Hotel Atrium, Kraków

A beautiful hotel in the heart of Kraków. Very spacious room with comfortable beds, pillows, very clean and warm. Very welcoming staff and lovely breakfast. Beautiful design of the bar lounge.

Nothing!

The staff at the hotel are amazing and cannot do enough to help.A special thank you to Paulina on reception.Every hotel needs a Paulyna

Bar area could do with subdued lighting

Very friendly welcome and staff generally, all staff couldn't do enough for you, really good service. This hotel is in a great location, just 10/15 mins walk from the train station and easy walking to all of the main attractions in Krakow. Our room was a good size and well equipped with all that we needed for a four night stay. Plenty of choice at breakfast and a good selection on the main food menu.

Room could have been cleaner (but I am being hyper critical here).

Everything was perfect!

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The location, the staff at the reception, the cleanliness,

The pastries at breakfast are not good.

Clean, modern, perfect

No smart tv

On arrival the lady on reception (Pauline/Paulina) was absolutely lovely. So informative and helped us a lot over the weekend with any questions we had. The rooms were spotless. Cosy and the hotel was in a great location for walking around the city. All staff very friendly and helpful.

The breakfast just wasn't to our personal taste. Not a criticism of the hotel as food looked lovely and lots of choice but we were happy with a coffee/apple juice and some toast & eggs! However, the "breakfast bag" we had early to go on our excursion was fabulous! Really enjoyed and kept us full. So thankyou ☺️

Room was large and comfortable. Staff very friendly and helpful. Breakfast choice was very good. Hotel is within easy walking distance of all attractions in krakow

More choice of vodka in bar. Was quite limited

Great place near to old city and central station, very friendly staff and you can drop your luggage on reception after checkout if needed.

It was a small friendly hotel well situated..to the old town.. Great selection for breakfast and 24 hour reception.

There was nothing I could mention.

Location Cleanliness Very comfortable beds

Clean & modern hotel Spacious rooms Nice staff Good location

Breakfast selection

Reasonable price and very close to old town Nice and helpful receptionist

Your friendly staff

The cracked tiles and the wobbly towel rack in the bathroom

From the moment we entered the reception staff were so lovely to us

Liked everything

Really welcoming and helpful staff, great location and the room had everything we needed in terms of facilities.

During busy breakfast periods, it would have been helpful if the tables could have been wiped between guests leaving/arriving.

Super central and a lovely hotel to rest your head. The bed was comfy, the room was clean and the staff were helpful. It’s very close to the square (about 10 min walk) and also within walking distance to the Jewish quarter too. We were able to keep our bags in the property on our last day so we could explore before going to the airport.

The only minor inconvenience was the shower. It went from scalding to cold to scalding again with short breaks in between where the water was able to be used.

Everything

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Tucked away in a nice quiet part within 10-20 mins walking distance to everything you need. Close to railway station when coming from the airport. Lovely warm and spotlessly clean room. So quiet, I didn’t hear a thing all night! Super friendly and helpful staff. Wonderful little bar and restaurant with fantastic food and excellent service. A great little find. Great value for money and Highly recommended.

The most beautiful hotel, perfectly located, with the most helpful staff you will meet.

Nothing

The location was excellent 👌 Staff were amazing so friendly and helpful

Breakfast could have had more variety but it was fine

Friendly reception staff and driver who collected us. Room was prepared nicely for a 3 person stay.

Excellent hotel in a great area

Loved everything

Clean, comfortable, modern and quiet. Good location short walk from old town.

Nothing.

Near train station. Market square.shopping mall. Everything walking distance. Clean room. Bed nice. If you choose economy room shower area too small. We took preminum which is really good size Vegetarian.option.limited. Value for money. Near plenty.of restaurant. Mini market just few meters.

Very clean and peaceful and room was warm (even it was cold outside). Housekeeping staff were very friendly. Garden in the breakfast room was beautiful. Location was very good.

One of the receptionists was using headphones once while working and it was daytime. Its not a big deal, but for us felt a bit weird. (At night time when there are not so many customers its totaly understandable for examble).

Excellent location close to the old town, easy to walk everywhere. Staff at the hotel are very friendly.

Bed was nice , comfortable, close to the main square.

Very nice and clean. The personel was very helpful and friendly

Amazing staff, hotel room was perfect for us, cozy warm and comfortable. Great location, 5-10minute walk from old town and about 15 to the castle. Pubs, restaurants, shops and markets within 5 minutes of the hotel. The staff went above and beyond for us. We will definitely be back

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Double Room had two single beds together which wasn't an issue as bottom sheet was a double however the bed had two single quilts instead of one double quilt.

Staff where all loverly, anything we needed they was happy to help. Room and hotel in general all very good.

Nothing

Location was very near to market square and closed parking was good

Little colder inside the rooms

Good location Very clean hotel Friendly staff

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Location, modern interior, spacious room

Bedsheets are from cheap polyester, mattress cover from plastic too and it makes you sweat a lot at night

Friendly staff, breakfast offers a large and good selection. The train station is less than a 10-minute walk away. The central main square is also within easy walking distance.

The carpet in the room needs to be replaced or better cleaned.

Very nice rooms. Comfortable bed, nice breakfast

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Friendly staff, good clean facilities

Not a lot of choice for breakfast

Location

Friendly staff

The rooms were spacious and very comfortable, and the location was perfect for the Old Town and market square.

Some noise early in the morning, but everyone has to work.

Our room was spacious, spotless and the hotel was a few minutes walk to the main square. The staff were extremely friendly and helpful. The buffet breakfast had a great choice of hot and cold foods plus fruit and cereals.

The only thing we didn't like was that when we first arrived the key they gave us was actually someone else's room so we walked in to other people's belongings etc spread on the bed and around the room. I mistake I guess but if it were my room I wouldn't have been happy.

All staff were so helpful and pleasant

Easy to find

Nothing

Hotel was central to most things and the staff were lovely. Nothing was too much trouble. The bed was the comfiest I have slept on and the air conditioning worked.

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Family room very spacious and clean. Really nice. No complaints. Beds comfortable.

Great location and very helpful staff

Very clean and modern

great location super clean great staff and really good breakfast

nothing

Great hotel lovely staff 😃 Very clean and modern only 10 mins walk to main square Rooms and bed very comfortable Ladies on the desk where lovely nothing too much trouble and very helpful Had a great time .

Only one little thing bar shuts at 10 think 11 would have been good Would have been nice to take a night cap to bed but not a big issue .

Spacious clean room.

Breakfast was a little chaotic. Had to clean a table ourselves after standing waiting to be seated and knocking on the kitchen door for staff to assist us. Eventually found our own table which we cleared. Breakfast selection was good.

Very clean Friendly reception staff Central easy to walk into centre

Nothing all good