Radisson Blu Hotel Carré Eden, Marrakech

Every morning coming asking to clean

The staff were kind and caring about the client

The hotel in first floor of the building and the lifts not enough No parking

Comfortable big rooms and the breakfast was great. I also got a free room upgrade, which I highly appreciate.

The room was a bit dirty. Also they have smart tv which it didn’t work. Also there was no hot water in the bathroom in the first night.

All

Nothing

The only thing that should be taken care of is sink drainage and loose shower door handels and loose towel bars.

Hôtel and rooms were fantastic.

The service was not great, too many staff who had no clue. Often we were ignored and at breakfast there were no teacups, plates, bowls… and lots of staff standing around. I think this was the first week. And perhaps also a lot of them didn’t speak English.

Spacious, clean rooms and great space for a family.

The service is 3 star at best. All The waiting staff need training. Breakfast is like entering a war zone where it's every man for himself whilst the staff run around in a panic. Very few members of the waiting team know how to use the card machine, and we almost got charged 10,000 MAD instead of 1000 MAD. On check out the porters put our bags in another guests car whilst we were going through check out and luckily the guest checked before driving off.

Beautiful and relaxing oasis in busy city. Food and drinks and evening music all very good.

Tiny adjustments in room: curtain off rail, door stop broken. Quite expensive for 2 night stay.

Not much

Ants everywhere. Dusty. And double lifts just to go upstairs. Room was otherside of hotel. Wouldn’t come back.

A breath of fresh air after all the riads we stayed in for the previous two weeks, interesting though these were. Stylish room. Comfortable bed and bedding. Delicious breakfast with lots of choice. Nice swimming pool.

The staff were absolutely fantastic they couldn’t do enough

Everything was fantastic the only issue was the coffee out of those machines 😩

Staff were all super friendly and the guys at reception were very helpful. The hotel was very clean and just as it looked in the pictures.

A real 5 stars! It is beautiful and welcoming. Staff did go a long way to help us. The room is spacious and comfortable. Breakfast is the best and most comprehensive ever. There is even gluten free bread. For vegans, there are many options. The facilities are well maintained.

Amazing place to stay, 30min walk from the centre or 10min taxi. Facilities were fantastic. Highly recommend

Spacious rooms and clean .

The internet and wifi was atrocious. Inspite of letting the staff know about the trouble we were having, they did not seem to care. They said they fixed, however the issue was not solved. Though, the rooms were clean, housekeeping should keep track of what to fix in the room when items are used.

I stay at the radisson and it was amazing I really enjoyed my stay, it's in a great location, the facilities are great and the staff are very nice and helpful. Would recommend

When I left, it took ages for the concierge to get me a taxi

Central and spacious rooms. Helpful staff.

Slow lifts and complicated transfer from street level to rooms by lifts

Breakfast and everything.

Everything was exceptional.

Not clean Noisy

Everything

our sink is blocked

Calme

Nothing

The staff were amazing and cooperative. Special thanks to Mr. Fisal for his support and kindness. Good breakfast and many variety of foods.

Great as usual.

Fantastic as usual

Super place great location. Premium rooms are top

Good choice and more variety on breakfast buffet,

Lift was too small to reach reception on second floor,

Breakfast

Clean great location

The duty manager working during check in was very very rude.

Personnel attentif, situation top

Nice location and spacious room and good breakfast

Furniture is nice but starts to be a little bit old

The lifts are too far from the rooms The walk is too long The bathroom is made with concrete and high up , there could be a potential of a fall hazard The AC wasn’t cooling properly and it took a minute to get the technician in

Location , comfort and stuff

Elevator was tow and busy

It is located so well close to YSL and Garden Marjorie and good distance from airport. Also good distance from Medina and Jamal Fana. One of the best places to stay! Amazing staff, great room service, very good spacious room and good view to the pool. I really enjoyed my stay and the staff was really great, very helpful, very polite, well mannered and they are very helpful. I will definitely stay here again when I visit Marrakesh again.

Nothing was not likeable really

The staff were quite helpful and friendly. The room was clean and comfortable. Breakfast was good.

Between the shower walls tiles could have done with a bit of cleaning. Generally an old hotel that needs updating.

room was lovely (free upgrade to a suite - thank you!), great facilities, fab location, super clean and everything you needed in the hotel. breakfast was a great variety and well stocked throughout the wide time slot.

the restaurant/bar service was awful, lots of staff stood around doing nothing, even when you tried to make eye contact they ignored you. long wait for menus, longer wait for orders taken and for the arrival of drinks/ food. felt quite unwelcome. the food and drinks themselves were great and delicious, but it was just a pain to get them! we even ate there twice (once at dinner in the restaurant and second and lunch pool side bar) and had the same problem both times! we also witnessed a waiter drop a glass next to our table (in the pool bar where everyone had sandals on), and not clear up smashed glass on the floor for the whole 1 hour we sat there. multiple staff walked past but noone seems to care. not quite what you'd expect for a 5* sadly and would probably stop us returning / recommending to others.

Very clean and modern hotel. The rooms were good size. Good location, shopping centre and many restaurants near by. Staff are very welcoming. Awesome pool area and the spa is great. Highly recommend this hotel.

Spa

Hotel entrance located 1st floor

The location is good and the staff were very helpful

Some of the lights in the room were not working. The room did not have slipper or bath rope.

Amazing

Nothing

Very friendly staff. Exceptional

Nothing comes to mind

Great location, very friendly and helpful staff they were very experienced

Bathtub was not clean, other peoples shaving stubble and lots of dirty marks. Very disappointing

Excellent place to relax, close to everything, and very comfortable. Loved our room, the pool and breakfast, and super friendly and helpful staff.

I liked that it was close to the supermarket and many facilities, and that the staff were easy to deal with

Those responsible for cleaning the rooms, skip cleaning the room, which I think is a daily duty, going through the room, cleaning it, and providing it with water and soap....

Nice clean near all facilities

Over charged on more than one occasion

The location of the property is incredible, right in the city centre with famous restaurants just a short walk away. A cab to Madina in less than 10 minutes. At first we didn't like our hotel rooms they were very dirty, e.g. The chairs had stains etc but our room was upgraded for free to a much cleaner and bigger room which made our stay so much better.

the room is tidy and cozy. The room is a considerable distance from the reception area. The location is fantastic, and breakfast is fine Staff : ok

Room: Though tiny, The elevator isn't very great.

The staff was extremely exceptional. Very nice and pleasan also very helpful.

How they manage the gym.