Hotel Pod 39, New York

The location and the staff was helpful

The noise, you can hear people or If there’s something noise outside you can hear so when you want to sleep it’s not the best

great location, professional and courteous staff, great value, super clean

Room was clean (and cleaned daily). Rooftop bar was huge bonus as the view was amazing. Location was excellent - close to a subway and a lot of shops/bars/restaurants/places of interest. The shower, along with the bed were the room highlights. Staff were super friendly and helpful.

The lamp by the bed didn't work, so you have to turn off the light by the main switch and find your way back to the bed in the dark. Worst part was that the bathroom fan was constantly on, and quite loud. Rooms were pretty small, even with an upgrade.

Amazing rooftop bar

Small rooms

Great location, nice neighbourhood within walking distance of most of the big attractions. Easy to get on the train from Grand Central. Lots of places to eat nearby. The room was comfortable, basic but had everything we needed.

The shower curtain was a bit annoying. Blew inwards sticking to you when the shower was on

Great position and very clean

The room was very small but then it is NY and in the middle of everything

Close to all transport to explore the city, great roof top bar views. Room was a little tight but fine for 2 and luggage. The shower was great.

Nothing to wrong it was as expected.

Roof top

Friendly staff and superb location.

Perfect position. Room small (but apparently for the New York standards still a very good deal).

A pity that I didn't know before of the walking tours organized by the hotel (I could have organized my stay a bit differently).

Convenient location. Room was comfortable despite small size.

Dark lobby. Loud corridors.

The hotel staff was very friendly and accommodating. The room was very clean, and the location was excellent. I could walk to and from Moynihan Train Hall.

Great location. Excellent service.

Room was tiny. No refrigerator in room.

Location was great.

Room was very, very small.

Great location, reception and rooftop bar.

Rooms were dated and cramped but good for the price in NYC

The lication in Manhattan is perfect

Great location close to Grand Central and UN. The staff was super helpful and friendly.

Not the most comfortable mattress, although that could be due to my personal preference.

Now the hotel has from 7-11am tea and coffee for free. It has a restaurant and the possibility to arrange a transportation to the airport.

None

Loved this experience! It was my birthday, so I was greeted with a birthday card and they accepted my request for free upgrade, which is highly appreciated ☺️ The location is amazing and near Grand Central, moreover it is always clean and the stuff is lovely and responsive to any ask. And of course the rooftop is with incredible view which is a great bonus ☺️

Location, cleanliness

Havoc humming

The location of the hotel is excellent — just a 5–10 minute walk to Grand Central. I stayed with my sister, and we felt completely comfortable walking back to the hotel at nights. The room was very clean, and the staff were all very friendly and helpful. Special thanks to Matthew for his assistance. I definitely recommend this place for its great value for money.

Excellent, excellent location and staff. So friendly, always smiling and the cherry on top was the free luggage holding option post check-out. Everything was absolutely wonderful and the perfect place for solo travellers, no matter if for work or holiday. I was so impressed I will definitely come back here next time I visit NYC. :)

N/A

Cheap, clean and safe

Location, rooftop in the morning, good room (I chose the bigger one)

No natural sun light in the room

Really friendly and great location + rooftop bar!

Daily tidying service available if you ask for it. Location was very good for our purposes (meeting an international diplomat “son” daily, after his work at UN finished). Friendly staff, clean rooms, working elevators. Desk w/ chair in room.

The light in the smoke alarm flashes (intermittently) all night long - I almost never am bothered by light (can fall asleep with the lights on) but this one kept me awake, all night, the first night. BRING A SLEEP MASK. Also, no in room coffee or tea kettle for those of us who like to drink a hot cup at bedtime or top of the morning while in pj’s. Room size was - predictably tight. We upgraded to a queen (thank goodness!) but only one under bed drawer for the two of us to share. My hard sided carry on could only fit in the one space under the bed so, thank goodness my husband used a small, knapsack style, soft sided suitcase that could fit under the room safe. Two hard sided suitcases … would have to pull one out to access the second. (And one of us used up most of the drawer space so the other of us kept their clothes in the suitcase.)

