Hotel Mandarin Oriental, Miami

View, staff, breakfast, comfort…

Nothing!

Location; amazing staff

The rooms with view on the water side

The screen ( curtain) in the room that splits the bathroom

Best views in Miami downtown area.. Always exceeds expectations. All staff super friendly, kudos to the Mandarin Group A++

All. Very good service staff. All.

The location

It’s old and feels the years.

The peaceful atmosphere and location were great. The restaurants on property were amazing and the live music was incredible.

The rooms were luxurious

Certain aspects were dated. The gym was dated, just out in several guest bedrooms that had gym equipment out in them. There was a lack of restaurants, a very good Japanese fusion and then a hotel lobby bar which also served food.

Impecable

The pool is too small

Amazing views and staff. Very helpful. Bar lobby is spectacular with live music in the evening. Beds are comfortable. Prime location

Everything was perfect!!

large and comfortable room, stunning views, fantastic bathroom, excellent breakfast, great service. It's difficult to find fault with this hotel and it's my default option for Miami.

Nothing

location

One of the best 👌

Beautiful and perfectly located

Nothing

Nice view. Good location. Many good restaurants around.

The traffic to get to the island.

Impeccably clean, excellent bedding, great staff, good location

Pricey

Amazing location and views of Brickell and the Bay. Aside from the miscommunication in the beginning of the stay, the rest of the visit was great.

There was a mix-up and miscommunication by the front desk staff about our check in time, which resulted in a longer wait than expected. The front desk staff also miscommunicated about bringing up our luggage, and I had to go back to the lobby to sort out when it would be brought up to our room.

perfect location, great staff, excellent food

location, comfort of the rooms,

Excellent location, elegant rooms, lounge and pool area.

Location is great. We had an excellent welcoming by the staff. The front desk lady, who we guessed was from Ukraine or Russia based on her accent, was very professional and cared about us. She upgraded us to a Junior Suite. The room had a broad view of downtown Miami with partial water view as well.

Sink was clogged unfortunately. We ordered room service but did not receive waters as we requested.

Staff and service.

Construction work and noise starting at 6:00am.

We had fun

Some staff can’t speak English

The bay view

Do not have coffee machine in the room.

Clean, View & Location. excellent restaurat “la Mar”

Clean rooms and view was excellent .staff was also excellent very helpful and friendly

Need darker letter written on hotel for easy notice and a sign at point of entrance

Excellent hotel in a great location.

Great location...Great view...Great service!

Friendly staff and great first impressions (and smell) as you would expect in a MO hotel. Room was great, fresh, clean comfy bed and lovely sheets, plus great shower and amenities, oh and fantastic view!

restaurant and breakfast was good but over priced.

Location is great. Staff is very friendly. Still a nice vibe, even though they're planning to demolish the hotel next year.

The fitness facility is three empty hotel rooms with equipment. There is a large opening between the bedroom and the bathroom. There must've been something covering it at some point. . . The pool is inadequate for a hotel this size.

The hairstyling was the worst experience I had in my life.

Location. Feels so elegant. Beautiful views.

Nothing at all except the price.

Front Desk Servicie and hotel location; restaurant & MO Bar. Also, I was pleased with a courtesy room upgrade because of my Anniversary celebration.

Had to wait a little for my requested yoga mat and my coffee ☕️ machine in the room

Location was great! Skyline view suite was very spacious. Room service was excellent, served hot and with fantastic service.

Lumpy pillows, you have to pay for WiFi and the bottled water in the room is impossible to open. Bathroom was dated and the blinds that separate the bedroom from the bathroom seemed like an after thought.

Everything was wonderful.

Very beautiful on the water

I got lost once

Check in Location Room standard Food

MO quality

Nothing really

The staff were incredibly friendly and helpful. I never felt uncomfortable at the location - they knew our names and were happy to assist with everything. They even provided a complimentary slice of birthday cake to help us celebrate! The rooms were clean and housekeeping did a great job maintaining our very spacious room everyday. The view from my room's balcony was just breathtaking (photo attached). Can't rave enough about this place. Incredible experience, 10/10 would recommend.

If you plan on traveling around Miami just know the location is a bit inconvenient. I think hotel is AMAZING for stay-cations. Has great food at the restaurants. Has live entertainment. Has a bar. Has a pool and hot tub. Has a spa. Has a store. Has interesting art around. Has a fitness center that hosts yoga classes. You don't really need to leave. But, during all car trips the 4 days of my stay, there was a lot of traffic just across the bridge when you leave the hotel. We had to move dinner reservations back 30 mins due to sitting in traffic for 20 mins a mile from the hotel. However, the experience at the hotel far outweighed the inconvenience of travel.

I loved my room it was spacious and beautiful.

The location and the bar.

I asked for extra pillows and for the shower to be fixed and neither of those things happened.

Everything about the hotel. Great food in particular.

The development plan to build new towers at the current location. Sadly, the man-made beach seems to be already gone due to the plan.

location

parking was costy

Very good

The overall experience was great!

Once booked, I was prepared to pay the amount, but then at check-in, I was told an additional deposit of four hundred dollars was needed in case of damages and security, which I was not prepared. I would have it returned at the end of the stay.

Everything in this property is great! Location, premises, comfort, food, service.

N/A

Carpets are wet.

Beautiful Property

Nothing

The view was amazing. Great location. Room was nice and comfortable.

room was a suite on the 19th floor......very quiet great view....very spacious......clean, well supplied with great amenities.

balcony furniture could have been more comfortable

best view. very clean. love all the staff members. the best service at the pool area and restaurant.

none