Ca’ Sagredo Hotel, Venice

Location, history, general ambiance and good room. Great dining terrace by the Grand Canal

Nothing

It’s often the mark of a hotel when they handle a problem efficiently and well. On arrival the air conditioning in our room wasn’t working properly - we were swiftly moved to another room, upgraded, with profuse apologies.

Everyone and everything

Liked everything

The man in charge of breakfast was amazing. He made our stay in the hotel.

The hotel is ancient wich was a good vibe, a bit expensive and the laundry service is way too expensive but other than the we had a pleasant stay

The laundry service is too expensive

Breakfast good but need to go early. Beautiful view on the Grand Canal. Bonus treat.

Wifi needs improving. Very temperamental.

Nicola from the reception was very helpfull and professional.

hospitality

I paid £436.16 for one night, it was a bit pricey

The room was very comfortable (bed/pillows) and the bathroom was well appointed with the usual toiletries (shampoo, shower gel etc), plus some additional (razor, toothbrush, shoe sponge). Was nice to have slippers. Excellent air con.

I found it odd - especially on such a sweltering day - that there was no complimentary bottled water in the room. Certainly, cheaper hotels offer this so it was disappointing not to see this from Ca’ Sagredo. It was also odd to have breakfast service start so late - 8am. This is no good for those with early flights or for eager tourists who want to get a head start on the morning rush. Thankfully, I only discovered the late start after I had gone down at 7.30, to find the lovely staff happy to accommodate me early. Another couple came down not realising the late start and where also accommodated, but I would strongly recommend the hotel look at an earlier start to their breakfast service to avoid dissatisfaction of future guests.

lovely historic hotel in a great location. magical dinner on the terrace overlooking the canal. staff were all friendly and helpful

not as clean as it should have been

Great location.

The overall level of service was not as expected. The attention to detail was lacking. A key feature was not available as the roof top terrace was not open.

Very beautiful hôtel well situated. Amazing breakfast. Walter was great at the hotel restaurant!

No free water in the room No Internet in the room

Big room, very clean, nice and friendly staff. Air conditioning was also a huge plus considering the heat in the periods we stayed there.

It was a bit pricy, but also understandable considering it’s in Venice.

Central to town, boat dropped off onsite, significant space in the room, very helpful staff.

Breakfast was mediocre.

Beautiful property on the Grand Canal, Extremely easy for water taxi pick up and drop off directly into the hotel, The room was large, stunning and very clean, we had one of the lower priced rooms on the first floor but we still had a beautiful view of the canal, the staff was friendly and helpful, room service arrived quickly, We were not charged for small items like coffee and croissants which we really appreciated.

No complaints

the breakfast didn’t open until 8am no coffee machine in room. unfortunately we had an early flight and had no way to have a coffee before 8am

the family palace converted stunning feature pieces love the history the stairway…. breakfast was super and the staff very obliging

complimentary trip to Murano!!! and burano kept trying to sell pieces of Murano art around 20k…. too pushy and prefer the freedom of paid trip.

location. amenities. staff

thought I got rate with breakfast included but was mistaken. not disappointed and the food was good.

stunning property and amazing location. staff were amazing and even organised a private visit to Murano.

absolutely nothing!

staff were very helpful room was lovely, beds comfortable location close water shuttle 10 -15 mins walk from all main sites

roof top bar closed

I expected for a 5 star hotel to be more, it’s more like a very good 4 star

The location and the fantastic breakfast staff

The noise from the room above in the early hours of the morning and the staff response to concerns raised.

The staff were extremely helpful and friendly. Especially the bellboy, who was a middle aged, portly man, straight out of a movie. That man deserves a payrise! The location on the Grand Canal was exceptional. The fourth floor roof terrace, whilst bare, gave a superb view of the canal. The decor was straight out of a shakespearean play, which was perfect, given the history of the former Aristocratic Palace, turned into Hotel. The History of the Building was apparent at every turn. The bathroom was very oppulent, covered entirely in marble. The shower being excellent also. There were no facilities to speak of, but then again, this is the heart of venice. We weren't expecting water slides or spas, so no complaints on that score, as we would not have used them anyway.

Whilst the restaurant looked beautiful, we did not use it as the menu was very limited, which was a shame. We were unable to access the wifi, as it was not a secure connection, so not worth the risk of using. The room could have done with a freshen up, as walls were marked with old water stains and marks etc. The buffet breakfast was also limited and uninspired, but not unpleasant. Compared to other places we have been, this was expensive for what we got. However, this is venice and it is not cheap to stay anywhere in the city.

Amazing hotel/Palace with a fascinating history recreating the splendor of Venice . Our suite was the Arts Room with 18th century stucco works and elaborately painted ceilings. Breakfast was served in one of the hotel majestic rooms. The Carnival added to the mystery and glamour of C'a Sagredo.

the missed chance to meet Casanova....

Ambiance of the Hotel was great.