Beacon Grand, San Francisco

The beds were soooo comfortable and the bed linen is so nice and comfy The roof top bar is very special and has so good cocktails . And the staff up there is so nice . The DJ sets were well worth going up there .

Nothing to complain about

The bed and pillow were very comfortable. The proximity to union square perfect. The staff were very pleasant and attentive. The decor for the holidays beautiful. Quiet despite being in the heart of the city.

great location, friendly staff. atmospheric lobby and rooms decoration. Nice view from the room.

a little dusty and some of the interior parts looked like they were about to break

Very comfy beds, attentive staff, great location, and just a beautiful historic hotel.

We were there on a very busy weekend, so didn’t get to experience the Star Lounge. But I don’t fault the hotel for that. Obviously a very popular place!

The room was really comfortable and well appointed. The bed was very comfortable. Location is great, easily walkable to lots of SF.

It was super noisy. There was construction going on all night, and because the window's weren't double glazed you could hear everything - even on the 15th floor. This is an old hotel with very little soundproofing. You could hear people in the room next to you putting down their blinds.

Location near to Union Square

The bathroom. Baffles me how short women of 5’2” are supposed to get clean under rain showers…. Badly designed bathroom

Clean, staff are nice overall its a great experience!

None

A really cool hotel, the position is near all the major transports even if it’s too close to the Tenderloin area, ste staff was super friendly they let me do the check out a little bit late without any problems

There was a little bit of noise coming from the air conditioning of the hotel

Location. The Post Room. Very accommodating!! And nicer than the Starlight.

My hair dryer didn’t work and the coffee pot didn’t work . And that donut at the Starlight~~ absolutely horrid. Get it off the menu. And I wanted to watch the sunset and Macys Christmas, ect. I was told I had a table so I could see both. When I got there at my reserved time the sun had gone down, and I couldn’t see Macys or other.. no view at all. Very disappointing!!

It is beautifully decorated and cozy.

Some of the space is a bit small

This a beautiful tradicional hotel. Great location!

We used the bar a couple of times and we felt the service was not very organize. Love the lounge and the location.

Historic building

Name change

Beautiful hotel, excellent location. The most comfortable bed!

Affordable and centrally located, and has a sense of history about it. Bathrooms were in good shape.

Like many older hotels, the rooms are on the small side and it shows its age a bit. Valet service is quite expensive.

The location is excellent.

The two bottles/cans of water was open when we made the check in.

Location and ambience - great staff

Room was not huge but we did not spend much time in it!

Bed was so comfortable, room was small but lovely, with classic elegance but some modern amenities. All the staff we interacted with were pretty nice. The bartender Casey was the best and went above and beyond for us.

Room service was so expensive, but it was delicious. A light in the room entryway would be really helpful.

Very comfortable bed, nice lounge and atmosphere. Excellent breakfast.

In the heart of downtown, convenient to restaurants and shopping.

The neighborhood can be a little seedy, but this is not the hotel's fault.

Staff was very helpful. Rooms were nice and clean.

Price was too expensive for the property.

Great location, nice rooms, very clean.

The hotel itself is nice, but be aware that there is no on-site parking. They offer valet parking only, and it costs $72 plus tax per day, which is definitely not the same as having proper hotel parking. The price is excessively expensive, and it felt unreasonable for what is essentially a basic service. If you’re planning to drive, keep this in mind because it really affects the overall value of the stay.

Friendly staff. Nice locality

They don't have photos of the older rooms you might be in. All be it clean, quite dated and worn out. Also i was disturbed twice when privacy was requested. On two separate days.

Beautiful old hotel. Nicely renovated in reception areas and once you got inside the bedrooms.

Drab corridors to rooms. Some bathrooms still need renovation. Our second room was better than the first.

Excellent location around the corner from Union Square. Old worldly building- well maintained with very comfortable bedroom and bathroom well appointed. Staff were exceptional. Roof top bar with an amazing view of San Fran. Value for money

Staff casually dressed seemed strange but very polite and courteous

Good location, nice interior. The manager is a thoughtful and nice person.

Beautiful art deco hotel with wonderful staff and service.

There was no fan in the bathroom. Sinks were too small, hard to rinse face off without hitting the faucet or getting water all over the floor, and the towels could be fluffier.

