Hotel Gerbermühle, Frankfurt

Nice location with view of water and skyline. Has good restaurant and bar. We even got an upgrade. We were in good hands. Would return next time

The matrass is too soft for us, less support. Had to wait longer for warm water

Great ambience , restaurant and bar. Nice rooms

A little bit out of town, but that’s okay

Atmosphere

Nice location with free parking space, and dinner was good. Staffs were so friendly.

Breakfast was very expensive for what we get. €19pp for cold food and coffee is not worth it.

Location,facility,neighborhood :-)

Beautiful surroundings, delightful art and architecture. Staff were wonderful and couldn't do enough for us. On arrival we were upgraded to a junior suite, which was a lovely surprise. Food was exquisite, and while busy the restaurant staff extremely attentive.

There was a dault with one of the windows in the suite, however staff were extremely helpful and arranged a repair immediately.

The staff is so friendly and helpful; it gave our stay a personal touch!

We liked everything, but maybe there should be a water cooker in the room. And there is no laundry service.

I got upgraded to the Marianne Suite,very beautiful acommadations

Location by the river, beautiful views of Skyline from garden restaurant . Private parking for guests. Quiet

Everything

Air condition was not cooling .. we had to sleep in warm weather

Location near the river, peace, great room.

Poor wireless internet.

Where it was situated

The air conditioning wasn’t the best and not enough information on room service etc . Breakfast was quite late on too after 7.30 . For us travelling through we would have preferred it earlier .

Loved the breakfast

No kettle but they can give you a hot jug of water

Loved the breakfast

No kettle but they can give you a hot jug of water

We only spend 1 night as we were traveling. We didn't use any of the facilities at the hotel. It is a nice hotel, with spacious, clean rooms, great bathroom, and comfortable beds. Personel was friendly. It is located next to a small park which was great for our dog. We enjoyed breakfast which was fine too.

The only this which was a disappointment was that the air condition wasn't working. So the room couldn't cool down. We opened the window but there was too much noise. For a hotel with this standard I expect the air conditioning to work properly. Unfortunately, the hotel didn't compensate us for this complaint.

The restaurant on site was fabulous, the bar and bar staff were exceptional and everyone on the staff went out of their way to make my stay better. I can't wait to go back.

No wifi connection information providied, but everything else was fantastic.

Room, restaurant, very clean and confortable. Service good.

Location without car a little too isolated, anyway 700 mt there is the city train number 16 and 15. Easy to get the centre.

Overall atmosphere with a great restaurant

My room was on the 1st floor and was very noisy. The restaurant is good but the hotel is so so.

The hotel is very nice, a peaceful spot.

Who can sleep in the bed?! You can hear all the guests getting back to the hotel - clacking of the doors are that loud.

Hotel is a beautiful boutique property in a lovely forested area of Frankfurt. Outstanding restaurant, simple but nicely appointed and thoughtfully decorated rooms. A find on this business oriented city and a perfect respite from the hustle & bustle.

No turndown service in the evening & no robes in the room.

Great location by the river, close to the airport, clean room and amazing view! Good and polite staff. Good fresh breakfast. Free parking lot.

We really liked the room. It felt cozy and comfortable. Lovely shower. And we had a very nice walk next to the Main. Overall we had a good an comfortable stay. Roomservice was running, we ordered food in our room, what came quickly.

It’s a bit overpriced for what you get I guess. We didn’t try the breakfast because all reviews said it wasn’t worth the 19€ a person. we went for the bakery 5 minutes up the road. The hotel is absolutely dog friendly, but we paid an additional fee of 25€ extra for one night to bring him. That was a bit much in our eyes, but we already booked.. The rooms are next to the lobby, so it’s not a quiet place to stay.

Nice staff at the reception. Pretty design of hotel room.

The charcuterie at breakfast was not refrigerated, also not covered so many flies were sitting on the food. In general the breakfast wasn’t very nice presented for 25 Euro per person. The hotel offered to skip new towels and bedding everyday for sustainability reasons in exchange for a gift. We didn’t get any gift. Also we did not understand that this means that the room service gets completely skipped every day. The did not make the bed, cleaned, emptied the bin etc. For the price we paid, this is a No Go.

Rooms were airy, bright and the bed was incredibly comfortable

Excellent hotel for a very reasonable price. Quiet location in a huge park on the bank of the Main, with a lot of opportunities to walk, do some sports, let the dog run, etc. And it's only a few minutes from the motorway exit. The check-in was very quick, even the staff was still present despite our late arrival. The room is nice, everything seems quite new and good quality. Very comfortable bed and great shower, and nice river view. And the breakfast! It is served to the table and has such a huge selection of various things (eggs of 2 kinds, sausages, salmon, cheese, buns, pastries, fruits, yogurt, etc) that we could not eat everything. So I gladly recommend it and looking forward to the opportunity to visit again.