Beacon Grand, San Francisco

Everyone was so friendly. Great cocktails, Vinny had awesome recommendations, and loved the free postcard and postage!

Shower 1/2 door, was good with the air blowing in while showering and water gets out. Room service ended too late

Clean location was perfect. Starlight on 21st floor was amazing.

Bathroom shower was awkward with no door. Water spilled out to the floor.

Easy check in, comfortable rooms, loved the blackout curtains and strong AC. Christmas/ holiday decorations were beautiful!

I had requested some champagne flutes in the room several times but none were brought, I think because the staff were very busy. We didn't have clear communication as to why we weren't allowed to the roof top bar at the end of the evening

Gorgeous hotel, we loved the cocktail bar and location close to Union Square and access to cablecar stops. Very friendly staff, great service.

Nice decor, beds were comfortable, clean.

Booking.com said we had an upgrade to a king room but it seemed like that was the most basic room. Could use a bit of a renovation in the bathroom and wall light switches. No breakfast except room service.

The staff were lovely and extremely helpful. The location is excellent and the period features of the hotel are worth a stay.

Noisy at night, especially on weekends. The plumbing is old and you may need to flush a few times.

The lobby has an old world charm to it and I fell in loooove! Feels like a hotel in Europe! Service was great, room was lovely and location is on the union square, it doesn’t get more central than this!

Clean hotel,comfy beds, nice entrance, very central location.

Everything!! Beautiful hotel!!

It is clean, beautiful, and the staff were very friendly. The artwork in the common spaces is stunning. Having both the Starlite and the Post Room is a great addition. The bed and pillows were very comfortable, as well. Very nice hotel and we will be back for sure!

There was a bit of street noise as it is well located in the center of the city. Car alarms and loud people, though we did stay on a Friday night, so there were lots of people out and about until the wee hours. We would’ve appreciated earplugs in the room.

Beautiful old hotel in the midst of everything on Union Square. Walking distance to shopping, restaurants and bars with a variety of room types for a decent price.

While still nice, some of the rooms are very small so we chose to upgrade our rooms and spend more to have a little more space. Was worth it.

Location

That they don’t make your parking free, if you book with booking .com they don’t validate , but I am not sure , they just charge you the same amount that a other person without staying at the hotel will be charged. It is not fair

Awesome incredible stay!!!! The staff. Reception, Doormen. .Bellmen...Cleaning staff..bartenders hostesses at the lounge on the 21st floor were exceptional!!! I want to celebrate my birthday on January 8th here!!! Bring my best friends!!! Reza Michele, Pamela, Franchesca, Sheri, Trish Erik here to party with me at the Beacon Grand...because Grand it is!!! Remarksble!!!

Everything was great!!!

Nice conservative place

Good service

Great location. The foyer is beautiful and it’s clean. Bed was super comfortable. Staff were absolutely lovely.

Room was nice, just a little smaller than expected. The pillows could use an upgrade.

Staff were exceptionally helpful - very comfortable room with fabulous view

House keeping failed to replace coffee/showercap/vanity package but reception happy to oblige

Beautiful

Room was a little small

Great Location and beautiful lobby

Location Beds are very comfortable

Bar staff never paid attention to us. We waited a long time for our drinks

The staff was really friendly, the location was great, near union square and the hotel was bustling (holiday vibes).

Room was a bit small but comfortable and well equipped. Elevators were a bit slow due to lots of people going up and down.

The beds were soooo comfortable and the bed linen is so nice and comfy The roof top bar is very special and has so good cocktails . And the staff up there is so nice . The DJ sets were well worth going up there .

Nothing to complain about

The bed and pillow were very comfortable. The proximity to union square perfect. The staff were very pleasant and attentive. The decor for the holidays beautiful. Quiet despite being in the heart of the city.

great location, friendly staff. atmospheric lobby and rooms decoration. Nice view from the room.

a little dusty and some of the interior parts looked like they were about to break

Very comfy beds, attentive staff, great location, and just a beautiful historic hotel.

We were there on a very busy weekend, so didn’t get to experience the Star Lounge. But I don’t fault the hotel for that. Obviously a very popular place!

The room was really comfortable and well appointed. The bed was very comfortable. Location is great, easily walkable to lots of SF.

It was super noisy. There was construction going on all night, and because the window's weren't double glazed you could hear everything - even on the 15th floor. This is an old hotel with very little soundproofing. You could hear people in the room next to you putting down their blinds.

Location near to Union Square

The bathroom. Baffles me how short women of 5’2” are supposed to get clean under rain showers…. Badly designed bathroom

Clean, staff are nice overall its a great experience!

