Zero 1 Hotel, Montreal

Amazing lication Good staffs

My room was not available until after 10:00 AM, despite pre-paying $60 for early check-in. Furthermore, the bathroom exhibited extremely low water pressure.

Hotel well situated and helpful staff

The room was not cleaned during our stay

It is centrally located, walking distance to China town, Cathedral, convention center. Convenience store was very close by. The hotel provides a fairly priced, comfortable stay with all what you need as a visitor, without extra luxury. Breakfast available in the hotel. Staff was professional and helpful.

Breakfast could have had fresh fruits that were cut up. Fruits available were not fresh.

Location is a plus; personal staff was professional and helpful. Room design is great. Would come back again for a value price.

Even I stated the goods the area might be perceived sketchy. Lobby might be improved or redesigned to give a more updated look. Staff was professional and helpful.

Location of the hotel, clean and modern room, polite personnel.

We were given an extremely loud room, 2nd floor facing the street corner, massive crowds of revellers outside (Saturday night), also next to the elevator. Hotel was 90% empty. They could have so easily given us a quieter room but no, they didn't care. Breakfast was totally barebones, not even fruit juice.... But $20 per person? Really?

It is central to great locations. There are restaurants and stores near by. It was beautiful and convenient. I recommend getting the loft room, I was put on the 12th floor and had an amazing view. I am a solo traveler, but this room is great for couples because it has a romantic vibe to it. Housekeeping asked personally asked if I needed my room cleaned during my stay and did an amazing job.

It was close to the Downtown District. Room was spacious . Stayed in the Double Queen Suite

Bathroom was very small . Very little shower pressure . TV’s very small.

Hotel is great, everything was comfortable and location was great too. Ricardo at reception went above and beyond!

The cleaning staff did not clean our room the last day even though we specifically requested that it be cleaned. That was the only thing. Other than that it was really great. The rooms are on the smaller side but enough for two people and who needs a big room when you’re out and about to see Montreal?!

The location was perfect!

Hallways were dark, it definitely has an industrial vibe that I usually like but it feels ‘cold’, not as clean as I’d like. A bit more wear and tear than expected for the price I paid.

The view, the mirrors, the shower, the breakfast. perfect for single guy and couples

The toilet was clogged

Location was perfect! Very close to all things you need. The staff were very helpful as well.The rooms are just the right size with bar fridges etc in them. Beds are comfortable and room was clean.

All in all pretty good value for your dollar.

central location and great value

Location, Terrace, Bar restaurant, breakfast

There was no fruit juice offered at breakfast

Manager had upgraded us to an executive suite which was super spacious with a kitchenette, clean , quiet, great views & great location to Old Montreal & city centre.

The parking was valet parking offsite & vehicle was available only between 7am - 11pm.

Location and room size.

You had to pay for orange juice or cappuccino with breakfast, which after you had paid $20 you would have thought it could be included. Rooms 910 and 918 were right next to the lift shafts and you had the constant whirring of the lifts day and night which should have meant we were told about this and maybe these rooms should not be so much.

Location was good, bed was very comfortable

It too 30 minutes to get my car from the moment I requested it. I had been told to request it 5 to 10 minutes before I needed it.

Location Fridge and microwave in room. Room was compact but nice, view from 12th floor was great. Nice toiletries in bathroom. Ok gym for a hotel Reasonable price

Long wait for elevator. Bathroom quite small and toilet very low. Personal information requested to access TV.

Very good location.

When we checked in the staff did not tell us we had to ask for our room to be cleaned the next day. We only would have wanted fresh towels. Also breakfast was very average.

Had a very nice loft corner room (note: loft rooms are close to elevators so you'll hear the occasional humming). Spacious and comfortable. Ideal for extended stays. Great modern lamps proving dimmed lighting and a calm mood. Will go back.

No stir sticks in the room! There is a coffee machine, coffee pods, sugar, coffee mate, and real glass cups, but nothing to mix (no spoon, no stir sticks, nothing!) I read that from other posters, but thought it was a single glitch. Well it seems it's a policy. Weird... should provide at least a reusable spoon! Had to use my toothbrush which is gross. Also, while the breakfast is good, it is not worth 20$ in our opinion. For that price you'll get something far better at a real restaurant around (do come here but bring a spoon and eat somewhere else!)

We generally liked our stay at the this hotel. The employees were very friendly and the infrastructure is new. The bed is comfortable and the airconditioner works great, which was very much needed during our stay (heatwave).

A minor thing was the the wi-fi, which they informed us at check-in would require daily sign-ins. Something I want to point out is that there is a lot of homelessness around the hotel. I'm not faulting the hotel for this at all since our impression was that it was similar for many streets in Montreal but I was glad I was traveling with my male partner as I probably wouldn't have felt safe as a solo female traveller.

The breakfast was great and we enjoyed our time there. Great location in terms of tourism as well!

Good standard Canadian breakfast. Good value for money

Good location Friendly staff

The homeless around the hotel. The floor is dirty. The light is quite dark. The breakfast is boring as everyday is the same

Fantastic included breakfast. Would stay here again.

Gorgeous lay out and the free breakfast.

It was warm, the A/C wasn’t working to well.

