Hotel Atrium, Kraków

Near train station. Market square.shopping mall. Everything walking distance. Clean room. Bed nice. If you choose economy room shower area too small. We took preminum which is really good size Vegetarian.option.limited. Value for money. Near plenty.of restaurant. Mini market just few meters.

Very clean and peaceful and room was warm (even it was cold outside). Housekeeping staff were very friendly. Garden in the breakfast room was beautiful. Location was very good.

One of the receptionists was using headphones once while working and it was daytime. Its not a big deal, but for us felt a bit weird. (At night time when there are not so many customers its totaly understandable for examble).

Excellent location close to the old town, easy to walk everywhere. Staff at the hotel are very friendly.

Bed was nice , comfortable, close to the main square.

Very nice and clean. The personel was very helpful and friendly

Amazing staff, hotel room was perfect for us, cozy warm and comfortable. Great location, 5-10minute walk from old town and about 15 to the castle. Pubs, restaurants, shops and markets within 5 minutes of the hotel. The staff went above and beyond for us. We will definitely be back

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Double Room had two single beds together which wasn't an issue as bottom sheet was a double however the bed had two single quilts instead of one double quilt.

Staff where all loverly, anything we needed they was happy to help. Room and hotel in general all very good.

Nothing

Location was very near to market square and closed parking was good

Little colder inside the rooms

Good location Very clean hotel Friendly staff

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Location, modern interior, spacious room

Bedsheets are from cheap polyester, mattress cover from plastic too and it makes you sweat a lot at night

Friendly staff, breakfast offers a large and good selection. The train station is less than a 10-minute walk away. The central main square is also within easy walking distance.

The carpet in the room needs to be replaced or better cleaned.

Very nice rooms. Comfortable bed, nice breakfast

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Friendly staff, good clean facilities

Not a lot of choice for breakfast

Location

Friendly staff

The rooms were spacious and very comfortable, and the location was perfect for the Old Town and market square.

Some noise early in the morning, but everyone has to work.

Our room was spacious, spotless and the hotel was a few minutes walk to the main square. The staff were extremely friendly and helpful. The buffet breakfast had a great choice of hot and cold foods plus fruit and cereals.

The only thing we didn't like was that when we first arrived the key they gave us was actually someone else's room so we walked in to other people's belongings etc spread on the bed and around the room. I mistake I guess but if it were my room I wouldn't have been happy.

All staff were so helpful and pleasant

Easy to find

Nothing

Hotel was central to most things and the staff were lovely. Nothing was too much trouble. The bed was the comfiest I have slept on and the air conditioning worked.

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Family room very spacious and clean. Really nice. No complaints. Beds comfortable.

Great location and very helpful staff

Very clean and modern

great location super clean great staff and really good breakfast

nothing

Great hotel lovely staff 😃 Very clean and modern only 10 mins walk to main square Rooms and bed very comfortable Ladies on the desk where lovely nothing too much trouble and very helpful Had a great time .

Only one little thing bar shuts at 10 think 11 would have been good Would have been nice to take a night cap to bed but not a big issue .

Spacious clean room.

Breakfast was a little chaotic. Had to clean a table ourselves after standing waiting to be seated and knocking on the kitchen door for staff to assist us. Eventually found our own table which we cleared. Breakfast selection was good.

Very clean Friendly reception staff Central easy to walk into centre

Nothing all good

Ideal location Large airy rooms Reception staff very helpful and informative

Place was stunning, really good location to evening!

Nothing.

Everything really, friendly staff, spotless room, lovely breakfast and a good location for the old town.

Nothing really.

The location was perfect, a short walk to the main square. Staff were excellent, couldn't do enough to help e.g loaned us a phone charger as we forgot ours. Arrange packed breakfast for early morning trips and day of departure. Fridge in the room.

Nothing not to like!!

Really nice and clean hotel. The room was good size. Friendly staff. Good breakfast also. And the location was really near the main square and train station.

The shower thermostat did not work. It took a long time to take a shower because the water was only suitable for a while. Most of the time, the water was too hot or too cold.

The room and bathroom were amazing, clean and very comfortable. Position is great to go by foot to the city center. Receptionists were amazing and kind, very informative. They both speak great English.

