Hotel Atrium, Kraków

Me and my family absolutely loved this hotel. Gorgeous and cozy. The breakfast was very delicious and fresh and it catered for some of us with allergies for gluten - they even provided bread. The room was very nice and very clean. The staff are all great and super help full especially the receptionist Agnieszka she was speaking good English and super helpful. Also the hotel is a walking distance from everything which was great for us. Overall 10/10

Rooms were a little small so were limited in space with the luggages

I just wanted to take a moment to share our delightful experience at the Hotel Atrium. From the moment we arrived, we were greeted with a warm and friendly welcome by Agnieszka. She made sure to explain every detail about our stay and went out of her way to highlight the different attractions and must-see spots in the beautiful city of Kraków. Our room was nothing short of perfect - it was comfortable, spotlessly clean, and equipped with everything we could possibly need. Each morning, we were treated to a delicious breakfast that left us energized and ready for the day ahead. The hotel's location is incredibly convenient, with all the amenities close by. We loved how easy it was to walk to the city center and explore the vibrant surroundings. Overall, our stay was truly magnificent, and we highly recommend the Hotel Atrium to anyone visiting Kraków. We couldn't have asked for a better experience!

Everything

Nothing

Breakfast very good / location excellent / room nice and clean . The 2 ladies in reception were very helpful and had no problem in arranging tours or taxis With a smile on there faces at all times.

No problems

The hotel was in a great location 10 minute walk to the square. The rooms were modern and clean lovely breakfast buffet. The staff were friendly and knowledgeable. Would stay here again when in Krakow highly recommend.

The stay was unforgettable. We have traveling since 1979 and we believe it is the best hotel with the best team at the reception. Agnieszka, Paulina, Joanna, Katarzyna thank you. Litsa-Spyros

Cleanliness, location, value for money and wonderful helpful staff

Pleasant hotel with very friendly staff. Extensive breakfast buffet. Excellent value for money (in Feb). A few blocks away from the main square

As is often the case in Europe, a double bed gets 2 individual duvets - we would have preferred one large one. The only pillow was too hard for my taste - be nice if there was a soft and hard option in the room. A few fixtures and fittings needed maintenance

Very comfortable beds and nice decor, room very comfortable. Friendly staff on reception. Good continental breakfast with a good selection.

Nice bathroom but shower on the small side and smelt damp/drains in the bathroom.

Central location, easy to find. Beautifully decorated and styled! Feels so elegant and romantic. All of the staff are so friendly and approachable. The little sweets in the reception were such a nice touch especially when heading back to the room or out for the day.

The only thing I would change would be adding a shower as well as the bath in the rooms, and adding some milk sachets for the tea/coffee. But these are teeny tiny things in the grand scheme of things!

Everything can not complain about anything. Receptionists were lovely Manage to get breakfast before it opened at 7 which I was very grateful for on the last day. Close to the old square and the castle both walking distance (we had young children with pushchair)

One thing I will say is the taxi from the airport that they offer wasn't great, the taxi driver kept asking for cash even though I emailed and checked to ask if card was okay. Also I requested car seats (which is the only reason I wasn't going to use a bolt) these were not provided. So I paid an extra 80 zl for nothing. Bolt from hotel is 38zl and the airport taxi is 120zl

Hotel was beautiful and really clean ♥️ Employees were friendly and helpful. Good location

Hotel was local to the main square area about a 10 minute stroll and the sane stroll to the large shopping mall. Rooms are clean and comfortable and cleaners were in daily.

Hotel/bank rates made our stay £37 more expensive than advertised. Apparently we discovered we should always opt to pay in zloty and not sterling. Hotel advertised 2 double beds but we had 2 single beds with a double sofa bed, that being said they were comfortable enough.

This is my second stay at this Hotel 🏨,I love the location and the service and staff are wonderful 👍

Good location, there is good and safe car parking.

Clean and welcoming hotel

Breakfast was ok

The staff are EXCEPTIONAL, nothing is too much trouble and lovely, smiling faces always.

Couldn't complain as the value was exceptional.

Location.

Everything the food the service and best location

Nothing

Very clean, excellent location, staff helpful and friendly,

The room was clean and modern and the room was made up for us as a group of 3.

Stayed in the apartment, it was perfect, really nice and beds were so comfortable

Location and staff were exceptional.