A large, spacious, well-ventilated room. Pleasant and courteous staff. Good location of the hotel, within walking distance of attractions and restaurants

There are no slippers and plates in the room

Great room and hospitality

The breakfast was poor. Not much selection. Even if the breakfast was expensive, you had to pay $3.00 extra for a glass of juice

Everything except the sticky tables in the kitchen.

The tables in the kitchen were very sticky.

Reception desk is always very kind and helpful. Kitchenette in room is good.

Breakfast. Croissants are very good. But small choice of fruit (strawberries only) or jam (strawberry only). Better go in a restaurant nearby.

The size of the room. Friendly staff.

Nothing

Clean and good room . Staff good

Breakfast was poor😔

The location was great, right downtown with an easy access to the public transport if needed. You can walk pretty much anywhere from this hotel. The room was large, lots of space for a suitcase. I felt really comfortable there.

Even though they performed daily cleaning, somehow the table and the night stand were always dusty. I cleaned the table once I checked in as I needed it. But it was weird to see uncleaned furniture at a decent hotel. I would not mention this should they have cleaned it the following day, but, surprisingly the night stand remained dusty throughout my stay. Otherwise they did clean the room itself.

Location was very good, close to old town and harbour. Liked the modern design of hotel.

Breakfast was so so. Good scrambled eggs and bacon, but charging $20 for breakfast and asks for $3 extra for a glass of orange juice that comes out of a carton…! Unheard of in my book. Also, we got the first night of sleep ruined by a broken mattress. This was explained to the front desk, and also to the maintenance guy in our room, that it was broken and needed replacing, and it was replaced and our second night was comfortable. Did not quite understand why access to inner courtyard was closed off as lounging there looked inviting with a night cap.

Location Valet parking Urban decor

Close to old Montreal

Breakfast

We like the location. Close to everything.

A bit noisy

The location is great. Very close to downtown and right opposite Chinatown. Lots of food options closeby and above all the hotel is pet friendly. If you are able to get a good deal this is a great hotel. I have seen the prices go way up in season.

The room was recently renovated and you can tell it wasnt someones best work. The bathroom felt okay but would really love a bidet installed. It doesnt cost much and makes a big difference.

The bed was comfortable and the bathroom clean and very workable. Coffee in the room was great

The room was small

N/a

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Very helpful staff and a great location.

The hotel is very good - helpful and friendly staff, good and clean rooms and facilities; good, safe and convenient location. Breakfast is good. There is no parking, but there is good valet service.

Few things may be better. Our room was next to the elevator, sometimes it was a bit noisy. Also, sound insulation could be better.

The staff was extremely friendly, helpful and accommodating. The included breakfast had a great selection of hot, cold and pastries. The location was a 5 min walk to the metro (Saint-Laurent (green line)) and 15 mind walk to old town. located at the top of China town section. Rooms were quiet! Felt like we were the only people in the hotel. It was also clean and rooms had a mini fridge, coffee maker and microwave. Beds & pillows were pretty comfortable. Messaged with hotel before arrival and they were very responsive and helpful

We came for F1 racing weekend. I understand that all hotels will take advantage of this opportunity to capture the captive audience. But when the price is almost 3 times the regular rate it is hard to swallow but it is what it is. It was not worth the amount paid for the weekend. Their regular rates are more in line with the worth of the hotel. I would stay here again not on a race weekend. The pros are high. I just hate when hotels jack prices because they can-- they were not unique in this-- all the hotels were very hgh and they happened to be "the most reasonable"

Bed was very comfortable. Room very clean. Location was good.

The lack of information provided about the hotel and its facilities ie didn’t provide instructions on how to access wifi, how the breakfast in the adjoining restaurant worked and there was no tea spoon or even stick to stir coffee. No cutlery or crockery even though there was a microwave and sink. Had to ask numerous times for a spoon. Industrial aircon was extremely loud and you were unable to comfortably sit on lounge due to intensity.

Staff very courteous and attentive.

Room was very expensive as expected for Formula 1 weekend. Room was clean but small. Location was not great, not many good restaurants etc. They charged us 3 times and it took several calls to resolve.

Well located. Spacious room and available toiletries. Flexible check in.

The bed was uncomfortable. There was hair in the shower drain. There was only half a roll of toilet paper available. The "terrace" was underwhelming. The area can get sketchy at night.

Location was convenient for walking to what we wanted to see. View was nice, bathroom was very modern chic. Lots of mirrors

The elevator situation. One tiny elevator for the whole building. Yes stairs were available, I'm handicap and can't do 7 flights and we all know no one else is taking the stairs.

Great service

Location x location

The breakfast serving time. It starts at 8:00 pm.

Great location...walking distance to old Montreal.

Price for 3 * hotel...must say that the room was spacious and bed comfy.

I like the view of our room overlooking the china town, old Montréal and Notre Dame tower. The hotel was in the center of downtown and old Montréal. (walking distance) And walking distance (appx 1 mile) from train station to our hotel. The room had a magnifying mirror :) The Metro station was behind the hotel about a 1/2 miles. (One Train ride to St J

They only had 1 elevator. And the staff did not service our room daily (change towel, tidy the room)