Hotel Poli House, Tel Aviv

Reception staff Vlada, Dalia and Karina were amazing and super helpful. Always available and accommodating, five star service!! Anna Max and Stella in housekeeping did a great job and always with a smile. Thank you!

Everything was great

thanks Olga and team for the woderful reception and stay , we thoroughly enjoyed our stay !

Location was fantastic, beds were comfortable and rooms were clean.

Wi-Fi could have been better

Location is great, staff professional. Olga and Vlada and Max were very accommodating and helpful. We will be back and look forward to it.

All was good.

Olga in the front desk gave us the best service and we will return

Olga and assag from reception were great! We will return.

The staff were very helpful & pleasant to deal with

The staff in particular Asaf and Olga. The location, lovely roof terrace with pool and bar . Choice of locations for breakfast . Rooms well appointed.

No where to dry off wet clothes

Nice staff, clean, perfect pool! And best location

Not enough space to sit by the pool

The location is great, close to everything. Although small the swimming pool is very pleasant, with nice lounging area, it’s great to rest or refresh after shopping in the city.

Olga the réception verry Nice Location was verry Good and We Will Côme back

Olga and Assaf were great. The place has an amazing location. Beautifully decorated.

As it is located at city center and right next to light trail infrastructure work, it may be noisy - make sure to close the electric shades at night.

Thanks to all the staff, specially to Olga from the resepcion and all staff at the pool.

Place, thanks to Olga for service

Nothing

Great stay, thank you olga

It was perfect

We did not receive the room we requested on check-in, but they did move us the next day. The hotels is quite lovely other than an awful smell in the lobby, but the rooms did not smell. The staff is extremely courteous and polite and I would definitely stay there again.

Smell in the lobby entrance it would’ve been nice if there was restaurant on the premises rather than having to go out

Olga in the recepción was the best

Amazing location, amazing staff who are polite and professional , facilities and room are outstanding. I highly recommend this hotel.

Olga manage to get us with warn regards, happiness, and kind welcome

Location and rooftop

It was a bit small

Karina and other good services i will come back again

The location is very good with Shuk Ha'Carmel and many nice spots nearby. The hotel itself has a lovely design, and we had a comfortable room and bed. Much thought has been into the design and the experience. As an example, all of the room lights can be switched on/off from the bed. The rooftop and pool are also a lot of fun. Most importantly the staff has a can do attitude and is very kind and professional. Special thanks to Olga, Vlada and Arnon who made the stay memorable and that much better.

The door to the bathroom can't be locked.

Great place in Tel-Aviv. Very kind and helpful staff, especially Nina at the reception desk and both barmen at the roofbar. Many thanks for the compliment drink and the room upgrade. We really liked the balcony, bathrobes and slippers. Nice pool with warm water and cozy sunbeds.

Great value for money, very nice rooms, Olga was very kind

The Poli is gorgeous - the rooms are smart and very comfortable, the pool/bar area is fantastic and the staff worked so hard to make us feel welcome and ensure that we had everything we need. And the location, at the intersection of the top of Carmel Market and Nachlat Binyamin, is wonderful. We loved staying there.

Olga from the reception was very nice, the room was amazing, very specious, and elegant. The location is great.

Staff and service, Olga from the reception was super nice and helpful

That our trip ended..

Olga was at the reception and was really lovely!

Some facilities weren’t available during to the situation but the staff made sure to make us welcome!

Good location Olga is helpfull

Olga met us at the reception and gave us a great service.

Position Decor

The rooms are beautiful, especially the one with a balcony. The manager is kind and cute. 😋

Desk workers may not like working there, as they may be tired and don't receive bonuses for their kindness.

The service was great. Amazing central location many things to do around. Was really fun. Thanks for the team and Olga for the great hospitality. Very recommended for couples who want to enjoy Tel Aviv and have an urban experience

Alenbi is under constructions bit besides this amazing location

Olga was at the reception and did a professional job. We will come back!

The item offer was good food. The secltion was short.

The pool was closed for the winter was not something I was looking for.

Everything! Especially the front desk Olga and Shaoval who have been so nice in this difficult moment. The place is so pretty, very central, perfect for visiting and chilling.

Nothing

The location The staff The rooftop The balcony The swimming poil

There was a stinky smell coming out of the bathroom stink

The room was good, the pool and the staff were exceptional. The location is very close to the beach with a lot of great food options nearby.

The free breakfast was good but they are in the cafes nearby. We prefer if the breakfast is within the hotel itself.

Olga check us out. She was nice and helpful

Great location. Close to market and the beach. Rooftop pool Comfortable beds

Rooms are starting to look a little tired in places. No bedside tables were a nuisance. Minibar was automatic so storing your own items in the fridge is more difficult.

The roof top pool was beautiful and very relaxing. Was mostly couples and I didnt see any children

I wished I had an Nespresso type coffee machine in my room, my friends room had one, but I suppose he paid more for his room with a balcony and a view.

The localisation, the pool, the pool bar, the friendliness of the staff (big up to Avia, Nizar, Vlada, Karina, Shoval, Michaela)

The cleanliness of the rooms could be a bit improved

Amazing place to feel real Tel Aviv vibes, human size, with a great terrasse overlooking the city. TLV magical contrast is all around: the market, old buildings side by side with brand new design places with a background of the sunset overlooking the sea in the middle the latest beach-towers. The team is fantastic and you feel like home. The room are very confortable. I will definitely come back again.

Prime location in the heart of Tel Aviv

Nothing!

The roof top pool is phenomenal, and the bar is also good. The food from the bar is simple food, but extremely well cooked and reasonably priced. The free tea and coffee in the mornings was a lovely bonus

all good

• Personnel • Emplacement • Rooftop

Front desk Vlada was so helpful with all our direction. She is so pleasant.

Hotel pool should stay open later.

The room that I got eventually was amazing. The first room that I was put in was not so great. Didn't have a nice view. Didn't have a balcony like it was supposed to have but they changed my room after I requested it. Noa and Michalle very helpful :)

That I had to request a better room and that my key didn't work a few times.

The hotel was perfect, extremely clean, lovely pool area , great cocktails and the staff were brilliant! Thank you to Karina, Vlada , Michaela and Noa. I can’t wait to return.

Nothing!