The W Hotel Sentosa Cove, Singapore

24 hour open access to pool we’re surprising and amazing , very good breakfast with a lots of multiple country cuisines .room sizes are also quite big and comfortable all stars were very friendly .

Drinking bottle water were not provided and told to drink the filtered tap water from bathroom sink . Which feels quite unhygienic because it was near to the sink in bathroom . 🚽

The peaceful atmosphere and the wonderful concierge.

Housekeeping

We had a wonderful stay at this beautifully furnished hotel. The room was modern, spotlessly clean, and thoughtfully designed, making it a very comfortable and pleasant experience for our family. The hotel staff team were attentive, friendly, and always ready to help, which made us feel welcomed. We stayed here to celebrate our wedding anniversary with our kids, and the team went the extra mile to make it special by surprising us with a note, sweet treats and a decorative balloon. That thoughtful gesture really added to the celebratory mood and meant a lot to us. We were genuinely impressed by the attention to detail and the warm hospitality. Thank you for making our anniversary stay so memorable. We truly appreciate the effort and would highly recommend this hotel.

Very good facilities and walking distance to Quayside isle

Nothing that I don’t like

Pool was lovey, breakfast was sensational and rooms were beautiful

Nothing

Great pool and the room was excellent. Very tastefully renovated with both a big bath and shower. Staff were good at organising bags.

While the area is good all the places you would eat are more central London prices. If after street food this is not the place however for a place to chill in-between onwards flights it was perfect. It was hard to visit any beach close by via walking as you are in a private gated off area the area next to it where beach was is also gated off. The marina is cool though.

The service was second to none! the facilities are lovely and the room was perfect!

having to leave!

Ambience, location and very clean facilities!

Nothing

How big a spacious.

Pool bar was in the corner of the pool, and they were doing up the other part which would make a great location for a pool bar

Breakfast was great. It was so much to choose from particularly love the egg station. Can we please have some muesli however? The rooms are very clean and comfortable and you cannot fault the staff. They are all very friendly and helpful.

The breakfast was really delicious and tasty, we had a really great server Grace!

Great location, amazing staff and wonderful selection of breakfast options.

We were told our room had just been revamped, however, the wall covering was peeling off and we didn’t have a much needed balcony(there was an extra charge of $80++ per night - kind of unreasonable)

Room

Communication between booking.com and W

The away room with a private plunge pool was great. The pool also serves as a jacuzzi and the pump was strong to feel like massaging. It was too comfortable that we didn’t wake up for breakfast and missed that. It was altogether relaxing and comfortable for families.

The toilet flush was not strong though, need to flush twice for a clean flush.

We were really happy with our stay at this hotel. The service was excellent from start to finish, and the staff genuinely went out of their way to help us. Our room was extremely spacious, beautifully presented, and very comfortable. The pool area was a highlight for us — great atmosphere, plenty of space, and we especially loved the hot tub. Overall, a wonderful experience and we would definitely stay again.

Good base for exploring and doing activities on Sentosa. Bus B stops right at the hotel lobby for access to the rest of the island. Staff were helpful and friendly. Great pool and water slide with a couple of games available for kids made this a great short stay hotel for a family. Good restaurants and a supermarket nearby.

We would have liked to have spent more time around the hotel but drinks were incredibly expensive (e.g. A can of Coke is almost 12 dollars).

Staff were all so kind and exceeding expectations. They went up and beyond to help.

My taxi driver.

Personal touch didn't feel like a big resort

Beautiful hotel that is in a fantastic spot. Breakfast was delish and staff exceptional in their service.

The bar fridge was smaller than usual and didn’t have a freezer component. it also didn’t feel very cool. But can’t fault it otherwise.

Great pool, and buffet breakfast was excellent

It’s expensive, but still worth it.

Friendly staff, modern and clean

It was a fantastic experience

Nothing

The room and toilet temperature and setting is very comfortable. 3 days 2 nights is insufficient. The staffs are efficient in their jobs. They are very respectful. If given another opportunity, Iwould definitely love to enjoy the experience again.

There’s no bidet to assist us in the toilet bowl area. We were caught unexpected by the drill sounds on our last day.

