Hotel Mandarin Oriental, Hong Kong
More photosExpert reviews
“This hotel has been a landmark in Central since 1963, which makes it ancient in this ever-changing city. It’s a perfect blend of updated facilities with retro charm, evident in its timeless lobby, clubby Captain’s Bar that looks the same as it did 50 years ago, and trademark restaurants like the venerable Mandarin Grill and Man Wah.”
Featured as Frommer’s Exceptional Choice in Hong Kong.
“Hong Kong’s most famous hotel has lost none of its opulence, colonial charm, and shine over the past 50 years and is still known for spacious and luxurious accommodations and impeccable service.”
Featured as Fodor’s Choice in Hong Kong.
“Who knew a luxury hotel in one of Asia’s most dynamic metropolises could pull off small-town virtues? Lucky for its guests, Mandarin Oriental, Hong Kong prides itself on a tradition of longstanding service (it opened in 1963), so visitors may find themselves greeted today by the staff member who welcomed them 10 years ago.”
“The Mandarin Oriental has been at the heart of Hong Kong, both socially and geographically, since 1963. With its faultless service, fantastic location, effervescent atmosphere, superb spa and some of the most gorgeous dining rooms in Asia, it channels the city’s glamorous past and present like no other.”
What guests liked
- Friendly staff
- Top location
- Comfortable beds
- Great food
- Excellent service
All you need to know
This five-star hotel is located on 5 Connaught Road in the famous Central District of Hong Kong. This prime location offers proximity to the financial, commercial and entertainment hub of the city. The Hotel Mandarin Oriental Hong Kong features all the luxury that is associated with all the hotels in the franchise. The hotel is the ideal place to stay when in Hong Kong.
The hotel also offers a stunning view of the spectacular city skyline; it overlooks the famous Victoria Harbour creating the spectacle that guests need to brighten their day. The hotel is centrally located which makes it close to the business and shopping areas of the city.
The hotel offers lush room options such as Harbour View Suite, Mandarin Room, Junior Suite, Superior King Room, Superior Twin Room, City View Twin Room, City View King Room, and Statue Square View King Room. Other rooms available include Harbour View King Room, Harbour View Twin Room, City View King Suite and Statue Square King Suite.
The famous Statue Square is just 100 m away from the hotel while the Connaught Place is about 150 m away from the hotel premises.
The rooms at Hotel Mandarin Oriental Hong Kong are fitted with standard amenities such as free Wi-Fi for high-speed internet access, a flat-screen TV with satellite channels, minibar, air conditioning and a comfy sofa.
The rooms also come with an en-suite private bathroom with thoughtful touches such as free toiletries and bathroom slippers.
Location
Recent guest reviews
1 January 2024
Excellent
Lighting in bathroom
29 December 2023
Impeccable service, very central location, classic Mandarin Oriental
Great location, fantastic service
11 December 2023
One of the best city hotels in the world, my favourite in Hong Kong.
My favourite hotel in Hong Kong. Excellent location, connected by airbridge to many shopping malls and close to Victoria Harbour. Very good rooms with all amenities you could think of and excellent service.
I had a fantastic stay, I can't think of anything negative during the stay.
8 December 2023
lovely stay - great service and great rooms
location was right in the middle of everything. Easy to walk . Service is unmatched.
Just a little old fashioned and expensive
30 November 2023
Very good
location is excellent, easy access through the galleries no need to hit the street.
Room is clean and comfortable.
Excellent breakfast buffet.
The excessif use of parfume in the airconditionning.
Having breakfast in a parfume store is not pleasant.
Staff seems not smelling it anymore.
27 November 2023
Superb
Service was impeccable by all staff. They were ready to help in a polite unassuming manner. We felt at home!
31 October 2023
Very nice stay except for the Typhoon. Great room with a view of the harbour.
Lovely room with a great view. Very comfortable.
28 October 2023
Exceptional
Location and cleanliness and staff
Bed is hard and not comfortable
27 October 2023
Exceptional
The best service!
There is no option with 2 rooms except just 2 rooms
23 October 2023
Great
One of my favorite hotels, not just in Hongkong. Great staff, extremely attentive. Very centrally located, beautiful rooms, a lot of attention to detail.
