The Guesthouse, Vienna

The guest house was excellent in all way but expensive. The location was ideal, the room spacious, comfortable and clean: the staff were very attentive to all our needs.

Wifi wasn’t secure.

Upon arriving at the hotel, we were greeted by a prompt and friendly staff, making us feel comfortable immediately. We received all the necessary information and guidance about the surrounding area, attractions, and restaurants. We were pleasantly surprised with Austrian wines, water, and other complimentary beverages in our room, along with a dessert and a handwritten welcome card from the hotel management—this already confirmed that our choice was the right one. The breakfast at the restaurant was excellent; we enjoyed it every day of our stay. The staff also assisted us with reservations at the restaurants they recommended, even securing a special table at a Michelin Guide restaurant, which impressed us even more. In short, highly recommended. Congratulations to the hotel team—you are doing an outstanding job!

Nothing major that detracts from the hotel overall, but the bathroom has a glass partition separating the toilet from the bed area. Currently, the toilet light is linked to the sink and shower lights, which can be disturbing at night for someone who is trying to sleep. I recommend separating the toilet light from the sink and shower lights.

Great size room

Cannot think of anything

Fabulous location, very close to all the best sites and easy walk to the underground, giving you access to the whole city. Room was modern, spacious and comfortable and most of the mini bar, including the great wine, was included.

We would have liked help with our luggage at arrival and departure, as there was no ramp and we had to lift heavy cases into the property.

The room was very nice, the largest non-suite I could have expected. Very comfortable and spacious bed. Great coffee machine and complimentary wine and beverages! Fantastic location, right next to the Opera house and the main pedestrian street, and within walking distance of most inner city attractions. Very friendly and helpful front desk staff.

The bathroom fixtures are nice and modern but it lacks shelf room and towel hangers.

Very friendly and helpful staff, super location. Great restaurant for breakfast (not included but guests given priority with reservation). Very comfortable and spacious (superior double) room

Absolutely superb. Staff very friendly and wrre quick to attend to anything you needed. Location is incredible, right in the heart of district one. Little touches like the book nook and the complimentary wine/beer made a big difference. Loved it. Will be back.

Rooms were cleaned a little late around 4.30pm which was a little disruptive when trying to get ready for dinner.

Great location and amazing staff where no task is too small for. The room was clean and well appointed. The breakfast was reasonable prices and delicious. 24 hour room service too :)

The aircon is terrible on the 7th floor and needs to go much cooler in summer (yes I read the instructions and asked the staff too) we gave up halfway through the night being so hot and sweaty and were lucky the windows opened on a cool night. The TV setup is also quite small and old with no streaming - considering they make a point of saying “Bang and Olufsen TV” in the listing you would think it should have been great.

Everything was just excellent . Room comfortable and clean well designed beautiful view. Very comfortable bed. Food and service in the restaurant were excellent as well.

Nothing.

The room is in friendly colours , breakfast was good, friendly staff and great location

Was all good

Great location Funky hotel with neat vibe Very helpful staff Great restaurant on site

No complaints

Located just a very short walk from the Opera House, the hotel is in a great position to reach both the sights of central Vienna and transport to places like Schönbrunn Palace. The room was very comfortable and we felt that we had plenty of space. The airport pick-up as part of the package was very helpful, although reaching the hotel using public transport would be straightforward (the nearest metro station entrance is only 5-10 minutes walk). A minibar that actually contained a good selection of (free!) soft drinks was great. The wine would have been free too, but we're not drinkers. We didn't eat at the hotel but there was plenty to offer for breakfast and beyond.

Having a hotel named "The Guesthouse" slightly confused our taxi driver, with "which guesthouse?" being his immediate question! The view from the room wasn't great (an inner courtyard) but we weren't expecting anything particularly special, so that wasn't really an issue.

Everything was just perfect.

The location and the friendly staff were excellent. Also the beer, water, wine and snacks from the mini fridge were complementary.

AC was not digitally controlled.

Everything is very nice, is the second time for us, and it was the same nice feeling. Our place when we want to visit Vienna. Big cozy, modern, clean rooms and tasty food. Just perfect

Everything! The place in S is great and the staff is very friendly

Our room was spacious, had a seating area and the real bonus was a bay window where one can seat and read facing the city view. Breakfast was great and so us the location .

a gym, even a small one, could have been great

The Guesthouse is superb. It is opposite the Albertina’s and in the middle of town. No detail is overlooked from providing guests with personalised cards showing the Guesthouse as their address to 4 complimentary and very tasty bottles of wine and fragrance spray for the pillows.

Nothing

Central position

Nothing much

The location, the brasserie, very comfortable bed and pillows.

An amazing experience from the moment of our booking. They were very helpful in arranging our airport transfer. We loved the location- just steps away from Old Town and shopping areas. Our room was so clean and extremely comfortable. Another bonus was having room service available for breakfast. We loved everything about our stay here.

Great central location, very comfortable bed and quiet, even on the first floor. Minibar is free for most items and staff are super welcoming and helpful. We enjoyed our stay!

The shower didn’t drain properly

Location and pleasant room with view.

Brilliant location

Super clean! Superb customer service and very nicely equipped rooms! The most important to me was location and it was perfect!

Location was excellent. Staff courteous, helpful and professional.

Really nice location, fantastic room and great staff.

Location. Comfort of the rooms. Service.

It is great that you can have breakfast non-stop until 6:00 pm. The service is friendly and the food is great.

I would change the mattress for experience improvement.

