The Guesthouse, Vienna

Very nice boutique hotel. Large and well equipped room. Perfect location. Nice staff. The mini bar is included in the room price and is well stocked including a good selection of Austrian wines.

The lack of lobby. Very narrow space for the reception.

Location

Billed twice. Trying to resolve double charge. They did contact me 2 days later to inform me of their mistake. Hopefully see my refund soon.

Excellent service and lovely room. Comfortable for relaxing between activities. Great location. Great breakfast - the brasserie is a very good stand alone restaurant.

No complaints.

We absolutely loved our stay- the staff were so welcoming, friendly and helpful. The room was beautiful, pristine and a great size. We loved the amenities and the drinks/snacks included that got replenished each day. The location was incredible! We walked everywhere and didn’t touch public transport the entire time. Right in the heart of everything without it feeling crowded or loud.

My only complaint is that the pillows were very flat - it would have been nice to have some extras in the room (in the wardrobe or something) or an option of something a bit firmer.

Location, service quality, facilities, restaurant quality.

Everything was very good

Everything

Location, room size, room facilities and amenities, restaurant quality

Everything was very good

Perfect location behind opera house - decent sized room with a view of the square. Great touches like free mini bar. Restaurant downstairs looked busy but didn't use.

Nothing.

Lovely rooms, excellent staff and service, superb location too

Nothing

The space of the room. The location is very good.

As we stay at the first floor, there are noises we could hear from the ground floor restaurant and from the street.

Location

Responsiveness of friendly staff, comfort, location & great restaurant

Nothing

A very comfortable and spacious room, perfectly located opposite the Albertina. The restaurant attracts a lively crowd, and the staff are professional, helpful, and courteous.

The picture in the lift :)

Guesthouse is in a perfect location for transport, shopping and sight seeing. The room was spacious and clean with additional items provided including a free minibar restocked every day!

The lay-out of the shower and sink could have been better but this was a minor issue.

It was sensational Best hotel we have ever stayed in

Nothing

Loved staying here and that it was a smaller hotel central location and they thought of every detail.

Bed was a little soft for me but that was fine.

The location was excellent as was the quality of the room. The "free mini bar" was a nice surprise too

The location was excellent. Enjoyed the included minibar.

Wish breakfast was included

The perfect location the hotel was at the center near everything.

There was some dust in the room which started my allergies and made my stay a bit uncomfortable. Otherwise everything was perfect.

all below below very good

very noisy from street below especially as we needed fresh air

Excellent hotel! Perfect location right in the heart of the city’s main attractions, making it easy to explore everything on foot. The staff is extremely friendly and attentive, always ready to help. The accommodations are new, comfortable, and beautifully decorated. We received welcome chocolates, which was a very special touch. Another highlight is the delicious café attached to the hotel. Without a doubt, a great choice that made all the difference in our stay in Vienna. Highly recommended

Location, friendly staff, comfortable room

Absolutely beautiful hotel, very high standard of fit out. Location couldn't be better, staff are amazing. If you are considering staying here. Stopthinking about it , just book it.

Great location and great room.

How modern and clean it was and especially so central.

No comfortable lounge seating downstairs

I loved everything — the room, the friendly staff, and the restaurant — absolutely perfect in every way.

Nothing, definitely the favourite hotel stay in Vienna.

Every thing

Nothing

Best location

Location was excellent. Staff were very helpful. Rooms were clean and spacious. Breakfast and dinner selections were excellent. Four free bottles of wine in each room which can also be used when taking dinner in their restaurant.

We were twice squeezed onto a table for 4 for breakfast, when we were 6 people. Would have preferred a dressing table rather than the couch in our rooms.

Location, designer

Price

Very comfortable bed! Staff very friendly and helpful!

Towels were rough.

So central, clean and with beautiful interiors. A spacious room.

Nothing. Could just have done with a kettle in the room to make tea rather than asking for hot water to be brought up twice a day.

The guest house was excellent in all way but expensive. The location was ideal, the room spacious, comfortable and clean: the staff were very attentive to all our needs.

Wifi wasn’t secure.