The location was excellent. The rooms are small but well-equipped with everything you need. The rooftop area is beautiful – perfect for relaxing during the day and enjoying a drink in the evening. The staff were friendly and helpful throughout our stay.

I loved coming back each day to our room perfectly cleaned. Even the trash was emptied every morning, no matter how little there was. We also enjoyed the view (we were on the 15th floor), which made a difference since the room itself was very small. One evening, we came back late with food from Wendy’s, and the staff was chill about us eating it in the lobby bar/restaurant without having to order anything there. In general, the staff were always friendly and helpful, both at reception and in housekeeping. The rooftop was another highlight. It was super cool and cozy. We didn’t book any rooftop restaurant or bar elsewhere, so I felt lucky that we experienced that right at the hotel. And of course, the biggest advantage was the location. While we still took the metro most days, the station was just a few minutes’ walk from the Pod. Plus, we could easily walk to the Empire State Building, Times Square, Broadway, etc.

The rooms are very small, although we quickly got used to it. The only real complaint was the smell. Everything was fine when we arrived, but starting from the second or third day, there was suddenly a damp-towel-like odor in the room. It got quite strong, so we reported it to reception. They took note, but nothing changed in the following days. Strangely, the smell disappeared after more than a week, when we returned one evening, possibly because we had accidentally left the window open that day (we usually avoided this because of mosquitoes.) We were never sure what caused it, maybe an old cleaning rag, maybe poor ventilation but it was noticeable and unpleasant.

Love the breakfast the girls were very nice

The staff is just lovely. They managed to check me in a tad earlier than the agreed time and put in the effort to make me feel welcome. The rooms are indeed small, but very efficiently arranged. So if you come with the right expectations, you'll enjoy it.

A TV listing would have been useful at the end of long days, but the room functioned well. The staff were all amazingly helpful and friendly.

Sometimes I could not find anyone at the bar area.

Safe, clean, excelente location and fair price

Location is perfect

Early check in

Adding a fridge in the rooms.

Location. Roof deck. Second time at Pod39

Shared a room. Shower room should have opaque glass for privacy. Gym arrangement expired during stay

the rooms are very very tight and this is well described by the hotel chain - we were prepared for a cramped room and the rest of the hotel was really good. Great bar and restaurant on site.

You don’t pay for what you don’t need The essentials only Clean Efficient

Proximity to where I needed to be. Cleanliness

Perfect location. Very clean room. AC so comforting in July. Amazing views. Roof Top.

No fridge.

Great location, easy check in and out, awesome coffee

The sink is very small but okay

Clean, friendly staff, free coffee every morning, good location

Very central for sight seeing

Bunk bed room was slightly too small

Amazing midtown location. Easy walk to many famous sights in Manhattan. Very clean rooms and bathrooms and a lovely rooftop bar with views. Very comfortable bed. Free daily gym pass was an added bonus!

Rooms very small but I think that’s in the name of the hotel so you know what to expect.

Great location, near grand central station and Times Square. Would stay again but opt for a bigger room. We had a great view from our room. The cleaner everyday was very good. The staff were nice. The bar area was good. Place was surprisingly quiet

Very small rooms, creeky beds, not very comfortable climbing up the top bunk every night especially for the price but it’s in the centre of nyc so difficult to find somewhere so clean but that cheap

Location

Too small

The location it`s great, near One Vanderbilt towe.

Small room with glass between bedroom and toilet....

Clean and cozy

Nothing comes to mind.

Great location, very clean room, small room, but it is nyc after all.

Great location. Cheap. Convenient. Great coffee

Small but understandable. Bed was pretty good but a bit harder than I like.

Good location

Some parts of the room needed a clean

Room is tiny as expected and that is understatement ! but you have everything you need there. You get complimentary coffee or tea for breakfast at the restaurant. There is a bar at the top floor with stunning view of the city... the best part of the hotel obviously is the location ! The location is superb !