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The Olsen Hotel, Melbourne

637 - 641 Chapel Street, South Yarra, South Yarra, 3141 Melbourne, Australia (show on map)

Expert reviews

New York Times review:

“The Olsen Hotel, a 224-room property in South Yarra, is dedicated to the 91-year-old landscape artist, John Olsen, one of Australia’s most accomplished painters, with his works scattered throughout.”
Featured in New York Times’ 36 Hours in Melbourne.

Guest rating

This an aggregated customer review rating of The Olsen Hotel, Melbourne. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.4 out of 5.0

Ranked 10th in Melbourne

149£133$185¥19610C$144A$144HK$1448S$244SFr173¥1174kr1526kr1117kr1441

What guests liked

All you need to know

The Olsen Hotel is situated in the famous Chapel Street of Melbourne. There are 224 spacious and elegant rooms for the guests. The rooms are designed with the artistic works of Dr John Olsen. When you enter the Hotel, you will find a sculpture that will blow your mind.

Here are some of the best services of The Olsen Hotel.

Rooms

The Olsen rooms are categorized into different styles to complement every guest. The room types are studio suite with and without balcony, deluxe studio suite single and twin bed, and many more. Here, in The Olsen’s, you also get penthouses to make your stay even more pleasant.

Facilities

The Olsen Hotel is packed with loads of facilities for the guests. The hotel gives you a 24-hour room service. You get the facility to organize an event in the hotel. You are granted access to one of the smart cars to tour the city. The hotel has a gym and massage room to give health benefits during your stay. You get many more facilities such as Valet service, local tours, pools, sun deck and much more.

Meeting Rooms and other events

The hotel has six meeting rooms well equipped for all business presentations. You can go pre-booking the dates for your meeting and then you are good to go. If you have a marriage function, then the Olsen offers beautiful penthouses for such events. They offer exclusive discounts on overall costs as the wedding event offer.

 

Hotel deals & lowest price guarantee

We partner with Booking.com and Agoda. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.

Location

Recent guest reviews

4.0
Kit

19 May 2025

Great location. Excellent restaurant, happy hour and breakfast included in our room rate.

Location and the amazing breakfast. Kids loved the lolly bar.

Not much. Parking was tight for our car.

4.0
Sandra

12 May 2025

Nice pictures on the Walls. Good sized room & facilities. Good location.

Liked the pictures on the walls. Large nice rooms. Restaurant was good. Pool nice. And small gym satisfactory. Good location close to family, & Shops, including Coles within walking distance.

Bit of confusion with Bill as they charged our room someone's else's restaurant bill. It was sorted out. Also some confusion if the breakfast was included. This was also sorted.

4.5
Simon

11 May 2025

Comfortable and Convenient and good value for money

The location is brilliant. I’ve stayed here recently in March and the hotel is close to a great number of shops and cafes and near the gym I use in Richmond. The rooms are spacious and comfortable and well equipped including Nespresso machines

Only small thing was the bathroom did not have much space on the vanity for toiletries

3.5
Tommika-lea

9 May 2025

Pleasant

Comfortable bed and great location

Facilities are tired and no spa as advertised

4.0
Mds

5 May 2025

Very good

Service. Restaurant

Nil

3.5
Jodie

4 May 2025

Pleasant

Location, room was a good size, bed was comfortable and liked the bar.

Pillows are too soft. Not the same as other Art Series motels. Bathroom was a little small but nice.

4.0
Antony

1 May 2025

Very good

Great location and good rooms and good facilities

The service team at breakfast were absolutely diabolical. They have no concept of customer service. I ordered a fresh juice with my breakfast and it never came. After waiting 15 minutes I went to the bar to ask if I could collect it and was told to ‘wait, I am busy’. The waiter / reception person was serving 10 tables but couldn’t cope. A disaster to add breakfast to your package

4.5
Sophie

28 April 2025

Fabulous

Comfy , pool for kids! Great view ! Friendly

Nothing bad other then we only had 2 towels between 5 of us was to late for me to worry with the kids about calling!

4.5
Nicole

20 April 2025

We had a great time, loved the pool!

The pool, the location, little treats in the foyer

4.0
Chanelle

18 April 2025

Very good

The room service was incredible

4.0
Masters

17 April 2025

Fabulous

It was great I incorrectly booked the wrong room

4.0
Sarah

15 April 2025

I would stay here again

Great location, great facilities, slight mix up with the booking (we were put in a lesser suite than we had paid for) but this was resolved. The rooms needed a bit of painting and maintenance but otherwise good.

