Riad Star Hotel, Marrakech

31 derb ailich، Marrakech 40000, Morocco (show on map)

Expert reviews

New York Times review:

“In the teeming pedestrians-only center of the city, Riad Star offers a quiet and cosseting retreat. Its celebrity history provides a fascinating back story, while personal service manages to make the hotel feel like home.”

Guest rating

This an aggregated customer review rating of Riad Star Hotel, Marrakech. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.4 out of 5.0

Ranked 8th in Marrakech

112£100$139¥14734C$108A$108HK$1088S$183SFr130¥882kr1146kr839kr1082

What guests liked

All you need to know

This fine hospitality center is located on 31 Derb Ailich Kaat Benahid in the Medina district of the city, where it offers guests a comfortable and satisfying living condition fitted with the best of amenities and facilities.

The hotel offers stylish and elegant room options such as Superior Triple Room, Standard Double Room or Twin Room and Double or Twin Superior Suite. The Riad Star by Marrakech is a family-friendly hotel, as such, it offers room options for families in the hotel for vacation. The Deluxe Family Room has all the necessary amenities and facilities for a family.

The hotel is located close to some old Kouba which are popular tourist attractions. Riad Star is linked to a building that was originally a palace but now the Marrakech Museum. This fine establishment offers a nearness to other famous attractions and fascinating places such as the Majorelle Gardens which is about 2 km away from the hotel.

The famous Conference Palace is about 3 km away from the hotel while the nearest airport is the Marrakech-Medina Airport which is 5 km away from the hotel.

Rooms in the hotel are fitted with standard amenities such as free Wi-Fi for high-speed internet access, a flat-screen TV with satellite channels, air conditioning and a comfy sofa. The rooms also come with a private bathroom with thoughtful touches such as free toiletries and bathroom slippers.

The hotel provides other services, facilities, and amenities such as concierge services, luggage storage, 24-hour front desk, airport shuttle, and daily maid service.

 

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Location

Recent guest reviews

4.5

Fiona

20 April 2023

lovely Riad with beautiful roof terrace and helpful staff always with a smile / nothing is too much trouble.

calm house , lovely decor, amazing roof terrace . helpful friendly staff.

nothing

5.0

Caroline

19 April 2023

Exceptional

The staff were really lovely, and the breakfast and dinner on the first night were great

4.5

Donna-maria

15 April 2023

The care Sayeed & Ali and colleagues displayed was exceptional. Brilliant location.

Location & very accommodating staff. the App is fabulous for getting around

Dirty downstairs toilet. Dishes from evening meal left in public kitchen area

5.0

Scott

13 April 2023

Exceptional

Great central location, and very hospitable hosts. Highly recommended.

4.5

David

11 April 2023

Fabulous

The help with bookings in the area was great and the staff was great, especially Ayoub.

4.5

Niamh

6 April 2023

Beautiful riad located in the heart of the Medina. Recommend to all!

Staff in the Riad were so welcoming and helpful during our stay, with access to mint tea and water at all times. Terrace was beautiful, a peaceful place amidst the hustle and bustle. Breakfast was a 10/10, we were even offered eggs one morning!

Our shower had an issue which we feel should have been checked prior to our arrival. We really appreciate that the issue was seen to promptly but in the intense heat that we experienced while staying in the Riad we needed the cold setting on the shower to be working. We also found the mattresses to be quite hard for our liking. That is just personal preference but you would like to have a great night's sleep and that was not always the case.

4.0

Andrew

29 March 2023

Very good

room was hot

4.5

James

29 March 2023

Great for a few days stay in Marrakesh, good location, service, both friendly and helpful staff!

Breakfast was well prepared each day and better again available on the rooftop. Very quiet considering its location. ALso was a pleasant surprise to find out it was Josephine Bakers old house at one point in time!

No door between the bathroom and bedroom.

5.0

Sara

21 March 2023

Simply PERFECT

Everything was amazing! Thank you so much to all the staff at RIAD STAR for making our trip awesome. Abdou, Ayuf and Said made sure we always had someone taking us around since Marrakech roads can be a little confusing, they took care of literally everything. Great communication, always available, very patient with all our plans. The riad is beautiful, close to all the attractions in the medina, very clean. Breakfast and dinner were delicious, our room was equipped with everything you would need. We will for sure be back!

4.5

Sue

16 March 2023

Beautifully restored riad and a comfortable stay

Beautifully restored riad in a good location, unique decorations and history. Our room (Harmony) was very big, good value for money. We liked the mint tea on arrival and staff were helpful when approached.

No sign on the front door, just the number so you need to pay attention to the address to know you've found it when you're there. It's down quite a dark little lane, we were fine as there were two of us but I would have been nervous walking back alone at night. Staff told us they didn't do dinner at the riad when we tried to book it, although our emails said they did. Also it was confusing at breakfast as the only two dining tables in the main courtyard were already taken when we got downstairs, and staff seemed too busy to direct us. We also weren't sure if the kitchen island and tea facilities were available for us to use or were for staff only.

4.5

Grace

13 March 2023

Gorgeous Riad

Breakfast was absolutely amazing, the room was clean and the bed was very comfortable. Zakaria was super helpful and the host with the most. He really looked after us.

Nothing bad to say about Riad Star at all. As an area to stay, in the Medina, you really need to know where you are going. Beware of "helpful" strangers looking to give you directions for a large fee!

