Hotel Ändra, Seattle

I liked the ease of checking in and how helpful everyone was from the door guys to the cleaning lady. It was very clean and comfortable.

The hotel is in a great location with several nice restaurants nearby. It's also within walking distance of downtown.

My room does not have an office desk, which could be inconvenient for business travelers who need to use a laptop in their room.

The hotel is centrally located and very comfortable. There are several wonderful restaurants close by.

Clean Friendly not to bad location

At this moment nothing

The property was beautiful and the beds were soooo comfy.

Nothing

Location was really good for our needs of exploring the city. You can get to pikes place public market, the needle, the waterfront, ferry, etc. all within reasonable time (even walking). We had requested slippers for our stay beforehand and they had them laid out for us as requested. Was a nice touch! The water pressure at the hotel is amazing.

The apartment has a Scandinavian design which is nice, but the sink was always causing a mess for us! I could never for the life of me keep the water from dripping on the floor. A minor inconvenience.

Location was great. Bed was very comfortable.

We used valet parking, and my new Tiffany and Co. sunglasses were stolen out of our car at some point.

I loved the design of the rooms and the lobby. Great value for money. Located in a good, central location.

The fitness center is really disappointing. It has a few machines for cardio and a dumbbell rack and one bench. Was much smaller than I have encountered in other locations. Housekeeping also did not clean my room the first 2 days for some reason. However, after asking about this at the front desk, they were apologetic and quick in their response.

I loved the location of this hotel. The Dahlia Bakery right across the street was excellent for breakfast. The room was spacious and well maintained. The decor and lighting were modern and comfortable. The lobby staff and doormen were always helpful.

I personally think the bed was soft, and would have appreciated a firmer mattress. Blackout curtains might have helped too. Housekeeping services are upon request, and come late in the day, often after returning from daily activities which began early in the day.

Comfort and style packed in one location.

Lovely welcoming staff. Bed was very comfortable. Shower was great with hot water and good pressure. Great location and close to Westlake train station makes easy access to air port.

Only one stand for suitcase and room is small

The room was exceptional. It was very comfortable. The hotel is located in a fun spot -- lots of things to see and do in easy walking distance.

bell hops and front desk people were fantastic. very accommodating

NA

Location Comfortable room Transportation available through hotel

Would like breakfast included. Parking fees--ouch! Otherwise, everything was splendid

Breakfast was not included

No major concerns. The city view was mostly the apartments across the street.

Fanny went above and beyond for me. Well done

Comfortable bed, quiet and very nice staff

Nice design - room had great layout. Location great for downtown shopping and short walk to Pike Place Market.

Nothing

Beautiful, clean, quiet

The WiFi was very slow and it was a $15 charge for faster WiFi.

The hotel was in a great location with lots a facilities within walking distance. The staff were friendly and the rooms were large and clean.

Clean. Nice styling, comfortable, great staff.

This hotel has valet parking. I normally prefer hotels in downtown Seattle with their own parking garages to avoid the awkward scenario of trying to unload on a busy street, but this location wasn’t bad and the valets were quick and curtious.

Location and room size

Bathroom door—bottom edge on inside needs some cosmetic work

Location, vibe and the friendly staff

None. Just a little disappointed that the Lola bar closes at 9

Comfortable, quiet, modern vibe. Espresso maker in room.

Good location, clean and comfortable. We were also given a free upgrade for the second stay, which we really appreciated! Hotel Andra was also clear in their communications about storing luggage overnight as we made an overnight stay to Portland.

Clean facilities, comfortable bed and convenient location to Pike Place and some good F&B in the area.

Location was walking distance to all the hotspots, as well as amazing food places. Stayed here on Christmas and was able to check in early and got a complimentary room upgrade as well which was an amazing surprise. Staff were incredible! Bed was so comfortable.

Most of the staff was very friendly and helpful.

