Hotel Mandarin Oriental, New York
More photosExpert reviews
“Located atop one of the twin sentries comprising the Time Warner Center, the five-star Mandarin Oriental enjoys unobstructed views through its floor-to-ceiling windows of the Hudson River, Central Park and Brooklyn.”
“Classic, over-the-top luxury defines every inch of this five-star hotel. Guests enter the ground-floor elevators and step out onto the 35th floor of the Time Warner Center to reach the lobby, a big, bright space with gorgeous skyline and Central Park views from the lounge, bar, and restaurant.”
Featured as Fodor’s Choice in New York.
“Every element at Mandarin Oriental, New York — from the gingko metal design finishes on the revolving doors and elevators to the framed kimonos hanging in the hallways to the Chinese gold throw pillows on the beds in the notably large rooms — reflects a sophisticated Asian aesthetic that recognizes the hotel chain’s Far Eastern heritage while simultaneously capturing the individuality of New York.”
“Elegance and sophistication epitomise this Asian-inspired hotel that spans the 35th through 54th floors of the Time Warner Center. A therapeutic spa, an upscale restaurant, and two fancy cocktail bars – not to mention the awe-inspiring views – give discerning travellers good reason to choose Mandarin Oriental.”
What guests liked
- Central Park views
- Friendly staff
- Excellent Wifi
- Great location
- Comfortable beds
All you need to know
This five-star luxury establishment is located at 80 Columbus Circle in the Hell’s Kitchen area of New York where it offers guests a chance to the luxurious and stylish lifestyle of the city. The hotel offers nothing short of hospitality excellence while the modern décor and furnishes will make surely attract guests. The hotel features a sleek and inviting design that makes it one of the most beautiful buildings in the area.
The hotel is located at the top of Time Warner Center where it offers a stunning and gastronomic view of the beautiful skyline while guests are sure to enjoy the magnificent view of other iconic skyscrapers located near the hotel.
The hotel offers chic, and luxury room options such as King Room with Park View, Suite with River View, King Suite with Park View, King Room with River View, and Room selected at check-in. Other accommodation options such as Premier King Suite with Park View, Two-Bedroom King Twin Suite with Park View and Premier King Room with Park View are all available in the luxurious Mandarin Oriental New York.
The hotel features a 72-foot indoor pool that is the ideal place to enjoy a swim after a long day while the rooms are fitted with standard amenities such as free Wi-Fi for high-speed internet connection. Other amenities featured in the guest rooms include a flat-screen TV with cable channels, air conditioning, and a minibar.
The hotel also provides thoughtful additions such as free bottled water.
Hotel deals & lowest price guarantee
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Location
Recent guest reviews
17 January 2025
Exceptional
12 January 2025
Exceptional
3 January 2025
Exceptional
31 December 2024
Fabulous
29 December 2024
Exceptional
6 November 2024
Exceptional
25 May 2024
Great location, very average room for the price. Mediocre service everywhere - room, spa, restaurants. You can do better
Excellent location.
Service was mediocre
15 May 2024
Will never recommend and poor value for money.
Nothing.
It was a very ordinary compared to my last experiences of staying mandarin especially Hong Kong. Only one restaurant cum bar. Staff behaviours was deceht but noting compared to other hotels or other mandarin.
21 October 2023
Pleasant
View and location
Very tired hotel
7 September 2023
Pleasant
All nice just over priced food
5 July 2023
Satisfying
The location
The pool area needs restructuring
3 July 2023
An elegant and comfortable stay.
Central location on busy Columbus Circle above a mall and Whole Foods which was convenient. Hotel reception on 30 th floor. Room and bath was very comfortable. Rather small dining area but good food. Pricey. Spa and pool were lovely.
It took a little getting used to the two elevators to access the rooms and the lack of ground floor reception.
26 June 2023
Disappointing
Good location, nice staff
Everything is too old. Not worth the money.
21 June 2023
Worth to stay
Staff, location and the view of the room was amazing, and free room upgrade was generous
10 June 2023
I become a fan of mandarin oriental after this stay
Professional service
Friendly staff
Great location
High price
Nothing else
21 April 2023
The perfect place to stay!
The property was clean and beautiful!
Nothing!!
16 April 2023
for that price, there are better accommodations available.
location, view.
furniture and accessories are too old, uncomfortable and tiny lobby, tiny pool, almost zero of public areas
13 April 2023
Exceptional
The room's view was gorgeous to the central park and Hudson river.
There is no bar for a drink and have fun at night, but it did not bother us.
9 April 2023
nice stay but over priced.
the location
service and maintenance
27 March 2023
Poor
Location was good and room view was nice. Staff friendly and helpful.
Not same as photo. Not so clean and no system-> for ex: people were waiting for breakfast in the line for more then half hour, everything takes so long and definitely value for money doesn't make sense. We travel a lot and stay in other Mandarin hotels and this one was the worst.
