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Hôtel Bienvenue, Paris

23 Rue Buffault, 75009 Paris, France (show on map)

Hôtel Bienvenue is a charming hotel in the 9th arrondissement, between the bustling Grands Boulevards and Faubourg Montmartre. Housed within the century-old structure of the former Hôtel Villa Fenelon, the property was thoughtfully reimagined by interior designer Chloé Nègre. It stands as a testament to her vision of creating an intimate, family-like atmosphere where every guest feels truly at home.

The hotel is split into two distinct buildings separated by a lush, tranquil garden courtyard, which features a stunning floor fresco by artist Julien Colombier. The two buildings reflect different concepts: the “Town” side showcases elegant, Art Deco-inspired designs with soft pastels and graphic patterns, while the “Countryside” annex offers a more rustic-modern aesthetic with floral accents that evoke a peaceful escape from the city.

A delightful feature of the hotel is its commitment to culinary creativity. The breakfast room, adorned with vintage 1940s chandeliers, serves as a cozy gathering spot where guests can enjoy pastries crafted by local artisan Anaïs Olmer. The hotel even hosts regular workshops, allowing guests to engage with the city’s culinary culture in a personal way.

Its central location makes it a perfect starting point for sightseeing. Within walking distance, you will find the Musée de la Vie Romantique and the Musée Gustave Moreau, offering a deeper look into Parisian history. The iconic Galeries Lafayette and the hilltop beauty of Montmartre and the Sacré-Cœur are also just a short stroll or quick metro ride away.

Expert reviews

CN Traveler review:

“Off a small side street in South Pigalle, this boutique hotel is a bit of a Paris unicorn: upscale design, heavy on charm in an ideal location, yet with visitor-friendly rates. In a city like Paris, finding a hotel this lovely, conveniently located, and at these rates is rare. Don’t miss it.”

Guest rating

4.2 out of 5.0

Ranked 30th in Paris


This an aggregated guest review rating of Hôtel Bienvenue, Paris. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a guest review rating of at least 4.0 out of 5.0


What guests liked


Value for Money

85.33 %

Ranked 24th in Paris


We use a smart algorithm to determine the value for money each hotel offers. The score is based on a combination of aggregated guest review ratings and the average nightly rate. The higher the percentage, the better the overall value you receive for the price you pay.


Location

Recent guest reviews

5.0
Rochelle

20 June 2026

Would highly recommend

Boutique style. Good AC. Very accommodating staff with a kid friendly room with daybed for 5 yr old. Location was ideal, access to a small grocery store, pharmacy, and multiple metro lines 3 to 10 min walks away.

Nothing. Be prepared to take the stairs even though there’s a very small elevator but you can’t fit much in there. It’s not a fully accessible hotel other than rooms located off the court yard on the main floor.

5.0
Helen

20 December 2025

Comfortable and ideal location for a quick trip to Paris

Nice view, comfy beds, good toiletries

Nothing!

3.0
Zahra

26 October 2025

I wouldn't recommend for long stays

The room was clean, the location was good and the staff were friendly enough.

The room was sooo tiny for the amount I paid! Bedsheets were not changed and the toilet wasn't cleaned as well. They charged me for water without informing me beforehand that it was chargeable. I didn't get new toiletries and the room wasn't that clean so I stopped asking for it to be cleaned.

5.0
Lesley

3 June 2025

Ideal place for train travellers. Close to Montmartre and not too far to walk to Notre Dame.

The room was small but adequate for just 1 night. We had stayed in this hotel for our 40th Wedding Anniversary so were very pleased to find it again.
It was within walking distance to Gare du Nord ideal for Eurostar but for our second stay we used a bus to the station.
breakfast was not included but plenty of good cafe/restaurants close by.
Lovely enclosed garden for late night relaxation.

The lift to the 4th floor was very small, only just room for 2 people without luggage so we took it in turns.

5.0
Birthe

13 April 2025

Perfect hotel for a weekend getaway.

Clean, friendly and personal. Excellent location and nice breakfast.

5.0
Jill

26 December 2024

Perfect. Comfortable. Idyllic.

Beautiful and quaint! We had a wonderful stay!

Walls are definitely thin but this is hard to help in a historic building. I much prefer the character of the building to soundproofing but if you are a light sleeper you may feel different.

5.0
Ilayda

7 November 2024

amazing stay felt home very welcoming staff beautiful rooms perfect location

i loved the staff very friendly love u guys

2.5
Lucy

7 July 2024

Very disappointed, items stolen from safe and not as fresh as photos show.

Was a sweet hotel in a good location.

It was tired not a nice as the photos. The carpet in each of our rooms was stained, bathroom very small, very limited hanging space for clothes, air conditioning was very loud.
Had 4 pieces of jewellery stolen from our safe, management was responsive but only suggested going to local police. No compensation given. Very upsetting.

5.0
Justine

30 June 2024

Chic, sweet little hotel, with plenty of Parisian character, and hospitality!

