NH Collection Palazzo Cinquecento Hotel, Rome

Location, friendly and helpfull staff

Quite small rooms

The location is great just aside from termini, the staff was very kind and helpful

Breakfast could have more options

Great location for an overnight stay when catching the train. Nice walk into the centre of the city.

1. rec'd upgrade to 2 rm 'suite', gave more room (needed). 2. v. nice bathroom & exc. shower! 3. location, location,...Termini, of course. 4. Staff, particularly the bell staff. all excellent, e.g., help getting luggage to Termini train. 5. The MBE store nearby...again, location, location..

1. Laminate floors ! for $600 / nt.?, are you kidding? 2. Lack of bed tables, or rather, whatever you'd call those metal attrocities that are there,...and v. little drawer / counter space to put things on. I realize it's Europe, but For $600 / Night?, & we had an extra room w/ a couch that gave us more room, but no useful surface in the bdrm itself. 3. Couldn't get a guarantee of a two-bed room. ("we will do the best we can") ...for $600 / nt.? are you kidding? Then, the 2 beds, that seemed to be jerry-rigged together, were something hard to describe (FOR $600 / NIGHT?) 4. Had to ask for luggage racks. !! 5. I consider the $600 per night outrageous compared to what you can get in U.S..., and to put it in context for the reader of this review, we had just immediately stayed at the NH Palazzo dei Dogi, in Venice, for approx. the same rate...WAAY more value! 6. Another scenario. unexplainable in toto: getting seemingly much help from front desk woman to arrange shipping items back home, getting a quote from (we later confirmed) the MBE shipping store 2 blocks away, of $500, then going to the store ourselves and shipping it for $250. That's a LOT of discrepancy, even allowing that we were dealing with translation, and working through an 'intermediary'.

Room size, location, service

Nothing really

Great breakfast, good location, and clean

It was very clean and aesthetically pleasant. It’s literally right next to the Roma Termini station. The staff was very kind and helpful.

The bed wasnt that comfortable, but for one night it was fine. Also, be very careful with the shower as it is extremely slippery.

The hotel is located a half-block away from Termini Station, and apparently has undergone a recent renovation. It is also within walking range from the Coliseum, Fontana di Trevi, Piazza Di Spagna and many other attractions. Despite the very imposing facade, the interior does not follow the same level.

Rooms are very small, with very limited room for luggage; it is a touristic class hotel; definitely not a 4 or 5-star. The gym is simply a tiny room with a treadmill, a stationary bicycle and a few dumbbells. Nevertheless, it is a fair option with an easy access by train or car.

Location , modern and nice

It’s quite expensive, no AC in reception area some days

Location, friendly staff

Right beside Roma Termini. Staff were so helpful and friendly. Room was large, comfortable, spotlessly clean and a very comfortable bed.

Housekeeping can improve

Location, service and rooms were all very good.

Nothing to mention

The location was perfect for us.

A bit of a wait to get into our rooms but I understand they were busy and the personnel were kind in explaining to us.

The staff were very helpful, the location was right next to the bus tour stop and the train station. Easy to get to all the main attractions and site. Rooms Luxurious and comfortable, roof terrace bar and dining was lovely.

The staff were extremely helpful, we were there for a concert and there was no taxi available from the stadium back to the hotel they arranged for one upon us calling them. They packed breakfast for us to take on the go as our flight was very early. The hotel is extremely central to take trains and taxis and is a lovely atmosphere.

The location was amazing, right next to the termini station and metro. The rooms were clean and comfortable.

The breakfast was very poor. The bacon was fatty and dripping in oil, the coffee was awful, nothing very appetising for kids either.

the location was great and the room was well appointed. I thought the breakfast was overpriced for what they had available.

A better breakfast.

Service was impecáble, helping on any issues nedded with kindness and opening. Amazing view and service at the terrace. Amazing food

Not swinming polo!!!

Best location and nice Staff Sure I will come back again to the same hotel in future .

The Charge for the room service its Expensive

The staff was lovely and very helpful. The room was clean, comfortable and had everything we needed. Great location and very cute reception. The staff was very polite professional.Kitchen was tasty, clean, special thanks Giosi and Alice.

Location was close to the train station and a walk to most of the attractions. Staff were very good, polite and helpful with advice on the attractions and travelling around the city. Food was good at the rooftop bar and restaurant and breakfast was plentiful and varied, the best I have had in some time.

