Mandarin Oriental Hotel, Kuala Lumpur
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“The Mandarin Oriental offers skyline views and rooms that feature king-size beds, marble baths and nightstands furnished with fresh orchids.”
Featured in New York Times’ 36 Hours in Kuala Lumpur.
“Mandarin Oriental, Kuala Lumpur has managed to stand the test of time as one of the capital’s most trusted names, despite the fact that new luxury hotels seem to pop up every year in Kuala Lumpur, each one shinier than the last. This, of course, is largely due to the immaculate upkeep of the gleaming hotel.”
“Mandarin Oriental Kuala Lumpur, just across from the Petronas Towers, has stately elegance from the ground right up to the 30th floor. There’s an excellent spa, an open-air pool with views of the skyline, and enough outstanding dining options to last a week, including top notch Cantonese cuisine at Lai Po Heen.”
What guests liked
- Swimming pool
- Excellent service
- Top location
- Helpful staff
- Comfortable beds
All you need to know
The Mandarin Oriental Hotel is a five-star hotel located in a prime location where it offers guests the best view of the city and proximity to the city’s most famous and exciting places. As such, the hotel is the ideal temporary home for tourists and travelers looking for adventure and excitement.
The hotel provides comfort within its rooms through its modern amenities and also outside the hotel premises such as the airport shuttle available for guests.
The hotel is located between the iconic Petronas Twin Towers and the beautiful gardens of the city, giving guests the best view of one of the most famous landmarks in the city. The hotel is 450 m away from the KLCC while the closest airport to the hotel is the Kuala Lumpur International Airport which is 45 km away from the Mandarin Oriental Hotel.
The hotel also offers some comfy room options such as Club Suite, Deluxe Twin Room with Park View, Mandarin King Room, and Executive Park View Room. All these rooms and many more are fitted with the best facilities and amenities that make the stay in the hotel worthwhile.
Amenities such as free Wi-Fi for high-speed internet access, air conditioning, a large 42-inch flat-screen TV with several satellite channels and a minibar.
The hotel also offers guests a chance to sample and enjoy a wide variety of local and international cuisines served at the hotel’s on-site restaurant.
Drinks and cocktails are also available at the hotel bar which is the perfect place to chill after a long day.
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Location
Recent guest reviews
8 July 2024
Very memorable and excellent place !
The location , facility , food and staff
The three bedroom apartment we stayed in could use more furniture and decor
7 July 2024
Amazing location
Big room and fresh flowers
N/A
5 July 2024
Beautiful
Close with everything
5 July 2024
It was a Dream Stay for My Family, we love to be here again
Location is fantastic, room is great great, breakfast awesome, staffs behavior beyond expectation. The Reception, Concierge, House Keeping all were very attentive and helpful always, special thanks to the Check-In Staffs and the Supervisors.
The Entrance Hallway, Lounge, Reception, Wall Deco's, Lobby Washrooms, amenities, toiletries and facilities just beyond our expectation. Thank You
Price was high, it will be good if we could get suitable offers in advance next time.
4 July 2024
Fabulous
service was good. Like,the after checkout relaxation lounge.
3 July 2024
Beautiful hotel in front of the Petronas Towers
Perfect location in front of the Petronas Towers. Very nice and friendly staff. I liked the outdoor pool.
3 July 2024
Excelent
Convenience for me
2 July 2024
Great location, great staff, good food. Overall perfect stay
Location is perfect, walking distance to twin towers.
2 July 2024
One of the best services I have experienced in hotels
Best location, next to Petronas Tower, the KLCC park and shopping mall. Tons of restaurants near by. Staff is really kind and profesional and the concierge service is top notch. They really make and effort to make your stay one to remember.
The only thing to improve is the big queues for breakfast, and once you get a table you need to zigzag carefully as the space is narrow between tables. Food was very good.
1 July 2024
Fantastic place to stay in KL!
Location and value for money are fantastic!
It is a bit dated but nothing serious. Also, keeping kids away from buffets would be great.