5.0

Marie

8 March 2023

perfect haven for our Marrakech adventure

friendly helpful staff who go above and beyond. perfect location in heart of medina. excellent App to help navigate around. stunning decor.

4.5

Jeremy

8 February 2023

a warm welcome from wonderful staff

location, food and staff

slightly flaky plumbing

5.0

Nadiah

8 February 2023

Amazing

The property is beautiful and the staff were amazing. They were very helpful and kind.

4.5

Giusy

6 February 2023

amazing

the staff is AMAZING, Ali, Ayub and Asna did their best to help us in every request or need. they are always helpful, available and kind. the location, in the heart of the Medina, is perfect. we had beautiful breakfast and a wonderful tailor made dinner, amazing.

it’s not the Riad fault but the taxi service from the airport wasn’t perfect. the service is handled by an external company but they weren’t on time and we waited outside the airport. maybe they can clean better some spaces

4.0

Ivor

29 January 2023

Nice stay made memorable thanks to Ayoub.

It's a lovely building in the heart of the Medina. The staff were always friendly and helpful. Ayoub really goes. the extra mile. He will do his best to help with anything. really nice man.

Water pressure low to the shower and very hard to get the right mix, either boiling or cold. Cold in most communal areas but the room was warm.

5.0

Jean

21 January 2023

warm welcoming staff in a beautiful setting.

lovely setting, beautiful building, roof terrace!

5.0

Janelle

10 January 2023

Exceptional

Ali and Said was amazing, they made sure we were safe and had everything we need. The food was amazing.

4.5

Johan

26 December 2022

Really great place just outside the souks.

The rooftop area was a great retreat from the busy city and we had quite a few cups of mint tea. The family room was perfect for us with three grown up kids. But above all, the hotel host Amine was so kind and helpful and helped us with any request we had. Golden star to him.

4.0

Zakariya

23 December 2022

Very good

Hotel and staff

Te beds not comfortable

5.0

Umair

9 December 2022

A good Riad experience with a touch of luxury

The riad was very beautiful, there is a lot of intricate designs and its a good riad experience. Breakfast was nice and the staff is very accommodating for any request. I would recommend dinner at this place, really good quality food and the beef tagine was amazing.

Beds were too firm (i know some people prefer this but not for us). Location was very central but I wouldn't recommend it with kids.

5.0

Marcello

9 December 2022

Amazing experience!

Fantastic stay thanks to the staff who were kind and helpful anytime, especially Amin. We really felt as a part of the family.

nothing

4.5

John

30 November 2022

Fabulous

quiet location but close walk to everything. felt very safe. beautiful property. helpful staff. enjoyed sitting on the rooftop for sunrise/sunset.

5.0

Lynne

29 November 2022

I'm going to return again

Exceptional staff, Riad building full of character.

Not the fault of the staff at the riad, but transportation from the airport got mixed up, stressful situation to resolve. When I was able to get hold of staff, Ayoub, at the riad, he sorted things out nicely.

4.5

Dorothea

25 November 2022

Fabulous

Staff and food was amazing. Helping with bags walking g us to restaurants and offering any help we needed.

Location but this is only because we found the medina dirty and most of the people rude. This is in no way a bad reflection of this riad. Only our opinion

Hotel facilities

General

  • - Room service
  • - Non-smoking rooms
  • - Family rooms
  • - Safety deposit box
  • - Heating
  • - Allergy-free room
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area
  • - Shuttle service (additional charge)
  • - Airport shuttle (additional charge)
  • - Shared lounge/TV area

Business facilities

  • - Meeting/banquet facilities

Reception services

  • - 24-hour front desk
  • - Tour desk
  • - Luggage storage
  • - Concierge service
  • - Private check-in/check-out
  • - Lockers
  • - Invoice provided

Activities

  • - Golf course (within 3 km) (additional charge)
  • - Spa and wellness centre (additional charge)
  • - Massage (additional charge)
  • - Hammam (additional charge)
  • - Entertainment staff
  • - Evening entertainment (additional charge)
  • - Beauty Services
  • - Facial treatments
  • - Waxing services
  • - Make up services
  • - Hair treatments
  • - Manicure
  • - Pedicure
  • - Body treatments
  • - Body scrub
  • - Body wrap
  • - Spa facilities
  • - Spa/wellness packages
  • - Walking tours (additional charge)
  • - Tour or class about local culture (additional charge)
  • - Cooking class (additional charge)

Outdoors

  • - Terrace
  • - Outdoor pool
  • - Sun terrace
  • - Outdoor pool (all year)
  • - Outdoor furniture
  • - Outdoor fireplace

Food & Drink

  • - Breakfast in the room
  • - Special diet menus (on request)
  • - Fruits

Cleaning services

  • - Daily housekeeping

Entertainment and family services

  • - Board games/puzzles

Pool and wellness

  • - Plunge pool
  • - Sun umbrellas
  • - Swimming pool
  • - Swimming Pool

Transport

  • - Airport pick up (additional charge)
  • - Airport drop off (additional charge)

Miscellaneous

  • - 24-hour security
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Access to health care professionals
  • - Thermometers for guests provided by property
  • - Face masks for guests available
Check availability 112£100$139¥14734C$108A$108HK$1088S$183SFr130¥882kr1146kr839kr1082