Grand Coloane Resort, Macau

Breakfast many of choice and all taste good. Facilities are nice. Room with balcony facing sea.

Mattrass quite old But not a b8g problem.

Breakfast nice,service is good.

Room service order is slow take about 40min to ready

Location is perfect Clean and food was excellent.

The staff was really nice and the view was great although the terrace was a bit old

The gym was pretty old and couldn’t use most of the equipments

Nice and very clean rooms. Very nice breakfast full of options between western and asian taste. The dishes served at the restaurant are well served and really tasty. we were completely satisfied with our stay. Highly recommended.

None

Staffs are very friendly and helpful.

Location is some distance away from main attractions and shuttle service is limited.

Good value. Spacious & comfortable. . Staff nice, good service.

A little dated in places like equipment in the gym

Location and design and cleanliness

Security Persons are not secure

First and most important is to thank you for preparing a surprise for my wife!! We love you!! If you have spent a few days in Hong Kong, the best thing you can do to relax is to come to this hotel. The hotel is located in a fabulous area overlooking the sea or the sea and the beach. We chose the one on the beach. It is wonderful to be woken up in the morning by birds. From the window of the large terrace you are greeted by greenery, birds and wonderful silence. You can see that the hotel has its best years behind it but has huge potential. Beautiful location, unusually polite and caring staff, very good cuisine, huge rooms with comfortable beds, bathroom with shower and bathtub, swimming pools, including an indoor pool and a jacuzzi with 40 degrees water (wonderful). The hotel has a restaurant that serves great meals. Very tasty!! Breakfast is very abundant, diverse. Something good for everyone. The hotel also has a beautiful garden and access to the beach. It is amazing how pleasant the hotel service is, starting with the gentleman at the hotel door, reception, SPA, restaurant and housekeeping. Really everyone is absolutely friendly.

The hotel has its best years behind it but it has character! It needs minor repairs here and there but they do not have a major impact on the whole. The only comment is that there should be oat milk for coffee at breakfast.

Staff and food

Location, it was difficult to get there

I was there for golf. To get to golf you get in the lift and get out on 9th floor. Could not be more convenient. Decor is rather run down but rooms are clean and comfortable. A couple of nice restaurants are walkable from the hotel along the beach.

Very good

The location is awesome for nature lovers

The location was walking distance to great hikes. There are also many 'hidden' restaurants tucked away from the main road.

Breakfast was good.

Some guests were noisy.

The lobby and viw from my room

The carpet is a bit old, changing it will make a ton of improvement to the hotel.

The staff is super friendly! and the location is perfect for a little getaway

provide more shuttles bus

Excluding reception staff all other staff were very plesant and helpful with even the smallest of things like opening a door or making you feel special

Decor is VERY tired & check in experience very poor

It was spacious and palatial in its feel. The facilities were fantastic especially the pools, steam room and sauna. breakfast was vast and catered for all tastes.

Nothing.

The activities for kids were fantastic! My 6 year old made loads of new friends playing in the kids room and then outside on the lawn in the bouncy castle and at the various activity tables. The breakfast was excellent value for money and the service at the restaurant was very friendly.

The food choices weren't very inspired. The cocktails were not very good - too sweet or not well mixed. The bathtub knobs came off every time we used the bathtub.

nice out of the way location, yet still easy to get to the main tourist areas of macau. buffet was excellent!

the hot water was not ideal. it took a very long time to heat up and in some cases never did fully heat up.

Spacious rooms and open environment

Lack of decent transport in and out of hotel.

The beds were so comfortable with pillows that were perfect. The food, drink and ambiance in the restaurant were fantastic. Every single member of staff went out of their way to make our stay comfortable and happy!

Tea and coffee making facilities and the channels on the tv could have been better- but very small issues.

I like everything in hotel, montagne, place and Pool.

Really every thing excellent

Very nice staff, comfortable rooms , nice breakfast. Really good value for money.

It is a bit old.

Check in was smooth. Staff were friendly and helpful. We booked a connected room, both rooms were clean and spacious with large courtyard. The view from the room courtyard was beautiful overlooking the pools area if pools were not under renovation. The shuttle bus service provided by the hotel really faciliated our travel between the hotel and the main part of Macau. There was a beach close by and there were quite a lot of areas to explore within the hotel. Overall, a pleasant stay.

