Kimpton Hotel Monaco, Philadelphia

Everything

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The location is absolutely unbeatable. Your hotel window looks out at Independence Hall (depending on your room) and you can hear the Independence Hall bell ring each hour. You can also see the long lines to get into the building with the Liberty Bell. In short, you’re in the very center of Old City, with the main attractions right at your fingertips. The rooms are pretty comfortable (when everything is working) and are in decent shape. Also, the service is great and everyone is friendly.

For a 4-star hotel, there are practically no amenities for children. I realize that this is a big city hotel and not a resort, but there could be some more entertainment. The amenities are a bit bare-bones. Also, the restaurant - Red Owl Tavern - has a fancy menu, but we ate breakfast there only once, and it was so unsatisfactory that we didn’t eat there again. That being said, the service at the restaurant - similar to the rest of the hotel - was excellent! Finally, we had issues with the HVAC system and had to sleep without it on at night. After the first night. The HVAC was supposedly fixed by the engineer, but it still didn’t work properly. Fortunately, the temperature for the rest of the stay was comfortable at night, so we didn’t need it at night anymore. We were offered an upgrade to a suite, but it would have been too much of a hassle to move to a different room so we decided to stay. The management team gave us a $100 discount for our troubles. Finally, the Valets are great, but you never know how long it’ll take from the time that you request the car to the time that it arrives. Thus, it makes planning a bit difficult.

Central, free wine hour, comfortable

Expensive valet! But there are nearby garages

Location and everything a top hotel is about --- location and quality. Across the street from Independence Hall and Liberty Bell, a couple of blocks from Ben Franklin's house and grave, other must see historical sites, including all of Old City. Plus, superb facilities and service. What's not to like?

No coffee, tea or water in the room

Clean great bar

Everything

Nothing

I wish there was vending machines on the floors

The overall presentation and smell

Great location for sightseeing in old city area, clean, free wine happy hour

Not a fan of sliding bathroom doors and not all of the front desk staff were very friendly.

The hotel was extremely clean and the staff was very friendly.

Clean, comfort, location

I love the boutique set up

Part of the hotels under construction

Everything was perfect! The room was clean and beautiful, and the staff were incredibly kind and attentive. We especially loved the thoughtful birthday surprise — such a nice touch!

Beautifully appointed room, well maintained property overall, location to historical sites

Parking was somewhat difficult in the area. Morning coffee service should be extended beyond 9 am.

Swanky and well appointed. Spacious rooms! Enjoyed happy hour meeting other guests.

Nothing

The room was very comfortable, perfect location walking distance to attractions and restaurants. The bar at the hotel was very cute. Staff was very helpful and friendly.

everything was great

The rooms were bright and interesting. The lobby was eclectic and welcoming and so were the staff. Including a very professional, happy and welcoming chambermaids Joseph and Thelma!

Great location, staff and decor

Great location, staff and decor

I loved EVERYTHING about this hotel!!!

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This is the most beautifully appointed hotel in Philadelphia. I love that the furniture in the room is high quality and looks like furniture you would put in a bedroom. The art and decor is designer influenced. The beds are comfortable and so is the seating in the lobby. Even the lobby coffee is good. You are in the heart of history and can get to the best restaurants and attractions easily. Ive stayed at Sofitel, the Warrick and several other lesser hotels. This is by far my favorite. The reason I don't stay here all the time is because of the price. I happened to get a good deal but that is rare.

The staff could be more professional and friendly but I think that's a problem everywhere today.

Excellent location, incredibly clean and well decorated throughout, friendly staff, complimentary wine in evenings and coffee in morning.

Spacious, clean room. Cordial staff. Very convenient to appointment we had scheduled. In a lovely area of Philadelphia, near the Liberty Bell, and historic buildings. Really perfect.

Nothing

The lobby was lovely as were the complimentary cocktails on Friday night.

Wonderful staff, perfect location, comfy beds.

Sone details are getting a little worn and dated but still an amazing experience.

