Surfjack Hotel & Swim Club, Honolulu

Transit for 24 hours in HNL so nice to stay in Waikiki near great food and beach. Staff really lovely and helpful. 2nd visit to Surfjack. Hawaiian service without the plastic wrap that you get at every hotel in HNL

One of the best places in terms of service and value. Highly recommend. Shoutout to the girls at the main desk who were so kind and helpful. I have nothing to complain about, they made my trip better than it would have been otherwise.

Good experience overall, stayed for a few nights with family of 4. The couch in the room wasn’t the most comfortable, but for the price I think the hotel delivered great value. Restaurant is outstanding. Pool closes at 5:30 for kids. Location is very good, but parking is kind of annoying ($10/day at the Hyatt centric parking a couple blocks away, but car must be moved at least once every 24 hours).

Comfortable, cool Rooms. Good location. Great staff.

Lack of breakfast facilities. Surely the onsite restaurant can provide.

This hotel has such a cute and energetic vibe! The rooms are nice and comfortable (could be a bit small if you’re staying for a long time). The staff are very helpful and friendly, and having an Arvo coffee downstairs was a lifesaver! Location is convenient and walking distance to the beach and many other places.

It was smaller venue, not hi-rise.

I love the vibe at this hotel. The staff were amazing, the place is very chill, and the rooms and other guests were great. I love the fact it is dog friendly and people would let you pay their doggos as they went out and walked them every day. Great food at the restaurant and a spectacular cafe attached at Arvo. Also, every night they had live music around the pool which just made the place seem more like a place you wanted to be at, rather than a "tourist hotel". Also, it is off the main beach so not quite so touristy (though of course, you don't get the water view - but also, are not paying outrageously for something you only glipse in the morning.). Really loved my stay at the Surfjack. Will be going back next time I'm back in Oahu.

Nitpicking really, since there are lots of food options nearby, but was a bit surprised the only breakie option was the Arvo Cafe next door which had limited food selection (tho yummy - and their coffee was aces.).

Close to beaches and nightlife

The property is in a great location to the beach and shops. The pool is great and loved the live music each night. Cool that it’s dog friendly as many pooches come and go. Nice friendly reception / cleaning staff

Our room wasn’t facing the pool, was on the other side and looked out at what I can only describe as a burnt apartment block (but I’m assuming pool views cost more). Like other comments, the barman needs to smile more!

My partner and I loved the overall vibe of the place. Very welcoming and friendly. Walking distance to everything, especially the beach. The food and drinks were great and we especially enjoyed the live performances offered in the evening. The balcony view to the city was remarkable and the room was fairly clean. Would come here again.

If it wasn’t for the offsite parking structure, this hotel would be perfect. It’s a short walking distance and it’s very doable, however, I like having the rental car close by whenever possible.

Room cleaned daily and quite spacious. Location was excellent, short walk to beech, main strip and beside bus stops for public transport. plenty of towels, for pool and beech use. Overall an excellent stay.

Room decore, ability to store luggage.

Lovely affordable hotel in a quiet area, but a short walk from everything you need in Waikiki. Staff are friendly, bedrooms well decorated and comfortable, loved the pool. Mahina and Suns serves great cocktails and I loved Jack the hotel dog. I loved the theme and decor, you really feel like you are on holiday. Would recommend to friends.

Nothing to complain about.

I've stayed at a hdnful of hotels in Hawaii and I have to say this is my favourite. The staff are amazing, the vibe is great, they had live musicv every night and even the on-site restaurant was great. The Arvo coffee shop attached to the hotel is also great first thing in the morning. In general, I was super happy with my stay here. I even loved the fact they are pet friendly so there were plenty of doggos running around to pat. They even upgraded me to a bigger suite when I came back from the big Island. Will be staying here again the next time I'm back in Honolulu. I also have to say this is the only hotel I've ever stayed in in Hawaii where I didn't feel I was being punched in the face with add-on fees that I never asked for.

I really enjoyed the hotel and It would be nice if there was a breakfast option with the restaurant (which is not open till lunch) or some sort of deal besides the discount with the attached Arvo café. These are totally quibbles though. Plenty of food options around if you stretch your legs.