None

A really cool hotel, the position is near all the major transports even if it’s too close to the Tenderloin area, ste staff was super friendly they let me do the check out a little bit late without any problems

There was a little bit of noise coming from the air conditioning of the hotel

Location. The Post Room. Very accommodating!! And nicer than the Starlight.

My hair dryer didn’t work and the coffee pot didn’t work . And that donut at the Starlight~~ absolutely horrid. Get it off the menu. And I wanted to watch the sunset and Macys Christmas, ect. I was told I had a table so I could see both. When I got there at my reserved time the sun had gone down, and I couldn’t see Macys or other.. no view at all. Very disappointing!!

It is beautifully decorated and cozy.

Some of the space is a bit small

This a beautiful tradicional hotel. Great location!

We used the bar a couple of times and we felt the service was not very organize. Love the lounge and the location.

Historic building

Name change

Beautiful hotel, excellent location. The most comfortable bed!

Affordable and centrally located, and has a sense of history about it. Bathrooms were in good shape.

Like many older hotels, the rooms are on the small side and it shows its age a bit. Valet service is quite expensive.

The location is excellent.

The two bottles/cans of water was open when we made the check in.

Location and ambience - great staff

Room was not huge but we did not spend much time in it!

Bed was so comfortable, room was small but lovely, with classic elegance but some modern amenities. All the staff we interacted with were pretty nice. The bartender Casey was the best and went above and beyond for us.

Room service was so expensive, but it was delicious. A light in the room entryway would be really helpful.

Very comfortable bed, nice lounge and atmosphere. Excellent breakfast.

In the heart of downtown, convenient to restaurants and shopping.

The neighborhood can be a little seedy, but this is not the hotel's fault.

Staff was very helpful. Rooms were nice and clean.

Price was too expensive for the property.

Great location, nice rooms, very clean.

The hotel itself is nice, but be aware that there is no on-site parking. They offer valet parking only, and it costs $72 plus tax per day, which is definitely not the same as having proper hotel parking. The price is excessively expensive, and it felt unreasonable for what is essentially a basic service. If you’re planning to drive, keep this in mind because it really affects the overall value of the stay.

Friendly staff. Nice locality

They don't have photos of the older rooms you might be in. All be it clean, quite dated and worn out. Also i was disturbed twice when privacy was requested. On two separate days.

Beautiful old hotel. Nicely renovated in reception areas and once you got inside the bedrooms.

Drab corridors to rooms. Some bathrooms still need renovation. Our second room was better than the first.

Excellent location around the corner from Union Square. Old worldly building- well maintained with very comfortable bedroom and bathroom well appointed. Staff were exceptional. Roof top bar with an amazing view of San Fran. Value for money

Staff casually dressed seemed strange but very polite and courteous

Good location, nice interior. The manager is a thoughtful and nice person.

Beautiful art deco hotel with wonderful staff and service.

There was no fan in the bathroom. Sinks were too small, hard to rinse face off without hitting the faucet or getting water all over the floor, and the towels could be fluffier.

What a stunning hotel. The entrance was of course grand,impressive and had the wow factor. A beautiful historic hotel with a modern twist. Alma on reception gave us a warm and very generous welcome, offering us a complimentary room upgrade and vouchers for drinks at the beautiful lobby bar. Our room was beautiful, luxurious,stylish and had a fantastic view over Union Square but was surprisingly quiet. Beds were the best I've ever slept in, room was immaculate and had everything we needed. We ate in the restaurant for dinner and the food was exceptionally good and we enjoyed lovely cocktails and our son a delicious milkshake. The waiter whose name I've forgotten ( so sorry) was warm and friendly and very attentive. We really enjoyed the experience. Location wise, it's super central and the Powell line cable car goes right past the hotel. Walking distance to Chinatown, Union Square etc.. We went up to have a look at the Starlight bar on the 21st floor and it had magnificent panoramic views over the city. Being Halloween there was a brilliant party atmosphere in there and it again was beautifully decorated. We were unable to stay for a drink as there was a party on and we had our 11 year old with us but it will give us a reason to return 😊 The only downside was that one night of course was not long enough. The concierge staff and doorman Angelo out front were warm, friendly and kind and nothing was too much trouble. I do hope that the Management acknowledge the exceptional staff they have at the Beacon Grand and customer service they deliver. They really made our stay perfect in every way and we would of course, love to visit again one day.

Nothing.

Absolutely beautiful and the staff were amazing

Rooms were a little small but very tastefully decorated

It is a beautiful, clean hotel in a great location.

Parking is pricey and the room was warm.