I booked a parkview room and that is exactly what I got, so that was good. The room was roomy and comfy. Lighting (in the room) was good and bed was great, very comfy along with the pillow choices. Robes were very nice too. Bathroom had a makeup mirror. I was attending a wedding and have been to Phila many times. However as a tourist this is a great location Independence Plaza and Hall plus the Liberty Bell are just step from the front door. You're right in the middle of the historic area of the city. I enjoyed my weekend stay.

My biggest problem was the bathroom lighting was terrible, I had to keep running to the window to apply my makeup with my hand help makeup mirror so while they had a makeup mirror in the bathroom, the lighting made if very difficult to use. I would have liked a coffee machine in the room although they will bring you one if you need it, Bring water. They only have this very expensive designer water.

Proximity

The property was excellent. Very clean and quiet.

Parking. The parking was extremely expensive.

Great beds!

Valet parking was extremely expensive - 72 USD for one night.

It’s beautiful and the location is great.

It’s an old buildings and it gets very humid.

Great location to be a tourist in the Old Town with everything at your doorstep, literally across the road to Independence Hall.

Not a lot, the front entrance on the weekend was a mad house which could do with better organisation but reception staff were great and their wine tasting from 4-6 pm a nice surprise.

Comfortable room, good facilities

I had a wonderful stay at this hotel. The rooms had a classic elegance and charm that gave the place a timeless feel. Everything was exceptionally clean, and it’s clear the staff takes pride in maintaining the space. The staff was also incredibly helpful, friendly, and welcoming, which made the experience even better. The breakfast in the morning was spot on with a great variety of fresh options and a perfect start to the day. Highly recommend if you're looking for comfort with a touch of old-world class.

If I had to point out one downside, it would be the mattresses. They were a bit stiff and left me with a sore back in the morning. That said, it wouldn’t stop me from staying here again, given how great everything else was.

Good location

Parking is pricey

The Kimpton Hotel experience is uniformly very good, and the Kimpton Hotel Monaco was no exception. The staff in particular made this experience exceptional as our room was ready and they allowed us to check in early. The location of the hotel and view of Independence Hall from the room itself all made for a great experience.

It would be ideal not to have to pay additional for water in the room. It is, however, available in the lobby.

Location was excellent. Hotel/room decor and appearance were very nice.

The room was amazingly designed. The Bed was comfortable. The bathtub was fantastic 👏🏽! My favorite part of the room. The room service was good as well as the food. My views were gorgeous.

The TV was acting a little wonky and hard to use. The toilet was running a lot too.

Great location. Lovely decor. Liked the free wine each evening.

Some of the fittings in the room were a bit tired (broken edges on the bathroom mirror, broken corners on the desk etc). The roof terrace was more like a night club - we couldn’t get on to it.

Great location. Best breakfast ever.

Hotel didn't receive payment through Booking.com. Staff didn't do the slightest effort to check what went wrong, instead they charged me again and told me to solve it out with Booking.com. I would have appreciated at least some effort, as I have provided payment evidence.

Gorgeous hotel, Friendly staff. We were offered complementary wine and champagne, which was nice.

Everything!!

Absolutely nothing

The room was comfortable but a little dated. The mattresses were firm and comfortable. Housekeeping did a good job of cleaning our room. The location of the hotel was excellent for visiting the historical sites in Philadelphia. We really enjoyed The Red Fox Tavern (restaurant associated with the hotel). We had breakfast at the hotel every morning along with several dinners. Good menu and very hospitable service. I would definitely stay here again if visiting Philadelphia.

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The uniqueness of the hotel.

Staff was outstanding

Everything such a beautiful hotel.😎

Nothing everything is great including the staff.😎

It was clean and quiet. All staff was very friendly.

Great location. We were close to everything.

The Kimpton Hotel was the perfect location for my wife and me. We are right across the street from the most important historical landmark in our country's history. It was my first time in Philly and I loved it. Thank you!

Great location by Liberty Bell & Independence Hall. Red Owl Restaurant. Close to subway. Excellent service.

Dog friendly. Awesome location

A great location and a very comfortable hotel to stay in. Breakfast was excellent.

The clock tower bell dinging every hour.