The hotel was very modern & had a lovely feel to it. The staff were very accommodating and friendly. The location was just a few minutes walk from the square and not far from other areas we walked to.

We felt the breakfast wasn't great. We felt it needed adapting to suit all nationalities. Could have done with some milk in the room on arrival at least.

It's a nice hotel. Breakfast to go was very helpful.

Smell from the water pipes. They put refreshments in the bathroom but you can still fell it.

There could have been more choice for the warm element of breakfast

Ideal location, rooms were spotless ( we had first floor family room ) . We were able to get into room 2 hours earlier than the 3pm check in . Would highly recommend using their airport taxi service ( they will message you about this before you fly , that impressed we booked To take us back to the airport this morning , and because we would miss breakfast they kindly put us up 3 packed breakfast bags ). Paulina greeted us on reception on our arrival , very helpful. All staff were friendly and attentive . 5 minutes walk from main square and shopping centre .

Nothing to dislike

Location is perfect. Room is good enough for one night stay. Breakfast is mediocre. Staff at the reception on the night we checked in was very helpful.

we were late for Breakfast as we got stuck in traffic after our visit to the church in the morning due to rains. we requested the reception to inform the restaurant. This information was not properly communicated. Toilet Bowl needs to be replaced.

maybe more organisation during breakfast

It was a brilliant location 10 min walk to the old town. walking in the door the receptionist was so friendly and helpful and welcoming. We were sad to leave.

We were a party of four and had to move around the seats in the bar but that was it …

This location is wonderful. A fantastic market right at the end of the street and a short walk to the lively centre. The hotel itself is modern, comfortable and clean and the decor is gorgeous. The communication before we arrived was amazing and once there the staff were so friendly and helpful. They helped me make it extra special for our arrival for my husband's 40th for which I'm extremely grateful. We will 100% be returning here.

This hotel exceeded my expectations and I will return again. Nothing I didn't like about the place.

Nice little Hotel in great location, just outside the hassle of the old centre. Walking distance everywhere. Friendly staff.

Breakfast room was a little small and super busy but it still worked ok.

Excellent location, immaculate. Nice restaurant, enjoyed breakfasts and a couple of evening meals.

Very minor matters, a little too warm in room overnight. Couldn't figure out how to turn heating down but in fairness we didn't ask. Also light on the aircon unit distracting during night but overall we loved the hotel. Staff great and would happily return and recommend.

The room was spacious, and big beds, strong shower, close proximity to the old town.

Nothing

Firstly the staff at reception were very welcoming and helpful. The room was very clean and the bathroom is well designed, with a good shower. The breakfast was really good too - there is a large variety of things to choose from and its nicely presented. The hotel is near lots of places - it is about an 8-10 minute walk to the Old town, and is also close to the Galleria mall / train station.

We requested single beds. They were comfortable but quite small ( and we are small). Thats the only thing I would say needs improvement.

Fantastic hotel! Location was great as it was a short walk from the old town and close to tram stops. Bathroom was amazing, very spacious and shower was great. Breakfast had a good selection each morning. Staff were always friendly. Overall, great hotel - highly recommend!

The single beds were on the small side

- to start the location in the old down - at the reception desk every staff is always smiling , greeting at any given time of the day . - if u need something in ur room , towel or even a glass it’s right there within 05 mins. - they have a coffee maker , fridge . - the interiors of the room is fantastic , space very well used . - breakfast was also nice , good choices . - we loved everything about this hotel .

- nothing they are fantastic in whatever they do.

Locvated a short walk from the old city square. Peaceful.

There was a kettle in the room with TWO coffee sachets. A note said you could buy more if you wanted them. I have never not had a daily top up as part of the booking.

Great location, tucked away a couple of streets from main city area. Lovely cocktails in the bar. Nice decor

Bar was closed by 10pm (tried to go on way back in one evening) Breakfast has limited choice, only had bagels 1 day out of our 4, which for Poland surprised me. Smoking area for staff/guests is directly at the front door. Not very attractive for non-smokers

The staff was exceptional, especially Paulina. It was not even 9 am when I arrived at the hotel, hoping to leave my suitcase until the check-in time, and 40 minutes later I was already in my room (and I got a free upgrade!). The breakfast was very nice, very good selection. And the location is just perfect - literally less than a 5-minute walk to the old town.

Perfect location, lovely breakfast 😋