Pan Pacific Hotel, Seattle

Location!!!! Hotel was amazing and within walking distance to great restaurants and shopping.

Amazing view. Large windows. Extremely friendly staff great bed. Perfect location

Location and room

Broken coffee machine not replaced un till second time of asking. Deposit not returned yet.

water bottles

Great location, helpful staff, clean facility.

Older dated decor (especially multi-hued brown carpet)

Clean, smart, staff were excellent. Didn’t use the restaurant but it look good

There was nothing to not like about the Pan Pacific. The only thing, if anything was the noise insulation. The hotel must be close to the fire/ambulance station as there were five shouts between 19:00 and 07:00. Staff assured us this wasn’t the norm.

The staff was wonderful! Especially Ernest & Jean who went out of their way to make our stay memorable ( its was my mother’s birthday)

Amazing room, we were upgraded due to it being our anniversary. Not that we asked for this - we only requested bag store as we were arriving early due to it being our anniversary and the hotel went over and above!!! The staff were so helpful and welcoming So many little touches that made a huge difference

There wasnt anything !

Big room with very comfortable beds and very nice bathroom with separate bathtub and shower

The food at a la cart breakfast was average

Great location! Close to pike place. Close to Lumen field. Had a view of the Space needle from our room.

Location was good. Near the needle and walking distance to the market. Competitive pricing for time of year.

Room overlooked nothing in particular except a ‘ light well’ which appeared to have some discarded workmen’s equipment at the ground level.

Everything

Nothing

Location was good, rooms were a good size

Coffee machine didn’t work, no kettle in the room

Easy mid-point location - not too car to walk to Space Needle, Belltown, waterfront, Pike or Pioneer areas. Classic ‘big chain’ hotel vibes

The only minor niggle was the towels weren’t that great - and for a big chain name like PanPac you look forward to a big fluffy towel selection. Also when our room was cleaned one morning the old wine glasses had been left which seemed a of a miss.

We could have had 4 towels in the room as we are a family of 4. Only 3 were given and hadn't ask for one more. The next day after our room was cleaned we were down to 3 again. Also would have like to have a swimming pool

Excellent location and amazing view of the space needle.

Some of the rooms have a bowling ally design which is not my thing.

The room was really nice and the bed was very comfortable. What exceeded my expectations was the bathroom with a nice soaker tub. The staff was very friendly and offered assistance when needed. Also let us know what was close to the hotel for food options.

There really isn't very much I can say negative. Only thing I suggest is it would be nice to have more plugs by the bed.

The views

The mattress was not firm so we both slept terribly. The hotel should offer a firmness option when booking. With the fridge packed with liquor it was almost impossible to store our water and juices. With sleep interrupted it would have been nice to find more free channels on the television.

Beds were amazing! The front desk clerk directed us to a restaurant Tutta Bella and it was phenomenal!

Rained the whole stay🙄

Big Space and clean

Nice central location for exploring South Lake Union, Seattle Center, and downtown (I like a little bit of a walk on vacation). We had a gorgeous corner room with cool views of the surroundings. Didn't get a chance to take advantage of the wine in the evenings but enjoyed the iced tea and water in the afternoons.

Worth noting that the fitness center is actually in another building.

Perfect location, amazing view on the space needle!

It was clean and nice and in a good location.

Nothing

Room was clean and comfortable.

Booking a courtesy car was difficult, the staff responsible for taking the car booking was unhelpful. Furthermore, the staff shared a best with the wrong name of the staff on the vest.

The proximity to places I could walk to.

The fitness center was not in the same building as the hotel.

Loved the staff, the location was great, the services like the car service was lovely and so appreciated.

When we arrived we checked in and then went for a walk - we came back to unpack and realized our room hadn’t been properly cleaned - there were unopened chips in the closet and it look like the beds were just remade not changed. Cleaning staff had already left so all they could do is move our room to a different style and because we booked through booking.com they couldn’t refund us the price rate difference :-( I can say the staff made every effort to help us and support us and did all they could to move us in what capacity they were able to do so - it wasn’t front desk’s fault

Beautiful property, very nice room and great central location! Amenities were great and staff was very accommodating.

Nothing

Clean rooms and nice staff at the reception allowed early check in when my flight was canceled! Central location with Whole Foods and food options downstairs.

Very friendly staff, very helpful. Loved the courtesy car and the secret library.

Gym was across the property in a separate facility

Great service! Nice property, cleanness, staffs.

Great location, it was central to everything the city has to offer! The room was very comfortable but the double beds were a little small for two people sharing. The bathroom was also very nice and had great toiletries on offer. The hotel lobby and restaurant area were also very clean & well kept!

The restaurant was a bit expensive and too fancy for our liking and the room was a little pricey.

Well maintained, clean, good location and a very hospitable staff.

The frig was stocked with so many drinks, there was insufficient room for meds.

This was a beautiful property! About a mile walk from Pike’s Market and a 15 minute drive to the ballpark. It was such a great option to have accessibility to Whole Foods and other restaurants in the area, too.

Great location; we arrived a little earlier and they already had a room ready; Friendly staff helping with luggage; small coffee bar in the morning

Dry nice. Staff was amazing.

Great location, beautiful, clean, truly enjoyed our stay. Highly recommend this hotel.

Friendly personnel, comfortable bed, breakfast on the quiet plaza in front of the hotel

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Upgrade

Super nice location

No swimming pool

Very nice hotel. Nice, large rooms. Very clean.

Spacious room with big windows and awesome view. Bathroom with bathtub as well as shower. Breakfast until early afternoon for brunch.

Top tier hotel that impresses at every level from the moment to enter to when you leave

We had a wonderful time. Jean welcomed us warmly and set the tone for our stay. Thank you!

Very clean and comfortable

Nothing

The view from the room is great. The hotel is within walking distance to city center and many good restaurants. Staff was friendly and professional.

Excellent, well-appointed room; fabulous breakfast

After our Alaska cruise, we arrived at the hotel at 10am and our room was ready for early check-in. Fantastic!

Comp wine from 5-7 was a very nice touch. Food excellent! Had breakfast, stayed for appies and dinner 1 night. Staff friendly, helpful.

Self Parking lot left us a ticket. We had to go back in to hotel after checking out to be told that tcket is left by garage service to all guests regardless if we were staying in hotel. Bit of a nuisance.

We had a lovely welcome message from the hotel and greeted by very helpful and friendly staff couldn’t do enough to help and we even had a upgrade and a bottle of Prosecco and card for our wedding anniversary in the room from them which was a very special touch brilliant hospitality and stay will love to return great location too Thankyou all so much.

Nothing can’t fault it

On arrival, the level of service, provided by the reception team was very accommodating and welcoming. It was above our expectation and that level of satisfaction continued throughout our stay.

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