Cadillac Hotel, Miami

Breakfast was ok Cabana price 20% charge when I went to order and pick up food was ridiculous

Staff friendliness could really improve Cabana manager was indifferent to our needs

the property is well located. The lounge bar is great. there are two pools one adults only which is great. We didn’t go to the restaurant but the buffet breakfast was exceptional. water and coffee in the room always available.

I was expecting the room to be a bit bigger and I booked ocean view but it was partial ocean view so I was a bit disappointed. the bed is not the most comfortable. moreover for the type of hotel and price paid I was expecting robes instead of towels.

Good location. Nice view from the room. Staff was friendly and helping.

Room wasn't worth the money. We stayed in a one bedroom suite (i believe, their most costly room), and we were disappointed by the finish and quality of the room. Bathroom door was broken and making noise while opening/closing (which they fixed upon request). Bed was making noise as well. There were some water leakage from one side of the roof at the entrance. There were many more such issues.

Our 2nd time staying. We had 3! uniquely off-putting near disaster experience during our stay which I cannot described adequately here. I will compose a message to management later. The property itself is great. The room is great. The staff is kind and polite, however the kindness and politeness doesn't really matter without the follow-through actions and communications.

The 3 events starting from the moment we arrived to the pool, to the bumbled job of getting our jewelry out of the sink and room tidied up as promised and the concierge booking the wrong date for dinner. Without going into detail here, we expected that a property of this caliber would have staff interested to follow-through on their promises and check in on guests to make sure things went according to plan.

Location

Right on the beach and beach path for walking & biking

Having to ask for a balcony after arriving. They show one when you sign up for a "beach front" room. We all eventually got one

it was very aesthetic and clean. Our room was spacious and comfortable. The was attentive and helpful and came with a good attitude.

The chair and towel procedure seemed a little unfair and not equal to the value you pay for your free amenities. Certain food items were overpriced such as a small water being $8. They also left our during booking there was a $150 fee a night as a potential damage fee.

Loved the cabanas at the beach. Reasonably priced.

Better food options. I felt the pool/patio and beach menus were too sparse. More vegetarian options.

I went with my girlfriends for a long weekend and we loved all the amenities—the pool, bar, restaurants, and direct access to the beach. The hotel staff members were friendly and so helpful, and went above and beyond.

I was a bit disappointed in the condition of the bathroom. The floor was dated and needed a deep clean or re-grout. The carpet was a bit worn. And the bedding, while clean wasn’t tucked. The room size was great—and views made up for it. We paid a lot for panoramic ocean views. But if we were in a room without view, I would have been majorly disappointed especially for the price point of this hotel. The service in the restaurants was rough. They were clearly overwhelmed and understaffed. We weren’t in any rush and didn’t mind, but we witnessed a few people getting upset by being forgotten or ignored by the wait staff.

The gym is too small and narrow for this place; it was full andi was not able to train

The appearance is beautiful, and the view was amazing.

The beds were uncomfortable, the sheets had holes in them. The comforter was upside down so the tag was in your face when you were sleeping.

Location was very good, price was comparatively fantastic, ocean view was great

Old hotel, could use renovating, hallways & lobby were FREEZING cold

The staff was always helpful and nice. Food in the restaurants quite good

Hotel needs some proper renovation, obligatory charge for sunbeds is outrageous, very avarage if to compare it to the european standards. Check your bill, as it charged me for in-room service over 200$ , because it registered putting a bottle of water in empty fridge! As for a view, ensure what you are getting as many rooms have wall views.

Amazing location right by the beach and boardwalk with a beautiful pool and beach bar. The food and cocktails at the beach bar were delicious. The rooms were spacious and had balconies with ocean view. All the staff was very friendly and helpful.

It’s $50/night to park your car and it’s valet only. You have to give the valet 30 minutes notice if you want to use your car. It seemed very expensive and inconvenient.

Position Beach

Maintenance and cleaning of the pools

Pool and beach area

Bathroom in rooms and lighting

The view was amazing.

The pool closed early.

Location was great. Easy access off the island.

Amazing location, staff, food

Mold smell in the room

Staff was very friendly and helpful. Especially resepsionist Mr. ATACAN is wonderful. Special thanks to him. He tried to cover and close all issues and he did.

Cleaning was not Good. Only floor was cleaned. Top of all furniture, drawers was dirty. The rail of balcony sliding door was terrible. The hotel name is beach club but they are charging 22 $ per day for umbrella at the beach.

Every thing

It is great that parking is free

AC issue for 3 nights every day has to be called reception 3-4 Tim’s and technician, they didn’t help us to be more comfortable, my kids sick caused freezing

Management bad experience not helpful

Awesome place to stay

I just didn’t like putting the deposit down with out ever being told I hope to receive it back

Everything was wonderful. Hotel is beautiful and so clean. Employees all friendly and very helpful. Definitely will go back.

Resort fee was 39.00 a day which was fine but then we ate at Donna Mare (hotel's restaurant) and they also charge a small resort fee to your bill.

The property was so amazing and beautiful. Everyone was so helpful and kind.