The Hammock Hotel Ben Thanh, Ho Chi Minh City

The room was really cousy and spacious, everything was clean and nice, great location in the city center. The stuff was friendly and helpful

As we were on 6th floor and there is really busy bar/restaurant on the roof top of the next building, it was a bit hard to sleep because of the noise. We asked to have breakfast a bit early as we had an early flight, but it was not ready until the official breakfast time.

Breakfast was really good. Free laundry. Room was clean. Staff was nice and professional. Bed was very comfortable

Some room’s light broke down. Another has a broken toilet seat

Clean rooms, extremely comfortable beds Friendly and helpful staff Roof top Breakfast, and access to pantry 24/7 Laundry facilities onsite

No hot water

My kids love the hammock in the room and the multiple power points all over the room. Breakfast was great too.

Beds are a little low for my elderly parents

Comfortable spacious room in the center of a good touristic area. Minibar, water, snacks and washing were all free. Also the breakfast (3 changing options) was good quality and the skybar was very chic. All employees were friendly.

At times, the music at the Skybar was a bit loud. We had no issue sleeping, though. And overall the Skybar was a nice suprise

The place was clean and very centrally located

What makes this hotel unique is the hammock in the room. Besides the complimentary snacks and drinks in the room and in the rooftop pantry, there's free laundry service too. Thanz to the hotel management for its generosity and being customer-oriented. On our second day, water leaked through the ceiling due to a faulty pipe on the upper floor. A new room was arranged for us immediately.

First and second floors are free study areas. So the first impression when entering the hotel lobby was confusion. So many tables and so many people at the lobby. 4 staff standing behind the counter we didn't know who to turn to. There's barely enough space to stand at the counter with our luggage bags without blocking the walkway. It would be better to remove 1 or 2 tables near the counter to give more space for check-in and check-out.

The free amenities were much appreciated.

We had to change locations and stayed at the other Hammock Hotel - this was not communicated to us but fortunately we had family arrive before us to clear up the confusion. This is most likely an issue with Booking.com.

Loved everything about the hotel. Very helpful staff.

Quirky & conceptual design, clean

Small check-in space, which is in the same floor with the cafe which is always crowded Small elevator There was a hack in the system so that spam email came in

Great location! We enjoyed all of the complimentary amenities, including the water, snacks and beer.

Very comfortable and ‘cool’ property. Lots of local creative types working quietly in the cafe downstairs. Roof top bar with free beer and snacks was very nice touch - open 24/7 and able to sit in the hammocks on the rooftop until the early morning - perfect. Room was very comfortable. Shower was brilliant - waterfall shower with very strong pressure

Nothing to call out

We didn’t tried the bfast as there’s plenty of options elsewhere

The staff didn’t speak much English There’s constant people at the lobby as it’s a study area 24/7 Very basic amenities - it felt more like a private hostel.

The vibe of the place is amazingly good. Lot of young students but really studying so it was great for me. The cafeteria and the free minibar made a huge difference.

A bit too crowses and the personal did not speak good english. The check in was a little too long cause the room was not available.

Good room, helpful staff

The location was excellent. The staff was helpful and kind.

The breakfast was a set menu and the hotel could have been better served with a buffet.

Comfortable rooms as well as polite and helpful staff.

Almost everything. - location quite good, short walk to Ben tanh Market, a lot of coffee shop nearby. - highly appreciated when they provide halal snacks. - we love the coffee for breakfast - The room is quite big and comfortable for 3 of us with window

pillow and mattress quite soft

Cosy rooms for a nice comfortable stay. People with knee problems might find it difficult to get up and down from the bed, since the bed is at a very low level. A wide range of free food, both inside the room and on the terrace, is unique of its kind.

Was a perfect place for a us as a family of 3 with a 2.5yo - she could tire herself a bit on a hammock in the room then on the swings during the breakfast and then on the playground in the park which is 5min walk from the hotel. Free snacks and drinks are unbeatable too

We liked so much the staff, try were very kindly to us and we felt so comfortable with them. The room was big and beautiful.

The staff was amazing. Especially the young girl with braces. She always had a big smile that made me feel welcome and happy.

- Location, about 5-10min away from the market and city centre - Clean modern design - Free snacks and drinks in the pantry

- No hot water on the first night, there was some on the second one but not very warm and took a long time to come out - The room was clean but a bit worn out (many stains on the wall and furniture)

A fun concept executed well. Staff were very friendly. Free snacks and drinks from a well stocked fridge is a plus. Breakfast was delicious.

Great hotel with good staff and facilities. Well located.

I liked the generousity of the hotel and that the minibar was free. I liked the roof terrace for breakfast. Breakfast was good - and good to be varied.

I was sad that I couldn’t easily see the window from most of my room.

Staff are very nice. Facility is close to everything. Good food

Rooms are really nice and hotel offer beverage and some food for free

Excellent stay ! We are a family of 5 , this place is miraculously close to every landmark one would like to cover in HCM City. We walked down to all the places. The rooms are very cozy yet spacious. Loved the fact that the room pantry was full all the time and totally free & included in the room charges. Th highlights are the Rooftop pantry which is open 24/7 with nice sitting area and Choice or beers, snacks , coffee tea all of it was free and unlimited. The staff was very courteous. Also, it has the 24/7 coffee Shop at ground floor, the vibe of the place is exceptional and the bakery and coffee choices were amazing !

