The Majestic Hotel, Kuala Lumpur

beautifully decorated place. very relaxing and obviously majestic. amazing, helpful staff and delicious dinner buffet downstairs.

the pool closes at 7pm so unfortunately me and my partner didnt get to use it but thats my fault i didnt check.

Very nice hotel with exceptional service. I like the most the room and the food in the restaurant

No smoking rooms

All

Nothing

Downstairs party , too noisy even I am at 9th floor room

Overall the service were good & the doorman Kumar was very friendly. Only met him briefly but already was very helpful .

Nothing.

Friendly staff and amazing room. Excellent city views

Wifi at times was a bit flakey. First world problem.

loved how spacious the room was. super comfy bed, sofa and even the pillows. junior suite is worth! breakfast buffet was great with a nice mix of western and local food. plenty of food and delicious!

the stay was generally fine but i would suggest to replace the iron provided in the room. wire is torn out which can be concerning for guests. it would be good if hotel could improve this for safety reasons.

Love the vibes and atmosphere of the place. Staff are welcoming. Breakfast selection is wide and kids eat free. They also enjoy the bathtub and views.

Nothing

I loved everything and the High Tea was delicious and served to perfection

The courtesy of the staff Breakfast was absolutely phenomenal,

There is nothing to not like about you.However, if there was a shuttle for visitors to go to nearby places like any other hotel, it would have been perfect.

Both the new and heritage sections were very comfortable but different. The food was of a high quality.

The pool was a little disappointing but only a minor factor.

Breakfast is good. Dinner is ok but suggested to add more menus

Everything are good from the time we checked in until we checked out. Tq to Su and Kaven the receptionist for attending our request with a smile. Also goes to the housekeeping staff as well as the bellboy. Everywhere we go at the hotel we were greated with a smile by all the staff.

All the staff were incredibly courteous and welcoming. I’ve never experienced such warmth from hotel staff until we met Win at the reception. He was so kind and playful with my kids, and they truly enjoyed their stay because of him. Thank you, Win, for your wonderful hospitality. The breakfast and dinner selections were also fantastic and absolutely delicious. Keep up the great standards ans we’ll definitely be back!

Nil

The location and the ambience of the place.

The tight fit and glass walls in the bathroom and the bathtub which took up a lot of bathroom space.

Location is absolutely the best. Staff are really friendly

I think its abit pricey for a non luxurious place but all in all, its great

Suits the name. Very majestic. Been to lots of hotel around KL but this hotel is special. Very premium room , very nice pool with view and the roof garden was a nice touch. The breakfast was wonderful. A lot of choices and they tasted great. Nasi lemak was delicious as it’s Malaysian’s favourite breakfast. Fast check in process and friendly staffs who always acknowledges you every time they pass by. Worth the money.

Paid parking. It’s costs you RM15 per entry which I feel like it’s a lot when you are already spending for staying in the hotel. One day multiple entry for RM15 will make a lot more sense. Or you can easily give a free parking as your guests are actually paying a nice price to stay in your hotel.

Beautiful place to stay

Staff good . Suite was very good .

The breakfast spread was amazing.. love the coffee section especially. The staff were also very accomodative and friendly. Spacious room and the bed is to die for. Overall experience : 10/10 Would definitely come again.

Very comfortable room. Spacious.

Cozy and chill

Just the parking i had to pay rm15 per day

喜欢酒店lobby and room 的氛围，bathroom and bathtub is quite good But be careful after use the bathtub ,the floor and slipper are very slippery, be careful

Can feel the elastic of bed a bit loose but the quit cover and bed sheets is comfortable

Good central location.

Rather small swimming pool. Roads around rather busy and difficult to cross as a pedestrian.

We liked how pretty it was and we got lucky miss universe Malaysia happened at the same time as our arrival

Hard to get from KL train station, no crossing or anything, but not much they can do

Location, bath tub and good breakfast spread.

Rooms are beautiful. Very comfortable and spacious.

The restaurant is quite expensive for what it is, but the staff are lovely

everything in this hotel is majestic.... Great location, exceptionally friendly staff premium breakfast was my first stay, and for sure, not the last one...

nothing to complain about...

Friendly staff Minor issues with room were rectified promptly Huge room (Junior Suite) Close to Kuala Lumpur and KL Sentral stations, both of which we used Good range of breakfast food

In-room dining for vegetarians was very limited, so we didn't use it

ground staff were courteous, accommodating, and attentive. cafe staff were kind enough to oblige to a last minute change in location for our afternoon tea. bathroom was also exceptionally luxurious, bed was comfortable and the addition of a bolster was nice. restaurant breakfast had a wide variety

tv doesnt have wifi so you can't cast from your phone.... also had a nightmare experience making bookings with their backend staff (not on the ground)

Great customer service and staff were very welcoming and hospitable.

Breakfast finishes at 10.30am had difficulty waking up on time especially on holidays.

Awesome and amazing everything from service, to rooms and breakfast was simply superb

Very nice

Nothing bad to say

Love the Free Upgrade to a Suite in the old, colonial style building. Especially the vintage Claw-Leg bathtub!