We loved the stylish, boutique-style decor of the lobby, restaurant, and room. The courtyard was an especially nice bonus, with sweet-smelling jasmine climbing the walls and lots of shady places to sit and enjoy breakfast or an afternoon apéritif.
Our room was a little bumped and bruised, as many hotel rooms are, but it was clean and comfortable. The bathroom is tiny, so it may not be comfortable for larger people, but was fine for my daughter and I.
The staff were all friendly and willing to help, and gave us some great suggestions.
The breakfast was lovely - no hot dishes - but great coffee, homemade yogurt, fruit and a selection of breads, meats, and cheeses were perfect.
We loved the location, as we felt tucked away from all of the tourist crowds, yet we were still within easy walking distance to Montmartre, Galeries Lafayette, a metro station, and plenty of great cafés and restaurants.
We would definitely choose to stay at Hôtel Bienvenue again!!

We didn’t realize we had air conditioning in our room until the day we checked out - no one’s fault but our own - but we would have been more comfortable sleeping at night if we had known it was there!

5.0
Adam

25 June 2024

Great location, value and staff

Great location. Clean, lovely decor and impeccable staff

Nothing. It is great. No negative comments

2.5
Lauren

20 June 2024

This hotel is very sweet and it served its purpose for us. However the room was so small, we couldn’t walk around with 2

Nice location, near the metro stations and lots of nice restaurants.

The room was very small (only room for the bed). Bathroom was run down and shower leaked. The room was on the street so was very noisy as lots of roadworks happening from about 7am. The air conditioner does not work.

5.0
Vanessa

20 June 2024

Adorable Paris hotel, perfect for me x

Love this hotel, my new favourite in Paris, all the staff were lovely and the location excellent x

5.0
Caroline

16 June 2024

Great hotel in a great location

Location and good simple facilities. Breakfast was very good particularly the chocolate jam

The air conditioning at times was very noisy and impossible to adjust. Thankfully it was not hot and we could open the window because the street outside was quiet. Plug by bedside on right did not work

3.5
Craig

24 April 2024

Would stay again if I had a choice

Didn’t have breakfast .

Roommate Tiny . No hanging space and needs re decorating. Shower door broken

4.5
Georgia

14 April 2024

A beautiful hotel in a great location

Great location and decor.

We booked a triple room however it is an incredibly tight space for three people and their bags. The 3rd person would not be comfortable for longer than 1 night. Considering this for the price I would say it’s quite expensive for the size of the room.

4.5
Pariss

8 April 2024

Loved it, would return

The hotel is stylish, comfortable and in a great location.

Very small but to be expected in Paris. The elevator is tiny, enough room for one suitcase with a person squished in beside it, a little inconvenient if you have a few people with luggage but also kind of fun/part of the experience.

3.0
Mikaila

7 April 2024

Cute little room, perfect for solo traveler, in safe area.

Cozy, felt safe, typical French, small room with great lighting and felt inviting, easy to keep clean, complimentary espresso and herbal tea most days. An outlet in the bathroom for curling iron. Hair dryer provided. Daily room refresh. I only had one day where they left a full garbage bag on my suitcase and dirty cups. It looked like someone had to leave in a rush. Great location to walk to the Eiffel Tower, Montemarte. Felt centrally located on a quiet street with a small grocery store close by on the same side of the street with great prices. They were thoughtful and gifted us a milk chocolate Easter egg on Easter. People at the front desk were very kind, warm, friendly, welcoming. Room was warm without having to use the heater on days in the 40’s . Window (with black out curtains as well as sheer curtains) opened for fresh air, which was lovely.

I heard my next door neighbor quite loudly and the loud unlocking of doors, continuously on some days. I usually wasn’t in my room, so just a little annoying when I was there . No closet for hanging clothes, no clothes line nor heaters to help dry clothes. There was a hook with hangers on it, on the wall and a few shelves to put clothing. I had thought there was a cafe or a restaurant in the hotel, but there was not. I believe they had breakfast catered in sometimes. The dining area wasn’t welcoming to me. It felt small and dark. The day I left, I waited for the person at the desk to take care of someone’s luggage. She seemed restless, irritated (sighed) when I needed time to get Euros out to pay the tax. This was my only tense encounter.

4.0
Carina

25 March 2024

It was a lovely weekend and the team were very helpful! Great location a pretty hotel and a very welcoming team!

The decor was lovely and the courtyard was a great feature

The shower head was loose and kept sloping but I’m sure that can be fixed. The breakfast was very disappointing for €18, I only had it one day during the stay, ideally the pastries would be locally sourced and not cooked from frozen.

4.5
Gemma

24 February 2024

Excellent hotel. Good location.

Comfy bed. Nice room. Good selection of snacks and lovely breakfast. Good coffee maker.

Only thing I would say would be staff not that smiling and friendly.

4.0
Rebecca

11 February 2024

Gorgeous hotel with lovely staff

The hotel was gorgeous with lovely decor. Really well situated and the staff were super friendly!

