The Rothschild Hotel, Tel Aviv

The checkout midway to my stay was the best part

Downmarket, poorly maintained hotel with noisy and dirty rooms. The property is understaffed, the service is rude and unprofessional. Terrible value for money. We left halfway through our stay—this place is simply not suitable if you're used to even basic standards abroad. Avoid and book elsewhere.

The staff were so helpful and the room was impeccable and beautiful. Thank you so much!

very nice design. Central location. helpful and courteous staff.

The hotel has a parking lot but it is very narrow and not possible to park there a regular size car. Although the hotel notifies the guests about the parking lot it wasn't very reassuring to find out that we can't park there. Had some problems with water drainage in our rooms.

The stuff was very nice The location is perfect

Dirty room Old uncomfortable bad Awful pillows No (real) parking Not even a bottle of water(free) for the guests Brutally expensive for what you get

Spacious room.

The air conditioning took quite a long time to run properly. The driveway for parking is extremely narrow and yesterday I received a phone call directly to my room that when I parked my car “I had broken the electric gate, and another guest had even witnessed it”. This is by far a good example of the most unprofessional service and hotel etiquette one can have. She told me the gate is not working now, and that I am liable to pay for the gate. She hadn’t even checked the cameras ! I assured her that I trust my driving, and she should go watch the cctv to be able to see who really “broke” the gate because I was pretty sure it was not me. I told her it is not okay to even be making a phone call of this sort before researching all video and details. And, of course, if they were able to prove that it was me, if my car did actually break the gate, then I would pay for it responsibly. In this country this is categorized as “chutzpah”. I didn’t receive another phone call from them. P.s. if you are not a good driver do not park in this hotels parking spaces because you actually may damage their property or your own car.

Location

The hotel's potential is marred by its unprofessional service staff, who desperately need training in customer service. Staff interactions often feel abrupt and lack in hospitality. Additionally, the breakfast offerings are disappointingly basic, lacking both variety and quality. These shortcomings in service and dining significantly detract from the overall guest experience.

it was clean and the stuff was very nice. the hot tub is nice addition

1. we stayed on property of 65 m it sounds very big, but because it fused from two apartments it has two bathrooms, two toilets and feel like two separate rooms, on both of them the feeling is of small room, so you don’t feel the 65 m 2. the breakfast is very poor 3. don’t park on the hotel parking it’s too nerow, we tried to get out of it for forty minutes, and still scratched our car from both sides

They falsely advertise free airport shuttle and restaurant on the premises. No upgrades, although there would be to their advantage

La gentillesse du personnel , l'odeur du Lobby, la situation

Great room and bathroom &shower. helpful staff. Good location. Pleasant and tasty breakfast.

The hotel is fantastic. Very cool rooms. Excellent position close to everything. Wonderful breakfast.

Amazing staff, very friendly

It was a good hotel for transit

Nothing

Really beautiful design and styling with standout touches at every turn. Service was excellent and breakfast was a hit.

Great location. Quaint. Comfortable linens.

Vladimir and Limor are absolutely lovely and helpful. The other staff members were rude and dismissive. When we checked in the man at the front told us he couldn’t help us anymore because his shift ended 15 minutes before. And he sat at the desk cursing his lack of sleep the night before.