The Esmé, Miami

Location

Size of rooms

The style and location. Very retro. Great shower. Comfy bed and pillows. All clean. It was quiet where we were.

It was a very small room with no place to put baggage. Okay for an overnight or two. I was insulted when I gave the porter a $5 tip. “Oh great, now I can buy a beer!” Maybe I’m just out of step with tipping rules. We only had a total of two carry on bags. The gentleman at the desk was polite enough but defensive, it was apparent he has to deal with a few irate customers. Perhaps management should ask why.

The staff, who were lovely as always.

The lighting in my room was inadequate, and the WiFi was patchy.

Location was great. Rooms were comfortable. Roof top bar was great. Quiet hotel. Hotel amenities included a bike.

Room was much smaller than what we expected. Window view was directly in front of large outdoor AC units. Some staff were very friendly and some were average.

Great location, very helpful and proactive Staff, beautiful room and property

Small room, our suitcases barely fir, a lot of parts of the hotel being renovated incl the pool which was not clear when booking, expensive valet parking

Location was fabulous - very central to the beach and an awful lot of amazing food

Room was great but a smidge small

Central location

Very tiny room

Absolutely stunning hotel, walking distance to the beach, we never struggled to get our complimentary lounges. Espanola way is the perfect location, always a vibe and something to do. The hotel itself is art.

The pool renovations were underway which was frustrating, we were redirected to their sister hotel which isn't nearly as nice and we did struggle to get seating and towels. The rooms are really small.

Great location, plenty of restaurants nearby. In walking distance to the beach & Ocean Drive. We made use of the complimentary bicycles & cycled down the front one afternoon. The room was small but from reviews we expected this. Only stayed for 2 nights & hardly spent any time in the room.

No rooftop pool, when this has been refurbished it will be a lovely addition to the hotel.

Location was excellent.

No concerns.

Perfect location, perfect hotel and great staff

Location is nice, excelent hospitality of all staff but mainly the people from the breakfast area! I definitely recommend and would be happy to go back!

The rooms were a little bit too small

The hotel is near to the beach and in a wonderful area. Breakfast was great and for lunch/dinner a lot of restaurants are nearby. Very friendly and supportive staff.

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And it’s a nice looking boutique hotel

I didn’t like the fact that upon checking out, I had to pay $85 for an umbrella does not make any sense and I feel like I got robbed. They were not trying to understand and they charge me for the umbrella which I didn’t really have a control over. I want my Money back because this is the total set back upon leaving to go home.

The location was great, so close to the beach and lots of restaurants

We booked the hotel as it also had a pool, it was disappointing to find out that the pool was under renovation and we weren’t told in advance. They offered us to use a different hotel’s pool 7 min walk away that it was way too small to accommodate 2 hotels guests and just not convenient. We had free bikes included but the hotel only has a few bikes available so even at 8.30 in the morning, the bikes were taken

Great location close to beach and many restaurants and bars. Hotel has a great vibe and is nicely decorated. Room was clean and well maintained, equipped with everything necessary. Great that daily use of beach chairs and towels were included.

The room was a bit on the small side and the pool/bar was closed for renovation at the time of our stay (set to reopen midway November 25). Both of this I knew before booking so not really a complaint.

Wonderful breakfast, great location and design of the hotel, nice staff. Good value for the price.

The room was tiny, couldn't open a suitcase. Also the pool was close for renovation and we didn't get a heads up, the substitute pool was 10 minutes walk to a different hotel...

I’ve stayed at the Esme many times and really like the hotel. The main draw for me is the rooftop with a nice bar and pool. This time the roof was closed for maintenance…..it would have been great to get a heads up. It wasn’t even mentioned when I checked in, I discovered it when I wanted to go up, ready with my book and looking forward to have a nice drink. Quite disappointed. Communication matters.

Roof area was unavailable.

Excellent location, excellent service from the staff in reception, very clean hotel and the happy hour was a nice touch, 2 free drinks.Breakfast was also served to 11am, which was nice, as we never felt rushed. Ideal for a 3/4 night stay. Air con, safe and coffee machine in room. Bed was really comfortable. Would definitely recommend and stay again.

Unfortunately, for our stay the rooftop pool was still getting refurbished (ready for November I was informed), but we were offered use of another nearby. Rooms were small, and the lighting could be improved, otherwise no major issues.

Great location

The Housekeeping was very good, and the Bellman Jimmy is very hospitable

I would say that a small table in the room would be appropriate;

Great location and nice breakfast. Very serviable night shift personnel (Thank you Larry!).