4.0
Jeffrey

12 April 2025

Location and spacious rooms

Amazing location Good to have in house restaurant open till 9 pm

Getting a bit long in the tooth

4.5
Michael

5 April 2025

Good.we will staying there again soon.

We stayed in room 706. The toilet seat was hanging by a thread- very loose.

3.5
John

4 April 2025

Pleasant

the beds were very comfortable

there was a sewerage smell coming from the bathroom drains

3.5
Barry

2 April 2025

Friendly staff but no real atmosphere

Reasonable

3.5
Sharon

1 April 2025

Excellent location

We had a fabulous studio , BUT the entry door failed to open after we’d dropped our luggage off. The staff were accommodating and the manager offered us a drink in the bar as he thought it would be a quick fix. It took over an hour and were then told we were being moved to a “superior suite” . It wasn’t better, it had smaller bathrooms, but it had a balcony which was no use to us. Breakfast was good, but I got the impression that it was not a well maintained hotel, eg the safe didn’t work (in the 1st room), the 1 lift had access to all floors unlike the other 2 which could only be accessed with the security key. The signage on doors and lifts had broken lettering and the lift floor at the doors needed to be repaired. It’s a great location despite the unpleasant experience.

4.0
Katherine

31 March 2025

Great stay

Perfect location near train station and cool area of Melbourne. Room was set up a bit strangely, but generally it was great.

4.0
Melissa

31 March 2025

super friendly and accommodating staff, nice pool and gym, well located.

super friendly and accommodating staff, quick to respond to any requests. Nice pool and gym.

well appointed but not the most well thought out rooms. It took me a day to work out the various lighting configurations and there were no cloths or teatowels to clean up the kitchenette.

4.0
Barry

30 March 2025

Comfortable and convenienr

The bed was comfortable the location excellent the room quite large

There was no on site parking and we were not previously informed.

4.0
Rachel

30 March 2025

Very good

Great location and price

4.5
Amanda

30 March 2025

Comfortable and welcoming.

Staff were very polite and helpful, very homely, Beds were comfortable, we were able to fit a family of five comfortably, breakfast in the restaurant was delicious & I received a bottle of wine and free drinks for my birthday.

Chapel street traffic was loud. Lots of hoons with loud cars.

4.5
Joanne

30 March 2025

Lovely stay

The food and drinks at the bar were very good and the room service breakfast was quick and good. Great views from my balcony and large lounge & dinning space.

The coffee wasn’t great. Not great flavour and considering Melbourne is known for its coffee and there are so many fantastic coffee roasters out there it could be much better.

4.0
Margie

25 March 2025

Very good

Was overcharged - charged the 2 rooms price as a single room. However, once I pointed the error out was refunded my money.

4.5
Chantal

23 March 2025

Fabulous

Location was walking distance to woollies, restaurant and train station. Only 2 stops to flinders st station.

Breakfast in the hotel restaurant took an hour to be served otherwise it tasted lovely.

4.5
Ryan

21 March 2025

Awesome !

Will definitely recommend and stay again

3.5
Melanie

14 March 2025

Pleasant

Location was perfect, comfortable decent sized main room and bathroom with adequate facilities.

Bathroom basin had big cracks and chips in it. We stayed two nights and were supplied with two coffee pods - could have been a little more generous. Weekend parking across the road was half the price.

3.5
Michael

12 March 2025

Great spot but needs an update

The location

I wouldn’t say I didn’t like the property but I’d say it’s a bit out dated

4.5
Benjamin

11 March 2025

Excellent

Great location, pool, and gym.

4.5
Elena

6 March 2025

comfortable and pleasant in the upgraded room

the upgrade was much appreciated I booked on Booking.com the room with kitchenette but the 1st room didnt have it , not the coffee machine not a microwave ...anyway i was moved into the room that had it all and in a much quieter corner ( 1st one was overlooking the Chapel st ...tram makes it hard to sleep) The POOL was great and big ! sort of outside and heated. the Staff very polite and helpful :)

Bed is quite hard ...for me... i have a bad back so ability to function the next day is important. Swimming has helped to loosen it up .

4.5
Laurence

2 March 2025

Fabulous

Location and value for money.

Bathroom needs updating. Bathroom sink cracked and floor stained.

