Kimpton Buchanan Hotel, San Francisco

1800 Sutter St, San Francisco, CA 94115, USA (show on map)

Expert reviews

New York Times review:

“Try the Buchanan, the latest revamp from Kimpton Hotels, with 131 minimalist, Japanese-influenced rooms close to Pacific Heights and Japantown.”

Featured in New York Times’ 36 Hours in San Francisco.

Guest rating

This an aggregated customer review rating of Kimpton Buchanan Hotel, San Francisco. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.3 out of 5.0

Ranked 12th in San Francisco


What guests liked

All you need to know

Located at 1800 Sutter Street, this four-star hotel is located right in the heart of the popular Japantown. The hotel rooms are spacious and feature an on-site restaurant that guests can enjoy several local and international cuisines. The hotel bar is the ideal relaxation spot in the hotel, where guests can enjoy a wide variety of cocktails and drinks.

The hotel is located in a prime location where several boutique shops and cafes are situated in the neighborhood. Guests can easily buy their souvenirs in these shops while the cafes serve coffee which will help start the day on the right note.

The hotel rooms feature Japanese art which adds a touch of elegance and class. The rooms are furnished and fitted with modern amenities and facilities which are needed for a convenient stay.

Standard amenities such as LCD flat-screen TV with HD channels, a full-size desk for guests who desire to work from their rooms, mini-refrigerators, an in-room coffee machine and free Wi-Fi for high-speed internet access.

Some sushi bars are located right outside the hotel front door. The popular Sundance Kabuki Cinema is located near the hostel while Union Square is about 2 km away from the hotel.

The famous Fillmore District is about a 10-minute walk away from the hotel premises, and The Regency Ballroom is about 750 m away from the hotel.

The hotel offers stylish room options such as King Room with Patio, King Room with City View, King Room with Balcony and King Room with Courtyard View.


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Recent guest reviews


23 October 2023


The location was perfect for the concert at the Fillmore.

Parking was too expensive. Plus there was a huge clump of hair in the toilet. Yuck


18 October 2023

Great weekend getaway with family!

Great location! 2 minutes to Japan Town, and close to USF where my nephew goes to school. Loved the Japanese (and Korean) restaurants - all of them had fantastic food and fairly-priced. We even discovered a Thai restaurant across from the hotel. The room was spacious enough for us and 2 kids. Beds were really comfortable and we were at a corner room which was really quiet! Our fave breakfast/brunch place was Sweet Maple! Millionaire's bacon is the bomb!

It would have been better to have an onsite restaurant to order from but since all eating places were close by and there was morning coffee served, it was not such a big thing.


18 October 2023

Second time at this lovely hotel made even more special by the friendly and caring staff.

Walking distance to Japan Town with many restaurants and shops that had great food. Our room was spacious and comfortable. Loved the mattress and beddings. The bathroom was spacious and we could request all sorts of quality amenities. True to their signage - if you don't have it, we got it! They had morning coffee and evening relaxation with wine and even had entertainment.

There was nothing to not like.


23 September 2023

Great surprise!

It was out of the tourist area yet close enough to walk. We love sushi so being across from Japantown was a bonus we hadn’t planned on.

No in room coffee maker


20 September 2023

Very clean, exersize room and very helpful and nice staff. Close to where i needed to go.

The location was perfect for visit. Close to where I needed to go. Food close. parking on site but high cost.

Cost of parking.


7 September 2023

Really great value for its location, comfort and caring staff. It was like being home!

Most wonderful staff by far! Loved the location (Japan Town) so we didn't have to miss home too much. Great restaurants recommended by the hotel staff (Try out Sweet Maple a few blocks down Sutter for breakfast/brunch). All sorts of shops within walking distance with Japan Town Mall literally 1 min from the hotel. The room was very comfortable, clean and with high-end amenities in the bathroom. The beds were very comfortable! Water and ice dispensers were also available at our floor.

I would have loved to have had self-laundry services since we had an extended stay.


6 September 2023

Comfortable bed, Good and safe location which very nice and warm welcome from the staffs

I like the staff, who are all very nice and friendly. They always converse with me, making me feel warm and welcome. They are willing to help and support everything they can during my stay. The second thing I like is the location. As you may know, it's very dangerous in San Francisco. Many places are full of homeless, and I feel so scared, but the location of this hotel is very safe and peaceful you can walk on the street at night and park your car safely. Anyway, the hotel provides a very, very safe parking lot for you too. Another thing is the cleanliness of the room. The room is very clean and the housekeeper makes it clean every day. The last thing is the comfortable bed I can sleep well and good rest in the bed.