Unfortunately not the most professional front desk (especially management when complained about not being able to use the pool or the rooftop bar). Hence, be careful before booking as both the pool and the rooftop were closed for renovation, something we were not informed about. Considering the amount of hotels WITH a pool, we wouldn’t have booked this one if we knew about the renovations in advance. So we had to walk for 10min one way to access a very average pool in another hotel.

Breakfast was great, the room was OK – we had requested one closer up with a balcony, but none were available.

I was unhappy that the rooftop restaurant and pool area was closed.

Location, beautiful details

No pool, bar closed also

Staff excellent. Location brilliant. Services such as bikes breakfast welcome drinks etc all really nice. Bed and room really nice too.

Room a bit small but that’s maybe because we had such a huge comfy bed!!! Pool closed for maintenance but beach close do fine for us.

I liked the staff , location and decor of the rooms . Nice Restuarant closed by. It's a very boutique hotel feel.

Bookings did not inform me of the incidental fee. Which was 100usd per night . Coming from Trinidad that's alot to hold from your credit card without fore knowledge,we have a limit on mthy spending in the USA. Also the way the shower is designed,water spills over into into the bathroom. Well in the room I got. Also keep in mind the room has no bottle water, so walk with yours .

Stylish property, clean.

Room size is too small, no space for luggage. AC blowing directly on the bed.

Great location. Beautiful property. Amazing value for money

Convenient location. Gabriel at the front desk was very welcoming and helpful. Very good breakfast at the Durrell.

Room was really small.

Great location and all the staff were very helpful and friendly. Bed was really comfortable. The vibe in the hotel was perfect, quite and relaxing such a change once you walked in off the busy street.

The shower was so badly designed, water always running out onto the floor. There could have been more protein options at breakfast.

the location and facilities offered. very friendly and helpful staff. able to use bikes and beach chairs.

that the pool was not opened at your location because this was a reason for our booking.

Very good location, nice facility

Buffet breakfast option is very limited

Locations is very good,everything is near by restaurants-chops- walking distance to Miami beach Staff are wonderful all are helpful and professional The breakfast was good, the decorations of the hotel and the sense in the corridors was nice, good place to stay in miami.

The room size is small however we managed to keep our bags The AC is very cold in the room

Great breakfast! Fresh pastries, fruit, juice, yougurt. Protein, though, was only represented by hard-boiled eggs.

Unfortunately, the swimming pool was closed for remodeling. Also, one day our room was not cleaned and when we called the reception to ask for fresh towels, we were promised it to be delivered to our room, but never got it. One hiccup in the service. If not for that, it would be perfect and 10 out of 10.

The location on the property was excellent and accessible to Ocean Drive on South Beach

The room was small. I wished it was a little bigger.

The ease and accessibility of everything in south beach was amazing. I truly enjoyed having so many options be it at the hotel it's self or just a block or two on foot. The Esme's pool was closed for renovations upon my visit however the hotel negotiated with a near by hotel to allow guest to use their pool and lounge area, it was a bit of a walk but allowed for a nice exploration of near by restaurants and shops along the way. I can't think of a time the staff was not accommodating or unable to answer any questions (There were many as I traveled with several friends and we all had questions). The room though smaller than pictured was nice and comfy, with an amazing shower. Day time and night time were always a different experience at the Esme. Day time was more relaxed and casual while night time they had a bar (the bamboo room) which allowed guest and locals to enjoy a good time. I felt as if the hotel embraced the local community very well and had a rich history in south beach.

There were a few details left out of the hotels description when booking or at the very least could have been sent out to guest before arriving. Things like the rooftop pool and lounge are were under heavy renovations, and being that my assigned room was on the top floor sleeping in would not have been an option due to construction sounds. The first two nights of my stay had a fire alarm go off at 3am to which it was explained later being due to having restaurants attached to the building and they had steam cleaning taking place which set the alarms off? The 2nd time these alarms went off there was a front desk employee named Larry who handled the influx of upset guest with amazing professionalism, and had to be very difficult due to the amount of upset guest who seemed to take the alarm as an offense instead of a safety requirement as it very well should be a comfort that one works so well and that it could be shut off in a timely manner in such awkward situations. (we were never outside longer than 15 or 20 mins).

The hotel was great, clean, great and helpful staff and good location.

