Expert reviews
“After a head-to-toe renovation, the St. Regis Florence opened in 2011 in a landmark building that was designed in the 15th century by Filippo Brunelleschi (of Duomo fame). The 100 rooms and suites boast centuries-old frescoes, Murano glass chandeliers, beautiful antique furniture, Arno River views and every modern amenity.”
Featured in New York Times’ 36 Hours in Florence.
“Located along Florence’s Arno River in a 15th-century, Renaissance-era palace designed by Filippo Brunelleschi, The St. Regis Florence holds an impressive spot in the city’s historical center on Piazza Ognissanti.”
“A hotel in the grand style, the St. Regis offers a wonderful location on the north bank of the Arno, professional yet very pleasant five-star service and all the luxuries you would expect from the brand. The Michelin-starred restaurant is an added bonus.”
What guests liked
- Wonderful hotel
- Butler service
- Great views
- Top location
- Excellent Wifi
- Comfortable beds
All you need to know
This five-star establishment is a staple of luxury and comfort. The hotel offers room and accommodation options fitted with the latest and best amenities and facilities. Guests are assured of a satisfactory and memorable stay in the rooms of the St Regis Hotel. The hotel is located along the Arno River giving guests a great view of the beautiful river. Located on 1 Piazza Ognissanti Santa Maria Novella, this hotel is ideally located. Set near some of the city’s most famous attractions, this is the ideal place for any tourist or traveler in Florence.
The famous Ponte Vecchio is located near the hotel at just a short walk away while the Cathedral is just 1 km away from the hotel. The Santa Maria Novella Train Station is located 500 m away from the hotel.
The hotel is housed in a historic building that was originally designed by the famous architect, Brunelleschi. The hotel rooms are well-furnished with the finest furniture and also features modern and stylish décor. The furniture type in the hotel is Florentine giving guests a feel of the city.
The rooms of the St Regis Hotel are fitted with modern amenities such as free Wi-Fi, a digital jukebox, a full multimedia system, a flat-screen TV and a private bathroom. The rooms also come with a private bathroom fitted with thoughtful touches such as bathroom slippers and bathrobes.
The hotel provides a breakfast buffet that features Tuscan and Mediterranean cuisines prepared by the Michelin-starred on-site restaurant.
Hotel deals & lowest price guarantee
We partner with Booking.com and Hotels.com. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.
Location
Recent guest reviews
11 December 2022
great
every thing was great
there’s same voice in night my be haunted but they change my room. staff was nice
4 December 2022
amazing
stunningly beautiful with great service
17 November 2022
Fabulous
loved everything in the hotel, room was big enough for the 3 of us, staff were very nice and friendly
11 September 2022
Exceptional
31 August 2022
Confortable room and amazing location.
Location and confortble rooms.
shower could be better.
7 August 2022
truly exceptional experience. the staff were extremely warm and welcoming
location
No pool. i understand the difficulty given many of the buildings are centuries old no tea making facilities in some rooms
1 August 2022
Excellent place
Everything
Nothing
24 July 2022
Best place to Stay in Florence!
The place was amazing staff was very helpful and the hotel was clean and located in the perfect area. The food, romm service and turn down service was amazing!
12 July 2022
Best Stay Florence
great location, clean, first class, entire staff superb. Best Concierge in town.
Florence was too hot but hotel kept it cool!!
3 July 2022
I highly recommend this property
great location, service and hospitality
nothing
23 April 2022
Exceptional
An absolutely beautiful hotel with amazing staff and impeccable service. We will never forget our stay here. Cannot recommend highly enough.
Cannot fault. Our stay and experience was perfect.
6 April 2022
Luxurious stay in great location for seeing all the best of Florence
The hotel occupies an authentic period Palazzo right by the river and ideally located to walk to all the main sights and attractions of Florence. The interiors of the hotel are grand with high ceilings and decorative art work but its also very comfortable. The rooms each have their own character and some enjoy views over the river. Despite it's central location the hotel is very quiet in the evening ensuring a good nights sleep.
25 March 2022
A lovely and welcoming hotel to come home to after a day of sightseeing.
The hotel is on the Arno. It is in an easy walking distance of most sights, but not in the middle of the city, which is nice as one comes home to a slightly quieter and open space every day. The staff is very welcoming and efficient - both reception area and room surface. The morning coffee/tea is delivered to one's room in the morning when one calls room service and is 'on the house'. Our rooms were very comfortable and looking out at the Arno, which was lovely. We enjoyed our stay.
18 March 2022
better than ever
one of the best hotels ever staff is so friendly the location is amazing every is so good
nothing at all everything is so good
7 March 2022
Very good
old charm
heating
20 February 2022
Exceptional
The amazing surprise prepared by in our room by Ombretta
15 February 2022
Perfect spot for romantic weekend or special occasion, river views, amazing staff and great location
Location excellent, wonderful staff, beautiful architecture, safe and secure
Limited on site parking but good valet parking
14 February 2022
highlight of our trip
the staff was amazing! the upgrade was much appreciated and concierge were fantastic!
nothing!
26 November 2021
Very good
Good location, the room was a bit small, quiet expensive
24 October 2021
we have found our home in Firenze
The staff responded extremely well to our requests, we had a great stay.
as happy as we were about the rooms and facilities, the culinary side of our stay was disappointing. the Wintergarden restaurant offered limited choice and even that we had to send back to the kitchen. From a 5 star hotel we also expect a 5 star kitchen.
29 February 2024
Pleasant stay
Excellent Location, beautiful hotel with many pleasant aspects to the hotel.
Staff Communication a little contrived.
5 November 2023
Pleasant
Location
The rooms are super small
31 January 2023
One of the best hotels in Florence
Location, service & winter garden ambience
11 July 2022
Good
Rooms
Service
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Snack bar
- - Special diet menus (on request)
- - Kid meals (additional charge)
- - Wine/champagne (additional charge)
- - Fruits (additional charge)
- - Coffee house on site
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Family rooms
- - Lift
- - Safety deposit box
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Pet basket
- - Pet bowls
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre
- - Fax/photocopying
Reception services
- - 24-hour front desk
- - Luggage storage
- - Concierge service
- - Invoice provided
Activities
- - Fitness centre
- - Spa and wellness centre (additional charge)
- - Massage (additional charge)
- - Hot tub/Jacuzzi (additional charge)
- - Beauty Services
- - Facial treatments
- - Waxing services
- - Make up services
- - Manicure
- - Pedicure
- - Body treatments
- - Body scrub
- - Body wrap
- - Spa facilities
- - Steam room
- - Spa lounge/relaxation area
- - Foot bath
- - Spa/wellness packages
- - Back massage
- - Neck massage
- - Foot massage
- - Couples massage
- - Head massage
- - Hand massage
- - Full body massage
- - Fitness
- - Live music/performance
- - Bicycle rental
Entertainment and family services
- - Babysitting/child services (additional charge)
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Trouser press (additional charge)
- - Daily housekeeping (additional charge)
Parking
- - Parking garage
Miscellaneous
- - 24-hour security
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Thermometers for guests provided by property
- - Face masks for guests available
15 December 2022
Very enjoyable
All the staff were exceptionally helpful and friendly
Afternoon tea