4.5
Nica

26 February 2025

Second time i stayed at the Olsen and it’s always fantastic

The bed was comfy! Restaurant was 10/10

There should be free bottled water in the room

4.0
Sally

21 February 2025

reliable comfortable hotel

good location, very spacious, good facilities in room. eg kettle, coffee maker, etc handy having a restaurant downstairs close to many shops, including supermarket, Big W and lots of restaurants

decor and fittings looking a bit tired and in need of refresh. shower head is hard to get right not much bench space in bathroom

4.5
Ferne

21 February 2025

Comfortable spacious stylish room, trendy location

Great location in South Yarra - restaurants, bars, cafes, shopping Comfy bed Spacious Stylish Room Pod coffee in room

Breakfast while delicious - a bit expensive

4.0
Edward

18 February 2025

Really relaxing

The view

The freezer kept defrosting in the mini bar

4.5
Kerry

11 February 2025

A good value city hotel for a family break

It was perfectly located close to the train station to get around the city. The room was well set up for a family - the kitchenette was well equipped and the dish drawer was a bonus - although we mainly ate out, it meant we could have a few simple meals in our room. As a family of 4 sharing a twin room, the room was more spacious than most and we felt we had plenty of space for our weeks stay. Plus the pool was a lovely extra especially at the end of a hot day. The staff were very friendly and we particularly appreciated being able to check in early.

4.0
Belinda

10 February 2025

Quite comfortable for an overnight stay

Location, ice water in the foyer, staff, pool

The room was very small which I probably should have expected but didn’t. No bathroom privacy at all as so close to the bed. Having said that, the staff were great and it was lovely and clean

3.5
Cath

9 February 2025

Funky well apportioned hotel

The room and the art were great

The check in process was ridiculously slow and laborious

4.5
Margaret

8 February 2025

Fabulous

The location was great for what we needed. Breakfast was fine.

On arrival, the receptionist seemed quite disinterested . Not a good way to start our break.

4.5
Richard

4 February 2025

Fabulous

Perfect location, big rooms, lovely pool

Food and beverage options are a bit average and expensive for what they are. No free bottled water in rooms was a bit surprising.

4.5
Ahron

3 February 2025

Great stay - would stay again.

Really great location, good sized room and I love the amenities at the hotel! I love staying here when I’m in Melbourne

The bed felt a little hard. I struggled to get used to it.

4.5
Jason

3 February 2025

Great place. Well located. Will return

Costly. Comfortable. Clean. Convenient and great value

Location. Quality. Comfort

4.0
Gerald

1 February 2025

Efficient, nicely-decorated Melbourne hotel in a pleasantly busy neighborhood.

Efficient, knowledgeable staff. Comfortable room, large enough for two people and large suitcases. Great location, lots to explore!

4.5
Duffin

29 January 2025

Fabulous

Good location. Good rooms

The restaurant was very average, poor service and overpriced

4.5
Philippa

28 January 2025

Ideal location, great staff, comfortable room, good value for money

Location, late check if you become a member , 1pm! Nice and clean

Charging $100 deposit which took several days to be returned to my account

4.0
Cassy

19 January 2025

relaxing. until check out

bed, room, location. excellent. very disappointed to find $500 worth of overcharges on my account on checkout, mainly for parking (I don't have a car)

4.5
Hugh

18 January 2025

Fabulous

The location was excellent very good for my purposes parking was easy, breakfast menu was good and the cafe service good

Mattress was a bit soft but very comfortable. The bathroom was a bit small

3.5
Sue

13 January 2025

I thought the staff were friendly and helpful. The hotel is old and dated.

Staff and service

The room was shabby and dated. Damaged blind, cupboard hanging off its hinge and chips in veneer.

4.0
Hai

5 January 2025

Excellent

I didn’t having any breakfast while staying there.

Not comment

4.0
David

4 January 2025

Had three different rooms. First room was outside the door to the pool / gym area and started banging at 0530. Staff

Location Cleanliness

Tired - looks in need of a refurb

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Wine/champagne (additional charge)

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Grocery deliveries (additional charge)

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre (additional charge)
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Luggage storage
  • - Concierge service
  • - Invoice provided

Activities

  • - Fitness centre
  • - Fitness
  • - Bicycle rental (additional charge)

Outdoors

  • - Terrace
  • - Outdoor pool
  • - Sun terrace
  • - Outdoor pool (all year)
  • - Outdoor furniture

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Daily housekeeping

Parking

  • - Street parking
  • - Electric vehicle charging station
  • - Accessible parking

Pool and wellness

  • - Heated pool
  • - Shallow end
  • - Sun loungers or beach chairs
  • - Fence around pool
  • - Swimming pool
  • - Swimming Pool

Miscellaneous

  • - 24-hour security
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Face masks for guests available
Check availability 149£133$185¥19610C$144A$144HK$1448S$244SFr173¥1174kr1526kr1117kr1441