Riad Star Hotel, Marrakech

The Riad was absolutely gorgeous. We loved our room and the common areas, especially the rooftop.

We were in the centre of the medina, so it can be bit chaotic outside

The peace and quiet of the Riad, the rooftop area, the app and the breakfast !! The Riad has lots of character, feels like a home, with friendly and helpful staff.

Initial communication via Booking.com was poor. A standard e mail was recieved, subsequent communication was slow and my messages were not read properly or replied to properly.

My recent stay at Riad Star was nothing short of exceptions, thanks to the amazing service provided by the caretaker, Amin, and the food offered.

Absolutely loved it! Me and my friends stayed at the Riad for eight days. The hotel was amazing they had everything you could ever need. In the morning we had breakfast which included lots of different foods. Breakfast was very delicious and fresh every day.The staff was really friendly and helpful. When we arrived one of the staff members (Amine) greeted us and brought us tea and cookies to welcome us, then he gave us some ideas and explained what we need to see in the town and offered to book some things for us as well. They clean the rooms every day and whenever we needed help they were available. Amine helped us a lot to get to know everything in the town and feel safe there for which we are thankful. The staff helped us to surprise one girl of our group with the birthday breakfast and it was an amazing surprise-we were so thankful. The riad also has a really beautiful terrace which you could use at all times to chill or sunbathe. Overall we enjoyed our stay a lot and we definitely recommend!!

Breakfast and Kind staff working in this Riad. Saeed, Iman and kind ladies preparing very nice breakfast,

Location. Our room was in basement and walls rather humid. It needs renovation to have dry walls

Lovely breakfast selection brought to us on the roof terrace

Especially the stuff are so helpful, very welcoming , very kind , always present for helping. The stuff made my stay enjoyable.

Ali particularly but Amin also, and everyone else, couldn’t do enough for us. They were exceptionally helpful and thoughtful. They would arrange anything we asked for.

Nothing

The term "RIAD" means an acomodattion inside the Medina. The Star was a truly marrocan experience, the staff extremly friendly makes you feel like home.

Location at the first sight

Excellent location, lovely place, but most if all the staff extremely helpful and accommodating.

It’s the best location if one wants to be closer to Medina. Breakfast served was wonderful and had some changes everyday. Staff is exceptionally caretaking.

Only thing I could think of was the shower area in the bathroom where water was draining quite slowly.

Everything, the timing of the breakfast and the staff was fantastic and very helpful.

Very old house and beautiful. The looks on the doors where very old and it was noisy and cozy 😁

Service is wonderful. Booked pick up from Casablanca airport with Riad and booked drop off with Riad, no issues. Very smooth transit and very nice welcoming first night. Many tips offered. Loved how there was a common area with kitchen you can use and water for you. Breakfast was very attentive. Everyone was so nice. Housekeeping is good. Location is good. We were able to walk everywhere.

First time at Riad, not used to not having outside light. Room is dark and not enough light. The toilet and bathroom is on older side and you’ll hear the toilet running after the flush.

Stayed as a group. The rooms were clean, the staff was very friendly and helpful, and the riad was spectacular. The breakfast served includes local tastes. Tea, coffee and hot water were always available in the common room. The terrace has a lovely old city view with comfy cushions.

Would be better if there were bathroom slippers.

The Riad is beautiful and authentic: we felt the real marrocain atmosphere. The breakfast was well served and the quality was good. We arrived late in the morning and we were welcomed in an excellent way with a typical mint tea. The staff is nice, polite and always available. Amine is the perfect host, helping us in every situation: he gave us advices and suggestions for visiting Marrakech.

Authentic Extremely nice and helpful staff

You have to walk to hotel Narrow streets a d walking only

Great location, very spacious and comfortable room! Excellent breakfast and Ali and the staff were amazing!!! Highly recommended

Very service-oriented, dedicated staff. All friendly. They go out of their way to help. Very clean. Very comfortable rooms

Sometimes can hear inner courtyard chats, but hey that's the concept of a riad, so it's kind of natural to hear a bit of interaction.

the property is very nice inside and super clean. there is a nice breakfast with sweets fruits tea water and Moroccan food. I want to pay attention to the staff for how kind reliable and helpful are. it is not safe to go around Medina 4 ladies alone. thanks to Ayoub who escorted us every single time and made us feel safe and at home. he was special and amazing

just the fact that Medina is not a safe area for ladies only

Extremely helpful and friendly staff. Great location and beautiful Riad. Lovely breakfast every morning.

We had a wonderful stay at the Riad Star The staff ,especially Ali,went absolutely over and above to meet and greet us and make sure we didn’t get lost! They were so kind and helpful The Riad was beautiful inside and our room was wonderful ,such a lovely experience and I’m so glad we chose to stay there I loved being in the medina and close to it all but it was still amazingly quiet inside the Riad as it’s perhaps just a little further out from the commotion making it lovely and peaceful We had a scrumptious breakfast on the last day as I was out very early exploring the first days They had everything you could have wanted,pancakes were especially delicious! Many thanks again for a most wonderful stay!

We had no issues at all

The staff was absolutely brilliant!! Went out of their way to make your stay comfortable. Very comfortable big room, sunlit and airy property with beautiful decor!

very friendly stuff, excellent location, wonderful design

it was a bit worn out at places, but nothing major

Stayed in a family room with 5 friends for 2 nights - was a perfect size and great location! Staff were friendly and the breakfast was great. Definitely check out the roof terrace if you stay here!

Staff were helpful with arranging taxis but they were very expensive so would recommend getting a metered taxi from a rank rather than booking through the hotel

Excellent staff, great breakfast, stylish and comfortable room

Not a great neighborhood but very quiet and still safe.