Kimpton Hotel Monaco, Philadelphia

Very eclectic. Fantastic location.

Great experience. Sheina greeted me with extreme warmth, gave me the layout, went over the hotel amenities/guest perks. Room was clean and modern. Sheina made check out fast and easy, extremely polite and customer focused. All staff were friendly and helpful from the valets to the restaurant staff! Five stars!

Colder refrigerator in the room.

The staff was wonderful and accommodating. The location was great, near what we were interested in doing —visiting museums, and a couple of blocks from Rittenhouse Square where there were good restaurants for lunch and dinner and a wonderful bakery for breakfast.

The public space was minute resulting in people sitting on top of each other for the free coffee in the morning. The decor of the hotel was generic, lacking in personality or character, and the room itself was small. The room rate made me expect a bit more.

The staff were really friendly and helpful!! The car service were excellent, we don’t have to take care of anything.

Love the quirky decor. Love refurbished buildings. Location was perfect. Loved housekeeper Yibby. What a lovely human

Slow elevators. Rooftop decor vibe was eh. Chrome on light fixtures in bathroom and tissue box were rust pitted. Need to update options for charging devices. One more thing: we ordered a charcuterie board for late afternoon snack featuring nuts and fruit. It had exactly half a strawberry and one nut!

The room was lovely and had everything we needed. It was lovely and clean and decor was excellent. The staff at the main entrance fabulous. Thank you for sorting the car.

The breakfast, if at all in your details it mentioned a €50 dollar voucher for breakfast we did not c this & it was extremely embarrassing when we were not given the voucher & had to request from reception which did not cover x2 tea, omelette with bacon bits, fruit, 1x croissant this cost a total if €88.

The position is great. The room is very nice. Nice and easy check-in and check-out. Dinner at the hotel restaurant was great.

Breakfast at the restaurant is not recommended. It says it is included, but you end up paying a fortune even if it is supposed to be included. Our waiter was also very rude and with zero customer service skills. Luckily, the manager was kind enough to resolve the dispute, and we are thankful for that.

Location, funky fun decor, easy check in and attached restaurant. Check out at 12pm is a plus.

Amenities in the room have been moved downstairs e.g. mini bar and coffee. Please put coffee and coffee maker back in the rooms. Valet services can’t drive manual transmissions, parking is not onsite but down the block in separate garage.

Great location, friendly employees. We had a great breakfast, but it would have been nice if it had been complimentary, also the parking was very expensive.

No microwave in room, shower was backed up

Ver colorful and inviting. Very friendly staff and super central

Shower curtain in a room. It was a bit shabby at the edges in the bathroom

Cool location

View from room awful

Nice clean. Beautiful facility

No microwave

One of the best locations you could stay at when visiting Philadelphia; right across the street from the Liberty Bell, Independence Hall and around the corner from the Jewish Museum. Service was lovely as was valet. My room was large and the bathroom just perfect; big and well stocked with shampoo, conditioner, etc. And I loved that the hotel was dog friendly. I don't have a dog but love to see them at hotels where I'm staying!

A bit of an expensive stay and considering the price I found carpeting and walls in the hallway in need of rehabbing; carpet in the elevator and hallways was worn away in many places and there were some visible stains. It's almost as if it needed a refresh!

Location and Valet were perfect

Hotel needs some TLC. Felt untouched since 1970. TV had to be replaced. Carpets need major steam cleaning. Sink bowl was broken and cracked .

The rooms were charming and in such a great location. Just steps to the Liberty Bell and Independence Hall. A lot of great restaurants around, too.

The bed was a bit uncomfortable and the room got warm overnight but I was staying there in the middle of a heatwave. Otherwise, it was a great hotel!

Coffee in the morning. Had chargers we could borrow when we forgot ours. Great staff.

Carpet ripping. Make up in the bed. Never got cleaning service.

We love the location, right in the center of the historical area and easy to walk to various neighborhoods. The bed is comfortable. Love the room decoration and the excellent services from all the staff. I love the lounge area in the lobby.

I would have appreciated tea/coffee (kettle, tea bags, instant coffee options) in the room without having to request them myself. We forgot to put the Do Not Disturb sign on the outside of the door and was surprised that the cleaner knocked at the door three times in the morning when check out was at noon.

Bathroom toilet wasn’t clean properly, and soiled towel left. I notified the front desk and they placed a $25 red owl Café credit on our account which was nice, but overall it was amazing. Stay so no further issues there.

Bathroom was cleaned properly

Comfy mattress, friendly staff, close proximity to the historical sites, room decor

Bad water pressure, musty smelling room, thin-crepe-paper-consistency to the toilet paper, broken hair dryer, no light in the closet

Our room was quiet and beds were comfortable. The coffee/tea bar in the morning was fantastic.

Minor cleaning issues. The lights in the bathroom have a thick layer of dust on the bottom. The magnifying glass on the wall magnifies the dust, which made it more noticeable. The 9th floor carpet outside of the elevators and down the halls needs cleaning. The SW elevator needs servicing. It doesn’t ride as smoothly as the others.

Amazing location! And nice heritage/well furnished. Staff were very helpful. Happy Hour 5-6pm is a nice touch too.

Location

The blinds let in way to much light. The staff was nice but sometimes they made you feel like you were a bother to them. Like they had better things to do instead of helping you.

Nice and quirky. Felt like it had some character.

Not the cleanest. Some of the fittings in my room were damaged or not working.

