Expert reviews
“Off a small side street in South Pigalle, this boutique hotel is a bit of a Paris unicorn: upscale design, heavy on charm in an ideal location, yet with visitor-friendly rates. In a city like Paris, finding a hotel this lovely, conveniently located, and at these rates is rare. Don’t miss it.”
Featured in CN Traveler’s 2018 Hot List
What guests liked
- Boutique style
- Friendly staff
- Excellent Wifi
- Great location
- Comfortable beds
All you need to know
Hôtel Bienvenue is located a 10-minute walk from the Galeries Lafayette department store and 15 minutes from the Opera Garnier. Wi-Fi and an LCD TV are provided in each en suite room.
A minibar and telephone are included in the guest rooms. Some of the rooms have views of the hotel’s garden. All of the rooms are serviced by a lift.
A buffet breakfast is served every morning, which can be taken in the breakfast room or in the courtyard garden.
With a 24-hour reception, Hôtel Bienvenue also provides daily international newspapers and a luggage storage room.
Cadet Metro Station is just 230 m from the hotel and Gare du Nord Train Station is a 10-minute walk away. The lively Montmartre district is a 20-minute walk from the hotel.
9th arr. is a great choice for travelers interested in shopping, art and city walks.
Lowest price guarantee
We partner with Booking.com and Agoda. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.
Location
Recent guest reviews
7 November 2024
amazing stay felt home very welcoming staff beautiful rooms perfect location
i loved the staff very friendly love u guys
12 August 2024
Pleasant
Location
Very expensive for the quality of the room. Tiny shower. Poor air conditioning.
7 July 2024
Bad
We were robbed from our ‘secure’ room safe. All our money was stolen sadly.
7 July 2024
Very disappointed, items stolen from safe and not as fresh as photos show.
Was a sweet hotel in a good location.
It was tired not a nice as the photos. The carpet in each of our rooms was stained, bathroom very small, very limited hanging space for clothes, air conditioning was very loud. Had 4 pieces of jewellery stolen from our safe, management was responsive but only suggested going to local police. No compensation given. Very upsetting.
30 June 2024
Chic, sweet little hotel, with plenty of Parisian character, and hospitality!
We loved the stylish, boutique-style decor of the lobby, restaurant, and room. The courtyard was an especially nice bonus, with sweet-smelling jasmine climbing the walls and lots of shady places to sit and enjoy breakfast or an afternoon apéritif. Our room was a little bumped and bruised, as many hotel rooms are, but it was clean and comfortable. The bathroom is tiny, so it may not be comfortable for larger people, but was fine for my daughter and I. The staff were all friendly and willing to help, and gave us some great suggestions. The breakfast was lovely - no hot dishes - but great coffee, homemade yogurt, fruit and a selection of breads, meats, and cheeses were perfect. We loved the location, as we felt tucked away from all of the tourist crowds, yet we were still within easy walking distance to Montmartre, Galeries Lafayette, a metro station, and plenty of great cafés and restaurants. We would definitely choose to stay at Hôtel Bienvenue again!!
We didn’t realize we had air conditioning in our room until the day we checked out - no one’s fault but our own - but we would have been more comfortable sleeping at night if we had known it was there!
25 June 2024
Great location, value and staff
Great location. Clean, lovely decor and impeccable staff
Nothing. It is great. No negative comments
20 June 2024
This hotel is very sweet and it served its purpose for us. However the room was so small, we couldn’t walk around with 2
Nice location, near the metro stations and lots of nice restaurants.
The room was very small (only room for the bed). Bathroom was run down and shower leaked. The room was on the street so was very noisy as lots of roadworks happening from about 7am. The air conditioner does not work.
18 June 2023
Cute boutique hotel
Hôtel Bienvenue is near Metro and bus stops. Anywhere in the city of Paris is easily reached from the hotel. It is a charming hotel with a lovely inner courtyard. The rooms are tastefully decorated. The staff are friendly and helpful.
The air conditioning didn‘t work properly. It turned off after 20 minutes and had to be restarted. Never really did the job.
9 June 2023
A pretty Paris Hotel
It is beautifully decorated and centrally located.
The elevator is pretty small. We cannot take all pour luggage at once.
4 June 2023
Staff were kind, considerate and very professional.
Excellent
31 May 2023
enjoyable
I enjoyed the property very pretty,
our room just probably needed some upkeep maybe somewhere to put luggage like a bigger desk or something. repaint bc there was some stuff on the walls
20 May 2023
cozy, pretty place with a good location for walking about or taking the metro to get anywhere you please!
it’s pretty and cozy! gorgeous old elevator and the room looked nice. the bed was so comfortable and the bath products were wonderful.
it’s a bit loud as the hallways are small and everything is close together so I could hear my neighbors speaking loudly in the AM. If sensitive to noise this might not work for you but for me it was ok.