The only few things to make it better are providing hot water in the room. They provide ice and water on the 3rd floor, which I love it a lot, and also provide coffee in the morning and wine in the evening. But sometimes at night I wish to make some coffee or eat the instant noodle or hot tea then I need some hot water in the room


31 August 2023

Perfect location to many neighborhoods

Spacious room, nice comfortable bed, it had everything we needed for the stay. Friendly and helpful staff on the front desk.


30 August 2023

Comfortable and perfect location.

We needed another night because my husband was staying in the hospital longer than expected and the employee at the desk was really helpful. He found us an even better rate than we had found for the first two nights. It was helpful during a rough time. At a later point in our stay he asked how my husband was feeling. It was kind of him to remember.


25 August 2023

Perfect location, clean and comfortable hotel.

Everything was wonderful. Staff was awesome and accommodated our needs



25 August 2023

Location is the key. We loved our stay!!

It was a few steps away from my favorite mall. It was close to our favorite restaurants too.

There’s nothing not to like.


22 August 2023

Pleasant place to stay all in all.

Room was spacious and comfortable....loved the zen decor. Location was quiet and felt safe.

Door to bathroom was very awkward. It opened outward, so you had to walk around it every time. Washcloths were not left the second day, and were not brought after being requested. Coffee in lobby was cold.


19 August 2023


parking was limited


18 August 2023

The Kimpton Hotel Enso has a great staff, very comfortable beds and room, and super location.

The beds were very comfortable. The fridge was empty so we could put our own food in there and not have to deal with them trying to sell us expensive stuff. The location was excellent. The temprature was

The door to the bathroom is huge and basically hung backwards. So if you are in the room the bathroom door opens to the front door instead of opening up to the bedroom. It was like it was always blocking the way.


6 August 2023


It’s small, parking, and the rooms are nice.


1 August 2023


Clean. Great location



22 July 2023

Wonderful trip!

In Japantown so it was quiet and easy to find. Parking garage which is gated after 10pm, so I knew my car was safe. Comfortable beds, room, and the view of the city was beautiful.



22 July 2023

Loved it. Quite and bedding was very comfortable

Everyone was very friendly and willing to offer help. I have a lung condition so they took our bags from the car to the room. Very professional and inviting



20 July 2023

Very nice front desk staff and easy walk to japan town. So it was very nice.

Convinced location and clean

No coffee machine and no microwave in the room and no breakfast included.


4 July 2023

good stay in a convenient location

comfortable bed, large shower, great location

slightly aged facility


4 July 2023

We were satisfied overall.

The hotel had a fantastic location, and having a parking facility was incredibly convenient for us. The staff at the reception were extremely friendly and helpful. The rooms and beds were spacious and provided great comfort.

There was constantly only one person at the reception, and it felt like the entire hotel was entrusted to that one person. It gave us the impression of staying in an apartment rather than a hotel.


30 June 2023

Excellent hotel in wonderful location.

Excellent location, interesting, quiet, easy access to places I wanted to visit. Nice artistic decor. Friendly check in and checkout.

There was no food service at all. I developed a serious head cold during my stay and needed to stay in bed for a day, so I really needed some food service. Also, in an unfamiliar city it’s good to have breakfast before venturing out.


28 June 2023


Very comfortable bed! Calming decor


23 June 2023

A brief stop in Japantown

Love the location, clean and comfortable room for a few hours nap before our connecting flight.



20 June 2023

great location, reasonable price, super clean room.

loved the location, Japan town is a great location. surrounded with food and things to do.

paying for parking. but it’s San Francisco

Hotel facilities

Business facilities

  • - Meeting/banquet facilities (additional charge)

Reception services

  • - 24-hour front desk
  • - Luggage storage
  • - Concierge service


  • - Fitness centre
  • - Fitness
  • - Happy hour
  • - Bicycle rental


  • - Terrace
  • - Outdoor furniture


  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Lift
  • - Safety deposit box
  • - Heating
  • - Allergy-free room
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area
  • - Pet bowls

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping

Food & Drink

  • - Snack bar


  • - Parking garage
  • - Electric vehicle charging station
  • - Accessible parking


  • - Key card access
  • - Smoke alarms
  • - Fire extinguishers
Check availability 133£118$165¥17490C$128A$128HK$1291S$217SFr155¥1047kr1361kr996kr1285