Hotel Atrium, Kraków

Cleanliness, location, value for money and wonderful helpful staff

Pleasant hotel with very friendly staff. Extensive breakfast buffet. Excellent value for money (in Feb). A few blocks away from the main square

As is often the case in Europe, a double bed gets 2 individual duvets - we would have preferred one large one. The only pillow was too hard for my taste - be nice if there was a soft and hard option in the room. A few fixtures and fittings needed maintenance

Very comfortable beds and nice decor, room very comfortable. Friendly staff on reception. Good continental breakfast with a good selection.

Nice bathroom but shower on the small side and smelt damp/drains in the bathroom.

Central location, easy to find. Beautifully decorated and styled! Feels so elegant and romantic. All of the staff are so friendly and approachable. The little sweets in the reception were such a nice touch especially when heading back to the room or out for the day.

The only thing I would change would be adding a shower as well as the bath in the rooms, and adding some milk sachets for the tea/coffee. But these are teeny tiny things in the grand scheme of things!

Everything can not complain about anything. Receptionists were lovely Manage to get breakfast before it opened at 7 which I was very grateful for on the last day. Close to the old square and the castle both walking distance (we had young children with pushchair)

One thing I will say is the taxi from the airport that they offer wasn't great, the taxi driver kept asking for cash even though I emailed and checked to ask if card was okay. Also I requested car seats (which is the only reason I wasn't going to use a bolt) these were not provided. So I paid an extra 80 zl for nothing. Bolt from hotel is 38zl and the airport taxi is 120zl

Hotel was beautiful and really clean ♥️ Employees were friendly and helpful. Good location

Hotel was local to the main square area about a 10 minute stroll and the sane stroll to the large shopping mall. Rooms are clean and comfortable and cleaners were in daily.

Hotel/bank rates made our stay £37 more expensive than advertised. Apparently we discovered we should always opt to pay in zloty and not sterling. Hotel advertised 2 double beds but we had 2 single beds with a double sofa bed, that being said they were comfortable enough.

This is my second stay at this Hotel 🏨,I love the location and the service and staff are wonderful 👍

Good location, there is good and safe car parking.

Clean and welcoming hotel

Breakfast was ok

The staff are EXCEPTIONAL, nothing is too much trouble and lovely, smiling faces always.

Couldn't complain as the value was exceptional.

Location.

Everything the food the service and best location

Nothing

Very clean, excellent location, staff helpful and friendly,

The room was clean and modern and the room was made up for us as a group of 3.

Stayed in the apartment, it was perfect, really nice and beds were so comfortable

Location and staff were exceptional.

Very hard to find something I didn't like

Great, clean studio.

Location and large size of the family suite

Only issue was some odor in the bathroom. Smelled like sewer gas backing up through the plumbing. We can some water and left water in the bath tub which helped.

Very big and comfortable room :)

In the room was quite cold.

Good location - very easy walking distance to centre /market square. Friendly, helpful staff and clean, comfortable room. Lovely choice of buffet breakfast!

Tea-bags, coffee, milk and sugar never replaced by cleaners in the morning. Bar always closed early evening.

location and personal was more than this that we were expecting to meet. breakfast area next morning was giving a feeling of eating at home. quite and friendly area

fresh fruits in the breakfast buffet and some more variety of sweets, like croisants....

I like the location of the hotel its on a quiet street but not far from the main square.I have stayed here before and will again. All of the staff are really friendly and helpful.The breakfast has a wide selection of choice.My room was big also with good bathroom.

Nothing really i was happy with my stay even though the hotel is under renovation everything went ok

Great shower. Friendly and helpful staff. Plenty of seating. Streaming services available in room.

No particular complaints

comfortable room, nice selection at breakfast, perfect location, close to Old Town

a couple of hooks/ racks in the bathroom would be useful breakfast staff could smile and say good morning

Over all experience

None

Spacious, clean and well furnished room. Excellent breakfast. Location is ideal. Walking distance to train station and the old town. Friendly staff.

Nothing wrong 🤩

Very clean. Nice breakfast. Luggage storage was great for us

Hotel very modern. Rooms a good size . Bathroom was very big. Beds comfortable. TV, fridge ,safety deposit box and tea making facilities. Breakfast was adequate for us. Hotel was kept spotless,very clean. Reception very helpful. Location excellent, close to train station and main market Square. A great hotel for a short city break.😁😁👍👍

Nothing. It was everything we hoped for and more

The location was fantastic. The staff were excellent - they sorted the transfers to and from the airport. Also we recommend the hotel sorting the Auschwitz trip if you choose to do it. Breakfast was good We loved Krakow and will be returning.

The bathroom was a little dated, but nothing that took away from the trip.

Breakfast was excellent and the reception staff were very kind and nice to us. Kept our bags all day and let us come in and out on the day of leaving as we had a 10 pm train.

We tried to have supper before catching the train but the restaurant was behind and the girl said there would be quite a wait. We couldn’t risk it so had to leave.

Clean and comfortable rooms. Close to train station.

Beautiful room, clean towels daily, exceptional breakfast, staff amazing

Beautiful inside, extremely clean, new towels daily , staff extremely helpful and friendly, breakfast amazing quality

Nothing

This is perfect for a budget trip, as the hotel is just a bit outside the main tourist area (5-7 minutes of walking). The rooms are very clean, and there is air conditioning. You can also park the car inside parking for an extra charge.

I liked everything. Do not expect something fancy but a decent, clean, and budget-wise place.

Ideal location, great breakfasts, friendly staff, reasonable price.

Soap and shower gel. They didn't work, but I bought the necessary ones at the nearest store, so it wasn't a problem.

Great location, friendly staffq

Room a little too small

Beautiful hotel with a walking distance to the oldtown. It was very comfortable for our family, because it was a big family room with a separate bedroom, sleeping space for two in the sitting area and mini kitchen. Loved the bathroom as it had two options - bathtub and the shower. Breakfast was also very good. The parking space is also very important for the traveling families.

Very helpful and accommodating staff. Nice breakfast and not too far a walk to the Main square.

Everything was perfect from beginning to end

Non

The 4 person apartment (411) was superb. All rooms, bedroom, lounge & bathroom were spacious and beds were really comfy. The receptionist was friendly & helpful and sorted an early morning transfer to the airport and some pack up breakfasts. Personally I really enjoyed the 2 cobs 1 cheese & 1 ham).

I love our stay here. The place is very clean, the food is delicious and very helpful staff. Very highly recommended

Excellent location near main train station and short walking distance to the old town. Breakfast was OK. Room was quiet and clean. Overall worked excellent as a base for a city holiday for the family.

Bed was not very comfortable, most probably seen its best nights. Staff was slightly rude at the arrival, but since then very smiley and nice..

Fantastic location. Staff very helpful

Excellent location. Great helpful staff. Fabulous breakfast 😋. Couldn't ask for better.

Nothing.

Bardzo miła obsługa, perfect location and delicious breakfast.

Room cleanliness. Variety of breakfast. Location. Helpful staff.

None

The breakfast was fantastic always plenty of selection. The bedroom was great and the beds were very comfortable. The location was perfect for exploring the amazing city of Krakow.

The staff were particularly helpful. The hotel has a great location; 5 minutes walk from the main train station (for the airport and trains to Auchwitz and the salt mine) and 10 minutes from the main square. The hotel also has a secure garage.

The hotel staff were so friendly and helpful. The rooms are spotless and have everything you need. We had breakfast and evening meal and the food was so lovely. The location is excellent. It's a 10-minute walk to Krakow Square. I will definitely return to this hotel.

Everything was fine