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The Whitby Hotel, New York

18 West 56th Street, New York, NY 10019, United States of America (show on map)

Expert reviews

CN Traveler review:

“It’s like an English summer garden come to life in hotel form. A welcome addition to staid Midtown, it’s that rare find that is both family-friendly and sophisticated. A gorgeous hotel two blocks from Central Park.”

Featured in CN Traveler’s 2020 Gold List.

Forbes review:

“In the buttoned-down, fast-paced world of Midtown Manhattan, The Whitby Hotel provides a refreshing oasis.Its airy, bright ambiance is filled with delightful textures, from the extensive array of original artwork to the padded fabric wallpaper that lines many of the guest rooms.”

Guest rating

This an aggregated customer review rating of The Whitby Hotel, New York. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.8 out of 5.0

Ranked 3rd in New York

363£323$449¥47594C$350A$350HK$3515S$592SFr422¥2851kr3704kr2711kr3497

What guests liked

All you need to know

The Whitby Hotel is located in the upper Midtown Manhattan, surrounded by renowned restaurants, museums, and galleries in New York. Also, the beautiful Central Park and Bryant Park are quite near to this hotel.

This hotel and its rooms are designed exclusively keeping into consideration the essence of contemporary art. Having a total of 86 bedrooms and suites, each of the rooms is styled distinctly with large, steel-framed windows. Moreover, the design of the interior has been done by Kit Kemp.

Most of the rooms have a terrace along with them providing a closer look at the Love Sculpture and Manhattan Skyline. The room provides its guests with proper air conditioning and offers them VIP room facilities along with efficient room service. Also, there is a Flatscreen TV installed in every room. A minibar is also available in each room.

Other amenities offered to the guests by the hotel include a complimentary high-speed Wi-Fi, a fitness center along with a well-maintained gym, a drawing-room, an Orangery, a private cinema, and a Whitby Bar and Restaurant.

Places such as St. Patrick’s Cathedral and Rockefeller Centre are found very near to the hotel. Also, some stores such as Bergdorf Goodman are on its doorstep, adding more value to this hotel.

Location

Recent guest reviews

5.0
Melissa

23 January 2025

Exceptional

5.0
Sibongile

13 January 2025

Exceptional

3.0
Johanna

26 December 2024

Not worth the price.

Pretty and clean room

The water went out for 12 hours and we were not told or given any compensation. We were served balsamic vinegar instead of iced coffee, the restaurants didn’t have any expresso drinks with steam or iced matcha latte, the hot water went to our room for tea was Luke warm. The restaurant wait staff wasn’t good

5.0
Barbara

7 December 2024

Exceptional

4.5
Ricardo

1 November 2024

Fabulous

4.5
Sujin

15 July 2024

Fabulous

4.5
Michael

9 July 2024

Fabulous

5.0
Deborah

5 May 2024

Exceptional

5.0
Suzanne

29 April 2024

Exceptional

4.5
Maxine

11 April 2024

Fabulous

4.5
Haakan

6 April 2024

Fabulous

5.0
Michael

4 March 2024

Exceptional

5.0
Hertford

15 February 2024

Exceptional

5.0
Ted

2 January 2024

Exceptional

4.5
Kathryn

2 December 2023

Fabulous

5.0
Mary

28 November 2023

Exceptional

5.0
Bakhita

10 October 2023

Exceptional

5.0
Gabriella

6 September 2023

Exceptional

5.0
Yelena

27 August 2023

Exceptional

5.0
Amir

25 August 2023

Exceptional

5.0
Hertford

23 August 2023

Another perfect stay, great team who did everything they could to help us and a beautiful property.

5.0
Bakhita

18 August 2023

Exceptional

3.0
Giorgio

14 August 2023

Pleasant

the manager Mrs Khatrin

we reserved a room for three we found a roomm for two the IT system was down and nobody read email, message, ect.

5.0
Hertford

6 August 2023

Fantastic design and great staff. Everything down to the smallest detail is designed to give the guest a comfortable and

5.0
Patricia

2 August 2023

Exceptional

5.0
Nawaf

23 June 2023

Exceptional

5.0
Sam

29 May 2023

Exceptional

4.5
Helpfultravelling

20 February 2023

Warm, comfortable, effortlessly chic hotel which manages to be sophisticated and homey all at once

A wonderful warm welcome from staff, lovely comfortable rooms and communal spaces. Lovely design by Kit Kemp. A great location - will definitely stay again

I love a swimming pool but the gym is a decent size so that was fine

4.0
Francesca

14 December 2022

Amazing location and hotel but......

Decoration

No tea/coffee facilities in room. Brakfast not included.

2.5
Dan

11 December 2022

Not good value or service for $1,200 per night

Expensive. $29 for toast and a side of bacon

Restaurant was very expensive. Jazz night cost us $350 a couple

5.0
Michelle

29 November 2022

beautiful interiors & a warm atmosphere with very welcoming staff

friendly, helpful staff

nothing

5.0
Eric

21 November 2022

best in NYC that I have seen in 12 + trips

exceptional

liked all things

5.0
Martin

9 November 2022

perfect for a romantic stay

clean, attentive employees

nothing

4.5
Karen

20 October 2022

Fabulous

Easy walk to Central Park and near 5th avenue

5.0
Keith

8 October 2022

Exceptional

It was a funky fun hotel in mid town Manhattan. Room was comfortable and welcoming. Staff were friendly and talkative about the hotel. Decorations were unexpected but great. Really enjoyed the experience.

