Hôtel Bienvenue, Paris

The room was small but adequate for just 1 night. We had stayed in this hotel for our 40th Wedding Anniversary so were very pleased to find it again. It was within walking distance to Gare du Nord ideal for Eurostar but for our second stay we used a bus to the station. breakfast was not included but plenty of good cafe/restaurants close by. Lovely enclosed garden for late night relaxation.

The lift to the 4th floor was very small, only just room for 2 people without luggage so we took it in turns.

Clean, friendly and personal. Excellent location and nice breakfast.

Reception area is cute

The room needs an update. The loo needs some bleach

staff are very friendly, helpful.

facilities quite outdated, room small.

Beautiful and quaint! We had a wonderful stay!

Walls are definitely thin but this is hard to help in a historic building. I much prefer the character of the building to soundproofing but if you are a light sleeper you may feel different.

i loved the staff very friendly love u guys

Location

Very expensive for the quality of the room. Tiny shower. Poor air conditioning.

We were robbed from our ‘secure’ room safe. All our money was stolen sadly.

Was a sweet hotel in a good location.

It was tired not a nice as the photos. The carpet in each of our rooms was stained, bathroom very small, very limited hanging space for clothes, air conditioning was very loud. Had 4 pieces of jewellery stolen from our safe, management was responsive but only suggested going to local police. No compensation given. Very upsetting.

We loved the stylish, boutique-style decor of the lobby, restaurant, and room. The courtyard was an especially nice bonus, with sweet-smelling jasmine climbing the walls and lots of shady places to sit and enjoy breakfast or an afternoon apéritif. Our room was a little bumped and bruised, as many hotel rooms are, but it was clean and comfortable. The bathroom is tiny, so it may not be comfortable for larger people, but was fine for my daughter and I. The staff were all friendly and willing to help, and gave us some great suggestions. The breakfast was lovely - no hot dishes - but great coffee, homemade yogurt, fruit and a selection of breads, meats, and cheeses were perfect. We loved the location, as we felt tucked away from all of the tourist crowds, yet we were still within easy walking distance to Montmartre, Galeries Lafayette, a metro station, and plenty of great cafés and restaurants. We would definitely choose to stay at Hôtel Bienvenue again!!

We didn’t realize we had air conditioning in our room until the day we checked out - no one’s fault but our own - but we would have been more comfortable sleeping at night if we had known it was there!

Great location. Clean, lovely decor and impeccable staff

Nothing. It is great. No negative comments

Nice location, near the metro stations and lots of nice restaurants.

The room was very small (only room for the bed). Bathroom was run down and shower leaked. The room was on the street so was very noisy as lots of roadworks happening from about 7am. The air conditioner does not work.

Love this hotel, my new favourite in Paris, all the staff were lovely and the location excellent x

Location and good simple facilities. Breakfast was very good particularly the chocolate jam

The air conditioning at times was very noisy and impossible to adjust. Thankfully it was not hot and we could open the window because the street outside was quiet. Plug by bedside on right did not work

The staff were very friendly and helpful. The small boutique hotel is located close to Galeries Lafayette, Palais Garnier, Pigalle with a lot of restaurants / bars and two metro stations nearby. Dyptique products in the bathroom.

The door to our room did not close properly, the carpet was soiled, some furniture looked worn and was partially dirty. Also there was a bit of mold in the shower. However, towels and bed (linen) were neat.

Cozy, felt safe, typical French, small room with great lighting and felt inviting, easy to keep clean, complimentary espresso and herbal tea most days. An outlet in the bathroom for curling iron. Hair dryer provided. Daily room refresh. I only had one day where they left a full garbage bag on my suitcase and dirty cups. It looked like someone had to leave in a rush. Great location to walk to the Eiffel Tower, Montemarte. Felt centrally located on a quiet street with a small grocery store close by on the same side of the street with great prices. They were thoughtful and gifted us a milk chocolate Easter egg on Easter. People at the front desk were very kind, warm, friendly, welcoming. Room was warm without having to use the heater on days in the 40’s . Window (with black out curtains as well as sheer curtains) opened for fresh air, which was lovely.

I heard my next door neighbor quite loudly and the loud unlocking of doors, continuously on some days. I usually wasn’t in my room, so just a little annoying when I was there . No closet for hanging clothes, no clothes line nor heaters to help dry clothes. There was a hook with hangers on it, on the wall and a few shelves to put clothing. I had thought there was a cafe or a restaurant in the hotel, but there was not. I believe they had breakfast catered in sometimes. The dining area wasn’t welcoming to me. It felt small and dark. The day I left, I waited for the person at the desk to take care of someone’s luggage. She seemed restless, irritated (sighed) when I needed time to get Euros out to pay the tax. This was my only tense encounter.

The courtyard was pretty and the location was convenient enough.

The hotel did not have much of a vibe going even though there were quite a few guests; the courtyard was rather quiet and under utilised; the rooms were tiny and the air conditioning was not working, much to our despair. We were not even offered a complimentary coffee to make up for what was a pretty basic requirement in the heatwave. The breakfast was also rather average as were the tea time cakes. Rather expensive for what it was and we wouldn't stay again.

Convenient location and good facilities

All good

The location was fine and staff was nice.

Small rooms, smelled like stale water and perfume, hot.

Very clean. Friendly staff. Great location. The courtyard is lovely.

Price for breakfast was a bit high. A short walk took us to a Cafe that was a better value.

Loved the decor and style and room and neighborhood - all of it!

It was very hot and the A/C was possibly not working well, but we were able to borrow a fan and it made all the difference. Staff was incredibly helpful!

