The Guesthouse, Vienna

The location was brilliant. The room was great and staff very friendly and helpful

All was great but we would have liked a USB plug in the room.

Central location. Excellent bedding. Comfortable bed.

Wasn’t keen on the bedroom view.

Location is the access to visit the downtown by walk. The front desk and the porters are helpful. Free wine and soft drinks make us feel as comfortable as home.

Nothing

Gorgeous 5 star hotel - great value for money compared to other 5 stars in the vicinity

Location, free mini bar including beer and wine.

Breakfast not included or discounted for guests.

We loved how central the hotel was. The room was really spacious with lovely big windows with a view of the Albertina and Opera House. The staff were really friendly and helpful. We also really appreciated the free wine, beer and soft drinks that were provided in our room.

Exceptional! World class in every way

It was an amazing experience, perfect location and very friendly staff.

Regarding the breakfast, that was good but should be part of the room tarief. My sincere comment is that the hotel should serve an Normal pot of coffee and avoid charging for each individual cup of coffee at the breakfast!

Location

The lack of privacy in the shower area 😞

The location is excellent & the room was very nice and clean!

The hotel was fully sold out on the day of check in and check out so we were not able to get a slightly late check out. I understand that this is no one’s fault, but I was not aware before booking that they only have 39 rooms so they’re more prone to being sold out.

Loved everything especially location

Everything was excellent.

Great amenities and helpful staff

Rooms were warm

Location is perfect. Close to everything. Room was very clean and staff was polite and helpful.

No complains.

Great staff, very helpful reception staff, great location - easy walk to most museums and galleries. Lovely terrace cafe, good sized bedroom with comfy bed and sofa. You must book your place in the bistro for breakfast with reception the night before as it gets very crowded. But sitting on the terrace is easier and if not too cold more enjoyable.

This hotel is all about comfort. The location for me, is the best in Vienna. My only negative comment is that the rooms are kept too warm by central control during the colder months.

Location brilliant. Staff brilliant. Free mini bar AMAZING with fantastic wine. Cool vibes and just the perfect stay

We couldn’t stay longer

Great location. Very good rooms and helpful staff

Great location, stylish decor, great breakfast

nothing

Great location, friendly staff

the location was WOW and the room so spacious ! Staff couldn’t have been friendlier ❤️

nothing !

Everything seriously

Small but cosy room. I liked that it was very stylish. The location is superb in front of my favourite museum. Whilst you are in the room, you do feel that you are a special guest.

However, as soon as you visit the restaurant (which is also famed for nice breakfast etc.), you lose the feeling of being special - quite rude service, overpriced food, too salty and generally not as nice as advertised.

Wonderful beds, superb pillows and duvets! The room was so beautiful and elegant and didn't feel like staying in a hotel. Loved the restaurant, the breakfast was really extraordinary, not the usual continental breakfast, it was much better, felt like sitting right in the heart of Vienna's coffee house culture. The best location you can wish for if you want to stay in the centre. There's also a covered parking right next to it.

Everything

Nothing. It was superb

Not breakfast, but the rest

Nothing

Location and room was excellent.

Nothing

Felt like the perfect place to stay! Excellent location across from Albertina (our room had a window seat with a great view) helpful staff, quiet, pristine.

As others have noted not much of a lobby (not that it mattered much)

Great location and the Deluxe room has great views. Also the complimentary bottle of wine was a great inclusion. The breakfast at the restaurant was exceptional though not included with the room but it was well worth the money.

Just that, we had to call room service for hot water for teas.

location

reception area is cramped and no residents only areas

Great hotel in the center, very close to everything. Great restaurant. Very nice decorated rooms.

Nothing

Large room with beautyful bow window and view, excellent breakfast, excellent restaurant, very friendly staff.

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Very helpful staff, great location Clean rooms

The room was very dark. The reception area opens onto the restaurant which is very popular with the locals. So often nowhere to sit for a coffee after a day’s sightseeing

It's in an excellent location. The room was very clean and spacious. The staff were very helpful

Excellent location, room and service 10/10

N/a

Brilliant central location, really nice room with good facilities. Excellent staff particularly the lovely hall porter. The restaurant cum café was the real bonus. Lovely staff and exceptional coffee. Very good breakfast. Thororoughly recommended as a top spot to both stay and eat.

Very nice location, very center but quite. Incredible design, very good staff work.

Excellent staff and location, every little detail has been thought of in the rooms.

The reception are is tiny and felt cramped during peak season but the staff friendliness and service levels more than make up for it!

Attention to detail and central location. Friendly staff.

Room facing a wall, wasn't made aware of this before hand which was disappointing.

Guest House is literally a five star hotel. It is obvious that there is a really good team behind this. Every detail has been thought. I am very happy to stay here and I am grateful for the service.

Nothing

The hotel location is great, best VFM Room is cozy and big, the staff was very helpful and nice, very recommend, I will come back again!

Fantastic property. Incredible location. So comfortable. We will definitely be returning!

Nothing

Beautiful room, exceptionally clean. Lovely window seat. Well located.

No kettle in the room. Normally we request a kettle if not in situ but not possible here which was a first for me. Able to call for hot water which was promptly brought up but, a kettle would have been preferred

Fantastic location, close to the Hofburg, the Graben and many beautiful sites. Very comfortable beds, very quiet bedrooms.

We liked everything!

The location was central to Christmas markets, shopping, and popular sightseeing locations. The room was modern and cozy, a hard balance to achieve, but they did it perfectly. Plus all of the staff were courteous and thoughtful. Our stay here was the highlight of our trip. I wish we had more time to spend.

Loved our stay it was perfect

Nothing at all

My double room was well appointed and quaint but fine for a solo traveler. You really can’t beat the location. It’s Nextdoor to two of the more famous cafes, pedestrian main shopping zone, Albertina, Spanish Riding School, and the Opera House. Staff at check-in and the lobby were great. There is a lively cafe below but no noise in the room and I was on floor 1. Overall, a pleasant quick stay and I thought good value based on the location alone. They also provided complimentary alcoholic beverages and bottled water which was a nice touch. I did not partake but a nice touch.

It’s more like a good boutique hotel rather than the 5-stars listed on the website as doesn’t really offer any amenities or have the number of service staff. Just a noticeable difference as I’ve been to the 5-stars next door.

Fantastic central location. Amazing beds. Lovely staff. Great restaurant.

Nothing

Elegant, excellent street view