Rooms were a little small but still very good value for central Paris.

4.0
Lavinia

9 February 2024

My husband and I had a two night break to explore Paris.

Excellent location, comfortable room and helpful staff.

3.0
Leila

4 November 2023

Pretty disappointing on the whole, as a hotel it has potential but it's very quiet and rather basic.

The courtyard was pretty and the location was convenient enough.

The hotel did not have much of a vibe going even though there were quite a few guests; the courtyard was rather quiet and under utilised; the rooms were tiny and the air conditioning was not working, much to our despair. We were not even offered a complimentary coffee to make up for what was a pretty basic requirement in the heatwave. The breakfast was also rather average as were the tea time cakes. Rather expensive for what it was and we wouldn't stay again.

3.0
Jacqueline

4 November 2023

Location was fantastic for what we needed but what they charge for a room that 2 people struggle to move about!

Location

Room size & not good value for money!

4.5
Angela

21 October 2023

Good location, Staff are very helpful and cosy chic clean hotel gorgeous decor good for solo travelers.

Gorgeous decor and garden oasis also great location. Staff are helpful. Good for solo travellers.

I believe aircon if getting fixed had No aircon just a fan.

4.0
Michelle

12 October 2023

Nice stay, cute spot, central & quiet

Room was comfortable but small

We arranged early check in and had an email confirming we could check in from 7am as our flight from Australia arrived at 6am, however upon arriving we were told this was an error and we couldn’t check into our room until 10am (check in is normally from 11)

3.0
Clare

7 October 2023

Really well done and cared for but for the price the bathroom was too small and no hot water plus nowhere to open the su

Friendly, clean, location, decor, comfortable bed and nice sheets.

The bathroom was so so small, could not even dry yourself after the shower. The hot water did not reach the 3rd floor! No luggage rack in the small bedroom.

3.0
Charles

25 September 2023

Nice staff, but not a lot else.

The staff were very nice, very chatty in both French and English. Lovely music playing in the hotel lobby.

The rooms were very, very small. Also impossible not to hear other guests, particularly late at night I heard someone walk up the stairs at 4am, then someone leave at 5am. Every time anyone opens a door or unlocks it you hear it very clearly. The bed was comfy, but the pillows were far from hypoallergenic.

3.0
Elvira

17 August 2023

Neither good or bad, it was okay.

Very Parisian hotel with a nice garden. Cosy, quiet and central neighborhood. We got a “personalized”-guide to Paris via a QR-code which was a nice touch, I wish I would have gotten it before arrival so not all the restaurants in the guide would have been fully booked.

The condition of the rooms needs a little freshening up, a little old and worn out. It’s also very “petit” in that sense that it’s made for petit people - the elevator, shower, basin, and the little to non clothes-hanging-opportunity.
Leaving Paris we were advised to not take the train so the hotel booked us a cab, they said it was going to be around 45€, tops 55€, but when we got into the cab it was 65€. Via various apps it was 35€. A bad ending to a vacation.

5.0
Eavan

14 August 2023

Charming and helpful staff who went above and beyond to help each guest.

Clean rooms. Charming decor. Tranquility of garden. Good breakfast. Proximity to good steers for dining. Rue des Martrys etc (try Lactem coffee around the corner!)

It was all good

5.0
David

1 August 2023

Fit our needs perfectly

Very convenient and comfortable

I have no complaints but some might not like the elevator

4.0
Thomas

27 July 2023

Beautiful hotel in need of a little TLC.

absolutely lovely design, great location, very cute space and room. Staff was friendly and pleasant. super chic and french feeling, looking out the window just clearly impressed on you that you were in paris.

while whoever designed the place did a fabulous job, the building has definitely seen better days. our room had an outlet falling out of the wall, chipped paint, the carpet needed a deep clean, etc. That said, the sheets/bedding was spotless, and its a 5 star aesthetic at a much lower price. for the money, I was thrilled.

4.0
Nancy

18 July 2023

Lovely hotel in great location. Exceptional attentive staff.

Excellent attentive staff. Lovely decor. Outside courtyard.

Room was small as was to be expected but very little storage for clothes etc

Hotel facilities

General

  • - Room service
  • - Non-smoking rooms
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area
  • - Shuttle service (additional charge)
  • - Airport shuttle (additional charge)

Food & Drink

  • - Bar
  • - Snack bar
  • - Wine/champagne (additional charge)
  • - Coffee house on site

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Luggage storage
  • - Concierge service
  • - Invoice provided

Outdoors

  • - Garden
  • - Terrace
  • - Outdoor furniture

Business facilities

  • - Fax/photocopying (additional charge)

Cleaning services

  • - Daily housekeeping

Entertainment & family services

  • - Board games/puzzles

Transport

  • - Airport drop off (additional charge)

Miscellaneous

  • - 24-hour security
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Thermometers for guests provided by property
  • - Face masks for guests available
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