What a stunning hotel. The entrance was of course grand,impressive and had the wow factor. A beautiful historic hotel with a modern twist. Alma on reception gave us a warm and very generous welcome, offering us a complimentary room upgrade and vouchers for drinks at the beautiful lobby bar. Our room was beautiful, luxurious,stylish and had a fantastic view over Union Square but was surprisingly quiet. Beds were the best I've ever slept in, room was immaculate and had everything we needed. We ate in the restaurant for dinner and the food was exceptionally good and we enjoyed lovely cocktails and our son a delicious milkshake. The waiter whose name I've forgotten ( so sorry) was warm and friendly and very attentive. We really enjoyed the experience. Location wise, it's super central and the Powell line cable car goes right past the hotel. Walking distance to Chinatown, Union Square etc.. We went up to have a look at the Starlight bar on the 21st floor and it had magnificent panoramic views over the city. Being Halloween there was a brilliant party atmosphere in there and it again was beautifully decorated. We were unable to stay for a drink as there was a party on and we had our 11 year old with us but it will give us a reason to return 😊 The only downside was that one night of course was not long enough. The concierge staff and doorman Angelo out front were warm, friendly and kind and nothing was too much trouble. I do hope that the Management acknowledge the exceptional staff they have at the Beacon Grand and customer service they deliver. They really made our stay perfect in every way and we would of course, love to visit again one day.

Nothing.

Absolutely beautiful and the staff were amazing

Rooms were a little small but very tastefully decorated

It is a beautiful, clean hotel in a great location.

Parking is pricey and the room was warm.

Very good bed, bed linen, pillows and airconditioning

Good location if you like the city centre, next to Union square. The rooms are well equipped, clean. Bed very comfortable. Liked the Skyelite bar which is a real plus and the wine list throughout the hotel which was local.

Lack of provision of breakfast in the price (€300 dollars plus a night!). Corridors dark, dingy. Food in the restaurant was inconsistent and definitely overpriced.

A grand old hotel very nicely decorated. I think they may be in the process of renovation. The bathroom in the first room we stayed in a week ago was a bit old and tatty. The room we had on our second stay was nicer with a renovated bathroom.

The hallways to the rooms are a bit dreary.

Clean, grand, historic property

Minimal staff, rooms are pretty small

Lovely room, great restaurant, friendly staff, lovely health club.

This is a lovely hotel - a fabulous place to stay

Decor, Room , very clean helpfull staff

The staff is literally across the street from Union Square. Plenty of restaurants, lounges, and shopping. Stunning property, amazing staff, and a great location.

It’s SF, so not really alot of parking. But they did offer valet.

Location is good for the central SF area.

Staff are fabulous so helpful and friendly. Location is superb! Right in the middle of the shopping district and directly across from a shop/pharmacy which is very convenient! Short walk (very short) to nearest hop on hop off bus tour stop & the tram! Really enjoyed our stay.

The hotel was in a fantastic location. We loved the grand feel of the entrance and the Post Room bar. We enjoyed cocktails in the Starlite bar, overlooking Union Square.

Location downtown

Dark hallway, bathroom sliding door (prefer doors that shut tight)

Superb location for a few nights stay in San Francisco

Parking costs

Nice Room, comfy bed.

Parking cost.

The room was beautifully furnished. The staff were kind and helpful. The location is great with a trolley running in front of the hotel and union square a minute away.

The exterior of the hotel was under reconstruction.

It was beautiful and the staff was so friendly. The room was clean and comfortable

It was under construction in the front

Opulent hotel, built in 1928, and well looked after and recently refurbished. Very well located and easy to find - I drove myself to the front door. Staff were excellent and ALEX, on several occasions, went “above and beyond”. (If I ever buy a business in San Francisco ALEX, I’m going to come and hire you - whatever kind of business it is because you are a real “gem”!)

The charge for “valet” parking was, I thought, excessive at $72 per day when I could “self-park” in one of several nearby car parks for $48 per day. I should have researched this better, in advance. That said I left my cell ‘phone in the car and ALEX delivered it back to me in just a few minutes.

Nice location

Very expensive parking and small room

The staff and accommodations were exceptional. They ensured everyone in our group was taken care of.

Very comfortable beds. Great location for exploring the city. Great view from the Starlight bar.

Shame the Starlight bar was closed one of the nights.

This was a good walkable location and great staff, the hotel was beautiful. The area was safe and the valet did a great job. Honestly, I only have two complaints and one of them is just a human error. The first is that we stayed on the 10th floor and I’m not sure if it was our rooms proximity to the elevator, but you can hear the elevator going up and down, and it got pretty loud where it would wake us up, but it would pass, and it would be fine and the second thing was probably just an oversight on the cleaners part and I wouldn’t of noticed if I hadn’t dropped my earring there was a yellow baggie in between the nightstand and the bed on the floor which was from the previous guest. Honestly, for the prize, this was a really great stay.

As stated in my above comment what I didn’t like was the oversight on the cleanliness but it’s an honest mistake. It was just one small tiny bag of what could’ve been drugs. And the elevator rattling noise.