26 February 2023
Exceptional Magnificent stay
EVERYTHING, from the start the doormen were amazing oping doors, elevators, helping with bags and taxis. the lobby , the concierge, the restaurant manager and waiter John “he was AMAZING” treated us like celebrities. the room view was exactly like the picture the bed is spacious and comfortable. the bathroom is big and clean with hot shower and great soap collection and bath salt for the tub. the bathrobe was very comfortable that I purchased one as a gift. everyday they brought something for the room as complimentary ( dates , fruits, coffee machine (nespresso with capsules and different types of tea with honey) as well as daily chocolates. I also loved the location it is in the middle of midtown as well as it is connected to a mall nearby (colombus circle mall). our stay was magnificent and I’m definitely coming back for it.
nothing at all
26 February 2023
A perfect location, comfortable with the touch of Far East hospitality
location, style, service
all was good
21 February 2023
phenomenal
everything
nothing
21 February 2023
loved it - will return
lovation and staff
old fashioned room decoration
16 February 2023
Very good
Very friendly staff at reception
29 January 2023
Exceptional
The view from my room, the swimming
28 January 2023
I will not return and advise others to try somewhere else
With one or two exceptions, the service was poor and the staff rude.
Small room
29 December 2022
Pure luxury
The room, the view, the location - amazing! They even cleaned our room 2 times / day.
I don't have anything bad to say about this hotel.
29 December 2022
an oasis
amazing bathrooms. great staff. comfortable beds. great views.
23 December 2022
bad experience
location
i got worse room and was overcharged
21 November 2022
just amazing
everything
nothing
19 November 2022
MAGICAL!!!!
it’s an AMAZING place !!! it was my Birthday trip they gave me complimentary vegan cake and a great bottle of champagne! totally surprised me ! also gave me their amazing robe that’s really like being wrapped in coziest blanket . I will always stay here as I visit New York yearly ! I have stayed here every time I visited !!!!
nothing
8 November 2022
epic hotel for NYC Marathon
location
pricey
16 October 2022
great place in a great location!
everything was great!
some of the restaurants have not reopened…
13 October 2022
Exceptional
Excellent swimming pool (70 feet)
More restaurants
10 October 2022
not as use to be
unbelievable but they didn’t have places for the guests in the breakfast, they asked me to come back in 40 min , so. we left to eat out side of the hotel !l unheard
7 October 2022
we used the restaurant for two times and first one we ordered teas she acted like she wasn’t happy about our order. ( lo
location was great!
restaurant staff is just horrible.
29 September 2022
the view the room and the service was very good
the view and the service
19 September 2022
Very Nice and beautiful hotel!
I like everything for the most part.
Over all price was expensive and one of the bathroom did not smell clean.
3 September 2022
Exceptional
Everything ...nicest place I've ever stayed....best staff Robin and Adnan we're fabulous!!! Everyone was great!!!
30 August 2022
great service but overpriced
location. views
room rates
24 August 2022
Exceptional
The room was good . The hotel is amazing
24 August 2022
renovation required, rooms are old
old for 5 stars
location and view
25 July 2022
Great location and service.
The location was excellent and the concierge was so helpful.
The toilet kept leaking and I believe too much waste of water. Rooms need a little updating.
4 July 2022
short and sweet stay. thank you to the wonderful lady who I checked out with- my daughter loved her Panda toy gift
clean, beautiful, good location
it is a shame that I was not able to book a spa treatment.
21 June 2022
Very good
The property is very nice although old fashioned. Not for everyone.
Rooms are a bit on the small side.
6 May 2022
It is a lovely, well run hotel.
Lovely hotel, very near to much of interest in New York City.
No coffee machine in the room.
Getting onto or paying for internet connection is unbelievable in this day and age.
14 April 2022
Very good
Cleaness
Location
Friendly
The coffee in the morning one hour to arrive.
One bathrobe in the room
4 April 2022
Exceptional property. The staff is excellent and really works hard to ensure you have a great experience.
Beautiful property with amazing views. Great location
N/A
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Kid meals
- - Wine/champagne
- - Fruits
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Family rooms
- - Lift
- - Safety deposit box
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Paid WiFi
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre
- - Fax/photocopying
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Currency exchange
- - Tour desk
- - Luggage storage
- - ATM/cash machine on site
- - Concierge service
Activities
- - Sauna (additional charge)
- - Fitness centre
- - Spa and wellness centre (additional charge)
- - Massage (additional charge)
- - Indoor pool
- - Indoor pool (all year)
- - Spa facilities
- - Steam room
- - Spa lounge/relaxation area
- - Spa/wellness packages
- - Massage chair
- - Fitness
- - Yoga classes
- - Fitness classes
- - Personal trainer
- - Fitness/spa locker rooms
Entertainment and family services
- - Babysitting/child services
- - Board games/puzzles
- - Baby safety gates
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Daily housekeeping
Parking
- - Parking garage
- - Electric vehicle charging station
Pool and wellness
- - Pool with view
- - Heated pool
- - Swimming pool
- - Swimming Pool
Miscellaneous
- - 24-hour security
- - Key card access
- - Breakfast takeaway containers
- - Delivered food is securely covered
- - Access to health care professionals
- - Face masks for guests available
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