Aparthotel Palihouse Santa Monica, Los Angeles

The hotel has a great location and nice design.

The service could be better — I was told our room would be cleaned during our stay, but it wasn’t. When I asked the front desk, they said they forgot and thought we were only staying for one night.

Great Location and Garden

Property was only superficially refurbished. It’s essentially a very old building with only a few fixes. Paint came off walls in the bathroom, the carpet was very dusty and not clean. Breakfast was a mixed bag. My crossaint tasted quite old and I asked the waitress about it: she responded that they would only get them on Saturdays and warm them up - meaning that I had a 4 day old (!) crossaint

Garden

Everything else. It’s extremely run down and need great maintenance work . Awful sewage smell . Absolutely not a 4 star. Barely 3

it was dirty, it smelled like pee in the room. the shower was not working. they should have floor tiles if they want to accept dogs/cats in the property

Nice building

Old, smelly, dirty. Unhelpful staff

Old historic hotel with a lot of character and lively decor

A bit Expensive. Not just the room and *ahem* “resort fee”, but ancillary charges were kinda obscene. $7 water, $6 for a small KitKat. If im paying $14 for coffee, I expect cream. You have to request housekeeping and towels, even on a longer stay. Staffing is pretty lean. It’s a premium price and a mid-level product.

Palihouse Santa Monica is a complete experience. A house that feels like home. The rooms are delicately decorated, and the country-house atmosphere is felt from the moment you enter, with its garden, reception furniture, books, bar, and fireplace. We had a room with a view of the garden that made us feel, for a moment, as if we lived in that dreamlike place. The location is just a few blocks from the Santa Monica Pier. The area is very quiet, with friendly neighbors, and both the neighborhood and the hotel are extremely pet-friendly. They were very thoughtful with our pet, providing a little bed, food bowls, and treats. We will definitely be coming back very soon.

Everything good.

The only good thing about this hotel was the staff.

Unfortunately, I didn’t feel the charm of this hotel – in my opinion, it smells musty, it’s not very clean, old, stuffy, and unfortunately far from cozy. It really needs to be refreshed and aired out, because while you can definitely feel the passage of time there, it’s not in a charming or nostalgic way.

Lovely lobby with comfortable seating ate and a small inclosed garden.

Needs USB charging ports

Really needs some renovations not just cosmetic touch ups. No hotel facilities to speak of, like a bar cafe or even reception area

The outside and lobby

The room and beds

Breakfast was enjoyed on the back patio, and the staff person was friendly, efficient, and welcoming. Overall great experience at the Palihouse!

All good!

The location was fantastic. Quiet, and walkable to many places.

I wish our stay was longer

The history and charm and quiet neighborhood location. The staff was wonderful. The dog bed and treats were a thoughtful touch.

Interesting decor and art works: Lovely lounge reception area and front gardens.

Pretty thin walls and floors. Could hear everything in the next room and they were rowdy so spoiled our stay

We were there Christmas week. They had comlimentary coffee and pastries Christmas eve and day. This hotel allows dogs. Next time we will bring ours! The grounds are very nice. Bocce ball out front was fun! Close to the Getty Villa which is a good place to visit. The hotel itself is a short walk to the beach; we were there visiting family closeby so didn't have time to go.

Initally we were booked in a bottom floor, corner room. The traffic noise kept us awake at night. We are light sleepers. The next morning we asked to me moved to a quieter room. The staff was very receptive to our request. We moved to the third floor and it was much quieter.

Very peaceful and beautiful garden

Only two staff.

Amazing style and generously sized rooms

Loved the vibe and location

Thought the gym would have a bit more equipment

Property was beautiful with a lot of character. All of the staff were wonderful, genuine people. Huge room. Complimentary upgrade to the penthouse suite. Definitely will be staying there again.

Beautiful hotel, full of old school glam. The large garden was really welcoming and the cookies in reception were delicious. Really comfortable bed. You could borrow bikes to go for a cycle along the front. Perfect as a treat for the last couple of nights of our holiday.

Super nice hotel, amazing and big rooms. Felt like at home. Staff super friendly!

Love the vibe! Great place! Feels like home away from home!

Nothing

The property is very nice, the rooms are spacious and very nicecely decorated. I would definitely stay there again. Staff was very nice and helpful

It was absolutely stunning, a very unique building, incredible comfortable and had everything I needed.

Nothing

Nothing…

They refused to issue me a refund

Easy walk to the ocean, tranquil location, very friendly staff, unique beautiful room.

