Es Saadi Resort Hotel, Marrakech

Pool Breakfast Good big rooms

The swimming pool and outdoor area is bigger than expected and the international breakfast has a large variety of dishes.

WiFi wasn't working properly everywhere, check in was very slow, difficult to pay by card.

location

rude staff , old facilities and bad breakfast

Nice hotel

Room key not easy to open the door

the room was excellent- we had a corner suite with an extra lounge room, amazing views, and a large balcony with great views

the service was very slow in the bars and restaurants. the staff were friendly and helpful…it just took a long time to get their attention

location, staff very helpful and a clean place

Check in is very late

the staff was exceptional

the bed was not very comfortable

The garden is fabulous and the sun beds are super comfy. The staff did everything they could to make us comfortable.

nothing

Facilities great, food great and set in lovely gardens.

Service was exceptional across the resort - great guidance on where to visit, booking dinner. Breakfast area was great every morning, lunch by the pool was great. The location is easy to get into town and they made a great effort to find taxi's for us that helped us get to new areas.

No comments from me.

Beautiful pool with an island in the middle and a palm tree on the island. Excellent food and service

Breakfast was great staff very helpful rooms were comfortable

Bedrooms are tired need updating bathroom also need updating paint work on balcony needs repainting

Great Location, value for money, service, staff and their attentiveness. It was my birthday and they surprised me with a cake and flowers in the room. In my 5 days stay they all knew my name. Breakfast had good options, mustafa is amazing and made sure everyone not only me is happy and well frd. and room service menu is good too. Everyone is helpful and everyone smiles, you can even hear the room service lady, salima, smile through the phone.

The rooms are a bit "tired", if your room is facing the street all you can hear is horse carriages and speeding cars.

Garden, pool, breakfast

Hotel room carpets have not been washed, very dirty left unwashed, felt very uncomfortable under your feet i had to wear footwear inside the room at all times, also Bed mattress is very uncomfortable not level, dips in mattress.

Rooms are old decorated, need a refresh

Pool, restaurants and especially Fan Zone.

Room service

The staff is very professional and customer oriented. The propriety is great and very relaxing to walk around the garden and the pools area.

The room was looking at the parking and the street and too much noise was coming out. The bed was not as comfortable.

I love the location

Cleanliness

Nothing

Stayed as a family for just ons night , and glad we didn’t stay longer .. property is very tired and needs a whole update , rooms look dirty and dated .. more like a 2 or 3 star hotel .

Location

It’s old wash rooms are old need renovation

The staff was very cordial

The hotel's furniture and the toilet are very old.

Non

Breakfast was good and diverse.

I didn't like the attitude of the pool boys. There was no place at the pool except if you knew the pool boys and paid them upfront. They obviously had their favorites.

Nothing

Everything I was really looking for ward to my holiday in Marrakesh as I’ve never been before having looked at the booking com reviews I thought this must be one of the best. But disaster just struck from the start. I booked the Ksar villa for 6 nights for me and my baby who is 8 months old it was pricy £3000 but I just wanted her to have a memorable experience . Upon arrival security not friendly paid for the room straight away . Our villa has crawling ants and insects all over the floor so I couldn’t leave the baby on the floor ok the play mat . Also the screen mirroring didn’t work on the tv so she couldn’t listen and watch her favourite programs I had to buy a tv just for her. This was the final straw when they wouldn’t let me and her in the indoor pool it was too hot outside for a baby and she wouldn’t let us go swimming there . I left the hotel and they argued with us saying we had not paid basically calling me a liar I told them check the cameras we never even got an apology just stuck up attitude. We left the hotel after just 2 days I didn’t get a refund but that was how bad it was that I had to leave I would never recommend this place . Having stayed at many hotels this was the worst 5 star ever

Location

Service, food was terrible, over priced