Wedgewood Hotel & Spa, Vancouver

Our one-night stay exceeded expectations. The complimentary suite upgrade with Robson Square views, coupled with the exceptional service provided by the highly professional staff, ensured a perfect visit. The hotel's central downtown location was ideal. Valet parking was conveniently arranged, and the staff graciously waived extra charges, accommodating our later departure for the airport. The reception staff, the Bacchus piano player, and Kirby provided outstanding and thoughtful service, creating a memorable experience for my young daughter. We enjoyed our night at Bacchus for an evening drink and for breakfast. Highly recommend this hotel!

No complaints, everything was perfect!

Excellent food and amazing staff!!!

Reception area, bar & restaurant - beautiful and engaging.

The bedroom, a little tired decor and the bathroom with the shower over the bath.

Loved the old fashioned decoration. The room was spacious & comfortable. The location was perfect.

Had old fashioned charm, well maintained and clean.

View from balcony not very inspiring and balcony itself a little noisy. Room was a little gloomy and could have been more thoughtfully lit.

The entrance, the staff, the location, the price

The rooms need updating!

The staff was exceptional and always friendly and willing to help.

Everything was good, but decoration is on the more traditional side.

Beautiful decor and ambience. Staff were super friendly and helpful.

The staff were exceptionally friendly and helpful.

The service at breakfast was quite slow, the rooms seem a little dated, but were comfy nonetheless

Great service and location

A bit dated

The chocolate covered strawberrys and the service .

Nothing

Quiet but also very luxurious and well appointed. The staff was responsive and solicitously helpful. Convenient to everything and felt safe. It was a lovely stay for us to celebrate our anniversary.

Nothing

the room and your staff

Lovely property

Excellent location, very central to all the places we wanted to see Staff were amazing. So friendly and helpful and were able to answer all our questions

Very elegant.. nice & clean Great nights sleep.. friendly & attentive staff

Nothing really except had a bit trouble working the air conditioner/ heat thermostat .. mostly very comfortable.. couldn’t work expresso machine properly but made hot tea instead

Very good location, lovely staff, exceptionally clean

It’s a bit dated in terms of decor

Wonderful staff , lovely room and public areas.

Liked everything

It lives up to the Relais et Chateau renown. There is just a level of quality, service, and warmth you don't get to experience that often, and certainly not at those rates. I felt like I was getting away with something! I enjoyed the steam room, had a delightful snacky supper in the Gothic chic lounge, and slept like a corpse! It's all in the decor, and in the details. Little things like turndown service with complimentary cookies, little pots of milk and cream in the mini fridge instead of powdered creamer, fancy bathroom for the restaurant.

I really had to reach to find something I didn't like, and all I can come up with is the smell of truffle oil in the restaurant. I strongly dislike it, but I got over it.

The whole experience from our early check-in to the end of the stay was exceptional wonderful

Would have been great to have option for earlier breakfast as we had to check-out early morning to catch a flight.

Unparalleled Service! Every Member Of The WedgeWood Was Splendid To Interact with Polite Cordial and Super Pleasant. The Decour was very European and was Exceptional All things complimented each other warmly. From the late Checkout to the simple requests handled promptly and Valet we were so well taken care of They even checked in on us to provide help with our baggage upon leaving! A wonderful welcome to a pleasant send off left us above satisfeied!

Having a short stay. Look forward to being up a bit higher for a more panoramic view!

The staff was very polite, the room was very clean, the price was excellent. The location is very convenient and close to the museum, movie theatre, shops.

The fantastic staff and exceptional service

Wonderful Old style hotel - with first class restaurant and location.

Piano player in the lounge was a bit cruise-shippy.

Pristinely clean with polite staff.

N/A

I have been staying at the Wedgewood since 1984 and the quality is a constant first class. Friendly and accommodating staff with hotel in good location

Nothing

Loved the location, great spot. The bar is so nice, great staff, wonderful. David at the front desk was amazing, so helpful!

Not a thing.

Staff are friendly, professional and helpful. Location is great for downtown Vancouver. Bacchus restaurant is a wonderful place for a special night out.

Charming, quiet, oasis-like hotel, right in the middle of the city. Generous room, wonderful attentive staff and the best hotel bar/lounge we have visited in some time. Excellent food and overall very good value.

We liked everything.

The service was fantastic from start to finish. The staff really couldn't do enough for us, which was much appreciated (including packing our car up when we were leaving). The location was also super for all of our Vancouver activities.

The rooms were a little tired looking compared to the rest of the top notch standard and felt like they were in need of a refurb. The bed was still super comfortable!

Fabulous boutique hotel with a superb restaurant and Lounge bar. Feels like home.

The only thing that was frustrating was the lack of Tea mugs in the room. The used ones were taken but never replaced!

Lovely comfortable room with interesting decor. The staff were super helpful and friendly.

The elevator was a little scary and stopped between floors briefly on one trip down to the lobby.

Excellent dinner in the lounge, very classy

We were upgraded to a penthouse room for only $300 more per night, very luxurious. The dining and bar were phenomenal with a classic vibe, nice layout and décor, excellent staff and menu. Concierge and front desk courteous and helpful.

The staff is exceptionally welcoming and goes above and beyond to ensure guests feel at home. The rooms are spacious and well-maintained, and the hotel's central location puts you right in the heart of all major attractions.

The only thing I wished the rooms had were microwaves.

Every experience we had at the hotel was great.. Lounge was spectacular, our room was great, and the staff went over and above to assist. I would definitely recommend to anyone staying in Vancouver.

Our room was a bit dark, but that was a very minor inconvenience.

What a wonderful experience! The staff went above and beyond to ensure we had a wonderful stay. They spoiled my son with treats and helped us book two amazing dinner reservations. We will be back soon!

Stunning hotel in a great area. Elegant and comfortable. I could easily stay a week.

Nothing to dislike

This is a terrific luxury hotel with lovely furniture, comfortable beds and an extraordinary location. The restaurant downstairs is excellent. We also got a terrific deal on the stay which is always nice. The staff are very personable and accommodating.

The soundproofing around the door could have been better. It rattled a bit when other doors in the hallway opened and closed and you could hear people in the hallway just a bit too much.

Comfortable

Old school charm. Great lobby. Room was very comfortable, but a little stuffy. Bed comfortable.

Needs modernization. Even if they keep it old school.

The room, facilities and restaurant were all excellent. What truly stood out though was the staff, in all divisions. They were efficient, super friendly and helpful and made us feel very welcome and looked after. Congratulations team!

Nothing.

Loved our stay here, so luxurious and everyone was wonderful and kind.

Nothing.

Ambiance

Everything exceeded expectations. Exceptional Hotel, providing a home away from home experience.

Can’t fault anything: staff, room, dining, atmosphere, all superb. Thank you Wedgwood👏

Staff were warm and friendly, helpful. Overall ambience was nice. Location accessible to many areas. Enjoyed restaurant and good service continued there. Brief trip so didn’t use spa services. Would return of course.

In our suite, shower could have been better. Handheld shower head a little awkward to use. Could hear some elevator noise in our suite but moderate. Overall, little to nothing we didn’t like.

Staff extremely helpful and cordial, the rooms have been renewed and look very nice. Breakfast was excellent

Our room had some noise from the building aircon and heating systems.

Nice ambiance.

Cozy

Service was 10/10 from beginning to end. Loved the location and the vibe of the hotel

I didn’t enjoy my spa session as much as I would have liked