17 May 2023
Cozy boutique hotel with lovely staff
Very aesthetically pleasing hotel - the lobby and common areas were super trendy and well-designed. The staff was available and friendly whenever we stopped by the front desk for information, wine, etc., and Patricia was especially helpful with our booking changes. They even added some decorations for our honeymoon, and provided some goodies when the original room we booked wasn't available due to a plumbing issue. A lovely stay overall.
The room and elevator were tiny, but wasn't unexpected in Paris.
14 May 2023
Perfect weekend stay in Paris
Very good location and friendly stuff. Comfortable and cute rooms. Very nice patio 😎 We will come again.
12 March 2023
Perfect base for a weekend of exploring Paris
Staff were amazing. The location is perfect for exploring Paris and it’s affordable.
It’s a small hotel so perfect for a weekend but not much room if you’re staying longer with lots of stuff. Also it’s a bit noisy from other rooms and the hallway
10 March 2023
Great location but just in need of freshening up
We didn’t have breakfast in the hotel. Everything was ok. The paintwork was a bit tired and silly thing like the shelf in the bathroom was too high and needed another one. You always need extra space in hotel bathrooms for washbabgs etc.. and needed an extra mirror in the bedroom. Liked the comfy bed.
See above
16 February 2023
Pleasant
Good breakfast. Nice interior and friendly staff.
Small beds with very hard mattresses. Small rooms, elevator only fits one person.
28 January 2023
Fabulous
The hotel is great, the room was very clean and comfortable. It has a great location !
24 January 2023
Boutique hotel conveniently located to Gare du Nord!
Very friendly and accommodating staff and upscale decor throughout. Also really appreciated that our room was quiet!
The only downside to our stay was that the heat in our room didn’t seem to be working. It was especially cold during our visit and it was not ideal to come back after a long day to a cold room. We did tell someone at the front desk and they provided an extra blanket but it wasn’t quite enough.
15 January 2023
Pleasant
Nice decor and and room was comfortable.
Not the best value as there wasn't many facilities, and staff were not very friendly.
21 November 2022
Very good
we liked the decor and location
the lack of cupboard space for clothing made it a bit difficult for 2 people
4 November 2022
A lovely stay at a comfy hotel in the heart of Paris.
The hotel was located close to a Metro station and lots of cafes and mini market. The room size, bed and bathroom was great. I appreciated having a robe! I enjoyed having a window overlooking a pretty church. I didn't use the mini bar but I liked all of the options being available.
I would have liked better coffee in the room or the option to take some easily in the lobby. I don't want food right when I wake up but I appreciate good coffee. In addition, I could hear the people next door so adding a bit more insulation between rooms with adjoining doors could be nice.
29 October 2022
Pleasant
Great location, lobby area was beautiful. Rooms were tiny but comfortable and I loved our view onto the street below. Very glad we booked two rooms. Appreciated the soundproof windows when things were a little noisy outside.
Room was so very tiny as to challenge utility. Not having even a shelf to put a glass of water next to my bed was very inconvenient for a five night stay. Bottle of water had chunks in it which was a bit gross.
4 October 2022
friendly little hotel in a lovely neighbourhood
the interiors
the hygiene and cleanliness of bathroom
24 September 2022
Pleasant
The room was very comfortable and the staff were so lovely. The hotel was really nicely designed and was in a brilliant location, really close to a metro for easy access into the city centre.
The lift was very small, also we didn’t have hot water for a third of our stay. That was sorted very quickly though!
22 September 2022
Lovely and cosy stay in Paris - would recommend!
We really love the location of the hotel. It was very convenient to get to the metro and eateries.
The rooms were quite close to each other, there was some noise. Nothing big.
10 September 2022
Nice stay
Charming design Clean, spacious room for Paris standard Many dining options around the hotel Quiet street
Not as close to the attractions as expected
2 September 2022
Lots of potential, just needs some tlc
The communal areas were lovely, entrance hall and breakfast room had a nice atmosphere and the outdoor terrace was great, especially in the evenings.
Sadly the room was a little bit tired and didn't really reflect the photos. There was substantial damp in the bathroom above the shower and the shower itself leaked all over the floor. Also had an issue with unclean linen when we arrived. Lots of potential just needs some tlc.
1 August 2022
A comfortable, pretty hotel, ideal location if you enjoy exploring the more creative Paris.
Great location & excellent for a weekend trip. Our rooms were small but comfortable, who needs a big room when you are in Paris? There’s too much to explore outside! The hotel has a very peaceful garden courtyard terrace in which to unwind. Lovely planting and green space, one of the reasons we chose the hotel.
