Hotel Pendry, San Diego

Perfect location, clean rooms, cosy bars and restaurants, nice pool area

Staff not very helpful nor welcoming, no help with bags, 25 minute queues for expensive breakfast, no evening service, laundry pick up forgotten etc…

Great room. Comfortable bed. Nice bath products. Very clean. Polite staff. Good location for many things.

Guests must call for ice, as the have no ice machines. Our ice delivery took 20 minutes. We requested a mini fridge, which they assured us we had. Yes, but PACKED FULL of their products for sale. No place for our food. 2 lattes cost $18+. Guest parking is $65/night. Seriously? On top of a $44/night “amenity fee”? For which amenities? Soap? Running water? Honestly, I like the hotel and the room, but for the money, I think the services fell a bit short.

Room & staff service.

Cost of hotel room and meals. Meals wasn't good.

Location, clean, vale service - kind, helpful and more welcoming than the staff in the reception

Facility and room are not exactly in 5 star quality to our view. And not much convenient for a family stay (ie bathroom is not user friendly usage with a small kid). Bar - Most of the drinks/snack were not available at that moment - it was said that because of two events stocks are out.

Lovely boutique style hotel. Front desk staff are excellent especially the Concierge Vito who was superb. The restaurant staff were nice but a little unfocused. Food was tasty but expensive. Pool area was really nice, but there’s a definite shortage of beds and very annoyingly there’s a load of empty beds all the time with reserved signs on. This is infuriating as hotel residents. The staff did not handle this well, but eventually we did get bad each day.

Just the badly organised pool debacle

The bay suit is wonderful. Nice view. Great location. The restaurant on the first floor is really clean and modern. The front desk people are very helpful, even the valet parking staff are professional and helpful.

A little bit noisy but it’s ok

great location in downtown san diego, pool was vibey, very nice rooms, good bar downstairs!

It was very nice to still have daily maid service without having to request it. All staff members were very nice and helpful. The pool party was very fun!

The room was a tad small for the cost.

Located in Gaslamp District. Ballpark and great restaurants were easy walking distance. Rooms were elegant but inviting. Bed was very comfortable and the shower was well designed.

Nothing comes to mind except the expense. It was my wife and my 35 Anniversary so we splurged and are glad we did!

The pool

More food options open late they didn’t accommodate me for another night after my flight got canceled

Location 10/10

no line to check-in. Nice pool.

The cost of parking.

pool

room was too small

The design, location, facilities (gym and pool), comfort, customer service

Enjoyed everything

Beautiful, clean, hotel. I stayed with my teenage daughter for her birthday and we loved our stay. Everyone was so friendly. Room service was delicious, quality food. We came back each day to a pristine room with surprise treats left on the counter. Location is close to lots of restaurants and quick uber to airport, and Coronado island.

Everything is very clean and super nice! Everything is at the hotel- spa, pool, several restaurants. It was very convenient!

The hotel stay was a lot more expensive than other hotels I looked at in the area.

A great hotel, the pool area was amazing! The staff there was amazing! Nice and comfort rooms, the location is perfect for a city trip! After our stay on a yacht, we used it as a stop over and it was perfect!

The hotel itself is fantastic, and the staff if very accommodating! Modern rooms, nicely built etc.

The only downside is the noise - it's a very noisy location (rickshaws blasting music until 1am), loud bar music nearby, and they throw loud pool parties on Sundays. Kind of like those hotels in the Meatpacking district of Manhattan. So if you want to get some R&R stay somewhere else.

Clean and nice amenities

One lamp did not work, made the room dark. Also got charged for the mini bar which I did not use.

super friendly, very nice, great location

great location. If super sensitive to noise you won’t like it. But the room has white noise machines and it was totally fine for us.

Excellent service,very clean, convenient location, room was very comfortable. Can be a bit noisy since i5s adjacent to Petco stadium and highly congested street.

Street noise

Fantastic room — very modern and clean. The hotel location is perfect.

Nothing drives me crazier than when expensive hotels charge me extra money to get decent WiFi. In this day and age it should be standard.

Sam at Front desk was amazing! Perfect location!! beautiful bar!

construction next door we could see it and hear noise but not Pendry fault

Location, service, neat rooms!

everything

the rooms the personnel was so nice

Everything was perfect from the room to every member of the staff!

staff was friendly and exceptionally helpful

Great room, staff & location

room, location, spa

Top Quality staff, property, food, facilities.

Norhing

Location and friendly service.

More knowledgeable Concierge service. Better amenities.

great

everything

location

price was a little high

We enjoyed the pool but wish there was more shade. Also the loud concert outside bothered me when I tried to sleep. But the hotel was fantastic and the location can’t be beat. I will stay here again!

great location

Beautiful hotel and amenities.

Pool and size of room. I had a corner room which was amazing.

Weekend evenings are a bit loud. Needed a fridge for insulin

we went to San Diego for the weekend and Pendry was an awesome option. The staff super nice and accommodating. We stayed in a premium king and the bed was so comfortable I wanted to bring it home. Room was perfectly stocked. Pool area is fun and lively, the brunch was delicious.

Updated and nice hotel bar, very convenient.

The pool was overflowing with young people who weren’t at the hotel so it was almost impossible to get a place to lie out by the pool which was ok since we did do a lot of sightseeing.

Julietta and Ray were the best hosts after a long day of travel. I was amazed by how different the Pendry feels. I will always come stay at this place when in downtown San Diego

I couldn't stay for longer because of work lol.

Shower in the middle of the room.

Windows don't open.

We had a fantastic stay at the Pendry. Our room on the 11th floor was beautiful with lots of lovely touches. It was absolutely spotless and the bed was incredibly comfortable. They upgraded our room as well because of it being our honeymoon and turned up with some little chocolates which was so nice. The staff were really helpful and location was great in the GasLamp quarter. The pool and jacuzzi were great too. Would highly recommend!!

Nothing with the hotel or room, it was just frustrating trying to go and have breakfast at the hotel’s restaurant and being asked if we’d booked (I don’t think I’ve ever booked breakfast in a hotel I’m staying in?!) and then told it would be a 40 minute wait when there were lots of empty tables so we ended up going elsewhere. Not had that before

The location to the Gaslamp District was great. The property was clean and the staff was very friendly. We enjoyed our time at the hotel and a little time at the pool too. I would definitely recommend this to friends and family!

There was a little road noise throughout the day and evening. There isn’t much signage from the street, so make sure to check it on Google maps before you pull up. Overall, a great place to stay and highly recommended!

Place is great located in a great place Needs a better WiFi option - I had to pay for 3 days when I was there for 1 and open the bar at breakfast

The internet Oh and no Champaign at breakfast ( please remember Prosecco is not Champaign )

location, staff, decor, facilities and rooms

small frustration at having to queue for breakfast with non hotel guests

The whole experience was fantastic, we had a wonderful stay and look forward to returning in the future

friendly staff, clean rooms, love the shower

only valet

perfect location, beautiful hotel, extremely comfortable, loved the pool, service was excellent

Nothing

12th Floor room. Quiet hallways. The friendliest staff ever. They made sure you understood you knew everything about the place. Loved the upkeep of the Lobby. Sheets and towels white as white can be. All the Valets friendly and fast to help. They were great. Wished we could have stayed longer.

Everything was perfect. No complaints from us.

love it

everything was perfect