This is an amazing swim club in Honolulu! I love the chilled vibe and the music plays at the bar. Every night will be beautiful live music by the poolside. Guests are in a good mix of all ages with a harmony coolness and feel safe around the area. The rooms are fresh, comfortable, the poolside ones have no disruption view to enjoy the Honolulu day and night at the balcony. The water machine downstairs can fill bottle in and out for the day. Coffee and tea table is out from 7-10am! I love everything here are carefully thought through. Thank you Surfjack hotel!

None :)

Great location Clean Spacious suite Friendly staff

Loved everything

The layout, relaxed vibe, location , pool area

My only negative was the music by the pool was too loud and made it hard to relax.

Loved the retro feel!

Loved everything!

Excellent location! You can walk everywhere in the Waikiki area and uber from airport to hotel is not that expensive.

It smelled a lot to humidity if your A/C was off

Room, staff, restaurant

Quiet, very nice in noisy Honolulu. Very friendly staff. Good location. Very comfortable bed.

Our bathroom sink drained VERY slowly to-not-at-all.

What a pleasant surprise checking in my favourite hotel the 2nd visit got a full size lounge separate to the bed room. Both have access sliding door to the full length balcony. The team was so sophisticated that I was not aware I got an upgrade ! I now realised the studio is also great for solo traveller. Soundproof system works well and hotel guests seem to be respectful and quiet. Swimming pool is so clean, even the view from the balcony has been amazing! I am looking forward to returning soon.

Nothing. The music plays in the hotel was so good and chilled. I had to switch off my portable speaker to listen to the hotel music :) My own music is not required.

Good value for the money. Great installations, including water purifier in common area, $10 parking in a nearby location, nice restaurant, complementary morning coffee and lovely pool. The staff was really nice from customer service to cleaners. The room had everything we needed for a short stay. Big shout out to music nights - the artists were so talented!

The shower leaked leaving the bathroom floor wet most of the time. The aircon turned out automatically (even though the timer was off).

Staff at reception couldn’t be more helpful, we did find the barman very blunt, pool area was very small but the location was great.

Definitely not 4 star

No resort fees. Friendly relaxed hotel.

No coffee in room. Lighting a bit fussy to use in room.

It was a very cute boutique hotel. The staff were very nice.

Rooms. And having a gym.

Location is in a good spot in Waikiki and very walkable to some of my favorite eatery / shops and if you wanted to go to Waikiki beach. Usually hotel bath towels are suboptimal but they were nice here. They also had a small beach tote you could use during your stay which came in handy.

Wish there were bathtubs, fitness facility and closer parking garage. Also wish the coffee shop opened later in the day as well. The blow dryer sucked incredibly as well.

- Location is excellent - in walking distance to many places but also good as it is in a quieter area then being right at the beach. - Has a really good coffee shop with 15% discount for guests -staff are very friendly and helpful - has a pool which is a nice touch - room was spacious

The only thing i did not like was the shower as the shower head was quite old and also the beds weren't that clean and should be cleaned more thoroughly especially because this is a dog friendly hotel.

The staff is super helpful & friendly. The facilities has all the essentials we need for holiday in Hawaii, especially the ice machine and chilled water machine.

The aircon in the bedroom is not strong enough to deliver air to the lounge room.

Good Location, Great Service

A bit worn down

This is our go-to place when we visit Waikiki. Excellent location and way better vibes than the big hotels. Common areas around the pool are great -- fun place to hang out, swim &/or have a cocktail. Staff are easy going and helpful. Lots of aloha.

No complaints.

Wonderful, friendly staff. Great stylish communal area with comfortable seating. Fabulous musicians in the evening. Excellent dinner and wait staff. Comfortable bed.

Our floor flooded during a very, very bad storm. We moped it up as well as we could since staff was very busy trying to protect the common areas. The room was really muggy. Staff did the best they could in an emergency but more drains, gutters and stronger patio door seals are needed at the property to protect against further water damage. Thin walls and noise from the rooms next door.

Convenient location and parking; wonderful vibe and comfortable room; very kind and accommodating staff.

No problems.

Beautiful decor, wonderful staff, and clean rooms. The manager was an absolute delight! So incredibly welcoming and kind. Loved meeting Jack, the dog who is the mascot for the hotel!

Nothing.

