Hotel Pod 39, New York

Good location

Great location, nice staff, clean hotel, but definitely the full size pod is perfect for one - or if you literally use it only to sleep at night, then the size is fine. The bed is comfortable, complementary coffee and tea in the morning, overall a good hotel in a great neighborhood.

Location is great and very accessible. Rooms quiet and clean.staff were very good and respectfull.

The rooms were too tiny compared to the price range

It was a lovely stay. Perfect for a solo traveler.

location

no

Great location, close to major attractions, safe neighborhood, nice staff and comfortable room!

Taking shower was bit strange, because same handle controls both the heat and water intensity. Also it was unfortunately not possible to turn off the AC in the room, it kept turning on to maintain selected temperature and as light sleeper, I was woken up by it at night.

I was attending an event at the United Nations and was looking for a hotel nearby, which is why I booked this one. Having read some of the reviews and knowing that I had reserved a single pod room, I mentally prepared myself for a tiny space where I might feel somewhat claustrophobic. To my surprise, the room felt quite spacious. In addition to the bed, it had a table, a clothes rack, a safe, and a private bathroom. I liked the room very much, as it was exactly what I needed for my stay. The hotel was quiet, and the location was excellent: close to Bryant Park, the UN, major sights, and numerous shops and restaurants. The area felt safe at all times. The Wi-Fi worked well throughout my stay, and I particularly appreciated the complimentary coffee served in the morning. The staff at the reception were all very nice and helpful. The hotel also organizes walking tours for its guests. Unfortunately, I was unable to take part due to other commitments, but the programme looked quite interesting. I would definitely stay at this hotel again on a future visit to New York and would happily recommend it to others.

It would have been nice to have a fridge in the room, although I understand that this is probably not realistic given the size and concept of the accommodation.

Hotel was pretty clean and convenient, and also was sound proofed enough that the outside traffic was not audible from the room. The staff was friendly and there is a really convenient cafe downstairs which has a quick breakfast. I would definitely stay again.

Minor points to improve … The platform of the bed had some hairs in the corner. The air conditioner in the bedroom was really loud. It wasn’t too big of a deal bc the room maintained a temp of around 70 throughout the night so I could keep it off.

The room was very clean, and the hotel overall was well-maintained and spotless. I would especially like to praise the housekeeping staff, who were by far the friendliest and most pleasant people I encountered during my stay. Coffee and tea were included in the room rate and available in the restaurant every morning.

However, the twin room with bunk beds was extremely narrow. In my opinion, it is suitable for one or two nights at most, especially if you are traveling without large luggage. Once a suitcase is opened, there is barely any space left to move around, and getting to the bathroom becomes quite difficult. The bathroom was also missing hooks for hanging towels. Unfortunately, the biggest disappointment was the service at the reception and in the restaurant. The reception area was very noisy, while the receptionist spoke extremely quietly, making communication quite difficult. I also felt that my request to pay with two different cards was treated as an inconvenience, which left me feeling unwelcome. The rooftop terrace offers a beautiful view, which is definitely one of the hotel's highlights. However, my experience there was also disappointing. Following the instructions, I waited for a staff member to seat me, but after about 10 minutes no one came. When I finally stepped inside just to have a quick look and decide whether I wanted to sit there, I was almost immediately asked to leave. I had a similar experience in the restaurant the following morning. We wanted to let the staff know our room number, but it seemed to be of no interest, and the interaction felt rather unfriendly. It was a shame because the hotel itself is very clean and in a great location. A warmer and more attentive approach from the staff would significantly improve the guest experience. It might be worth considering additional customer service and communication training for the team. Overall, this is a very clean and well-maintained hotel, but the quality of service at the reception and in the restaurant unfortunately leaves a lot of room for improvement.

Excellent location next to Grand Central and right in the midtown. Can'5t beat the price

Small rooms but you've got everything you need to rest after a long day in the city. Our initial room had a few noises overnight possibly from aircon and outside generator or similar, but the staff kindly moved us to another (better and more spacious) room

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Location, staff, room, view, price, rooftop bar

Nothing

Access to a full real gym was why I chose this hotel. The gym met and exceeded expectations. Liked the rooftop bar. Liked the lobby bar and restaurant.

Great gym! Liked the rooftop bar. Liked the lobby bar and restaurant.

Pod39 Hotel Review Pod39 is the perfect base for a New York stay. The location is unbeatable — right in Midtown, close to everything, yet tucked into a street that still feels local. The rooms are very small, but honestly so cleverly designed that nothing feels cramped. As a tall Dutch person, the bed was a bit short, but still comfortable enough after long city days. Everything was spotless, every day. And the free coffee and tea in the lobby each morning is such a thoughtful touch — it sets the tone for the day. What really makes Pod39 stand out is the staff. Everyone is friendly, but Jenae deserves a special mention: warm, attentive, and genuinely welcoming. There’s a sense of energy and freedom behind the reception desk that makes the whole place feel alive. Highly recommended if you want efficiency, cleanliness, and a great vibe in a top location.

Geen koelkast

Convenient location close to Grand Central Station and just a short walk to many landmarks including the Flatiron building, Empire State Building, NY Public Library, and Times Square.

No complaints at all.

I really liked the location of Pod 39 Hotel because it was very convenient and accessible. It’s close to many tourist spots like Grand Central Terminal, Times Square, and Bryant Park. The area also felt safe, lively, and easy to navigate, with restaurants, coffee shops, and transportation nearby. It made exploring New York very comfortable and enjoyable.