I would really like to give this hotel a 9 or even a 10 because I was very happy with my experience overall; however, I encountered an issue at checkout. The receptionist initially stated that she could not print the receipt because the booking was made through booking.com. Although she eventually provided the receipt, I believe this policy is flawed and could potentially alienate customers who frequently travel for work. For those of us who travel for work and need reimbursement, it is essential to present a payment confirmation along with proof of stay. The receipt from the receptionist at checkout is the ideal document, as it includes the checkout date, transaction details, and incidentals. If this policy is intended to encourage customers to book directly with the hotel, it may backfire, as many of us rely on third-party services for their competitive pricing. Moreover, business travelers often have a set budget per night. A hotel might be out of budget based on its direct price, but it could fall within budget on a third-party site. In addition, as a software engineer familiar with hotel management systems, I can assure you that even if a transaction is made through a third party, it still needs to be recorded in the hotel's system. Therefore, it is entirely feasible to print a receipt for those transactions. If this is a general policy, I urge your hotel to reconsider this approach. Providing a printed receipt upon request is in the best interest of customer service. Booking.com does not send receipts to customers. Telling customers to contact booking.com for their receipts only adds unnecessary red tape and diminishes what would otherwise be a superb customer experience.

The BED. Oh my gosh, it’s like sleeping on a cloud! Probably one of the most comfortable hotel beds ever. Everything else was great, as well. Super central location close to all the attractions; spotlessly clean; and the restaurant downstairs was great, as well.

Nothing!

Clean, quiet, comfortable rooms, helpful staff. Great restaurant next door. Pleasantly surprised! Good location.

The size of the room, we were in a corner suite. Two restaurants on site. Could walk to all attractions.

After dark, the Belltown area can be a bit daunting with the undesirable characters.

The front staff were always friendly and helpful. Great location.

Staff, accommodations, cleanliness, attached to a great restaurant and bar, above and beyond regarding any requests.

The bathroom is very small for a couple.

I loved the location, the staff was incredibly friendly, easy to get to from the airport, rooms were an amazing value for what we got. Overall would highly reccomend.

Fitness center could use a revamp.

Location for cruise departure Clean Friendly staff

Room was spacious and very nice, close to Pike Market Place and other attractions/points of interest.

Mini fridge had a high pitch humming sounds so had to unplug it to stop the noise.

Location was excellent..everything i needed was nearby

Everything was good

Design was wonderful, furniture was very comfortable, and staff was great. I let them know it was our honeymoon, and they put out complementary champagne and a little note!

The food was lovely however not being included in the booking was a little inconvenient from an expenses point of view

Highlighting that the wine left out in the room was not complementary would be good. Expected that mini bar is not for free but anything left out on a table like water would seem to indicate that it is complementary.

What's not to like? Location, customer service, room, wifi, etc. There was nothing wrong with this hotel. Especially the staff, they were on point in looking after the customer. Waking distance to main tourist sights. Shopping, restaurants, coffee, etc. all there.

Only thing not to like is that I cannot stay here more. I thought the room bar was overpriced but not much more than the Seven/Eleven so for the convenience was still within price. Best bet is to go to the Target for better prices.

Felt like home . Staff were willing to help with anything needed and having a restaurant next door so convenient. Great views. Excellent!

Nothing

The hotel is gorgeous, staff is great, comfortable and well appointed. The room was equipped with everything we needed to enjoy our stay and housekeeping did a fantastic job.

The location is mixed, while downtown is great, the nearest train station is notably one of the worst in Seattle from a drug user standpoint and makes traveling at night very uncomfortable. The construction outside of our window was extremely loud but really can't be attributed to the hotel.

Good location

Beautiful, spacious, comfortable rooms!

Everything was great!

I thought the room in particular was very well appointed . And the restaurant was great .

N/A

Very conveniently located, nice room, modern, great shower, lots of outlets, great mirrors

The lighting was a little odd and hard to figure out at times; streaming was flaky too

We loved the aesthetics, design, and comfort of the room. The bed was exceedingly comfortable, and the seating area was perfect. Everything in our room was well thought out- functional and beautiful!

Loved the decor, restaurant Lola was delicious (both breakfast and dinner!) as was Dahlia Bakery across the street. Room layout with sitting area was very comfortable and there was plenty of room for toiletries and makeup in bathroom and additional mirrored area by closet- very nice touches with a bar space too!

Nothing really- bed maybe a little soft but still very comfortable.

Nicely designed, comfy bed

Small rooms if you’re staying with more than 2 people a room