The Esmé, Miami

Location was excellent.

No concerns.

Perfect location, perfect hotel and great staff

Location is nice, excelent hospitality of all staff but mainly the people from the breakfast area! I definitely recommend and would be happy to go back!

The rooms were a little bit too small

The hotel is near to the beach and in a wonderful area. Breakfast was great and for lunch/dinner a lot of restaurants are nearby. Very friendly and supportive staff.

-

And it’s a nice looking boutique hotel

I didn’t like the fact that upon checking out, I had to pay $85 for an umbrella does not make any sense and I feel like I got robbed. They were not trying to understand and they charge me for the umbrella which I didn’t really have a control over. I want my Money back because this is the total set back upon leaving to go home.

The location was great, so close to the beach and lots of restaurants

We booked the hotel as it also had a pool, it was disappointing to find out that the pool was under renovation and we weren’t told in advance. They offered us to use a different hotel’s pool 7 min walk away that it was way too small to accommodate 2 hotels guests and just not convenient. We had free bikes included but the hotel only has a few bikes available so even at 8.30 in the morning, the bikes were taken

Great location close to beach and many restaurants and bars. Hotel has a great vibe and is nicely decorated. Room was clean and well maintained, equipped with everything necessary. Great that daily use of beach chairs and towels were included.

The room was a bit on the small side and the pool/bar was closed for renovation at the time of our stay (set to reopen midway November 25). Both of this I knew before booking so not really a complaint.

Wonderful breakfast, great location and design of the hotel, nice staff. Good value for the price.

The room was tiny, couldn't open a suitcase. Also the pool was close for renovation and we didn't get a heads up, the substitute pool was 10 minutes walk to a different hotel...

I’ve stayed at the Esme many times and really like the hotel. The main draw for me is the rooftop with a nice bar and pool. This time the roof was closed for maintenance…..it would have been great to get a heads up. It wasn’t even mentioned when I checked in, I discovered it when I wanted to go up, ready with my book and looking forward to have a nice drink. Quite disappointed. Communication matters.

Roof area was unavailable.

Excellent location, excellent service from the staff in reception, very clean hotel and the happy hour was a nice touch, 2 free drinks.Breakfast was also served to 11am, which was nice, as we never felt rushed. Ideal for a 3/4 night stay. Air con, safe and coffee machine in room. Bed was really comfortable. Would definitely recommend and stay again.

Unfortunately, for our stay the rooftop pool was still getting refurbished (ready for November I was informed), but we were offered use of another nearby. Rooms were small, and the lighting could be improved, otherwise no major issues.

Great location

The Housekeeping was very good, and the Bellman Jimmy is very hospitable

I would say that a small table in the room would be appropriate;

Great location and nice breakfast. Very serviable night shift personnel (Thank you Larry!).

Unfortunately not the most professional front desk (especially management when complained about not being able to use the pool or the rooftop bar). Hence, be careful before booking as both the pool and the rooftop were closed for renovation, something we were not informed about. Considering the amount of hotels WITH a pool, we wouldn’t have booked this one if we knew about the renovations in advance. So we had to walk for 10min one way to access a very average pool in another hotel.

Location, beautiful details

No pool, bar closed also

Staff excellent. Location brilliant. Services such as bikes breakfast welcome drinks etc all really nice. Bed and room really nice too.

Room a bit small but that’s maybe because we had such a huge comfy bed!!! Pool closed for maintenance but beach close do fine for us.

I liked the staff , location and decor of the rooms . Nice Restuarant closed by. It's a very boutique hotel feel.

Bookings did not inform me of the incidental fee. Which was 100usd per night . Coming from Trinidad that's alot to hold from your credit card without fore knowledge,we have a limit on mthy spending in the USA. Also the way the shower is designed,water spills over into into the bathroom. Well in the room I got. Also keep in mind the room has no bottle water, so walk with yours .

Stylish property, clean.

Room size is too small, no space for luggage. AC blowing directly on the bed.

Great location. Beautiful property. Amazing value for money

Convenient location. Gabriel at the front desk was very welcoming and helpful. Very good breakfast at the Durrell.

Room was really small.

