St. Regis Princeville Resort, Hawaii

The newest rendition of this hotel under 1Hotel is nothing short of perfection! From the exceptional rooms and delectable dining, to the consummate professional service and elevated experience, the hotel provided an unforgettable family vacation. Well done!

The classes and range of activities!

Nothing, a bit expensive BUT that’s what you get from a luxury hotel.

We enjoyed the views of the bay and the restaurants. The adult pool and spa is a plus. The location is a good central location to explore the island.

We were somewhat disappointed with the room size especially with the cost of the room. $4,000 for 3 nights we expected a fabulous room. There was only one small sink and little room to kick back and relax. Ice had to be requested and it took so long that one time we just went down to the pool to have a cold drink. The room had a cake with a card for two guests that were not us. Although we were disappointed we enjoyed the stay.

Views and location were great. We like the infinity pool and jacuzzi and beach.

We needed better explanation on how to use gadgets in our room like light switches, TV, fan, how to get operator, etc. Food was not superior but good.

Beautiful, incredible location, brand new refurbished hotel with real luxury vibe. Nice and laid back. We got a lovely complimentary champagne and cake to celebrate our honeymoon.

Staffing seemed to be a significant issue. Room servicing inconsistent, and messages simply weren’t passed from one team to another. The valet was both expensive and inefficient. Restaurant availability wS patchy for hotel guests.

Everything about the 1 Hotel Hanalei is fabulous. Id say the prices for food and beverage and e gras like spa treatments and massages were outrageous and would like more food on The Kitchen menu but since it’s local farm to plate it’s understandable.

Not a single thing! Except lower prices on spa treatments and extras.

Photos don't do the property justice. It was such a memorable experience and they have the most helpful/friendliest staff! Can't wait to come back!

Services offered like guided hikes, staff was incredible and so welcoming! The views absolutely cannot be beat.

I can’t recommend this hotel enough. I’ve never experienced the level of service as I did during our stay this summer. From the moment you arrive, they have thought of everything. It’s the small details like the valet giving you fresh beach towels when you head out for the day, and then taking those same wet, Sandy towels off your hands when you return that stand out. The rooms are beautifully designed and appointed. Luxury amenities, the most comfortable beds, views of the gorgeous Hanalei Bay, and a water tap to help reduce plastic water bottle use. We were celebrating my husband’s Navy retirement and they had a beautiful cake and handwritten card sent to us during turn down service our first night. The pool and beach area are the best. Beautiful beds that you can fall asleep on and the pool concierge will escort you to your bed, put on a fitted sheet, set up your towel and then send over someone to help with drinks and food. There are two separate pool areas (one adults only). The food onsite is also wonderful!

While we were there it was really hard to have a drink without restaurant reservations. One night we wanted to listen to music and have a drink but since we didn’t have a reservation the only place to sit was this dark side patio off to the side.

The best hotel on Hawai!

Expensive

Everything !!! One of the best resorts in the world !!

Nothing

Otherworldly location, very clean and new, nice restaurants/bars, great pools for adults and kids separately. Right on the beach, sunset views. Spacious rooms with calming design and lights. No plastic anywhere, sustainable concept with paper and wood etc. Many activities and things to do. Close to nature and hiking trail to beach and waterfall. Princeville has shopping opportunities.

It’s a very new hotel, and like most companies on the island, they are understaffed. This means there is some waiting in most steps like checkin, checkout, communication, restaurant etc. They also don’t have a driver yet so you need to fully organize your own travel methods, there are almost no taxis/uber. Of course, everything is quite pricey. but worth it!

Great location and fabulous facilities and an unbelievable view

. Hotel still has teething issues with service at restaurants and at pool. Doesn’t seem enough staff are working their and they are understaffed

gorgeous

they were very short on staff

The location, quality of the renovation, rooms, pools and views were perfect! Some of the classes we participated in were also very fun. The staff was very accommodating and friendly. It was the best check-in experience that I have had!

They are still a bit short staffed. The food is just above average and could be better to match the high quality of the property.

Location cannot be beat. Breakfast was amazing. Vibe and aesthetic of the hotel was excellent.

They are still working out some opening kinks. Understaffed and bathroom needed more hooks!

The property, staff, view, pool area, lobby, entrance, rooms, etc.

The food was too earthy for me. Everything else was off the charts.

This was a 5 star hotel and experience! The food was excellent - especially Welina Terrace. It felt like an experience to be here, but just a hotel stay.

The only time we had poor service was the two times we went to 1Kitchen. We had the same waitress both times and she hardly tended to our table.

The hotel itself was really good. Great view

Overpriced, service was mid.

Pools, Beach, cleanliness of the rooms.

A little pricey for what is offered. Parking should also be free. Restaurants were decently priced, but cocktails were pricey and room service was pricey.

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