Majestic Hotel seems too fixated on charging us for every conceivable, seemingly ‘petty’ reasons. RM 15 per entry for daily parking, extra charges if we request for more than their 2 daily coffee capsules, if we request early check-in or late check-out. Even request for any room decoration for our Anniversary staycation (3 star hotels provide for free!) Despite their Autograph Collection branding of impeccable service to their guests. Buffet dinner and breakfast variety not on par to their status above

At the front noisy traffic all night, the carpet stained and in need of a good clean. breakfast great with a large variety although the cooked food needs to be hotter.

Noisy room

A delightful property, well appointed comfortable rooms, we had a junior suite, loved the bathtub! The pool is wonderful to swim in. There is an abundance of places to hang out and enjoy. Concierge and housekeeping were very attentive to our needs. The service is perfect - so see less you almost d not see they are there.

Nothing to do with the property, but the road noise, especially the extremely loud motor bike riders all night long until around 5:30am…. Nasty.

Had a very enjoyable stay at The Majestic KL. The room was clean and spacious, and the staff were friendly and welcoming. I really loved the old architecture and classic vibe of the hotel, yet it still feels modernized. A surprise birthday cake right after checkin truly made me happy and added a special touch. Breakfast was great, and overall the stay was very pleasant, definitely come back again.

The only downside was the limited in-room dining options, and the Wok Fried Rice was a bit underwhelming for the price. Hopefully, this can be improved in the future.

We were welcomed by hotel staff in traditional uniforms, and finally had the chance to stay at a hotel we had long been looking forward to visiting. This time, our stay was to celebrate a family member’s birthday. At the front desk, the receptionist greeted us with a gentlemanly smile and heartfelt professionalism. Since we had mentioned at the time of booking that our stay was for a birthday, the room was prepared with a cake, a birthday card, and balloons—and to our surprise, we were also upgraded to a suite. We were truly moved by such a thoughtful and wonderful gesture. The breakfast buffet exceeded expectations, offering a wide variety ranging from continental dishes to Malay cuisine and ethnic specialties. Every dish was authentic and delicious, leaving us more than satisfied. We are deeply grateful for making this stay such a memorable and special occasion. This is a hotel we would love to return to again, especially for future celebrations.

none

Well maintained, clean and popular hotel. Comfortable rooms with good facilities. An abundant breakfast buffet with wide variety of choices available. The hotel now has a half-hourly shuttle service to Central Station, which is a very welcome addition. The standout of the property is the Heritage Wing, which continues to exude old world charm with beautiful bar, restaurant and club rooms. It is this space which makes for a memorable stay.

While the overall experience at The Majestic was enjoyable, but there were a few frustrating issues: 1. The very patchy, unstable Wifi in the rooms. 2. The terrible sound proofing. Unusual in a hotel at this price range, but traffic noise heard all hours of the day and night, requiring ear plugs throughout my stay. Also: 3. The landscaping in front of the Herriage Wing is a missed opportunity. Frankly it looks like an embarrassing afterthought when it could really be a standout feature of the property. 4. There is very a poor architectural connection between the older and modern parts of the hotel. At least the heritage wing has been preserved and maintained, but let's hope the architect in charge of the modernization hasn't worked on any more historic building projects.

The lobby was nice as we enter, there were flowers receiving us and everyone was friendly. Room was clean and very comfortable to stay in.

There was no power socket near the bed for charging the phone. The bath tray caddy was also rusty and noticably smells of rust - i had health concerns about the rust and would put it aside as i shower. Other than that the stay was lovely!

Overall i puas hati. Cuma i request untuk newly wedd punya deco maybe ada swan towel or petals tapi dont have. And i suka breakfast food banyak betul pilihan cjma taste dia maybe can improve a bit.

Very authentic classic hotel with lovely F&B outlets, nice uniforms and great service.

The breakfast was so good and got so many choices. the roti canai was so delicious. the room also big and comfort and my toddler love to play around the room

The facilities

The restaurant staff are unfriendly

Everything starting from the rooms were very clean and tidy , moving to the staff who were very friendly

Great rooms, lovely hotel and the staff are fabulous. Excellent for a stopover NZ - Europe. Stayed both ways.

The boy racers on motorcycles or in cars. I doubt the windows are double glazed…..quite noisy for light sleepers.

The design, restaurant is good also.

We enjoyed everything at the hotel Rooms, helpfulness of the staff Breakfast was fantastic Beds were comfortable

Option for guests to swop breakfast for either a lunch or supper As when you are ready to leave in the morning - you cannot maximize your time and get the full benefits of the breakfast

luxury hotel, good breakfast.

Clean and food so nice

Can not sleep during day time,too noisy

Splendid hotel

Everything was great

As the name suggests, this was truly a majestic stay. I came hoping for rest and beauty, and I left with something more—a sense of genuine care and warmth that far exceeded my expectations. The hotel itself is stunning, with a timeless elegance that blends colonial charm and modern comfort. But what truly sets The Majestic apart is its people. Every interaction felt thoughtful and personal. My room was spacious and beautifully appointed, the afternoon tea in the Orchid Conservatory was magical, and breakfast at Contango was always a highlight. Everything was done with grace and attention to detail. This wasn’t just a hotel stay—it was an experience. One I’ll carry with me long after check-out.

Nothing, the stay was wonderful.