Location, live music, free umbrellas, beach chairs, towels, 10usd parking

Noise from other rooms

Quiet room in a good location. Chilled water and free coffee available near the pool area.

Parking is available for a very reasonable price but it is off-site, a block or so away from the hotel.

Great location! The place is full of ambiance and truly represents an authentic Waikiki experience. The rooms are clean and modern. Great restaurant on site, which is also reasonably priced. The hotel is only a short walk from the beach, plus they provide free beach towels, totes, and beach chairs if required. I would highly recommend it and would stay there again! Mahalo!

Good location. Walk to everything, but Waikiki beach was a bit blocked by major hotels. Nice pool and bar area.

Barking dogs. View out windows was of parking structure

Comfy bed and friendly staff. We had to book something last minute in Oahu and was perfect! They are nearby the hotspots of Waikiki but in a quiet area. Their bar serves tasty food and really nice cocktails. Also live music in the evening. We got a room with a super comfy bed and a huge balcony.

Everything was perfect!

Excellent location & modern facilities. Free tea and coffee in the mornings was a lovely touch

Nothing - it was perfect for our stay.

I love that the hotel is dog friendly with no additional cost, The size of the room, and loved the wraparound lanai/balcony.

I didn't like that the hotel's hot water wasn't working, furniture was slightly broken, electricity in lamp was sporadic, and parking was far.

We had a 2 night stay here on our way to another island and the hotel and staff were excellent. The hotel has been refreshed into a fun, stylish place with great amenities and lovely, helpful staff. Close to everything in Waikiki but still nice and quiet

Great staff. Great live music. Great location. Great vibe.

There was some mechanical noise, possibly from an air conditioner or some machinery that could be heard from our bedroom in our 1 bedroom suite. We also got a parking ticket from the city while unloading bags and running them upstairs, but the staff told us the night before we could park in the 3 minute passenger loading zone for a short amount of time. Beware of the parking officers that are trying to make their quotas.

Honolulu is a busy city. The Surfjack is in a great location as it's just a block away from the first of 2 main roads. It takes about 10 minutes to walk to the beach. So you are away from the noise but so close! The staff are great. It's a super cute boutique-style hotel. The owner is always there with his bulldog who will roll around and play with you if you stop in at his unit. The best part for me is the Cafe. It's not expensive by Honolulu standards and is perfect for a quick breakfast before heading out. The lattes are delish. Also the hotel offers free coffee every morning in the lobby.

The chairs on the balcony are super uncomfortable. We spent a lot of time there while our kids were asleep. The entire place is amazing. But ouch, those chairs...

Great location (beach, restaurants and shopping within walking distance), friendly staff, nice & clean rooms, great restaurant, daily live music

Pool closes early for events (e.g., local shopping event)

Cool, friendly people, lovely vibe, dogs, lovely rooms, easy walk from Waikiki

Christmas lights given to us to put up on Christmas Eve didn’t work and two requests for maintenance to fix them never happened - just a bit dissapointing given that we made the effort to follow provided instructions and put them up!

Very cool vibe in the backstreets of Waikiki. A short walk to everything and right in the heart of it all. Staff were very accommodating when we arrived early.

No laundry or coffee making facilities would be my only criticism.

location of the surfjack is excellent .. about an 8 min walk from the beach .. the vibe is relaxed and fun .. room was very spacious .. we checked in about 2 hours early and it was no problem .. room had everything we needed for a short stay .. comfy bed .. very clean ... decent bathroom ... bar fridge .. the hotel offers discounted parking in a lot about 4 mins walk .. very convenient and good value for money .. the hotel pool in its central courtyard was popular with plenty of day beds avail and the onsite cafe, bar and food offerings were great .. front desk staff and others were very freindly and helpful .. nothing was too much trouble for them ... this property had everything including excellent cust service at a great price and can recommend a stay here

Disliked · hot water in our shower would go from very hot to very cold without warning .. was manageable ... we told the front desk Submit review

Loved the decor and retro vibe. Staff were friendly and helpful. Room was clean and bed comfy. Good location to walk/bus everywhere. Thought it was great value for money compared to larger chains. On-site cafe was great. Lots of live entertainment/activities on offer.

Air con was a little noisy.

Property was gorgeous and hip.

The pull out bed was awful and extremely uncomfortable, ended up just sleeping on the couch.