The breakfast was delicious. All the staff were so kind and interesting and helpful. The decor was uber cool, and whimsical - such a gorgeous older building. The grounds/ gardens exceptionally beautiful. So many peaceful areas to sit in, both inside and outside. And of course … those jelly beans! 😋 Can’t wait to come back.

The hotel has lots of character, and is a relaxing place to stay. It is well situated, within two or three blocks of the sea and the same distance from the main shopping drag in Santa Monica. The staff are very friendly and helpful, and the room offered a pleasant view out to palm trees.

The hotel has no bar, which is a shame for those of us who like a nightcap. The wifi is low-security. The rooms could benefit from a microwave.

The hotel is amazing! The room are very cosy and quite retro but very clean and nice. The hotel was very quiet.

The room are quite old and the window let some air in but that wasn't a problem.

Quirky, chilled, pleasant change to ‘corporate’ hotels. Friendly, helpful staff.

Nothing - lack of on-site Bar & Restaurant wasn’t an issue for us. Location is only short stroll from ‘Downtown’ Santa Monica

Beautiful old hotel in heart of Santa Monica.

No breakfast until 9.

Loved it ....the furniture could use and upgrade....

The vibe, the location

The smell in the room, the bathroom tub and sink were old and cracked

it's stylish and quirky and exactly what we wanted. Location was great also. It just feels different from large hotels and I loved the history. We loved having lunch in the gardens.

Location

Nothing

The staff were lovely. I'd slept the night before in my car so I was in need of a little care and a nice bed.

Location good, food good.

More dining options (menu.) Lunch service. Wine/champagne or bar. Savory pm snacks.

Beautiful building and decoration, on a perfect location to explore Santa Monica. Bed was very comfortable and room very clean. It felt like staying on a nice house from the early 1900’s. Got upgraded to a suit which was a nice touch by the staff

Not great value for money, paid approx USD 1400 for 3 nights on a king bedroom. For that money they could offer complimentary filter water, instead only 13 dollars water bottle was available. Valet Parking at usd 55++

great location friendly staff, small boutique hotel.

no coffee making facilities. charged for coffee when served downstairs and brought up to room. charge for bottled water in the room, $13 would be nice to have the option of a jug of tap water on the bed room daily.

the outside was very pretty and had a lovely garden you could sit in, the manager was excellent very helpful.

The lift was from another century, the bathrooms were incredibly small, it was an old building so very dark inside.

I enjoyed the salmon choice for breakfast. The gardens and courtyard were lovely. The open fire that was lit in the lounge /dinning area, was most welcome, so relaxing. The location in a quiet residential area was perfect, with a 10 min walk to mall or beach.

It would be nice if they could get a liquor licence.One could enjoy a glass of wine there. The residential location makes it difficult to get one. Everything else was more than acceptable.

The location is perfect, close to the beach but in a quiete area. Also close to the main attractions in town. The staff was super friendly and helpful. The rooms are fairly big and clean. The beds are comfortable. Good breakfast albeit a bit pricy. The hotel in itself is very charming and well decorated!

For some reason they charge an extra 100$ per night for incidents and supposedly you get your money back if you don't use it but I haven't received the full invoice yet 3 days after leaving. Also we only got one bathrobe even though we asked for a 2nd one many times. The elevator is very old and only goes to 3rd floor (we were on 4th). There was a lot of draft given that the window in the bathroom didn't close (we weren't really cold but the doors would close very abruptly) and I think how the hotel is designed too. You can hear a bit the room next to you as the walls/doors are thin.

Quirky venue but very welcoming and comfortable. Excellent staff.

Perhaps another pot in the kitchen.and maybe microwave?

Beautiful & cosy property, good location, easy parking (valet) and nice snacks/food. We received an upgrade and room was nice and big. Bathrooms are small but clean and convenient. We rented some bikes from the hotel as well. Very fair value for money for LA/Santa Monica.

Service is fairly mediocre (i.e., lot of interactions with clueless people to be honest). Price for snacks/food is a bit too much for what it is.

Good food, great amenities, cute rooms. The staff was extremely helpful and accommodating.

the eccentric decor and proximity to amenities

very big apartment with the well equipped kitchen, clothes rooms etc. nice breakfast. very interesting vintage design and building itself.

air conditioning has no hitting mode. there were some radiators but they didn’t work. i guess usually nothing of above needed in California, but those were really cold days when we were there and was not really comfortable.

location and boutique

barista not available regularly