Breakfast option are very limited and apart from the staff at the lobby rest of the staff may not speak English.

the location is good, facilities are good and refreshments are free in the pantry and minibar in the room. staffs are extremely friendly.

poor drainage and smell in toilet because the ventilation in toilet is bad.

Staff is nice and friendly. Cafe at ground floor. Very good breakfast. Nice and clean hotel

This charming little establishment was a mix of youthful hostel energy and cool boutique hotel vibes. The staff were friendly and very helpful! The location was great- in the middle of things but still quiet and peaceful. I loved everything about it!

The location, the cleanliness, the staffs and unlimited use of the minibar and pantry!! Also 24/7 cafe at the lobby. The location is in the middle of the touristic area where you can explore everything at walking distance. The hammocks inside the room is so nice that kids enjoy it. The roof top dining area is amazing to sit and chill out together with family or friends. The breakfast is set menu but different options to choose from and all are good.

Nothing

Clean rooms, excellent location, unlimited snacks/mini bar, washer dryer, great set meal breakfasts. There is also a 24hr cafe and a study lounge This place was perfect for us.

Very very minor but a hook behind the bathroom door for clothes and towels would be super helpful.

Staff was helpful. Good location. Amazing bed to sleep.

The room and location was perfect. Booked a room for 3 and it felt very spacious. They provide snacks and beverages in the lounge.

Breakfast choice. Anyway, there are two Banh Mi stores situated just outside of the hotel which was perfect!

Beautiful hammock in room and very confortable bed. Interesting concept of having free and unlimited snack and drinks (in room and on the rooftop)

Spacious, clean room. Free snacks and drinks from the mini bar and pantry.

Breakfast menu was limited. Corridor and rooftop dining area were stuffy.

Everything! The bed was comfortable, facilities perfect, there was washing machines and tumble driers which were complimentary and self service, there is a minibar with food and drinks in the room again complimentary and on the roof terrace there were drinks, snacks and pastries which were also complimentary! We checked out and the staff kindly let us leave our bags at the hotel and then when we came back we had a couple of hours till our taxi came for the airport so they allowed us to stay on the terrace till we needed to leave! I can't rate this hotel enough, I would definitely definitely recommend!

Absolutely nothing, perfect location to walk to all sites, shops, restaurants and anything you could possibly want is on the doorstep, staff friendly and so accommodating, just do it, just book! We wish we could have stayed longer! Thankyou

Great location. Walking distance to many of the “must see” in HCMC sites. Reception was very kind and helpful. Laundry facility was the perk I didn’t know I’d love! Having snacks and drinks available when traveling with a teen was a plus!

I chose this property as it was touted as clean which is quite important to me. Overall, it was very clean. However, the toilet in our room had noticeable grime on the backside of the toilet seat and along the base. This is an easy scrub to make it even cleaner!

Well above expectations in all aspects

Ntg much, just the linen could be cleaner But, doesnt affect much

Well designed refurbished rooms. Nice breakfast selection of multiple options that change each day, cooked individually. Decent location. Free drinks and snacks in room and on roof terrace. Bottom two floors are cafe and study space, so always lots of people around.

Refurb is fairly superficial. Electrics, etc, seem quite old. Street hotel is on is only slightly busy for HCMC, but walking to the centre means crossing a pretty crazy roundabout.

Comfortable and big room Free treats for guests like beer, water, tidbits, yogurt, milk Good water pressure Great location Friendly staff

Room aircond was very warm One of the staff hygienic was unacceptable, she digged her nose and without washing her hands , she made n served customer their food. TV channels isnt working at all throughout the stay

- Free mini bar and rooftop area with unlimited mini bar - location was great, walkable to Ben Thanh market - staff were friendly and helpful

- Sound proofness of rooms was really bad, could hear others going in an out of rooms on our level/ moving furniture about - bathroom was a bit old, with showerhead a bit leaky - Overall vibe/quality of hotel was probably a bit lower than our expectations from listing photos

Everything! From the breeze during check in and free mini bar that consist of drinks, beer and limitless chips. Rooftop breakfast with a change in daily selection and pleasant atmosphere and cleanliness. It was also a short walk to a famous banh mi food outlet.

We stayed in the extra large nest, 1 queen and 1 super single bed. The spring in the super single mattress is no longer supportive. The hotel should look into replacing it so that guest can have a good night's rest.

We loved the room, it was comfy quiet and in a good location for walking and doing tours. The breakfast choices changed daily and were tasty. We also really enjoyed the free snacks and beer which we enjoyed on the roof top hammocks!

It would be great if it had a pool for those hot nights but otherwise it was great!

Really liked the style of the rooms and the concept of free minibar and drinks on the rooftop. Also thought the breakfast was great (I went for the more local option with Pho, spring roles etc). They were also flexibility with a later check out which allowed me to do one more tour and freshen up after

Nothing really, would book again

Friendly and well speaking staffs

There’s a smell in the bathroom. A smelly from the toilet bowl.

location, free mini bar and snacks, rooftop open for guests

other rooms and halllway little loud but otherwise fine

I loved that they offer a free snack bar on the rooftop, which is accessible any time of the day: They offer a wide range of options: pastries, yogurt, snacks, soft drinks, and beer. The staff is super kind and welcoming. The location is excellent too. There is also a very popular Banh Mi joint across the street, about 5 minute's walk from the hotel, which is a must-try.

The hotel offers three different breakfast options: toast, beef soup noodles, and mac and cheese. The food in general was disappointing. I would say that the only impressive option was the soup noodles.