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NH Collection Palazzo Cinquecento Hotel, Rome

Piazza dei Cinquecento, 90, 00185 Roma RM, Italy (show on map)

Expert reviews

New York Times review:

“Travelers arriving by train will appreciate the hotel’s quiet, easily accessed location. And those who have seen and done Rome’s main sights may appreciate its proximity to lesser-known ones.”

Telegraph review:

“Front row to Rome’s Termini Station and set in the gardens of a 2,500-year-old archaeological park, NH Palazzo Cinquecento is an elegant hotel that combines history and contemporary design, and enjoys a convenient location.”

Guest rating

This an aggregated customer review rating of NH Collection Palazzo Cinquecento Hotel, Rome. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.4 out of 5.0

Ranked 20th in Rome

154£137$191¥20246C$148A$148HK$1495S$252SFr179¥1212kr1575kr1153kr1487

What guests liked

All you need to know

This five-star hotel is the epitome of luxury, style, and comfort. The hotel guarantees the satisfaction of guests, and it is not uncommon to see great reviews about the hotel by guests who have stayed in the hotel. The hotel offers luxury accommodation options that are adorned with beautiful and modern décor. The rooms are well-fitted with needed amenities and also feature the most exquisite furniture available. The NH Collection Palazzo is the home of hospitality excellence.

The hotel is located ideally near a major transport station, providing guests with easy access to several places of interest around the city. The Termini Metro and Train Station is just a few minutes’ walk away from the hotel.

The hotel offers posh room options such as Suite, Junior Suite, Family Quadruple Room and Superior Double or Twin Room. Other room options come with a view such as Premium Double or Twin Room with a View, and Junior Suite with a View.

The NH Collection Palazzo Hotel is a family-friendly hotel which is why room options such as Family Room XXL are available.

Breakfast is served daily in the hotel where guests have a chance to choose from several options. With this, guests can start their day on the right foot.

Other services, facilities, and amenities such as concierge services, luggage storage, 24-hour front desk, airport shuttle, daily maid service and room service are provided by the hotel.

The hotel offers accessibility such as a lower bathroom sink and emergency cord in the bathroom.

 

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Location

Recent guest reviews

5.0
Manuel

22 September 2024

Very nice experience! Highly recommended

The location is great just aside from termini, the staff was very kind and helpful

Breakfast could have more options

4.0
Belinda

22 September 2024

Very good

Great location for an overnight stay when catching the train. Nice walk into the centre of the city.

4.0
James

21 September 2024

Mixed Bag...

1. rec'd upgrade to 2 rm 'suite', gave more room (needed). 2. v. nice bathroom & exc. shower! 3. location, location,...Termini, of course. 4. Staff, particularly the bell staff. all excellent, e.g., help getting luggage to Termini train. 5. The MBE store nearby...again, location, location..

1. Laminate floors ! for $600 / nt.?, are you kidding? 2. Lack of bed tables, or rather, whatever you'd call those metal attrocities that are there,...and v. little drawer / counter space to put things on. I realize it's Europe, but For $600 / Night?, & we had an extra room w/ a couch that gave us more room, but no useful surface in the bdrm itself. 3. Couldn't get a guarantee of a two-bed room. ("we will do the best we can") ...for $600 / nt.? are you kidding? Then, the 2 beds, that seemed to be jerry-rigged together, were something hard to describe (FOR $600 / NIGHT?) 4. Had to ask for luggage racks. !! 5. I consider the $600 per night outrageous compared to what you can get in U.S..., and to put it in context for the reader of this review, we had just immediately stayed at the NH Palazzo dei Dogi, in Venice, for approx. the same rate...WAAY more value! 6. Another scenario. unexplainable in toto: getting seemingly much help from front desk woman to arrange shipping items back home, getting a quote from (we later confirmed) the MBE shipping store 2 blocks away, of $500, then going to the store ourselves and shipping it for $250. That's a LOT of discrepancy, even allowing that we were dealing with translation, and working through an 'intermediary'.

5.0
Alka

20 September 2024

Exceptional

Room size, location, service

Nothing really

5.0
Ahmad

13 September 2024

Exceptional

Great breakfast, good location, and clean

4.0
Daniela

5 September 2024

Would recommend but not for elderly

It was very clean and aesthetically pleasant. It’s literally right next to the Roma Termini station. The staff was very kind and helpful.

The bed wasnt that comfortable, but for one night it was fine. Also, be very careful with the shower as it is extremely slippery.

4.0
Rodrigo

24 August 2024

Good option near Termini Station and many touristic attractions

The hotel is located a half-block away from Termini Station, and apparently has undergone a recent renovation. It is also within walking range from the Coliseum, Fontana di Trevi, Piazza Di Spagna and many other attractions. Despite the very imposing facade, the interior does not follow the same level.

Rooms are very small, with very limited room for luggage; it is a touristic class hotel; definitely not a 4 or 5-star. The gym is simply a tiny room with a treadmill, a stationary bicycle and a few dumbbells. Nevertheless, it is a fair option with an easy access by train or car.