The approach to the hotel was being improved during our stay, this made access a little awkward. We enjoyed walking the city but it was a half an hour from the major attractions. Obviously buses, trams and taxis are available close at hand.

The room was neat, the bed comfortable, bathroom ideal, service excellent. The breakfast was excellent. Dinner meals were superb. Location was near the train terminal but very nice. Staff at the desk and throughout were all very helpful.

For the price, I was expecting a slightly bigger room with comfortable chairs, but it is Rome.

Spacious room with good security Good location

Everything was perfect.Kind and caring staff.Grazie to everyone who made this journey unforgettable :)

None.

Friendly front desk staff. Easy check in. Great location, close to train station and good restaurants. Beds were comfortable. Room was clean and beautiful.

Staffs are really kind and sweat. Breakfast is great. Classy hotel.

There's a rock pub nearby, they are quite noisy until midnight on Friday or Saturday.

Good location, clean room, excellent services and helpful staff

Lovely staff. Location is great near the main train station. Spacious room.

TV channels in English

Good location, big comfortable beds

It was dirty , the cleaning service only made the bed but didn’t clean the floors for days

Room comfortable and staff / services were excellent, worth the price

At the moment so many construction in front of the building and this cause significant difficulties in/ out of the building, hope will finished soon

Nice modern hotel adjacent to the main Rome train station, Termini. Newer hotel. Great big room by European standards. Basic wifi (without the add on at a cost) fit all my needs. Able to hook up and stream from my Amazon Firestick without buffering. Easy access to my day train trips to other cities, like Florence.

It's by the train station. Lots of homeless in the vicinity. They really didn't bother me and the connivance of having the train station and metro station super close by outweighs the negative. The hotel has doormen posted and the hotel itself was quite safe. It's also a bit pricey, but the room was worth it.

The room is clean and comfortable

Nothing

very comfortable room. spotless. quiet despite it is located just in front of the main street. Excellent location with lots of good restaurants around

gym is small the front door is under renovation and have to enter through the back door if you walk from train station where there is a short flight of stairs. It's a bit difficult for my heavy luggage.

The location is right next to the Rome station. The service was excellent. This hotel has more amenities than others. I’d recommend this hotel.

Location, cleanliness, proximity to train station.

Too much construction around it. Should have been informed at reservation time.

Amazing location, very comfortable stay for travel around Rome. Close to Rome station and easy to travel to the main attractions. Highly recommend

Nothing

The rooms are big and very clean

The area next to the train station was full if homeless people and the streets around the hotel smell so bad (urine) and the front door is blocked with construction

great location from roma termini station, variety breakfast and frindely staff.

From the moment we arrived at the hotel, all staff were attentive, polite and willing to assist with all aspects of our stay. Rooms very modern and clean, the restaurant was to a high standard. Little things like the nice thought for the ladies in our group, all were all given flowers on International Women’s day, made for a pleasurable stay.

Everything perfect 👍

We were thoroughly impressed with this 5-star hotel's location, next to Termini train station, just minutes away from the city center and its magnificent attractions. The impeccable services provided by the staff exceeded our expectations, and the level of cleanliness was exceptional. The abundant breakfast left us spoiled for choice. A truly luxurious experience worth every star!

LOCATION

PRICE OF DRINKS AT BAR

Location and Room (size)

This was one of the best hotel stays I have ever experienced. The staff went above and beyond to ensure a special weekend away to celebrate my wife's big birthday. We felt like we were the only people in the hotel. It was so quiet and peaceful. We never heard a thing, not from other guests, service staff or anything. The room was so spacious and comfortable. It was the perfect place to stay for a trip to Rome. Having Termini station and Metro less than a 2 minute walk was perfect for travel connections around the city!!

There was nothing I could fault the hotel on!!

The hotel was beautiful, quiet and peaceful even though it is in a central busy noisy location. The staff were all very friendly and very helpful with any queries and booking tours etc. The range of food at breakfast was amazing and all lovely food. The room was exceptional, decorated to a high spec and well maintained and very clean, view was lovely also. Lovely gesture from the hotel in the room to mark my birthday also.

Well located, clean and the staff were attentive and professional at all times

Nothing to add

Everything was so good

Nothing

Very central for station

Nothing

Location ‼️ Location ‼️ Location ‼️

No complaints