Great location and all the staff were very helpful and friendly. Bed was really comfortable. The vibe in the hotel was perfect, quite and relaxing such a change once you walked in off the busy street.

The shower was so badly designed, water always running out onto the floor. There could have been more protein options at breakfast.

the location and facilities offered. very friendly and helpful staff. able to use bikes and beach chairs.

that the pool was not opened at your location because this was a reason for our booking.

Very good location, nice facility

Buffet breakfast option is very limited

Great breakfast! Fresh pastries, fruit, juice, yougurt. Protein, though, was only represented by hard-boiled eggs.

Unfortunately, the swimming pool was closed for remodeling. Also, one day our room was not cleaned and when we called the reception to ask for fresh towels, we were promised it to be delivered to our room, but never got it. One hiccup in the service. If not for that, it would be perfect and 10 out of 10.

The location on the property was excellent and accessible to Ocean Drive on South Beach

The room was small. I wished it was a little bigger.

The hotel was great, clean, great and helpful staff and good location.

This hotel is not just one hotel, but more like a mini village of different buildings. I stayed in one of the rooms in "The Drexel". The hotel was very quaint and I enjoyed the decor and little nooks to hang out and relax in. The location is great - there are plenty of restaurants to choose from, most things are within walking distance and the trolly loop pickups are close enough to walk to. I loved the fact that the room came with beach chair and towel rentals as I utilized those a couple of times. The pool was under construction at the time, so they sent us down the street to "The Kenmore" to use their pool which was nice and had chairs and cabanas to use. Every single staff member that we came into contact with was wonderful and more than willing to help with whatever we needed. I have to say the best part of the stay was the bed. I ripped all the bedding off of it to find a tag so I could look it up. If you're wondering, the mattress is from "Mattress Concierge" and our bed was from their plush line. I've been home for 2 days and I already ordered a mattress from them. Overall, I would stay here again.

Believe the reviews that speak to how small the rooms are. This is probably the smallest hotel room I've ever stayed in, aside from hostels. Not a deal breaker for this trip as we were only there for about 5 days, but if we had any more luggage or were there for a longer stay, we would've had to go elsewhere. My husband is a bodybuilder, so he's a little thicker and wider than your average man and he really wasn't comfortable in the bathroom because of the size. The walls are thin and the doors need to be pulled closed as they won't close on their own - this made it a bit noisy with everyone yanking their door closed throughout the night. The breakfast was light and limited in choices - think yogurt, fruit, toast, pastries, etc. If you're looking for a heavier, more filling breakfast like eggs and meat, you'll have to pay up for it or go somewhere else. And when I say pay up, I literally mean pay up, like as in $8 for 2 eggs pay up. Miami is expensive in general, but if you do your research you can find a few places with a decent and cheap filling breakfast. There are no ice machines anywhere, but they will bring you a bucket of ice if you call the front desk and request it.

Great location

Not enough lights in the room too dark If it rains hard everything gets flooded had to walk to back buildings and definitely you will get soaked.

Staff. Comfortable rooms. Location

The fact that the pool and rooftop bar were closed for renovations and we were not informed prior to our trip. There was a pool we could use but very far and not convenient.

Location, facilities

Rooms are way too small.

The rooftop bar, pool and lounge area was under construction and not available to guests. We booked this hotel primarily because of the rooftop area. It needs to NOT be advertised as available if it isn’t in actuality!

The location of the hotel is truly perfect. Being right on Ocean Drive, Lincoln Road, and South Beach makes the stay such a pleasure. The staff are incredibly friendly and helpful. The rooms are very clean. The internet speed is excellent. Having in-house restaurants also makes everything much easier. It’s a very safe hotel and neighbourhood, ideal even for solo stays. I can definitely say this is a hotel I would choose again on my next visit.

Breakfast was rather weak. Although you can order many extras at an additional cost, I was surprised to see some very basic items missing. That being said, the quality of what was available was good. I should also note that the pillows on the beds were extremely thick, which was uncomfortable. In a climate where the air conditioning needs to run constantly, I would have expected thicker blankets in the rooms. From a sustainability perspective, it would also have been nice if room cleaning were optional — for example, with a badge or sign to leave at the door. Since this option wasn’t provided, housekeeping was done every day. And yes, the lighting in the rooms was incredibly poor.