4.0
Zainab

24 August 2024

Nice and i strongly recommend

Location , modern and nice

It’s quite expensive, no AC in reception area some days

4.5
Danny

24 August 2024

Fabulous

Location, friendly staff

5.0
Gill

18 August 2024

Excellent hotel- location and staff. Will definitely be back.

Right beside Roma Termini. Staff were so helpful and friendly. Room was large, comfortable, spotlessly clean and a very comfortable bed.

4.0
Vijit

16 August 2024

Very good

Housekeeping can improve

5.0
Ioannis

5 August 2024

Very pleasant stay in Rome. Everything was as expected.

Location, service and rooms were all very good.

Nothing to mention

4.0
Vicki

31 July 2024

Our stay was very nice

The location was perfect for us.

A bit of a wait to get into our rooms but I understand they were busy and the personnel were kind in explaining to us.

5.0
Aileen

25 July 2024

Wonderful stay in Rome, perfect for our short stop over in the city

The staff were very helpful, the location was right next to the bus tour stop and the train station. Easy to get to all the main attractions and site. Rooms Luxurious and comfortable, roof terrace bar and dining was lovely.

5.0
Rohiny

20 July 2024

Comfortable stay and convenient location

The staff were extremely helpful, we were there for a concert and there was no taxi available from the stadium back to the hotel they arranged for one upon us calling them. They packed breakfast for us to take on the go as our flight was very early. The hotel is extremely central to take trains and taxis and is a lovely atmosphere.

4.0
Lisa

19 July 2024

Great hotel and location, just needs to improve breakfast!

The location was amazing, right next to the termini station and metro. The rooms were clean and comfortable.

The breakfast was very poor. The bacon was fatty and dripping in oil, the coffee was awful, nothing very appetising for kids either.

4.5
Mark

15 July 2024

It was very nice and I will definitely return.

the location was great and the room was well appointed. I thought the breakfast was overpriced for what they had available.

A better breakfast.

5.0
Joana

15 July 2024

Memories for life for all your família

Service was impecáble, helping on any issues nedded with kindness and opening. Amazing view and service at the terrace. Amazing food

Not swinming polo!!!

4.5
Sam

4 July 2024

Best Location

Best location and nice Staff Sure I will come back again to the same hotel in future .

The Charge for the room service its Expensive

5.0
Vahe

23 June 2024

Exceptional

The staff was lovely and very helpful. The room was clean, comfortable and had everything we needed. Great location and very cute reception. The staff was very polite professional.Kitchen was tasty, clean, special thanks Giosi and Alice.

4.5
Sean

9 June 2024

This hotel was recommended by friends and it lived up to expectations.

Location was close to the train station and a walk to most of the attractions. Staff were very good, polite and helpful with advice on the attractions and travelling around the city. Food was good at the rooftop bar and restaurant and breakfast was plentiful and varied, the best I have had in some time.

The approach to the hotel was being improved during our stay, this made access a little awkward. We enjoyed walking the city but it was a half an hour from the major attractions. Obviously buses, trams and taxis are available close at hand.

4.5
Gail

5 June 2024

I would stay here again.

The room was neat, the bed comfortable, bathroom ideal, service excellent. The breakfast was excellent. Dinner meals were superb. Location was near the train terminal but very nice. Staff at the desk and throughout were all very helpful.

For the price, I was expecting a slightly bigger room with comfortable chairs, but it is Rome.

4.0
Leow

5 June 2024

Very good

Spacious room with good security Good location

5.0
Merve

4 June 2024

Exceptional

Everything was perfect.Kind and caring staff.Grazie to everyone who made this journey unforgettable :)

None.

5.0
Sammie

26 May 2024

The most comfortable hotel in the area of the train station.

Friendly front desk staff. Easy check in. Great location, close to train station and good restaurants. Beds were comfortable. Room was clean and beautiful.

5.0
Hanjun

17 May 2024

Great

Staffs are really kind and sweat. Breakfast is great. Classy hotel.

There's a rock pub nearby, they are quite noisy until midnight on Friday or Saturday.

5.0
Ying

15 May 2024

We enjoyed our stays and we will definitely book this hotel next time we visit Italy

Good location, clean room, excellent services and helpful staff

4.5
Hayah

13 May 2024

Fantastic location to visit Rome, staff make the stay comfortable.

Lovely staff. Location is great near the main train station. Spacious room.

TV channels in English

4.0
Anna

11 May 2024

Good hotel, great location, they need to work on the cleanness

Good location, big comfortable beds

It was dirty , the cleaning service only made the bed but didn’t clean the floors for days

5.0
Amran

10 May 2024

I had a wonderful stay in Rome

Room comfortable and staff / services were excellent, worth the price

At the moment so many construction in front of the building and this cause significant difficulties in/ out of the building, hope will finished soon

4.5
Richard

30 April 2024

Great, modern hotel by Rome Termini.

Nice modern hotel adjacent to the main Rome train station, Termini. Newer hotel. Great big room by European standards. Basic wifi (without the add on at a cost) fit all my needs. Able to hook up and stream from my Amazon Firestick without buffering. Easy access to my day train trips to other cities, like Florence.