No Tea or Coffee facility in the room.

4.5
Tracy

21 September 2022

Excellent experience. Highly recommended for travellers with high requirements on cleanliness and aesthetic design.

Great location with restaurants and shopping nearby. Beautiful design with good selections of art works and decoration.

Overall very good. Staffs are friendly in general except one hostess in the bar/restaurant who seems not in service mood.

5.0
Judith

23 August 2022

fun

staff and decor

5.0
Rona

24 July 2022

lovely characterful hotel in a great location with fab service standards

location character service standard decor

room pretty small

5.0
Sam

16 July 2022

Exceptional

I love the decor and feel of this hotel. The rooms are beautifully equipped and spacious. It is now my go-to place to stay in NYC.

5.0
Natasha

6 July 2022

great stay, comfortable bed, beautiful hotel

beautiful hotel. the interior is amazing

location

5.0
David

2 July 2022

Exceptional

Its not cheap but you really get what you pay for. Its almost perfect in every way. Couldnt fault it.

5.0
Kerry

19 June 2022

Been before and loved it...will go again!

Decor

nothing

5.0
David

7 June 2022

Fantastic.

Room - Beautifully finished. Lovely bathroom with a fantastic power shower. Tap handles that dont require a Phd in Astrophysics to work out either ! Hotel - Beautiful throughout. Staff - Really attentive. Car parked within 2 minutes of our arrival. Location - Couldnt be better.

Nothing

3.0
Sinanatr

2 June 2022

Good hotel, disaster accounting department

It was my 3rd stay at this hotel. The hotel is nice but it has a bad accounting which ruined our holiday. They withdrawed several times from my credit card, now, some of the charges is repaid, but they still didn’t pay some amounts to me. (I am still waiting) They "accidentally" overcharged the extras, then they realized their mistake, they took a guarantee amount in the chek-in, after chek-out instead repay this guarantee amount to me they charged 3 times more. I send several mails them but they did not return to correspondence on this subject, I still do not know where I paid and how much. My credit card was canceled because of the mistakes they made. I will not be able to recommend the hotel that does not apologize for so many mistakes.

5.0
Tim

30 April 2022

Exceptional

it was fun, colorful, uniquely bohemian, and elegant. The staff was friendly and helpful, not pretentious and conceited like other hotels.

nothing

5.0
Val

24 April 2022

If you like something more boutiquey and personal with beautiful decor and surroundings with luxury facilities then this

My daughter and I are great admirers of Kit Kemps incredible designs so it was lovely to enjoy this luxurious hotel and admire her work. The restaurant was very buzzy and popular with a sophisticated crowd and the food was lovely.

My only criticism is the price as we stayed in 2 other luxury 5 star hotels which for us were in a better location.

5.0
Carol

14 March 2022

This is a magnificent hotel with superb service.

The decor of the hotel is spectacular. Our room was beautiful and comfortable with the best shower ever. We had lunch and breakfast in the dining room and it was served beautifully and was delicious.

Absolutely nothing!! I really can't find anything to complain about.

4.5
Siobhan

14 March 2022

A wonderful & divine experience at The Whitby Hotel.

My family and I stayed at The Whitby as part of a birthday celebration in NYC. Although it was only an overnight stay, we thoroughly enjoyed every aspect of the hotel. The hotel itself is just beautiful, its like walking through an art gallery, every wall is covered with art & gorgeous wall paper, the Whitby is a feast for the eyes. Also, loved the shower, the duvet/the comfort of the bed, the quietness of the rooms and the English Breakfast. All the staff were kind and quick to help. We will definitely stay at The Whitby again!

No baked beans with the English Breakfast....LOL

3.0
Burcin

19 February 2022

a bir expensive compared with the levek of quality and service

clean, modern, well furnished

view from the room, charge for extra bed, price vs comfort/luxury

5.0
Peter

14 February 2022

slice of European luxury in midtown NY

Beautiful, thoughtful design, cozy European feel in public areas and rooms.

n/a

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Wine/champagne (additional charge)

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Car hire
  • - Heating
  • - Allergy-free room
  • - Non-smoking throughout
  • - Air conditioning
  • - Shared lounge/TV area
  • - Pet basket
  • - Pet bowls

Reception services

  • - 24-hour front desk
  • - Luggage storage
  • - Concierge service
  • - Invoice provided

Activities

  • - Fitness centre
  • - Massage (additional charge)
  • - Fitness

Outdoors

  • - Terrace

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping

Business facilities

  • - Fax/photocopying (additional charge)

Entertainment and family services

  • - Board games/puzzles

Accessibility

  • - Wheelchair accessible
  • - Toilet with grab rails
  • - Lower bathroom sink

Miscellaneous

  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Face masks for guests available
Check availability 363£323$449¥47594C$350A$350HK$3515S$592SFr422¥2851kr3704kr2711kr3497