Ace Hotel, Portland

Very stylish, good location, helpful and friendly staff, room was clean and comfortable.

Nothing

Location, access to airport, walkable

Woken up by the 6:00am recycling truck with the beepers and loud clashing of glass. I recognize that we’re in the city but that seemed way too early!

I really liked the location, the small breakfast and the great staff at the reception who was always helpful and kind. My room was located in a quiet part of the hotel, at the top floor, which I highly appreciated.

The bed was very comfortable but the room could be a bit more comfortable (e.g. adding a comfortable chair).

The location was very convenient. The staff at the reception was always helpful and very kind. We liked the small breakfast in the morning.

The hotel and our room both were absolutely charming and slick. We had a corner room and the natural light and views were unbeatable. Location-wise we couldn't have asked for a better home base for our Portland adventure.

It was pretty much impossible to get hot water. I know it's an old building, but I barely got luke-warm water which made showering a necessary evil to be dispensed with as quickly as possible.

funky and eclectic

no parking

The breakfast coffee and pastries were excellent.

Bathtub

Only one entry and exit

quirkiness!

possibly the black colour everywhere.

location the radio and tv small free breakfast Photo Booth clean chill areas

cold showers

Funky and well located.

Bathroom outside of room. minor inconvenience.

a great place

I loved the aesthetic (especially for the cost) and all of the subtle touches such as the radio turned onto welcome my arrival.

Nothing

Noisy, but that's fine. Part of the charm (and value).

Room was very cute and cozy

Water temperature / pressure was inconsistent, but that's the only bad thing I can say.

It was walkable to many places all downtown.

It is older so had some issues

Perfect location to walk to restaurants & shopping, delicious breakfast pastries & drinks every morning, coffee shop in the lobby, cool reading loft on floor 1 1/2. Comfortable beds & massive shower.

Could use a comfy chair in the room, just had a table & stools. People parked out front in the hotel loading zone for ages while having coffee—we ended up walking our luggage up from the garage blocks away.

The whole place just feels cool. From the lobby to the rooms, it’s all very trendy without trying too hard. room was a decent size and we LOVED the Rudy hand wash/shampoo. The breakfast is a nice touch. love the candle scent in the lobby and the location is bang on for exploring the old town and CBD area of Portland.

Our room was above the lobby. Even though they lock the front door at sundown to only let people staying in, they continue to play their music at a loud volume all night. The bass reverberates through the walls and none of us could sleep. Also, the shower in our room didn’t get hot in the mornings. we even left it running for 10 mins to warm up. it didn’t. lukewarm showers at best. One morning the brekky room wasn’t open either. no explanation, just locked. we counted on it to grab a pastry and go, but had to buy brekky somewhere else that day. staff were blasé about everything too, don’t expect a stereotypical US hotel greeting or much friendliness at all. almost felt like anything we asked them was an inconvenience.

the charm of the hotel and the rooms was nice. the charm was a pleasant surprise for the middle of downtown Portland. also enjoyed the cleanliness and simple room layout.

the tv orientation in the room was awkward. and the bathroom was a little small. wish there was a microwave in the room, but the mini fridge was nice to have.

The aesthetic was vintage and modern. It was in a good area of the city with easy street parking. The temperature in the room perfect.

We booked a room specifically because it was one of the only ones listed with a walk-in shower instead of a bath. We were given a room with a bath. Either we were given a different room or the description on this site is wrong.

The Ace is a cool hotel for young people or families with teens.

Downtown Portland has changed and so the location of the Ace is no longer ideal due to visible homelessness, business closures and terrible service likely due to staffing shortages. Most of the restaurants we remember visiting pre-COVID have been permanently closed. it’s really sad.

good location walking distance to great bars and restaurants and the river. cool industrial decor. breakfast of pastries and coffee served in the morning. claw foot tub!

rooms are so dark and minimalist.

Quiet rom, hotel location is great, convenient to the train service so it was easily reached from the airport. Coffee shop next door was excellent. Located close to Powell books. Delicious muffins and danishes at breakfast. Comfortable bed. Seating areas I hotel were interesting.

The room was quite dark even with the shade opened, the room was on the back of the hotel. The lighting in the room was quite dim. Also one had to be mindful of the step-up into the bathroom-especially in the middle of the night.

When I checked out I was told that they would email me my bill which they never did! I was asked for my email when I checked in which they might of gotten wrong or they just forgot to send it.

We liked the help yourself breakfast room with anything you need throughout the day. Our room was minimally decorated with an open-concept shower that has its charm.

Sound travels between floors.