27 July 2022
Beautiful garden, cute rooms
the shower drained slowly and the shower head kept falling
24 July 2022
Very good
The hotel felt very Parisian and had a lot of character.
It was hot on the 5th floor and the aircon could have been better.
18 July 2022
chic short Paris stay
Beuatifully designed interior, gorgeous hidden leafy courtyard
the upgrade effected for the rooms and public spaces isnt necessarly carried through to the fit out of the bathroom
9 July 2022
Very good
Good location, 3 mins from metro and W I think easy walking distance of a number of restaurants. Staff were helpful.
The carpets were grubby.
5 July 2022
comfortable and quirky
nice decor, lovely courtyard, very friendly staff, and a boutique vibe
the room felt less premium than in the photos but was comfortable
30 June 2022
A lovely little hotel in a good location.
Very quiet street at night. Lovely garden area. Nice décor.
Poor sound insulation between rooms.
28 June 2022
very cute and relatively affordable hotel
Great location and lovely communal spaces
room was quite small
25 June 2022
Very good
kind staff and accommodati Bathroom deluxe Patio very pleasant with ambience of trees and vines Good location
Not much storage in the room Having a staff member more fluent in English would have helped as I struggle with french
19 June 2022
Great stay would book it again when in Paris.
location was great, staff very friendly! garden was also great at night. Definitely stay again when in Paris.
I would make sure the carpets where deep cleaned soon. there where quite some stains in the room and the hallway. I personally don’t like it when towels are changed every day I would implement a system where the guest can ‘comunicate’ with room service if they want there towels changed. For example: towel on the floor= change the towel please. This is better for the environment ;)
18 June 2022
Very good
The bedroom was very clean and the bed was extremely big and comfortable. The staff was very nice and helpful.
As someone who can only sleep in complete darkness, I had a little trouble in the mornings, as the shutters didn't close all the way up and it was bright in the bedroom.
11 June 2022
Fabulous
Such a cute and stylish hotel! I loved my stay. The room was very comfortable and the staff were all very friendly. It’s a great location and great value for money.
1 June 2022
Very good
Location is good, very quiet street and view to the yard was not a problem as it was full of trees. Also we have just neighbor on the floor. We were able to leave all our belonging prior and after the check-in. The staff was friendly
Room is really small (but this is usual for Paris) and not enough sockets or they located uncomfortably.
16 May 2022
It was the ideal location. The room was cute and comfortable. I’d stay here again!
The location was perfect. Walkable to restaurants and the metro.
16 May 2022
would totally recommend it!
centrally located, friendly and english speaking staff, design Hotel
it is a typical Parisian building with walls like paper
4 May 2022
Very good
Great location
very small room with lack of plugs and small space of shower with one broken sliding glass door
3 May 2022
We had a very enjoyable stay and would return.
Comfy bed, quiet room, nice staff, good location.
Shower head was broken and aircon seemed to not work properly/effectively.
20 April 2022
Very good
Everything as we expected. Nice and clean place and very friendly staff. Room size as small as expected, who needs more space just to sleep.
Door lock in my room wasnt easy to lock. I reported this a couple of times but worse was, that on the last day I came back in the evening to an unlocked room (after housekeeping I assume). This should never happen :-)
17 April 2022
made to feel very welcome
lovely rooms, excellent staff really helpful, pretty courtyard to have drinks
13 April 2022
Pleasant
Hotel was nice and modern, rooms were clean and amenities were a nice touch. The rooms are quite small though, but that is fine if you don't plan to spend much time in them
12 April 2022
a Pleasant staywith helpful staff
good breakfast Really pleasant staff. good location for metro and walking. room clean.
Just a little more shelving and storage space in the room so you can spread out a bit.
Hotel facilities
General
- - Room service
- - Non-smoking rooms
- - Family rooms
- - Lift
- - Safety deposit box
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Designated smoking area
- - Shuttle service (additional charge)
- - Airport shuttle (additional charge)
Food & Drink
- - Bar
- - Snack bar
- - Wine/champagne (additional charge)
- - Coffee house on site
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Luggage storage
- - Concierge service
- - Invoice provided
Outdoors
- - Garden
- - Terrace
- - Outdoor furniture
Business facilities
- - Fax/photocopying (additional charge)
Cleaning services
- - Daily housekeeping
Entertainment and family services
- - Board games/puzzles
Transport
- - Airport drop off (additional charge)
Miscellaneous
- - 24-hour security
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - Fire extinguishers
- - Breakfast takeaway containers
- - Delivered food is securely covered
- - Thermometers for guests provided by property
- - Face masks for guests available
26 December 2024
Perfect. Comfortable. Idyllic.
Beautiful and quaint! We had a wonderful stay!
Walls are definitely thin but this is hard to help in a historic building. I much prefer the character of the building to soundproofing but if you are a light sleeper you may feel different.