Capitol Hotel Tokyu, Tokyo

High profile hotel, quality of service, kind and qualified personnel, set-up and size of the room, central location, you can go everywhere by metro (4 lines are literally just at the foot of the hotel)

continental breakfast is a bit light

We stayed in this hotel for the first time in 2013. Then in 2014, 2015 and now again in 2024. Despite the fact that the rooms have some age to them, everything is completely immaculate. Beds are comfortable, shower is amazing and the view from the large windows is lovely. Staff are friendly and helpfull. Location is excellent due to direct access to four metro-lines. Not to mention the outstanding dinner at Japanese restaurant Suiren.

The room was exceptionally comfortable and clean, especially the bed and the bathroom. One of the most comfortable set-ups I've experienced in a long time. View was stunning. I'd come back just for the tub. The location above the subway station was perfect and taxis were always on deck. An extremely good value for the quality.

There was absent staff at the spa on two occasions, which made inquiring about services difficult.

Room is spacious and comfy with a nice view of the Tokyo cityscape. The location is superb as well, being connected to Tameike-sanno train station. There is also a convenience store just outside the hotel beside the train station. Amenities were all great and service staff were very hospitable as well.

Very comfortable and spacious room. Excellent Japanese restaurant.

room was spacious. good location with 4 metro lines. staff very polite and helpful

none

This was a once in a lifetime experience - Excellency on every level - You expect something great for the standard, but it's beyond expectations of how good my stay there was - Extremely friendly staff, extra service, and everyone speaks english - This is a hotel you should have on your bucket list!

The bathrooms and shower were so nice!!! The staff were all very nice too. The French toast at breakfast was the best we ever had.

We booked for 6 people but they only had 4 beds in the rooms, so we had to ask for 2 extra beds.

I didnt love the location of the hotel but other than that it was amazing. Customer service was phenomenal and the room was comfortable. The metro was close. I just didn't realize how big and confusing the lobby and hotel were.

Modern, clean and luxurious property that is conveniently located in a quieter area (but still very convenient) which we really enjoyed. We also appreciated access to four subway lines as the subway station was right below the hotel. Breakfast at the hotel was delicious too- plenty of options and variety.

Everything was perfect!

Lovely hotel with a super huge king bed and wonderful view. Modern, clean, spacious and very friendly and helpful staff

Breakfast buffet was something I’m not used to in this current format.

The location, the staff, the view of the room, the subway is underground which is amazing

A bit expensive but totally worth it

Everything was good. The hotel is centrally located and directly connected to a few subway lines. The commute to Ginza, Shibuya, Shinjuku is super convenient. And it's within walking distance to food street. Special mention to the concierge team who is superb to help us reserve a few restaurants, including Sukiyabashi Jiro. Their services are very professional and friendly.

Nothing much to say.

Excellent property.Very modern yet ultra comfortable

Nothing

Excellent location, large rooms, very good gym and pool. The staff weee very helpful and most spoke English well. Very close to subways

It’s a beautiful hotel with beautiful views of Tokyo. It’s very clean and the staff were very friendly.

It’s not a choice I would make again for a family hotel. They do not allow people under the age of 20 in to the pool/ gym and casual bar area. We felt a little isolated in the room while at the hotel.

Quite location, yet accessible transportation to other areas. The subway station is in the basement of the hotel. There is a beautiful shrine located outside the front of the hotel. The hotel itself is beautiful with amazing views from the room. Short walk to fun resturants and bars.

The hotel provided excellent service with excellent concierge assistance. The rooms are fairly large and comfortable with oversize bathrooms. Very good access to the Tokyo Metro.

The neighborhood although very central, was somewhat less engaging than I expected. We tended to head to other areas of Tokyo, which is one of the most interesting cities.

Lowest priced 5 star hotel. Conveniently located to metro lines.

Location is so good

Size, location

Booking.com

View of the Diet building

It’s located slightly north of the crazy Shibuya district, which is great to visit but I’m not so sure about staying near. It’s next to the government building areas, so it’s ever so slightly quieter (at least as far as Tokyo goes). There’s a subway station in the basement, and if you’re brave enough, all of Tokyo basically lay at your feet. We arrived rather late at night and discovered to our amazement that it is adjacent to a beautiful shrine, which was empty and dark and positively magical - buzzing with cicadas and downright enchantment. The building itself it exquisite and beautiful, with views all around. Everything you could want in a pinch is a short walk away - from convenience stores (everywhere) to walk in, quality but not pretentious restaurants. Arriving about 9pm as we did, we were starving, and within minutes wandered into a ramen place that was busy but not haughty and we proceeded to devour a sumptuous dinner. The hotel also has a glorious indoor pool and spa on the 14th floor, which opens at 6:30 and which I visited every morning for some laps and relaxation. The staff were incredible. I traveled there with my daughter, who speaks Japanese, but when she wasn’t around, they were conversant in english. Also, check out the incredible whisky bar on the 4th floor. Room was absolutely silent and clean. Comfortable beds. Incredible views. When I return to Tokyo, I shall return to the Capitol Hotel.

Nothing.

Staff, location and cleanliness.

Beautiful, truly modern Japanese with top notch service. Every detail thought through. Quite, comfortable.