Upon arriving at the hotel, we were greeted by a prompt and friendly staff, making us feel comfortable immediately. We received all the necessary information and guidance about the surrounding area, attractions, and restaurants. We were pleasantly surprised with Austrian wines, water, and other complimentary beverages in our room, along with a dessert and a handwritten welcome card from the hotel management—this already confirmed that our choice was the right one. The breakfast at the restaurant was excellent; we enjoyed it every day of our stay. The staff also assisted us with reservations at the restaurants they recommended, even securing a special table at a Michelin Guide restaurant, which impressed us even more. In short, highly recommended. Congratulations to the hotel team—you are doing an outstanding job!

Nothing major that detracts from the hotel overall, but the bathroom has a glass partition separating the toilet from the bed area. Currently, the toilet light is linked to the sink and shower lights, which can be disturbing at night for someone who is trying to sleep. I recommend separating the toilet light from the sink and shower lights.

Great size room

Cannot think of anything

Fabulous location, very close to all the best sites and easy walk to the underground, giving you access to the whole city. Room was modern, spacious and comfortable and most of the mini bar, including the great wine, was included.

We would have liked help with our luggage at arrival and departure, as there was no ramp and we had to lift heavy cases into the property.

The room was very nice, the largest non-suite I could have expected. Very comfortable and spacious bed. Great coffee machine and complimentary wine and beverages! Fantastic location, right next to the Opera house and the main pedestrian street, and within walking distance of most inner city attractions. Very friendly and helpful front desk staff.

The bathroom fixtures are nice and modern but it lacks shelf room and towel hangers.

Very friendly and helpful staff, super location. Great restaurant for breakfast (not included but guests given priority with reservation). Very comfortable and spacious (superior double) room

Absolutely superb. Staff very friendly and wrre quick to attend to anything you needed. Location is incredible, right in the heart of district one. Little touches like the book nook and the complimentary wine/beer made a big difference. Loved it. Will be back.

Rooms were cleaned a little late around 4.30pm which was a little disruptive when trying to get ready for dinner.

Great location and amazing staff where no task is too small for. The room was clean and well appointed. The breakfast was reasonable prices and delicious. 24 hour room service too :)

The aircon is terrible on the 7th floor and needs to go much cooler in summer (yes I read the instructions and asked the staff too) we gave up halfway through the night being so hot and sweaty and were lucky the windows opened on a cool night. The TV setup is also quite small and old with no streaming - considering they make a point of saying “Bang and Olufsen TV” in the listing you would think it should have been great.

Everything was just excellent . Room comfortable and clean well designed beautiful view. Very comfortable bed. Food and service in the restaurant were excellent as well.

Nothing.

The room is in friendly colours , breakfast was good, friendly staff and great location

Was all good

Great location Funky hotel with neat vibe Very helpful staff Great restaurant on site

No complaints

The staff was extremely friendly and supportive.

In the morning there was a little bit of noise I guess some construction.

Located just a very short walk from the Opera House, the hotel is in a great position to reach both the sights of central Vienna and transport to places like Schönbrunn Palace. The room was very comfortable and we felt that we had plenty of space. The airport pick-up as part of the package was very helpful, although reaching the hotel using public transport would be straightforward (the nearest metro station entrance is only 5-10 minutes walk). A minibar that actually contained a good selection of (free!) soft drinks was great. The wine would have been free too, but we're not drinkers. We didn't eat at the hotel but there was plenty to offer for breakfast and beyond.

Having a hotel named "The Guesthouse" slightly confused our taxi driver, with "which guesthouse?" being his immediate question! The view from the room wasn't great (an inner courtyard) but we weren't expecting anything particularly special, so that wasn't really an issue.

Everything was just perfect.

The location and the friendly staff were excellent. Also the beer, water, wine and snacks from the mini fridge were complementary.

AC was not digitally controlled.

Everything is very nice, is the second time for us, and it was the same nice feeling. Our place when we want to visit Vienna. Big cozy, modern, clean rooms and tasty food. Just perfect

Everything! The place in S is great and the staff is very friendly

Our room was spacious, had a seating area and the real bonus was a bay window where one can seat and read facing the city view. Breakfast was great and so us the location .

a gym, even a small one, could have been great

The Guesthouse is superb. It is opposite the Albertina’s and in the middle of town. No detail is overlooked from providing guests with personalised cards showing the Guesthouse as their address to 4 complimentary and very tasty bottles of wine and fragrance spray for the pillows.

Nothing