It's by the train station. Lots of homeless in the vicinity. They really didn't bother me and the connivance of having the train station and metro station super close by outweighs the negative. The hotel has doormen posted and the hotel itself was quite safe. It's also a bit pricey, but the room was worth it.

5.0
Luay

18 April 2024

Exceptional

The room is clean and comfortable

Nothing

5.0
Wai

17 April 2024

Exceptional

very comfortable room. spotless. quiet despite it is located just in front of the main street. Excellent location with lots of good restaurants around

gym is small the front door is under renovation and have to enter through the back door if you walk from train station where there is a short flight of stairs. It's a bit difficult for my heavy luggage.

5.0
Tiffany

11 April 2024

Highly recommended❤️

The location is right next to the Rome station. The service was excellent. This hotel has more amenities than others. I’d recommend this hotel.

4.0
Hani

29 March 2024

Very good

Location, cleanliness, proximity to train station.

Too much construction around it. Should have been informed at reservation time.

5.0
Kristine

29 March 2024

Fabulous stay in Rome

Amazing location, very comfortable stay for travel around Rome. Close to Rome station and easy to travel to the main attractions. Highly recommend

Nothing

4.0
Sahar

21 March 2024

Very good

The rooms are big and very clean

The area next to the train station was full if homeless people and the streets around the hotel smell so bad (urine) and the front door is blocked with construction

4.5
Es

19 March 2024

Fabulous

great location from roma termini station, variety breakfast and frindely staff.

4.5
Mark

11 March 2024

Not usually one to leave reviews but this place deserves it, excellent hotel with lovely staff.

From the moment we arrived at the hotel, all staff were attentive, polite and willing to assist with all aspects of our stay. Rooms very modern and clean, the restaurant was to a high standard. Little things like the nice thought for the ladies in our group, all were all given flowers on International Women’s day, made for a pleasurable stay.

5.0
Fatemah

1 March 2024

Exceptional

Everything perfect 👍

5.0
Mira

28 February 2024

Exceptional

We were thoroughly impressed with this 5-star hotel's location, next to Termini train station, just minutes away from the city center and its magnificent attractions. The impeccable services provided by the staff exceeded our expectations, and the level of cleanliness was exceptional. The abundant breakfast left us spoiled for choice. A truly luxurious experience worth every star!

4.0
Paul

26 February 2024

Very good

LOCATION

PRICE OF DRINKS AT BAR

4.0
Aniket

19 February 2024

Very good

Location and Room (size)

5.0
Gary

12 February 2024

Exceptional

This was one of the best hotel stays I have ever experienced. The staff went above and beyond to ensure a special weekend away to celebrate my wife's big birthday. We felt like we were the only people in the hotel. It was so quiet and peaceful. We never heard a thing, not from other guests, service staff or anything. The room was so spacious and comfortable. It was the perfect place to stay for a trip to Rome. Having Termini station and Metro less than a 2 minute walk was perfect for travel connections around the city!!

There was nothing I could fault the hotel on!!

5.0
Clare

11 February 2024

Beautiful hotel

The hotel was beautiful, quiet and peaceful even though it is in a central busy noisy location. The staff were all very friendly and very helpful with any queries and booking tours etc. The range of food at breakfast was amazing and all lovely food. The room was exceptional, decorated to a high spec and well maintained and very clean, view was lovely also. Lovely gesture from the hotel in the room to mark my birthday also.

4.5
Chris

10 February 2024

A very enjoyable city break in Rome, with the hotel playing its part in making it one to remember !

Well located, clean and the staff were attentive and professional at all times

Nothing to add

4.5
Khaled

8 February 2024

The best option to stay near the main railway station

Everything was so good

Nothing

5.0
Denise

4 February 2024

Fab hotel breakfast was very good plenty of choice. Lovely comfortable bed.

Very central for station

Nothing

5.0
Sheraz

21 January 2024

Location was good & service was great

Location ‼️ Location ‼️ Location ‼️

No complaints

4.0
Christina

15 January 2024

Very good

The facility was clean and the staff was lovely.

The location, it is right next to train station. If you are traveling by train it is perfect, you can literally walk to the station. However, if you’re visiting London, it is not in the nicest location.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Car hire
  • - Heating
  • - Allergy-free room
  • - Air conditioning
  • - Shuttle service (additional charge)
  • - Shared lounge/TV area

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Luggage storage
  • - Concierge service
  • - Invoice provided

Activities

  • - Fitness centre
  • - Bicycle rental

Outdoors

  • - Garden
  • - Terrace
  • - Sun terrace

Entertainment and family services

  • - Babysitting/child services (additional charge)

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service
  • - Daily housekeeping

Accessibility

  • - Wheelchair accessible
  • - Toilet with grab rails
  • - Higher level toilet
  • - Lower bathroom sink
  • - Emergency cord in bathroom

Miscellaneous

  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Thermometers for guests provided by property
  • - Face masks for guests available
Check availability 154£137$191¥20246C$148A$148HK$1495S$252SFr179¥1212kr1575kr1153kr1487