This hotel is not just one hotel, but more like a mini village of different buildings. I stayed in one of the rooms in "The Drexel". The hotel was very quaint and I enjoyed the decor and little nooks to hang out and relax in. The location is great - there are plenty of restaurants to choose from, most things are within walking distance and the trolly loop pickups are close enough to walk to. I loved the fact that the room came with beach chair and towel rentals as I utilized those a couple of times. The pool was under construction at the time, so they sent us down the street to "The Kenmore" to use their pool which was nice and had chairs and cabanas to use. Every single staff member that we came into contact with was wonderful and more than willing to help with whatever we needed. I have to say the best part of the stay was the bed. I ripped all the bedding off of it to find a tag so I could look it up. If you're wondering, the mattress is from "Mattress Concierge" and our bed was from their plush line. I've been home for 2 days and I already ordered a mattress from them. Overall, I would stay here again.

Believe the reviews that speak to how small the rooms are. This is probably the smallest hotel room I've ever stayed in, aside from hostels. Not a deal breaker for this trip as we were only there for about 5 days, but if we had any more luggage or were there for a longer stay, we would've had to go elsewhere. My husband is a bodybuilder, so he's a little thicker and wider than your average man and he really wasn't comfortable in the bathroom because of the size. The walls are thin and the doors need to be pulled closed as they won't close on their own - this made it a bit noisy with everyone yanking their door closed throughout the night. The breakfast was light and limited in choices - think yogurt, fruit, toast, pastries, etc. If you're looking for a heavier, more filling breakfast like eggs and meat, you'll have to pay up for it or go somewhere else. And when I say pay up, I literally mean pay up, like as in $8 for 2 eggs pay up. Miami is expensive in general, but if you do your research you can find a few places with a decent and cheap filling breakfast. There are no ice machines anywhere, but they will bring you a bucket of ice if you call the front desk and request it.

Great location

Not enough lights in the room too dark If it rains hard everything gets flooded had to walk to back buildings and definitely you will get soaked.

Staff. Comfortable rooms. Location

The fact that the pool and rooftop bar were closed for renovations and we were not informed prior to our trip. There was a pool we could use but very far and not convenient.

Location, facilities

Rooms are way too small.

The rooftop bar, pool and lounge area was under construction and not available to guests. We booked this hotel primarily because of the rooftop area. It needs to NOT be advertised as available if it isn’t in actuality!

The location of the hotel is truly perfect. Being right on Ocean Drive, Lincoln Road, and South Beach makes the stay such a pleasure. The staff are incredibly friendly and helpful. The rooms are very clean. The internet speed is excellent. Having in-house restaurants also makes everything much easier. It’s a very safe hotel and neighbourhood, ideal even for solo stays. I can definitely say this is a hotel I would choose again on my next visit.

Breakfast was rather weak. Although you can order many extras at an additional cost, I was surprised to see some very basic items missing. That being said, the quality of what was available was good. I should also note that the pillows on the beds were extremely thick, which was uncomfortable. In a climate where the air conditioning needs to run constantly, I would have expected thicker blankets in the rooms. From a sustainability perspective, it would also have been nice if room cleaning were optional — for example, with a badge or sign to leave at the door. Since this option wasn’t provided, housekeeping was done every day. And yes, the lighting in the rooms was incredibly poor.

Wonderful location and great staff.

The lighting in the room was poor.

christine or christina at the front desk was amazing and welcoming.

unfortunately the pool was not accessible because it was under construction which was the primary reason why I picked this hotel.

Water leaked from the roof in to the bathroom , toilet handle broke, I end up fixing it

Great location in heart of the Art Deco district but well sound proofed from outside noise. Well appointed rooms and facilities.

Room a little cramped - no space for chair and desk.

This was a great hotel with easy access to ocean drive and south beach. Lots of good restaurants on espanyol way.

Rooms were a little small and very dark even with the lights on.

The staff was amazing and super helpful. I loved the bars that they had on property - very picturesque and comfortable. The beds were comfortable and nice. I loved that they had bikes available to use, which made exploring the city even more enjoyable.

I wasn't a fan of cleanliness of the carpet in the room. It was rather dirty and looked like it needed to be shampooed. Being guests at the hotel, you get lunge chairs at the beach, but once we got to the beach, we were told by the attendants that the chairs don't come with an umbrella, which was not mentioned by the front desk staff. We ended up purchasing an umbrella, but I do think staff should first inform people of the possible added expense, if their contract with the beach company doesn't indeed come with an umbrella.

The location was fabulous. The beach was a block away and they had chairs and towels for us. Espanola Way was right there with all the delicious restaurants.

The room is very small.