Kimpton Buchanan Hotel, San Francisco

Clean, relaxing, zen... attentive staff. Comfortable bed. Safe, quiet neighborhood. Close to transportation and walkable areas.

I asked for a quiet room and was given an adjoining room. Could hear people on the other side of the door. I chose a room facing the patio, which was pretty, but sounds/voices traveled up, but it wasn't a problem except 1 night that people stayed out there late.

Dog friendly hotel. Awesome. Where else in the SF area can you find FREE pet stay at your hotel? The room was clean. The bathroom was clean and roomy (large walk in shower).

Nothing to not like. If I had to be picky the parking garage was small and packed full.

It was very clean, modern and in walking distance to restaurants and shops. Everyone was super nice and it just had an overall friendly vibe. I loved that it has a parking garage and parking was included in our package. We had a beautiful city view room.

The only small thing I didn’t like was the coffee.

Modern, clean and very well located for foodies.

Need coffee makers in rooms

The room was extremely comfortable and quiet. it had a great view of town. the location to Japantown was perfect! The staff is very friendly and helpful. the parking garage was so convenient too because it is hard to find parking.

The location

The ground floor bedroom directly on street level and lack of breakfast

Staff was exceptionally helpful

They don’t have a breakfast place in house. Had to walk 1/2 mile to the breakfast place. Sweet maple! Highly recommended

Location is awesome, right by Japantown gates

Unhappy receptionists, they need to be little more professional and welcoming, and no parking for everyone even though its advertised as it has parking on site

New, clean, person at the desk when we got in early was so accommodating. She let us get into the garage, and store our bags with her until we could check in. She also advised us that we could check in early on a ground floor room right then or wait for a better room up a few floors in a few hours. The happy hour with wine in the evening and coffee in the morning was a nice perk. Nice to have 2 EV chargers dedicated to Teslas which I drive.

The #1 thing that bothered us was on the morning we were to leave, we had the do not disturb sign out and at about 9:30am, the maid knocked on our door, after she had already asked me when I went out for coffee, when we were checking out. We found her to be too aggressive and had we been asleep when she knocked, it would really have been maddening. Why post the DO NOT DISTURB Sign?! The sink area offered very little space for this mother/daughter to have room for makeup although the bathroom was quite spacious. There seemed to be a constant low whistle due to the wind. That may have been due to the fact that this was in the spring and there is a lot of that in CA at this time of year.

Amazing! The bed, the location, all staff are AMAZING!

The location was great, the staff was super friendly and accommodating. As a solo traveling woman I felt safe and everyone was super nice ! The room was beautiful and clean

N/a

Love the decor, the hotel is spotless and the neighborhood is quiet and convenient.

Staff could be a little more helpful.

The hotel was clean, in a safe neighbourhood and with lovely staff.

Well located for a concert at the Fillmore Great restaurants close Super staff Parking

Those at the front desk were exceptionally accommodating! That really made a very favorable impression. So was the manager at cocktail hour. By the was ,that was a nice treat.

The shower door leaked water on the floor. And not just a little. Rm 701.

staff were nice. room was clean. area was safe

Staff (Nick)

parking $$

Location.

Nothing

Great location and amazing service

Nothing

Location Wine bar at night and coffee in morning

We were on street level.

Location was lovely, near Filmore and Japantown. Lots of food options close by.

Rooms were small, parking was tight.

The room was spacious for 3 people and very clean. The beds were super comfy! Location was amazing, quiet and safe. Parking was included in the price so we didn’t have to worry about it. The stuff was very polite! Also, during the holidays they offered complimentary coffee, tea or hot chocolate with multiple toppings!

The room needs a bit of renovation or redecoration. It might not be that old but decoration is dull and it looks old.

Gracious staff. Eager to please. Hot chocolate in am & complimentary happy hour. Easy walking distance to japantown places. Easy to take dogs in & out. Ask about their lovely courtyard & relaxing room with a record player! Adorable.

Exceptionally clean, quiet, friendly, amenties, HOT shower.

Nothing

Bed was very comfy! and Clean sheets all around.

Temperature was a bit cold, heat didn't really kick in well.