Not applicable

Getting there/Location : - Flew inout from LGA and took Q70+MTA. Took about 1h door to door. - 5min walk to Grand Central - 10 min walk to 34th Street & Ferry - Citibike station at the corner Hotel and Room: - Wifi was good - Shower was a good size and plenty of towels (body and hair) + hand towels - Bed was comfortable - Easy storage under the bed and clothes rack - Luggage storage after checkout until 11pm-ish. - The rooftop terrasse is great and the food and drinks are reasonably priced. It quiets down around 9pm. - The staff was fantastic and attentive. - Close to Trader joes and Target for snacks and late night errands.

There were no mini-fridge in the double pod. *For snackers, or kids to consider If you walk everywhere, it's a calm location. It is 30min from Central Park, 1h to ANHM, 40 min to LES. If you take public transit*, the main lines are about 10ish minutes walk away, to get to Grand Central most lines require a transfer up and downstairs and big stations. *Accessibility to consider *This is were pod39 'lost' 2 points

Organized and really clean

Just is small vut that's why the Name and the AC SLOT right on my head

I loved the location and tidy it was

Nothing I would stay here again

Location

Nothing

Roof top and location

Staff was kind and helpful. Complimentary water dispenser and coffee tea in the morning was good. The best thing was free guided walking tours.

The room was a little small. But every other aspect was good/great.

Excellent location, clean, good for two people. Bottom bunk was very low to floor, so a bit difficult to get out of. However, the price and location were excellent for NYC

The bed on lower bunk too low to floor. Difficult to get out of .

The l9cation

Location and value for money

Better breakfast options

Excellent location, and very friendly and helpful staff.

Room was very small but that’s probably quite standard for New York.

Room was clean and well maintained, staff were friendly and helpful!

I design hotels and am in nyc monthly. I use HotelsTonight and your site. This trip was a little disappointing. They use a nearby gym that works solely on an App. No reception desk. Was very difficult just to go to gym. 2nd the Pod has no luggage rack. So my suitcase sat on the floor and had to lift to put on bed daily. 3rd housekeeping put on the towels on my suitcase every day! AND always forgot wash clothes. I had to call down daily!

Great location, within walking distance of Grand Central Station. Room was clean and comfortable and the private bathroom was great. Free coffee in the morning was awesome. The front desk staff was very friendly and helpful.

I love a good high flow shower, but the shower was possibly the wettest shower I have even been in. Not a bad really, just sort of challenging.

Staff was very friendly and helpful; location was excellent for what I needed; and a very clean room with all necessities. There is a rooftop bar and an Italian style restaurant. Free coffee and tea in the morning.

The room was even smaller than expected from what was pictured. It felt walk-in closet size and did not warrant the cost per night.

Decent, clean, basic

Bathroom shower could be better

ROOM IS SMALL HAS NO SPACE

It is very neat and compact and modern. Also for New York, it not too noisy. The staff are also very helpful and friendly.

No complaints

Workers were polite

Price

The location is amazing and good walking distance to attractions and to the subway, without being too noisy. Staff were lovely. There's a very organized baggage hold on the last day which was convenient

The room is very small and cramped - perhaps as expected for ny - and a bit dusty. Though they cleaned everyday, it didn't quite have a clean feeling. The room was also a bit strangely designed. The closet was structured weirdly so there wasn't enough room to unpack, but also not enough room for the luggage itself. The 17th floor is on the same level as their rooftop bar / restaurant, which was very noisy, and I wasn't told about this beforehand. They also do their room service and cleaning quite early in the morning which is important to note!

Convenient location, rooftop access

Super friendly staff. Great location. Very clean.

The electric panels in the rooms need to be upgraded. They need more usb inputs and especially usb-c inputs. Also the panel in my room was very loose.

Good

The staff were really kind and thoughtful

The Queen Pod was too small

Easily located if you are needing to travel from Grand Central. It’s also on a side street so noise levels are minimal. Some of the staff was helpful when it came to check it. Overall, I would stay here again!

Bathroom could have been a bit cleaner in the shower walls, but overall the room was clean.

The people. The cleanliness

The price

rooms are small but very clean. They clean bedroom everyday

They should extend the rooftop open time

Location & personnel

Size of the room + cleaner once forgot to change one bed in the room ; the beds were too noisy

The location of the Pod 39 is perfect! The stuff was really friendly and helpful, and each day we had fully cleaned room, which was awesome!

Not sure if this is an issue in all other rooms, but our room was so small that two of us couldn't pass eachother if one was standing in the room. There was no place for a suitcases, so we had to lay them on the floor, which made the situation even worse.

The hotel's location was excellent for walking places, and accessing the subway at Grand Central. The room was perfectly good for my uses, with a very good shower. It was cleaned daily, with fresh towels added.

I couldn't change the temperature and the room was sometimes a little chilly.

The location is unbeatable for first-time visitors. You’ll quickly realize that walking somewhere for 20 minutes is actually a small distance in this city. And from this hotel you can walk to almost all popular attractions. Access to the subway is super easy via Grand Central Terminal which is 15 minutes away by foot. There’s free coffee in the mornings in this hotel but I never tried it. I walked to Bagel express 5 minutes or less away and their bagels and coffee were delicious. Shower worked very well.

The room does feel like a pod. It’s quite small. But I expected that coming in. The view isn’t always gonna be onto the street, I got the back of the building view.

Clean and functional with very cool bar

Room felt quite cold despite heating but a minor thing

Very well located. New towels every two days.

Nothing

Cleaned perfectly, easy access and excellent support

A bit humid

Great location, super clean, friendly staff