Wonderful location and great staff.

The lighting in the room was poor.

christine or christina at the front desk was amazing and welcoming.

unfortunately the pool was not accessible because it was under construction which was the primary reason why I picked this hotel.

Water leaked from the roof in to the bathroom , toilet handle broke, I end up fixing it

Great location in heart of the Art Deco district but well sound proofed from outside noise. Well appointed rooms and facilities.

Room a little cramped - no space for chair and desk.

This was a great hotel with easy access to ocean drive and south beach. Lots of good restaurants on espanyol way.

Rooms were a little small and very dark even with the lights on.

The staff was amazing and super helpful. I loved the bars that they had on property - very picturesque and comfortable. The beds were comfortable and nice. I loved that they had bikes available to use, which made exploring the city even more enjoyable.

I wasn't a fan of cleanliness of the carpet in the room. It was rather dirty and looked like it needed to be shampooed. Being guests at the hotel, you get lunge chairs at the beach, but once we got to the beach, we were told by the attendants that the chairs don't come with an umbrella, which was not mentioned by the front desk staff. We ended up purchasing an umbrella, but I do think staff should first inform people of the possible added expense, if their contract with the beach company doesn't indeed come with an umbrella.

Style, look & feel of the hotel were good. Location was good.

We thought the pool was quite small (and way too hot), the space in the room was limited (we had 2 double beds with 3 people but that pretty much cramped up the room and the breakfast was somewhat limited.

The location was great and the customer service of all the people that worked there was great! They did put us in a building away from all the amenities in the main area which I didn’t mind because I was told it was for the purpose of it being less noisy. However there was a restaurant and bar on the floor beneath so it was still noisy and might as well kept us in the main building by all the amenities and a neighbor that was riding a horse slamming the backboard of the bed into our wall next door which is uncontrollable by the hotel but could consider putting something behind the beds for that purpose so when I explain to the kids that someone is riding a horse next door makes sense. But the hairdryer was amazing!

The room was way smaller than described and presented online and the bathroom was even smaller and not as presented online, it looked clean and nice tiles with space to move around the bathroom but that wasn’t the case at all. The bathroom was so small and looked nothing like the pics plus had mold that could have been at least cleaned between guests. The robes were dirty and had hair strands on them and it made me feel uncomfortable with using anything else in the room at that point. The beds are not that comfortable my back was hurting by night 3. The windows were so dirty and chipping away wall pieces, the cleaners would just close the shade when they came to clean the room.

Amazing location near restaurants and shops, beach chairs, towels, ice coolers and bicycles included for free. Staff was always available and ready to solve any issues.

Drinks and food quite expensive.

The interiors is very nice

Our room had a constant food/cooking smell from the vents. Breakfast was a total scam. They offered watery coffee, bread and berrys. Literally.

Location top

Room too small! We hit the bed so many times when trying to move around the room - cannot be that rooms have these dimensions

The location was great, plenty of shops and restaurants nearby! The staff were all super lovely and helpful. I particularly enjoyed the design of the hotel, it had a very unique vibe to it. Overall, a wonderful hotel - definitely recommend staying here!

The room was a bit dark, but not a big issue!

I liked breakfast

Rooms were small

It’s close to everything, the beach, the restaurants etc.

The interiors of the hotel were really nice. Rooms were beautifully decorated with good quality fabrics

Room size… they were small

Lovely people and service, comfortable bed with excellent bedding, delicious bath products. Decor is charming.

nothing!

amazing amenities inside location, swimmimg pool area is great, small beautiful restaurants and bars

the towels, umbrellas, and chairs on the beach should be free

Amazing location, right in the centre of the art deco district, with great facilities including cocktail bars, restaurant and small rooftop pool. Awesome ambience and feel about the place.

Rooms quite small, but you expect that in the art deco district.

Location, roof top

Hidden fees for amenities. Rooftop & parking specifically. Both should be included in the resort fee already paid at booking. They are not. At approx 50 each. A PRIOR notice would be appreciated for guest.!