Perfect location. Lots of Park space. Convenient location. Very pet friendly. Kind, Helpful staff. Great breakfast

Wish the rooftop lounge was open. Was challenge getting room service. But pick uop was easy and less costly

Staff Decor

No tea/ coffee making facilities in room Had booked a mini bar but it wasn’t filled

The location of the hotel to everything

That there was no laundry facilities and no pool

Friendly staff. Welcoming to our dog. Convenient location.

Vallet parking meant we could not park our Zipcar and had to pay for off-site parking.

Atmosphere and friendliness of staff.

Unfortunately, we had a room facing into the inner side with no view at all and no option to open a window. Somehow sad - all other things great!

Very conveniently located.

Carpet was a little ratty and there was no soap in the bathroom

The staff is, in my opinion, the best thing about this hotel. They were wonderful and super helpful. The location is also amazing and can't be beat. The room itself was very large and comfortable. I also brought my dogs with me, and the staff loved them and gave them treats. The hotel is also very close to several parks with grassy areas, so I didn't have a hard time finding places for them to take potty breaks.

Because my room was an interior room and looked to the inner patio - and because I was there in January when there isn't as much sun - my room was kind of dark. I also wish there were microwaves in the rooms. I was able to ask for one and have it sent to my room quickly, but it still seems like a hotel of this caliber should just include one in all of the rooms. But you can get one!

We liked the location, which is close to many historical sites and within a walking distance from some of the shops and restaurants. The bed was very comfortable, and the room was large and clean. The lounge downstairs is cozy. Service was great, we didn't have to wait for anything.

The internet was slow and would drop the connection at times. There was some outside noise that we could hear (maybe from the corridor, maybe from rooms close to ours). We tried to get breakfast downstairs but there was no room for us.

Room was comfortable and clean. Enjoyed the wine happy hour each afternoon. Location was great for our purposes. Restaurant had delicious food.

There was free wine hour at 5pm & free coffee hour at 7am

Location, spacious room

I booked a king room with a view but we did not get a room with a view of Independence Park as it was stated in the booking

Room and bath was spacious, originally decorated and really comfortable. The hotel lounge is particularly spectacular

The disappointing decoration of the attached restaurant. The lack of facilities in the bedroom (no tea boiler for instance)

The building is lovely. I really enjoyed reading in the lobby early in the morning. The music was great, the furniture beautiful, and the location near Constitution Hall was incredible.

The room was a bit small. We had two big beds, so there wasn't a lot of space. No one cleaned our rooms either of the two nights we were there. I thought the first time was a misunderstanding with the lady cleaning on our floor. I returned to our room to get my medicine and she said something to me about cleaning our room. I thought she was questioning whether I wanted her to clean it. I told her I'd be right out after I got my medicine. I think she took me to mean that I didn't want it cleaned. I called reception that night to make sure it would be cleaned the next day, but we returned to unmade beds the second day as well. I'm not really sure what happened. It's a shame because having fresh towels and sheets is nice when you're saying in a hotel. And it wasn't cheap, so that was a bit disappointing.

Great location. Friendly reception desk.

Dirty elevator. Dirty, faded old carpets in the halls. Dirty and marked hallway walls. Poor shower stream. Small TV. TV slow to respond to remote. Bed not made well. Mirroered nightstand was smudged. Valet inattentive and slow at check-in. No doorman out front to help. Slow valet to bring car at check out. No mini-bar in room w no snacks. The only thing available in the room was a $10 water.

Great room, very clean, quiet stay. Enjoyed complimentary evening drinks in lobby. Unique decor, vibe of the whole building was cool, inviting.

Location and the restaurant next to it.

Our room faced the Bourse.

Nothing.

Absolutely adorable room. Very dog friendly and easy to navigate to.

Dj was playing loudly across the hall for 5 hours during my stay which made resting difficult until after about 10:30 pm

Staff are amazing! Room extremely comfortable and location can’t be beat!

Restaurant excellent food but pretty overpriced.

Location and clean

Was busy so valet took long time, we also had requested a crib and it wasn’t provided, had to ask again and it took a while to arrange and my baby was v overtired.

location near my family; bed was great; room was comfortable and nice

$60 for valet parking (plus tax) is pretty steep

Cute vibe and great location and super helpful staff

My bed sheet had a huge yellow stain on it, some of the wallpaper was peeling, and there were stains on the lounge couches in the reception hall

Artful and design oriented, spacious rooms, amenities, great staff, and wine hour! And the location was perfect!

rooftop bar was closed, bar downstairs was serve yourself - we left

The location was perfect and the room was great. The optional plant for our room was a great addition.

The partial shower door, lots of water got out.

This is a gorgeous hotel in the perfect location to see all the revolutionary stuff. I loved the decor; so many interesting pieces. The drawback is the cost and the necessity of using valet. Sometimes, though, you pay for convenience. It was so easy to get to the Liberty Bell at opening and then make our reservation at Independence Hall. From there, we walked to the Museum of the American Revolution, the Betsy Ross house, Elfreth’s Alley, and Franklin’s grave. We also had lunch next door at the Bourse Food Hall. This hotel is about location!

The price was more than we usually pay, but the convenience can’t be beat.

Awesome decor. Bar in the restaurant attached was super cool. Valet parking was just perfection and a definite expense to pay for what they do for you.

Shower in the bathroom was alittle awkward as it was only blocked by a half wall of glass. Not the worst thing in the world and it looked pretty, but my hot showers were a tad drafty haha