Hotel Bienvenue is a lovely hotel in the heart of Paris. Our room was large and had a great view onto the garden. The garden is a wonderful refuge in the middle of the busy city of Paris. Terrific staff, friendly and helpful.

The hotel is having problems with its air conditioning. Like everyone everywhere there are delays in getting replacement parts. Otherwise there was nothing to not like.

very stylish and comfortable beds

air con didn’t work and staff weren’t overly friendly

Hôtel Bienvenue is near Metro and bus stops. Anywhere in the city of Paris is easily reached from the hotel. It is a charming hotel with a lovely inner courtyard. The rooms are tastefully decorated. The staff are friendly and helpful.

The air conditioning didn‘t work properly. It turned off after 20 minutes and had to be restarted. Never really did the job.

It is beautifully decorated and centrally located.

The elevator is pretty small. We cannot take all pour luggage at once.

Excellent

I enjoyed the property very pretty,

our room just probably needed some upkeep maybe somewhere to put luggage like a bigger desk or something. repaint bc there was some stuff on the walls

it’s pretty and cozy! gorgeous old elevator and the room looked nice. the bed was so comfortable and the bath products were wonderful.

it’s a bit loud as the hallways are small and everything is close together so I could hear my neighbors speaking loudly in the AM. If sensitive to noise this might not work for you but for me it was ok.

Very aesthetically pleasing hotel - the lobby and common areas were super trendy and well-designed. The staff was available and friendly whenever we stopped by the front desk for information, wine, etc., and Patricia was especially helpful with our booking changes. They even added some decorations for our honeymoon, and provided some goodies when the original room we booked wasn't available due to a plumbing issue. A lovely stay overall.

The room and elevator were tiny, but wasn't unexpected in Paris.

Very good location and friendly stuff. Comfortable and cute rooms. Very nice patio 😎 We will come again.

Staff were amazing. The location is perfect for exploring Paris and it’s affordable.

It’s a small hotel so perfect for a weekend but not much room if you’re staying longer with lots of stuff. Also it’s a bit noisy from other rooms and the hallway

We didn’t have breakfast in the hotel. Everything was ok. The paintwork was a bit tired and silly thing like the shelf in the bathroom was too high and needed another one. You always need extra space in hotel bathrooms for washbabgs etc.. and needed an extra mirror in the bedroom. Liked the comfy bed.

See above

Good breakfast. Nice interior and friendly staff.

Small beds with very hard mattresses. Small rooms, elevator only fits one person.

The hotel is great, the room was very clean and comfortable. It has a great location !

Very friendly and accommodating staff and upscale decor throughout. Also really appreciated that our room was quiet!

The only downside to our stay was that the heat in our room didn’t seem to be working. It was especially cold during our visit and it was not ideal to come back after a long day to a cold room. We did tell someone at the front desk and they provided an extra blanket but it wasn’t quite enough.

Nice decor and and room was comfortable.

Not the best value as there wasn't many facilities, and staff were not very friendly.

we liked the decor and location

the lack of cupboard space for clothing made it a bit difficult for 2 people

The hotel was located close to a Metro station and lots of cafes and mini market. The room size, bed and bathroom was great. I appreciated having a robe! I enjoyed having a window overlooking a pretty church. I didn't use the mini bar but I liked all of the options being available.

I would have liked better coffee in the room or the option to take some easily in the lobby. I don't want food right when I wake up but I appreciate good coffee. In addition, I could hear the people next door so adding a bit more insulation between rooms with adjoining doors could be nice.

Great location, lobby area was beautiful. Rooms were tiny but comfortable and I loved our view onto the street below. Very glad we booked two rooms. Appreciated the soundproof windows when things were a little noisy outside.

Room was so very tiny as to challenge utility. Not having even a shelf to put a glass of water next to my bed was very inconvenient for a five night stay. Bottle of water had chunks in it which was a bit gross.

the interiors

the hygiene and cleanliness of bathroom

The room was very comfortable and the staff were so lovely. The hotel was really nicely designed and was in a brilliant location, really close to a metro for easy access into the city centre.

The lift was very small, also we didn’t have hot water for a third of our stay. That was sorted very quickly though!

We really love the location of the hotel. It was very convenient to get to the metro and eateries.

The rooms were quite close to each other, there was some noise. Nothing big.

Charming design Clean, spacious room for Paris standard Many dining options around the hotel Quiet street

Not as close to the attractions as expected

The communal areas were lovely, entrance hall and breakfast room had a nice atmosphere and the outdoor terrace was great, especially in the evenings.

Sadly the room was a little bit tired and didn't really reflect the photos. There was substantial damp in the bathroom above the shower and the shower itself leaked all over the floor. Also had an issue with unclean linen when we arrived. Lots of potential just needs some tlc.

Great location & excellent for a weekend trip. Our rooms were small but comfortable, who needs a big room when you are in Paris? There’s too much to explore outside! The hotel has a very peaceful garden courtyard terrace in which to unwind. Lovely planting and green space, one of the reasons we chose the hotel.

the shower drained slowly and the shower head kept falling

The hotel felt very Parisian and had a lot of character.

It was hot on the 5th floor and the aircon could have been better.

Beuatifully designed interior, gorgeous hidden leafy courtyard

the upgrade effected for the rooms and public spaces isnt necessarly carried through to the fit out of the bathroom

Good location, 3 mins from metro and W I think easy walking distance of a number of restaurants. Staff were helpful.

The carpets were grubby.

nice decor, lovely courtyard, very friendly staff, and a boutique vibe

the room felt less premium than in the photos but was comfortable