The Olsen Hotel, Melbourne

Everything spoke value and service excellent, great location.

Rooms are clean and the artwork is beautiful. Lolly bar at reception is a fun touch.

I found the front desk staff complacent and not overly welcoming. Hotel is tired. Lightbulb in bathroom didn't work. Shower nozzle not working properly. No free bottled water on arrival. Have to do a QR code for a bathrobe. Our room was not ready at 2pm as we were informed when we checked in the morning. My daughter went to go to the room at 4pm and it wasn't ready and she wasn't offered a drink voucher or anything which is very disappointing.

Location clean

No topping up of water coffee milk tea we had to ring down and was very slow. Breakfast was terrible

Great location

The staff were inviting, easy going and helpful

The lack of natural light in our room

Good location in South Yarra. Close to lots of restaurants and shops.

Cleanliness could have been better. There was a hair in the bathroom that 100% was not mine.

Great facility in the heart of all the action

more washing machines & dryers would be great

Close to family & Chappell Street food etc Nice pool to walk in. Ok gym Restaurant good. Great small toasties & fabulous coffee in small café opposite hotel. I liked the paintings on thevwall

No toilet or change room near pool & gym.

Bed was very comfortable. Pillows were a bit big

We had a wonderful 2 night stay here for our anniversary. The room was a good size with a huge balcony. We asked for robes and they were delivered to our room within minutes - beautiful, soft towelling bathrobes. The bed is just amazing. Such a comfortable mattress. And the room was so quiet. The usual tea/coffee supplies and a kettle along with a coffee pod machine - perfect. Breakfast was a la carte and with great choices and all delicious. Excellent coffee! I love the little touches of a lolly station in reception - couldn't resist trying a few. It is in a great location for all the shopping, bars and restaurants of South Yarra. We loved it and look forward to returning.

Tv was postioned to the side of the bed - a very minor concern.

location is good, rooms are neat and tidy

rooms can do with a make over.

View Decor Comfy bed Sheet over and under doona - makes it easier for my husband to remove his side Bathroom items Signature smell Lollies!

Mould smell in corridor Stains on soft furnishing

Clean, modern, comfortable beds, strong shower pressure and a great balcony

Would have liked a comfy chair in the room

Kitchenette in room, staff are very accommodating. Self service laundry on every floor which is great

Room felt dark, more bright lighting would be great

The bed was comfortable but squeaky mattress. The coffee machine was not good

location and facilities

nothing

I had the best accomodation at the hotel , lake eyre penthouse.. how could you complain.

Loved the room

Breakfast down in the restaurant wasn’t the greatest

The twin deluxe room was super spacious. It was fantastic to have our own beds at far ends of the room with curtain separators. I wasn’t expecting that. The decor was amazing, super happy.

Location facilities in reception newspapers iced water room was good value with its cooking facilities

Great value 2 bed suite spacious and comfortable

Way to keep adjoining doors could be better didnt go to restaurant as too expensive maybe more affordable meal options for guests

very well appointed, spacious bathroom and living /sleeping area Kitchen very compact and suited my needs well.

nil

The decor in the hotel was fabulous, very inviting and clean. Bedroom was super spacious and the bed was extremely comfy. Loved the coffee machine in the kitchenette, very well equipped!

Location Food Staff

Location - very central for my business meetings

Great location. Public transport, Woolworths and many quality restaurants are within easy walking distance. Convenient that the hotel has a drop off/pick up zone at the front door.

The room is more clean

No lock on the door

The location and cleanliness.

Limited parking space.

Comfy beds, great pool!

Hotel was a little 'tired' - probably very lux about 10-15 years ago!

location,quiet,balcony,and easy

the lifts can be frustrating,if thats my biggest issue then it was excellent

Location and room , great value

Staff were very friendly and the room was spacious. Loved the art work from the owner.

Very well appointed, great art, great service.

Parking not guaranteed until check in.

Close vicinity to everything!

The hotel was lovely / newish clean, great location to chapel street/ toorak rd. Good pricing, I will stay there again in a few weeks time for sure !

nothing

Rooms were lovely, neat, clean, felt modern and new. Bathroom was clean and hot water was hot with decent pressure. Heat pool was good, big sized pool too. Bar and restaurant was convenient, staff were great. Hotel on the main road of Chapel, close to shops, restaurants and trams. Room was quiet and couldn't hear the traffic being on the main road.

In the photos there was a spa jacuzzi, the photo was also used in the lifts. Another couple and us were looking for this spa but this is only for the penthouse guests. Oh well pool was good enough, it's open so was a tad cold but nice with the breeze.

Great location, great price, great service

Nothing

Clean and quiet and had a restaurant. Kitchens in the rooms.

It was small but I called and asked housekeeping for soy milk instead of dairy and they said I had to go down to the restaurant and ask for a cup and take it up myself which is a bit odd from other places I’ve stayed but also the restaurant was shut.

It was very clean, very modern and friendly staff.

We booked a deluxe room for five people and only got two beds.

Location and room was spacious

Comfy bed. so close to south Yarra attractions and Yarra River path and the station. The heated pool! Overall it liked the place.

There was dried blood on the sheets and dust in some areas of the room. Room didn’t match description I booked - booked room with queen, kitchenette with microwave and bath but room had 2 singles, no kitchenette and shower only (Did have a balcony tho).

Location & quiet position of 11th storey room

Later check out

Staff were amazing kind and considerate

If you love our Australian artist John Olsen’s work as much as I do, you will love this hotel. Prints of his paintings everywhere- it is a real treat!

Great location. Super helpful staff. Comfortable rooms.

Great location,clean and comfortable

Room service was expensive and poor quality Very basic and food was cold

Love the location and our room was very comfortable

Convenient location , very helpful staff

Breakfast is consistently understaffed , so we chose to eat elsewhere as the wait was always too long

Very comfortable, super quiet and convenient location

Parking is on a come first basis. Would have liked to have been able to book and reserve a car park

To hotel was in a great spot and the room was nice and clean.