Le Grand Mazarin, Paris

Very good for both

Staff were not overly helpful, the gym wasn’t open as it should have been Reception area was non existent and the hotel had low ceilings and felt a bit claustrophobic

nothing.

While the hotel itself has its merits, I experienced serious and unacceptable billing discrepancies during my stay. There were unauthorized charges and a lack of transparency regarding pre-authorization amounts. This significantly impacted my experience and trust in the hotel's financial practices. I strongly advise future guests to carefully review all charges.

Amazing decor

The basics weren’t there. They weren’t ready to check us in when we arrived after 3pm, we had to ask every day for clean glasses and we were lucky if towels and coffee pods were replaced

The interiors are beautiful

Just one Staff in breakfast was extremely rude. He would even give us the eye. He was in a black suit. Made me wonder why he is in the hospitality industry. The rest were very amicable.

incredible service / staff, heavenly decor, perfect location… simply all magical.

Beautiful decor, great location

Breakfast was Ok, but nothing special. The staff were friendly and helpful. Front of house/reception staff and concierges were all very good.

Room was OK ,and we did get a free upgrade to a small suite. Overall the hotel was good, but I did not think is was up to expected 5 star standard. We tried it as a change from our usual Paris hotel. We wont be going back. It was not bad, but was not excellent.

De staff at the reception was very friendly and helpful. They also had attention for the kids. They really made us feel welcome. We booked a hotel with swimming pool so the kids could have little breaks during the day.

The restaurant was disorganized. The rooms were large (especially for Paris) bit quite dark.

Beautiful design hotel, the room was so nice the restaurant downstairs and the location was just perfect. The concierge was very helpful and all the staff were very sweet and accommodating. The gym was nice and the breakfast was very good. Highly recommended

Rooms were tight if you were two people with bags.

1. It was one of the best host I’ve ever met. From parking of my car till housekeeping and restaurant. Great team. Thank you!!! 2. Unique interior, which details want to examine every time. It is beautiful. 3. Perfect and comfortable room. Wc with Japanese toilet surprised as well. Dyson hairdryer I saw first time in a hotel. Nice present-bag. 4. Perfect breakfast. Delicious, big variety of eggs, pancakes, cheese and meat.

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Great location, excellent staff, comfortable rooms, outstanding restaurant.

Nothing

Everything was wonderful. Definitely one of the nicest hotels I’ve stayed in.

It was incredibly hot and the aircon in our room didn’t do much to cool the room down.

Everything, staff , restaurant, location , room . All the amenities

Nothing

The restaurant, while incredibly good service was a little quiet. Lacked the buzz a little

It’s gorgeous. Artfully decorated. Comfortable to the max. Incredibly attentive staff. They went above and beyond to see and meet our needs. Helped with bags, offered refreshments at check in, moved a bassinet into our room at short notice. Plus amazing facilities, steam room, pool, hot tub.

Nothing, it was great.

Great location - buzzing, but room was still quiet at night

Room could have been a bit bigger

Service was exceptional.

One of the worse stays I ever had in a hotel. Room was tiny with horrible layout, depressing colors, bad lighting. Toilet not working properly, shower partially not working, no light on makeup mirror, noisy room. Staff was incompetent. Hard to get through via telephone to the reception, if they are busy they just hang up. Asked to change room twice and they never gotten back to me. At check out a cappuccino was offered as apology - what a joke! Absolutely cannot recommend!

The staff were amazing and kind , the place was gorgeous

Perfect stay

Staff were the best...all excellent.

Small foyer

Excellent staff

The lights are really hard to work

The property is very unique and the location is perfect.

12/10 the attention to detail is out of this world. Left my book out on the nightstand and when I came back there was a custom bookmark left on top of my book. It’s the little things. Rooms are extremely comfortable especially after a long day of exploring the city. Thank you!

Everything

Nothing

It’s a 5 star boutique hotel with impeccable service in a great location. Very well designed and whimsy…reminded me of Wes Anderson x Alice in wonderland. Also has nice touches like welcome wine/pastries, Dyson hair dryer, Diptyque products, heated bathroom floors, steam shower. I also cannot stress enough the warm and hospitable hotel staff- everyone goes above and beyond to anticipate your needs. The pool is the icing on the cake. It's not large but it's a welcome respite after a long day of walking around the city.

