ALT Hotel, Ottawa

Very clean hotel, friendly staff and a very cute, fun atmosphere. (Each floor has their own colour theme). Location is close to the subway station and bus stops. 15 minutes walk from the parliament building which is great.

I’ve seen some reviews about the room size. To be honest it was good enough for me (I was by myself so I think I liked it, it wasn’t that small). But it might be different for two people. Also there wasn’t a garbage bag for the garbage in the washroom, I felt bad throwing garbage in it without a bag but I didn’t have one either so that was a bit odd. Other than that I think everything was very nice! Didn’t get a chance to check out the lil bar downstairs, but it looks very nice. I’m sure I’ll be back soon!

Responsive staff and comfortable rooms.

Easy to get to, friendly staff, helpful. Quiet

Lighting controls are a bit weird and hard to get light where you want ti.

It was very quiet, great for sleep. The bed was comfortable, the room was clean, and the staff were amazing. I would highly recommend

The staff was very nice. Room was clean, very organized. Perfect location to hang out. Also the front desk was super helpful and nice to all the guests.

The only thing was the parking, I had to pay the parking which across the hotel and it was public parking. Also the room price wasn't the exactly the same as I booked throng the website, there was an extra $50 charged on me when I checked in.

Great location, super friendly staff.

The accommodation was clean and in a good location, close to the public parking lot and tourist attractions. The staff was very friendly.

The air circulation in the room seemed poor.

Excellent location. Modern hotel with a friendly atmosphere. Great for a few days of city exploring

Has a great vibe and is in a great location - staff was super helpful with providing a sound machine and fan for my sleep habit, and when we were made aware that a hurricane was going to be hitting our home, helped us modify our booking. This is the 2nd time we stayed here, and we will be back.

Clean and modern, beautiful lobby

Location, clean

The room we stayed is facing back alley. There are noise whole night long

Everything!! Adored this hotel in Ottawa. From the musical ambience at the entrance to the comfort of our room. In summary: - Excellent location in the heart of downtown. - Public transport access (metro & bus) around the corner from the hotel. - The hotel offers a restaurant (food for purchase), a bar and a café on site. Street restaurants, cafés, grocery shops, and pharmacy at walking distance from the hotel. - Smiley and helpful staff. - Room (Queen room): Mattress, bed linen, and pillows were incredibly comfortable and delicious. Nespresso machine with complementary pods replenished daily. Tea, sugar, and coffee mate pods too. Bella Pella high quality products (hand liquid soap, shower gel, shampoo, conditioner and hydrating body milk!) are a smart and great touch to the room. Hair dryer, flat screen smart TV, alarm clock. - Ensuite bathroom: clean and comfortable shower, WC, and sink. Efficient water system providing hot water in 2 seconds - another super plus! Alt Hotel Ottawa has a small and well equipped gym, ice machines (levels 7 & 12), complementary computers with Internet access, and beautiful lounge area in the lobby.

N/A

The hotel was very accomodating to requests (ie. late checkout). The room was nice and I really enjoyed having the Nespresso machine in the room.

We had asked for late checkout but our keys were disabled regardless. The keys were reactivated with no issue which was nice. However, I had to make two trips to bring out our belongings and the keys were disabled a second time even though it was still before the late checkout time. I had to wait in line of people checking out to have the keys reactivated a second time. I found that to be very inconvenient.

Great vibe, comfortable and clean, good service.

Would’ve liked a small table next to the occasional chair - had to use the ironing board :)

Facilities and staff. The lobby and cafe/bar are excellent.

Nothing

The location is central, walking distance from all the attractions. The rooms are very chic and very clean. Despite the problem with booking.com reservation, the hotel fix our problem and accomodate us. The staff is incredibly friendly and makes you feel that you go to a friend, not to a hotel. Thank you very much! you are the best!

everything is super awesome! i love this hotel

Was a central location that made it easy to experience Ottawa. Clean room with a big bathroom. Good storage space for clothes. Comfortable and large bed. TV worked well and tea/coffee in the room for the morning.

excellent location, walking distance to waterfront and most attractions; spacious room, all clean and nicely presented. chromecast on TV is a nice touch; staff was v. friendly too and helped sort an issue around duplicate bookings

the bathroom itself is nice and clean, but the door doesn't fully close which means you can hear everything...

Nice workers, smile and polite, perfect location beautiful room and confortable bed. Most important it was clean!

The location was great. The rooms were clean and modern.

The hotel has no parking.

Good location. Walking distance to Parliament Hill. Friendly staffs & helpful.

