The Moran Hotel, Houston

Public spaces were excellent, shuttle service within 5 miles, service personnel were great

hallways and rooms were tired

Location was great,breakfast was great, management was great & accomodating! There was a few staff members that needs some further coaching which eas brought to managements attention! Also upon departure time needed to use hotels computer for guest to print boarding passes etc it was operating at the time so I made front desk aware of the issue but never got feed back from employee being a hotel guest that it was tepaired.

A few employees at desk an bar needs customer service coaching! I felt the need to bring certain issues to management regarding service and communication concerns.

It was conveniently next to the conference center I was attending a meeting at. Great parking option in the garage. Great options for breakfast and dinner and the option to have it delivered to my room. The hotel was also conveniently around shopping and restaurants and a movie theater in walking distance.

There really wasn’t anything I didn’t like

Love it! Great location, clean, and friendly staff

Breakfast waaay to expensive.

It’s always a pleasure staying. Complementary wine for my anniversary and great atmosphere

Shopping and dining is widely available.

We love the hotel, location atmosphere. Great to hang out in. The front desk workers were Amazing!!!

We have only 1 the ice machine was broken on our floor but that wasn't major just a little inconvenient.

Clean and modern. Nice location with lots of restaurants

Loved the room, the friendliness of the staff, the daily free infused water and coffee, bar staff was great, lots of surrounding options and vibrant atmosphere. Parking is also a plus. Front desk also gave us a complimentary bottle of wine!

Breakfast was just decent. If they’re going to charge for it they should put a bit more effort into the flavor and hotness. Fruit and yogurt and other cold options were great. Room should come with shower cap but you probably have to request one from housekeeping or front desk which I didnt.

The cleanliness, Location, shopping, staff, room, bed, amenities, the pool

Excelente atención

EVERYTHING! All of the amenities, for places inside , pool. Free parking, friendly staff!

I loved everything!

The location, the spacious room, the cleanliness, & view.

The hotel lacks separate parking for guests, forcing them to find parking among moviegoers and shoppers.

The complete ambiance as well as location

N/A

Clean, comfortable, nice location

Everything was amazing

Very nice facility. Beautiful views.

Convenient to shopping and great restaurants

The only thing that should be addressed is for security or Houston police to address the street racing later in evening that is so loud.

The location is perfect

Loved everything

Very appealing and clean.

Extra fees

Location staff clean spacious rooms easy parking

Breakfast was hot and delicious!! There were various items on the menu, wait staff and management were very courteous!!

Shower water pressure was too high!!

I am a Houston native and lived there for 18 years growing up. I was returning to town for my high school reunion, so I know the city VERY well. I've always thought of Houston hotel options as, frankly, pretty dismal — typically you're paying 300-400+ per night for a super weak/unimpressive Marriott or other chain. When I came across this boutique hotel in City Center, I decided to go for it. It exceeded EVERY expectation and was an absolutely phenomenal hotel in every way. The staff was excellent, the location can't be beat — and especially if you're a visitor, it offers the very rare (for Houston) access to walkable shops and restaurants — and the room was giving 5-star luxury hotel. The common areas in the lobby, restaurants, and pool were absolutely stunning. I'll never stay anywhere else in Houston again.

Truly nothing — this was a 10/10.

The area was very nice .

Always loved the location. They have done a great work with the renovation and its even better to stay at the hotel. Always clean and the most spacious rooms I have seen.

Breakfast is still expensive and quite boring.

The view. The location. The atmosphere.

Loved the location. The hotel was really nice and clean. Parking included close by was great.

Beautiful rooms

Hiden charges

Location

Fitness center

Location

I liked the view, room size and location of the room. Employees were friendly and helpful. Access to the onsite facilities was easy.

Our bathroom had lighting issues. The light fixture above the toilet was hanging from the ceiling. Paneling at the base of the closet was loose.

Wonderful stay!

The room was nice and spacious .

I like everything about the property

I like the new remodel rooms since the last time I visited. Decorated very bright and luxurious. The staff was nice. Love the access to all the restaurants and live music. We had an amazing view from our room of city center.

I wish they had something going on for New years for the guest. The party was way too expensive and blocked the pool area. Parking was confusing, but it seems like shared parking for everything. Couldn't find the elevators.

Great hotel and great location. Unfortunately it's currently under construction and makes checking in unprofessional, but understand there's not much you can do about it. I'm sure it'll be very nice when the construction is finished.

Our room, a junior suite, was comfortable.

Simple buffet was over-priced given the few choices available. 2nd floor lobby did not offer a warm, inviting feeling. No comfortable waiting area to meet friends. Free bottled water in the room would be appreciated. We had one bottle provided for our four-day stay. One per person per day would be a nice, simple treat. Our TV (both sets) had transmission problems which was annoying and kept us from using either one.

Location, views

Dry wall by shower (messed up, water damage)

I love the staff and atmosphere

I didn’t like the breakfast options

Very clean & giving luxury

The bathroom light was not working and they never fixed it

Valentine at front desk was amazing, very friendly and have all the necessary information that I needed to enjoy my stay.

Hotel was under construction and cause slight inconvenience

Excellent confort very clean, modern

Perfect location an great restaurant at walking distance

The city center area is amazing. Lots of shopping and dining.

The construction that was happening at the hotel at the time.

Location

Parking

I simply love the Moran!

Location, friendly staff, cleanliness.

Clean good location

Under construction

Breakfast

Construction.

The hotel is centrally located and there are multiple shops and restaurants within walking distance.

Not a thing…

The room was gorgeous and spacious

The bathroom slightly showed the age of the hotel but it was still very nice.

Great Location Great staff Quite and comfortable What more could you ask for ?

Not a thing at all

The breakfast was ok but could’ve been way better

I don’t like the mattress

I love the Moran. Simply the best in everything.

The staff.