It was a perfect stay. I would not change a thing and excited to return.

Location was central and convenient for many restaurants and shops. Staff were very good and helpful. The room was excellent. Every possible amenity there. Service very good. Pool and spa very good as well.

Unbelievable service. Attention to detail was superb. The property is decorated with such care and love.

Nothing. Breakfast wasn't included in price. It isn't a cheap option for a hotel, but is very nice.

The staff were really great very professional ,friendly etc .The hotel was beautifully decorated and the bar outstanding. Restaurant excellent .The room had everything one needed and nice little touches- free soft drinks etc Lovely location

Room is a little small ,no towelling robe and no bath

The spa was nice.

They lost a package which I sent to the hotel. In the tracking it said it was delivered to the hotel. They told me it didn’t arrive.

This hotel it executed to perfection. Would highly recommend.

The hotel is located in a lovely part of Paris, very convenient for an array of restaurants and bars. The staff were fantastic. All very welcoming and helpful. The facilities are top-notch and we loved our stay.

The breakfast was lovely but did not, in my view, represent very good value for money. Nevertheless, we did enjoy it when we are breakfast at the hotel.

Everything, the service, location, design, kindness, amazing restaurant

Nothing

Very friendly and polite staff. Hotel is amazing. Design of the hotel ( rooms, restaurants,pool)- adorable

Beautiful hotel. Special place indeed thanks to the astonishing design. The hotel reception staffs were very welcoming, friendly and helpful!! Super professional. Pool area is unique!! Soft Drinks at bar were free but I wish some snacks were also complimentary. 15 euros for some simple peanuts/chips is just too much.. This could be a nice treat and not costy for the hotel ..

Location was excellent Staff very friendly Breakfast lovely Very quiet and very clean Water in rooms and madelines and macaroons were a lovely touch

Soap in shower should have been full Kleenex would have been nice if full We ran out of both during our short stay

Location was great! Within walking distance of most tourist sitess if youre willing to get the steps in.

Nothing, it wass all amazing.

Amazing breakfast.

AMAZING interiors. Really, out of this world. Even if You don’t like this dreamy ecclectic, Wes Anderson like style You will be amazed by the attention to detail and the quality of finishing materials. There are no shortcuts here. The suite looks and feels like an apartment of Your hypothetical millionaire artist friend You wished You had. -Overall branding and ambience of the place. Great breakfast. - Very responsibe and plaesant staff.

-As the hotel is located in a tight city quarter in an adaptedd old building there is no real lobby to rest in. A reception desk and a small room that follows it on the way to the restaurant is not enough. Thankfully the rooms and suites are spacious and so nice that You dont actually miss the non existent which is usually present in a hotel of this class . -Bit too pricey for its own good.

A beautiful hotel! Breakfast was very fresh with lots to choose from for both adults and children. All the staff really helpful and friendly and made us feel welcome. Rooms were perfect and the swimming pool amazing!

I cannot think of anything that could have been better.

I travelled with my 79yr old mother and 19yr old son and we all loved our stay! Staff were super-efficient and knowledgeable , and warm and welcoming. Food: absolutely divine. Stylish decor with modern amenities

Nice interior, good restaurant

Slow and super expensive room service (2 bottles of water for €34), not changing bed linen if you don’t ask for it…

Wonderful attentive friendly staff. Comfortable room and facilities. Breakfast menu is incredible

To leave and go home ;)

Brand new. Beautiful. The bolds colours work so well together. I loved the modern sense of fun.

The rooms are, like many Paris hotels, quite small.

A unique property full of character and Charisma. Wonderful location.

We loved the hospitality offered by the staff at the hotel. The room was impeccably clean and the bathroom is the cherry on top. The decor at the hotel is fantastic and very appealing - a bit Wes Anderson-esque. The location is great, right in the city centre and there’s plenty of things to do nearby, it hit the sweet spot. Don’t miss the pool it is beautiful.

Clarification around the costs of the room services and the bar services could’ve been a little bit clearer.

One of the best hotels I have ever stayed. Attention to detail was superb.

Cleanness and how calm and cozy, staff helpful, pool area was great , safety for girls trip.

Nothing at all really