No kettle inside the room

They had an amazing service especially a lady in the front desk ( from Morocco ) did an exceptional job helping to get back something I forgot from the room

Very cute, comfortable beds, amazing bedding, quiet (very important when you bring a pet).

The view from our room was terrible, the blinds did not work.

Location, was very clean, comfortable

Day staff more courteous

Love the lounge, the room is cosy, and the location is great to walk to Parliament Hill, museums, etc.

Clean. Sophisticated/modern look which I liked. I liked that you couldn't operate the elevator without your room card, so that provided extra security. Staff were super helpful.

No microwave or fridge in the rooms. I asked for fridge which I graciously got; however they didn't have a microwave to offer so i had to eat my leftovers lukewarm. I think microwave and fridge should be part of basic amenities offered in every hotel room.

Staff were very friendly and professional. Location was great for accessing Parliament Hill and the Byward Market area was a short walk away. Facility is relatively new and beds were comfortable.

Parking near the hotel was difficult. There is no parking available for guests, and the nearest lot was around $25 per day.

Lighting setting is not convenient - one switch to turn all lighting on or off. TV not easy to start with - take times to do chromecast stuff. Not easy for me who is not a tech savvy.

Location was amazing!!

Had a view of back alley.

Clean Well located Love the reception area. It has a pool table, a bar, tables and chairs to play games, visit with friends. Coffee is delicious.

Na

The room design, the atmosphere of the lobby, the quietness, TV casting, well designed bathroom

It was all good, maybe a steam, sauna or jacuzzi would be better after a long day of walking the city.

better breakfast

Very good location, nice coffee shop in the lobby, nice sitting area in the lobby. Staff very friendly.

Lack of parking, in-room coffee was not good at all, lot of wasted space in the room, would have appreciated a bar size fridge in the room and a few more towels of different sizes.

Excellent location; very clean and well appointed hotel.

More selection at the cafe for snacks and breakfast.

Friendly helpful genuine staff. Modern well considered efficient design and comfortable,

Tea as well as coffee would be good in the rooms.

A totally enjoyable and centrally-located downtown hotel. Modern "industrial" vibe, stylish furnishings, pool table, lounge and work spaces and a caffe/bar. Spacious room with queen-size bed, comfy mattress/duvet/pillows, sitting area, ample lighting, closet with hangers, desk, large TV, coffee-maker, small fridge, large bathroom with nice towels and toiletries. Super-friendly and helpful reception and staff members.

Not a huge issue, but if you are a light sleeper and your room (on a higher floor) faces a rooftop with HVAC system, please note that there is a continuous hum. While not terribly loud, the sound is always in the background. I don't know if lower floors are also affected by this sound.

It's a nice modern hotel with a perfect location to walk the city. Friendly staff. We had a great time. The room was big, very clean and comfy.

Just a few opportunities for dinner dishes at the bar. And during the weekend there were very little alternatives to eat around the hotel.

The room was very comfortable

The chair in the room looked very stylish but it was very uncomfortable to sit in

Excellent hotel, very friendly staff, clean modern room, awesome location

It would be great to have a small fridge in the room

Price

Lots of space to move around in the room, the bed sheets were very soft and comfy… love white bedding! Bathroom is spacious and has shelf to put our personal stuff out… don’t have to keep everything in our luggage.

The air system was very noisy and prevented us from having a good night sleep. The bathroom door was extremely noisy… needs to be repaired.

Beautiful design of this newly renovated hotel was a great experience.

There is no view from the hotel room

The staff was very helpful and welcoming. The lady in the reception and the 2 people who worked at the Bar when I watched the soccer EM game Germany against Denmark were just awesome and had a nice chat with them. Kind regards for everything, Peter

Good sized room and bathroom with shower. Close to Parliament metro station and Parliament buildings.

Despite booking made using debit card, when we arrived, we were told that debit cards aren't accepted, so had to use my credit card. That increased the price by £20 due to additional charges by my credit card company. No kettle for us tea drinkers. Frosted glass between shower and bedroom so lacks privacy.

Very clean! Nice bathroom

They didn’t have a mini fridge — would have been a plus if they did

All of the staff were terrific! So friendly and accommodating.

It was all perfect

Good location, clean

Could use water in the room

The bed and pillows were amazing! Loved the nespresso machine. Spacious room. Big bathroom. Hotel is so quiet, slept amazing!

Not all rooms come with a fridge, have to request it and hope you get one on arrival.

Nice rooms Parking station across road was fine

No complimentary breakfast

Great location

Cost of parking