20 October 2023
Very good
Great staff fabulous welcome arranged restaurant for us & birthday cake for my husband
2 October 2023
Exceptional
Breakfast was excellent, as was the room and hotel location.
26 September 2023
Returning customer always happy
Excellent location. Staff very helpful and courteous
Nothing
17 September 2023
Exceptional
The incredible staff and service especially the reception and concierge, they treat you you really as guest and not customers.
8 September 2023
Exceeded our expectations
Amenities, location
Pool.
5 September 2023
Exceptional
Central location, super friendly and capable staff
3 September 2023
The best staying I have ever had
Everything! The best hotel I have ever been to in my life and I really recommend for everyone coming to HK.
Nothing at all every thing was extremely excellent!
29 August 2023
Splendid. Never staying anywhere else in HK.
Splendid property - Tonnes of old world charm. Terrific location, and the most hospitable staff I have ever met. They personally greet you and remember all the tiny details. Steve, the General Manager was very kind and Vicki Chan at Cafe Causette was so attentive and thoughtful.
Nothing.
16 August 2023
Would have been perfect if they have bidet
The staff were all courteous, very nice & helpful especially Louisa
Lack of bidet
13 August 2023
Exceptional
The furnishing
23 July 2023
Beautiful and comfortable hotel to stay
Excellent
Location, facilities and services
20 July 2023
We were treated like Royals! The best Hotel in Hong Kong!!!
The best hotel in Hong Kong! I spent my Birthday weekend at the hotel and nothing beats Mandarin Oriental when it comes to service, marvelous rooms and we were pampered like royals! Definitely, we will stay there again on November on my Wife's birthday!
15 July 2023
Always perfect stay !
Excellent as usual !
13 July 2023
The MO in Hong Kong lives up to its reputation.
Service was superb
None that I can think of
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Snack bar
- - Special diet menus (on request)
- - Kid meals (additional charge)
- - Kid-friendly buffet
- - Wine/champagne (additional charge)
- - Fruits (additional charge)
- - Coffee house on site
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Barber/beauty shop
- - Lift
- - Safety deposit box
- - Soundproof rooms
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Airport shuttle (additional charge)
- - Paid WiFi
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Currency exchange
- - Tour desk
- - Luggage storage
- - Concierge service
- - Private check-in/check-out
- - Lockers
Activities
- - Sauna
- - Fitness centre
- - Fishing (additional charge)
- - Spa and wellness centre (additional charge)
- - Massage (additional charge)
- - Windsurfing (additional charge)
- - Hot tub/Jacuzzi
- - Canoeing (additional charge)
- - Hiking
- - Cycling
- - Bowling (additional charge)
- - Diving (additional charge)
- - Horse riding (additional charge)
- - Snorkelling (additional charge)
- - Beauty Services
- - Facial treatments
- - Waxing services
- - Make up services
- - Hair treatments
- - Manicure
- - Pedicure
- - Hair cut
- - Hair colouring
- - Hair styling
- - Body treatments
- - Body scrub
- - Body wrap
- - Light therapy
- - Spa facilities
- - Steam room
- - Spa lounge/relaxation area
- - Spa/wellness packages
- - Back massage
- - Neck massage
- - Foot massage
- - Couples massage
- - Head massage
- - Hand massage
- - Full body massage
- - Fitness
- - Fitness classes
- - Personal trainer
- - Fitness/spa locker rooms
- - Walking tours (additional charge)
- - Happy hour (additional charge)
- - Tour or class about local culture (additional charge)
- - Live music/performance
- - Live sport events (broadcast)
Entertainment and family services
- - Babysitting/child services (additional charge)
- - Board games/puzzles
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Trouser press (additional charge)
- - Daily housekeeping
Transport
- - Public transport tickets (additional charge)
- - Airport pick up (additional charge)
- - Airport drop off (additional charge)
Pool and wellness
- - Sun loungers or beach chairs
- - Swimming pool
Miscellaneous
- - 24-hour security
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Breakfast takeaway containers
- - Delivered food is securely covered
- - Access to health care professionals
- - Face masks for guests available
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Exceptional