The Majestic Hotel, Kuala Lumpur

Everything was so good.

Breakfast buffet was very extensive and excellent quality

Beautiful and in a great location

The bathroom sinks - no room to put items on bench

Has a lovely old world charm on the outside but the rooms are modern and comfortable. Gym and pool were lovely too.

Location might be a bit out of the way but no issues if you drive.

Thw toilet door/glass sliding door need to service because it hard to slide whenever want to use the wash room. The washing basin ia blockage and water doesn't flow out smoothly.

Spacious rooms with full amenities provided

Confusing parking charges T&C

Friendly lobby staffs and comfy rooms

Pillow sheets found blood stains. Parking charges were confusing

Parking need to free for costemer

The room.

Swimming pool has no facilities for kids.

Everything

I like everything and all the staff

Staff very attentive, breakfast excellent, bedding and pillows best I've had in a very long time.

Room layout for most rooms somewhat unimaginative. There is clearly a need for an agreeable smoking area which is being ignored by management - why is that so difficult?

Everything was great. Lovely place and vibes.

Paid parking. The fee is fine but still charge for a customer staying there? Nah, should've been better than this.

I like the breakfast spread. Plenty and varieties of choice. Bed ia comfortable and bathroom is clean.

The hotel was good and the breakfast was really good. The ambiance was great 👍

Room was nice and spacious with facilities that worked well. Breakfast was a good spread and included some very tasty options. Location was nicely central. All-in-all, good value for money.

The hotel does not have good access to Kuala Lumpur Railway station. It is possible but not that convenient to cross the road due to lack of pedestrian crossings in some parts. We had lunch at the Colonial Cafe. It has a splendid interior and excellent service, but the food was mediocre. That was a bit disappointing.

Very helpful staffs and great breakfast!

Everything is comfortable Great hospitality

Worth every penny. The room was very comfy and nice. For sure will repeat again

the room

None

The great staff arranged a beautiful balloon and complementary cake for my 10th anniversary in our room. Room is very spacious and elegant. The breakfast and dinner buffet is excellent. Variety of cuisine and choices. Friendly staff and great hospitality. Will revisit again soon. Thanks team.

None

The rooms were so spacious and comfortable, the bed and pillows were heavenly, and the bathroom was wonderful with the bathtub to soak in. Breakfast buffet was everything we expected and would definitely come back!

When trying to check in, the staff did not mention about an “upgrade” done for us, and then lead us to a room in the colonial suite in the old wing, which was extremely dark and gloomy, there was a strong smell of old furniture too. We did not like the vibe of the room at all, eventho it was a more expensive room. The view out of the windows were nets and rundown walls. We had to go back to the lobby and ask them for the room we booked, they mentioned it was not ready for check in at the moment and shortly afterwards then said the room is available. Finally was able to get the room we paid for.

Everything was perfect👌🏻

None

The staff are very helpful and they upgraded us to junior suite.

The Conservatory and breakfast. The shower and bed are good too.

The old hairdryer. 1 dustbin in the room. Gym. Amenities packaging. Misleading and unclear communication from foreign staff.

Staffs were nice. Beds are really comfy and we had a good time at the Orchid Conservatory.

The room only had 1 dustbin. No tissue in the room, only available inside the toilet. The hairdryer is weak and old. The overall room looks old.

The bath tub pretty big

The parking cost RM15 which really expensive since the hotel room consider already too pricey

A nice view and ambiance

None

Food selection was good. Gym facility was good.

Room was dusty, likely from the carpet. Check in process could have been smoother - I had to go down to reception twice because key card was not working. English is my primary language but I am unable to easily catch what the receptionist was trying to say (about parking rates)

Staff very nice..beautiful hotel and clean

All good 👍

Good location, friendly staff and good services.

Breakfast variety is not up the expectation.

big room

nothing

The room was very clean and spacious! Pillow was comfortable too. Hotel Lobby was huge and well maintained, staff are all attentive and helpful.. will definitely recommend it to my family and friends and come back again 🩷! Tq

Nil

Beautiful hotel, great staff. Some cool little niches - tea room, cigar and scotch rooms, orchid room. The food was very good.

The food was expensive in the hotel.

Breakfast was very good. Huge spread and variety.

Laundry services was quite expensive

Comfy bed

The staffs were not welcoming, just so-so

The hotel mixed a traditional wing with a modern building. We were delighted to stay in the traditional wing. Great location near KL Sentral and next to the old railway station

Location

Na

Beautiful and boutique spaces, quality food and very friendly and helpful staff.

Sadly, my coffee machine in the room didn’t work (very minor issue)

overall good but the windows is leaking due to yesterday night have long night rains

overall good but the windows is leaking due to yesterday night have long night rains

Location , service

Nothing

Everything about this place oozed class and attention to detail.

I just love this hotel, very classy from the moment I walk in, enter the room and the whole experience here. It feels like I went back in time in history where your have some social gatherings. The colonial cafe brought a very unique vibe with good music and British old times. The room is spacious, comfy bed with a large bath tub and entertainment while you enjoy in bath. I love the whole experience here. You can have great view for the swimming pool on 4th floor

I would love to have the sauna and steam room in this hotel

Everything! The dinner buffet menu was so marvellous.

Breakfast was not as per expected but still fine.

The rooms are great and the beds fab - the staff team are excellent 👏

Various

Casual ease

I had 2 separate stays last week. A 3 day and a 2 day stay. The second one wasn’t as good with a small maintenance problem of a blocked sink and WiFi that didn’t work even after I’d reported

What I liked was the environment, the hotel is really beautiful. The ambience and surroundings are honestly impressive.

I honestly couldn’t believe it.. one can of Pepsi was RM15. That’s extremely expensive. And on top of that, the bathroom water was rusty at that time. I took a bath in the bathtub and my skin became itchy. Very disappointing for a hotel of this standard.

Our stay was exceptional! The room was comfortable, and the breakfast offered amazing variety. We enjoyed dinner in the restaurant, which my 92-year-old mother loved. The staff were attentive, polite, and made our experience very special.

Nothing.

Exceptional breakfast and dinner, kind and friendly staff, Front door staff Jhalak, Hari, Lok, and Chandra were very helpful with giving directions and making you feel welcome in the hotel.

Beautiful old colonial hotel. Centrally located close to all attractions. Room was lovely and spacious.

Dinner didn’t start till 6pm. Breakfast didn’t start till 6:30am which meant we missed breakfast on our last morning due to getting a flight. An option to grab & go should ne something to offer. We did not like the sound of your breakfast to go.