Room facility and Room size

Everything is good

The room are spacious and eclectic decor is a vibe.. huge pool and endless loungers. Great friendly staff. Feast of a buffet for breakfast and excellent quality. Shuttle bus arrives every 15 mins to go to Sentosa monorail. Nearby boardwalk eateries to feast on. Great location and landscaped everything.

Had to leave! Pool music a little too loud if I was to be picky.

Stunning resort, outstanding staff. Definitely revisiting this hidden gem.

Everything

Clean, beautiful rooms, great pool area, lovely staff

Rooms, pool and surroundings.

The Rain

The facilities were great. The pool, spa, restaurant were all fantastic. Staff were friendly. Rooms were a great size.

it was Amazing super friendly staff and fantastic food and facilities. Our kids loved that the pool is open 24 hours. Can't wait to go back.

Pool and room was fab

A bit far away but also had a free shuttle

Location

The weekend party at the pool

Clean and great location

Beds are too firm

Size, comfort, facilities

Washroom without jet

Staff are very helpful and polite.

No weight scale or toiletries.

Comfort, love the swimmjng pool and the vibe. Room is big and comfort

N/A

Location, food quality, atmosphere, staff

Nothing

Our room was lovely and was cleaned daily. The room had UK plug points plus USB charging points too. The beds were comfortable and all required essentials were included - shampoo, conditioner etc. The room was a good size for our family of four. There are plenty of good restaurants within a 5min walk by the Marina. Staff were helpful and friendly. There is a huge swimming pool which is open 24hrs with a great water slide for kids (pool towels were provided). We much preferred staying on Sentosa as it felt less busy than the city centre and it was close to the kids amenities that we wanted to visit (Universal Studios, Aquarium). Tips: 1. If you go to Universal Studios, you need to buy the Express Pass. The ride queues are insane (we visited on a Thursday in August and even a tiny kids' ride had a 50min wait time). 2. Don't miss the Supertrees light show at Gardens by the Bay (each night at 7:45pm and 8:45pm). 3. Book the Marina Bay Sands viewing deck early if you plan to visit. 4. Download the Grab app as this is the best way to book a cab in Singapore (in our experience).

Breakfast felt chaotic. You had to queue for a table for breakfast each day which came as a bit of a shock. The food at breakfast was varied and of a high quality though.

EVERYTHING, Staff were exceptional, made sure we were always satisfied and happy Rooms and bathroom were super clean

Nothing

Our family of 5 (3 teenagers) enjoyed a short stay to recharge before heading home to Australia after a big Europe trip. Great stopover destination.

Nothing to mention

Everything and the best thing that I did not find anywhere else is the 24 pool which is something that I wished for for a long time

The check in they let us wait until 3:00 pm exactly and we we arrived @11:00 am, note that I have contacted them before for our arrival time. Which made us so tired and upset.

Everything about this hotel was absolutely perfect. Would def come back again.

Very friendly staff. Great pool with slide. Premier deluxe king beds interconnect together or can be side by side as arranged for us by the friendly staff. Breakfast was fantastic especially the egg station chef :) can’t wait to be back

Carpet smell on level 4 was odd! Food, Drinks & water are overpriced (coke S$10!) that’s dearer than Marina sands!

Great Hotel. Exceeded my expectations. Awesome pool and spa area. Staff is very friendly and accommodating. Room service was awesome. Great location.

Can’t fault it.

Location and surrounding were excellent. Free shuttle bus around Sentosa made access to all attractions a breeze. Staff could not do enough for your, with everywhere clean and well kept. Room was spacious and comfortable for 4 of us it.

The bar at the pool seemed under staffed and at peak periods it took a while to get a drink. Sun beds were limited during peak periods.

We lost our son IPAD and the hotel found it and we collect it the next day, good job on this and much appreciated. My deposit was return in less than a week after check out, and this is outstanding.

Breakfast crowd management and overall food options are limited

Excellent

Logistically it’s far from main attraction

Great location and facilities to Universal theme park, Harry Porter, restaurants etc.

Nothing.

So much to love - breakfast was amazing, staff so polite, property exceptionally clean, pool massive and so much fun.

I should have used the pillow menu. Travel to the city gets expensive but we knew that when we booked the location.