30 June 2024
Exceptional
Everything
29 June 2024
Exceptional
Good location
Water quality required to be improved
27 June 2024
My trip was simply amazing. Can’t wait to go back!
I loved everything about the property.
27 June 2024
This property offers an exceptional experience
This property offers an exceptional experience. Easily in the top 3 hotel and service I’ve experienced with my family.
26 June 2024
Very good
Location
Outdated
26 June 2024
Exceptional
Location and service was great! Room size is great too.
26 June 2024
Nice and warm place
Location, view and luxury
Some staffs are not helpful and have some issues to provide help for customers
25 June 2024
Fabulous
Best service from staff and concierge ever
25 June 2024
Very nice
Place met excpectation. Was lovely. Staff are very accommodating and polite.
Room service was diffiult to make. Ordering drinks was quite difficult as they were not so fluent in English and got the order 60% correct.
The standard king room does not have much space.
24 June 2024
Simply wonderful and recommend strongly to any holiday or families
The location was amazing, the staff exceptional and eager to help you. The most amazing hotel I have stayed.
24 June 2024
Opulence and service at its finest
The quality of the hotel was outstanding. The staff and service was flawless. The food is fantastic. The speed of the internet was outstanding. Everything was fabulous we were on our honeymoon and we really really want to return to this Amazing place.
Nothing. Everything was amazing
24 June 2024
Great City Stay
Fantastic rooms in a fantastic hotel in a great location. The beds were extremely comfortable and the majority of the staff, especially by the pool, were excellent.
23 June 2024
Fabulous
Staff attitude, hospitality
Price steep
23 June 2024
Generally great place to stay !
Just besides KLCC and thus very convenient for shopping, meals.
The old beds would probably need replacement and it is sloping at the sides.
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Snack bar
- - Special diet menus (on request)
- - Kid meals
- - Kid-friendly buffet
- - Wine/champagne (additional charge)
- - Coffee house on site
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Barber/beauty shop
- - Family rooms
- - Lift
- - Safety deposit box
- - Air conditioning
- - Designated smoking area
- - Shuttle service (additional charge)
- - Airport shuttle (additional charge)
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre (additional charge)
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Currency exchange
- - Luggage storage
- - Concierge service
- - Private check-in/check-out
- - Invoice provided
Activities
- - Tennis court (additional charge)
- - Sauna
- - Fitness centre
- - Spa and wellness centre (additional charge)
- - Massage (additional charge)
- - Hot tub/Jacuzzi
- - Nightclub/DJ (additional charge)
- - Kids' club
- - Tennis equipment (additional charge)
- - Beauty Services
- - Facial treatments
- - Hair treatments
- - Manicure
- - Pedicure
- - Hair cut
- - Hair colouring
- - Hair styling
- - Body treatments
- - Body scrub
- - Body wrap
- - Spa facilities
- - Steam room
- - Spa lounge/relaxation area
- - Spa/wellness packages
- - Back massage
- - Neck massage
- - Foot massage
- - Couples massage
- - Head massage
- - Hand massage
- - Full body massage
- - Fitness
- - Yoga classes
- - Fitness classes
- - Personal trainer
- - Fitness/spa locker rooms
- - Aerobics (additional charge)
Outdoors
- - Garden
- - Terrace
- - Outdoor pool
- - Outdoor pool (all year)
Entertainment and family services
- - Babysitting/child services (additional charge)
- - Indoor play area
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Trouser press (additional charge)
- - Daily housekeeping
Parking
- - Parking garage
- - Accessible parking
Accessibility
- - Wheelchair accessible
- - Toilet with grab rails
- - Emergency cord in bathroom
Pool and wellness
- - Infinity pool
- - Pool with view
- - Pool bar
- - Shallow end
- - Sun loungers or beach chairs
- - Sun umbrellas
- - Kids' pool
- - Swimming pool
- - Swimming Pool
Transport
- - Airport pick up (additional charge)
- - Airport drop off (additional charge)
Miscellaneous
- - 24-hour security
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Delivered food is securely covered
- - Access to health care professionals
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Featured as Fodor’s Choice in Kuala Lumpur.
9 July 2024
Exceptional