It's just a lovely place to be. Excellent a la carte breakfast - I love it (because I hate buffet ;-)

The location is unbeatable, the staff is friendly and attentive, the room is nice though it could have been cleaner upon arrival. Also, we got the double deluxe which I think is a great room for two but we were three which made it a bit tight. They did provide us with a comfy rollaway bed though. The restaurant downstairs has very good food and nice staff. Very fresh juices! They also gave us complimentary red wine and water in the room which was a nice touch.

The room could have been cleaner upon arrival and the sink is very shallow which caused a little puddling but pretty minor issues overall. Also, for some Reason getting them to give us a box of tissues Was a bit of a project. And they need to be mindful to have someone answering the reception phone. Often when we called, we got no answer.

Room was clean and comfortable and had a nice couch and coffee table for relaxing at the end of the day. The TV included a radio, so we listened to music as well. The Jura coffee maker and complimentary wine and beverages in the room were a great bonus.

The bathroom was a little small. There was nowhere to place my toiletries and space to hang towels was limited, but it was clean, modern and we made it work.

Amazing location, staff incredibly friendly. The breakfast was lovely.

It was all excellent. There were a few stains on the rug in our room, but otherwise the room was very comfortable and modern.

Spacious room for an European hotel. Very well decorated. Stylish restaurant with delicious food. Located in great spot. Welcoming and helpful staff.

Nothing.

The rooms are so comfortable. I loved the window boxes! The free (delicious Austrian) wine and beer was totally unexpected! And they replaced anything we consumed from day to day. Amazing! Made our stay extra special. The location was perfect! We walked to so many of the sights.

The lack of lobby and public area is disappointing. The duvets are too hot for summer time. Need a sheet! The bathrooms don’t allow one person to turn on light without waking the other person. The Taps are too hard to turn on and off. Bad design.

Location

Smoky smelly room

The hotel is well equipped with friendly staffs. Very easy and convenient to access to all places in the downtown. The breakfast plate is big and the egg dish is quite fresh. The atmosphere around is so chill for your enjoying the all day there.

Location was great. Staff were all very friendly and helpful. They even prepared a little surprise in my room for my birthday. Definitely recommend this hotel.

Great location Wonderful restaurant!

No complaints

Everything was excellent. The staff was exceptional, the room very comfortable, and the food was outstanding. Congratulations! We will definitely come back.

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Very comfortable and perfectly situated right in the heart of the city. It had a quiet, understated elegance that most hotels seem to force. Here, everything just felt effortless and at ease. Restaurant was excellent for late night dining too.

Excellent location, comfortable rooms, great bar and restaurant and friendly yet professional staff. Loved it.

Limited public areas and no on site leisure facilities to take a break from the sightseeing.

Wien is a bon bon of a city. The Guesthouse Vienna is perfectly situated in the inner stadt a stones throw from Wiener Staatsoper, Albertina Museum, Hofburg Palace, Musikverien, Sacher... I was travelling alone as a wheelchair user. The Guesthouse is warm, welcoming without being pretentious, and trendy. Love the artwork/pictures in the rooms and around the hotel. The bottles of Austrian wine that are part of your package can be taken to dinner in their restaurant at no charge. Nice touch. The Jura coffee machine in the room was easy to use, and the coffee was lovely. Beautiful, top-quality Austrian skincare products 'March' are offered for use in the bathroom. Hand/body wash, conditioner, and body lotion in 500ml pump dispensers. The pillow mist is lovely. I bumped into the manager, Manfred, in the corridor and asked if he had a little time to spare. He was happy to accompany me to my room, seeing some very small issues, and was grateful for my perspective. He took note and promised to change these things. Wheelchair users, the toilet is right-hand transfer only. Maybe a problem for others but not me. All staff from the front desk, doormen, and housekeeping were kind and always prepared to offer advice, help, or a friendly chat. Nothing was too much trouble. The brasserie/restaurant and bar are excellent and popular with the locals. Great choice of quality food, pastries, and drinks at not silly prices . Upon checkout, I made a reservation for next year. Yes, it is that good. Vielen Dank, bis nächstes Jahr.

Upon returning to the hotel usually night time, it could be difficult to get the attention of staff for the ramp. It was a little frustrating, but it didn't spoil my stay. I could have rung reception but not always easy to do when laden with bags.... Restaurant staff got the attention of the front desk.

Excellent location - good dinner offer

Loved it. Great location & excellent facilities. Loved free mini bar. Room was amazing with comfy beds & a great shower & ensuite. Very professional & top end transfers available to airport.

Nothing. All great.

Excellent location! Our room was spacious and comfortable. The bathroom was well designed. The minibar was stocked with free water and soft drinks daily. I would definitely stay here again!

Not applicable

The Guesthouse is a stunning small hotel in a perfect location. Our room was immaculate and so very comfortable.

Great location Cute hotel

Very heavy doors that you hear anyone who closes their door or the aisle doors.

Great location

Had great reviews

Room was marvellous with well thought out functionality Location was the best. Restaurant was outstanding

No negatives

This hotel has the best location of any hotel in Vienna we could see the corner of the opera house from our room it was so close we could almost touch it. It is opposite the Albertina and a five minute walk to Dimels and the Hoffbourg Place. I looked up the best restaurants in Vienna before we left and we tried most of them and the cafes including Dimels Cafe Central and Gersners but the best food cakes and coffee were in our hotel I wish I had eaten there more often. The staff were phenomenal from front of house to the waiters. The room we had was 102 it was very large and easily fitted in the extra bed which was a proper bed - the pillows were the most comfortable I have ever slept on.

This hotel exceeded my expectations in every way. There was not a single thing they could improve.