The location of the hotel actually is quite remote, if we missed the shuttle bus, we had to take a cab, no public transport is available.

Everything is great, location, staff, food, comfort and beach view, no complain at all, 10/10.

No spray at toilet.

Friendly staff and the room is clean and spacious. The hotel provides shuttle bus and also only 2 minutes walk to the public bus stop.

Old but nice Hotel

Not far from center but difficult to catch a taxi

I felt good at this resort. Although dated you could still see that the original plan for the place was good - taking into account that people will be spending entire holidays there. I loved the greenery and the songs of the birds in the morning. The garden is old and has exotic plants. All in all I felt the old times of glory and this was good. The room though was very clean and spacious, the bathroom was newly changed and kept in a good condition. The Reception desk staff was really kind and welcoming. There is a free shuttle bus service to Grand Lisboa Palace and a the bus stop for the public transport is very close to the resort.

The resort has seen better days for sure - the common areas need renovation and update. The price for the breakfast was a bit exaggerated.

The size of the rooms, the beautiful view, the excellent buffet breakast was beyond our expectations.

Good service

Too far from the city

Clean and spacious

Breakfast was excellent

Very kind staff. Delicious breakfast buffet and great restaurants in-site too. In-room food was surprisingly cheap but delicious and quick to arrive. The beds are very comfortable, while the silent and well-operating air conditioning guaranteed a good sleep.

We had booked and were three in a two-person (deluxe) room but never got the third towel set when asked from the lobby. After discovering the room service on the hotel's internal service pages, this was arranged in no time - as well as by just asking a cleaning lady.

Every. Thing

Far

We enjoyed the large indoor and outdoor space. Staff was adorable and helpful. The location by the beach is great and relaxing. The gym was well equipped.

The restaurant was quite slow (we waited 1h for our order 2 different days) - it can be tricky with kids We saw management yelling at staff- It doesn’t seem appropriate I wish we received some information about the hotel amenities and services during check in or at least a leaflet in the room. We had no idea there was a steam room and sauna or kids activities offered etc.

Staffs are all very friendly

Super friendly staff. Very good breakfast. Nice surroundings, very quiet

the service

nothing

Great facilities, very helpful and friendly staff, large clean rooms and walking distance to Miramar and Fernando’s (via the beach). Breakfast buffet had a good international selection. Sense of space and quietness was a nice change from the rest of Macau.

Can be difficult to access from Taipa or outer harbour but we managed to get a public bus after some waiting. Would be a great location for anyone with a car. Shared areas in hotel a little outdated but still comfortable and clean.

The food for Saturday, Dec 8th was a real unsatisfactory meal. The steak and Caesar salad were very disappointing. It cost me over 600MOP and it did not live up to the price.

Room service quality was very disappointing

The view of the ocean

Some of the carpet needs to be replaced

The overall resort vibes were excellent. Loved the room size, terrace and decor. The highlight was the breakfast.

The driver of the shuttle bus was extremely rude and rasist.. His was of giving instructions was extremely rude. He even told us to shut up when we were talking softlt with each other. He did not do the same with other passengers. Some issue with him for Indians , I thought.

I love the location - it's a favourite place to "get away from it all". I love the balconies - truly unique, and add such value to the hotel and one's stay. I've stayed several times, but this was the first time I'd enjoyed the breakfast - what a great selection; the Indian food was a wonderful addition. And the pools are fantastic.

Some more shuttle buses would be great. And it would be good to have corkscrews in the rooms and the ability to order simple drinks from room service.

Loved the room! Spacious, comfortable and clean. Room service dinner was delish. The facilities are amazing!! Indoor and outdoor pools with water game. Jacuzzi, steam room and sauna. Amazing for a stay with kids as well. Friendly staff. Free shuttle bus to sister hotel.

I enjoy our stay, breakfast was great, the staff was polite and attentive. Eva and Aaron at restaurant for breakfast was very helpful. Thank you guys 🙏 Overall our stay was excellent.

Nothing

It is very fantastic and would recommend this for a family!!

Nothing

Ok

Need a bar and more frequent shuttle Need more shops

Jackie!! Pool, architecture, location and bird life

N/A

i like everything most especially the view

nothing much