Very hard to find something I didn't like

Great, clean studio.

Location and large size of the family suite

Only issue was some odor in the bathroom. Smelled like sewer gas backing up through the plumbing. We can some water and left water in the bath tub which helped.

Very big and comfortable room :)

In the room was quite cold.

Good location - very easy walking distance to centre /market square. Friendly, helpful staff and clean, comfortable room. Lovely choice of buffet breakfast!

Tea-bags, coffee, milk and sugar never replaced by cleaners in the morning. Bar always closed early evening.

location and personal was more than this that we were expecting to meet. breakfast area next morning was giving a feeling of eating at home. quite and friendly area

fresh fruits in the breakfast buffet and some more variety of sweets, like croisants....

I like the location of the hotel its on a quiet street but not far from the main square.I have stayed here before and will again. All of the staff are really friendly and helpful.The breakfast has a wide selection of choice.My room was big also with good bathroom.

Nothing really i was happy with my stay even though the hotel is under renovation everything went ok

Great shower. Friendly and helpful staff. Plenty of seating. Streaming services available in room.

No particular complaints

comfortable room, nice selection at breakfast, perfect location, close to Old Town

a couple of hooks/ racks in the bathroom would be useful breakfast staff could smile and say good morning

Over all experience

None

Spacious, clean and well furnished room. Excellent breakfast. Location is ideal. Walking distance to train station and the old town. Friendly staff.

Nothing wrong 🤩

Very clean. Nice breakfast. Luggage storage was great for us

Hotel very modern. Rooms a good size . Bathroom was very big. Beds comfortable. TV, fridge ,safety deposit box and tea making facilities. Breakfast was adequate for us. Hotel was kept spotless,very clean. Reception very helpful. Location excellent, close to train station and main market Square. A great hotel for a short city break.😁😁👍👍

Nothing. It was everything we hoped for and more

The location was fantastic. The staff were excellent - they sorted the transfers to and from the airport. Also we recommend the hotel sorting the Auschwitz trip if you choose to do it. Breakfast was good We loved Krakow and will be returning.

The bathroom was a little dated, but nothing that took away from the trip.

Breakfast was excellent and the reception staff were very kind and nice to us. Kept our bags all day and let us come in and out on the day of leaving as we had a 10 pm train.

We tried to have supper before catching the train but the restaurant was behind and the girl said there would be quite a wait. We couldn’t risk it so had to leave.

Clean and comfortable rooms. Close to train station.

Beautiful room, clean towels daily, exceptional breakfast, staff amazing

Beautiful inside, extremely clean, new towels daily , staff extremely helpful and friendly, breakfast amazing quality

Nothing

This is perfect for a budget trip, as the hotel is just a bit outside the main tourist area (5-7 minutes of walking). The rooms are very clean, and there is air conditioning. You can also park the car inside parking for an extra charge.

I liked everything. Do not expect something fancy but a decent, clean, and budget-wise place.

Ideal location, great breakfasts, friendly staff, reasonable price.

Soap and shower gel. They didn't work, but I bought the necessary ones at the nearest store, so it wasn't a problem.

Great location, friendly staffq

Room a little too small

Beautiful hotel with a walking distance to the oldtown. It was very comfortable for our family, because it was a big family room with a separate bedroom, sleeping space for two in the sitting area and mini kitchen. Loved the bathroom as it had two options - bathtub and the shower. Breakfast was also very good. The parking space is also very important for the traveling families.

Very helpful and accommodating staff. Nice breakfast and not too far a walk to the Main square.

Everything was perfect from beginning to end

Non

The 4 person apartment (411) was superb. All rooms, bedroom, lounge & bathroom were spacious and beds were really comfy. The receptionist was friendly & helpful and sorted an early morning transfer to the airport and some pack up breakfasts. Personally I really enjoyed the 2 cobs 1 cheese & 1 ham).

I love our stay here. The place is very clean, the food is delicious and very helpful staff. Very highly recommended

Excellent location near main train station and short walking distance to the old town. Breakfast was OK. Room was quiet and clean. Overall worked excellent as a base for a city holiday for the family.

Bed was not very comfortable, most probably seen its best nights. Staff was slightly rude at the arrival, but since then very smiley and nice..

Fantastic location. Staff very helpful