St. Regis Hotel, Florence

Piazza Ognissanti, 1, 50123 Firenze FI, Italy (show on map)

Expert reviews

New York Times review:

“After a head-to-toe renovation, the St. Regis Florence opened in 2011 in a landmark building that was designed in the 15th century by Filippo Brunelleschi (of Duomo fame). The 100 rooms and suites boast centuries-old frescoes, Murano glass chandeliers, beautiful antique furniture, Arno River views and every modern amenity.”

Featured in New York Times’ 36 Hours in Florence.

Forbes review:

“Located along Florence’s Arno River in a 15th-century, Renaissance-era palace designed by Filippo Brunelleschi, The St. Regis Florence holds an impressive spot in the city’s historical center on Piazza Ognissanti.”

Telegraph review:

“A hotel in the grand style, the St. Regis offers a wonderful location on the north bank of the Arno, professional yet very pleasant five-star service and all the luxuries you would expect from the brand. The Michelin-starred restaurant is an added bonus.”

Guest rating

This an aggregated customer review rating of St. Regis Hotel, Florence. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.7 out of 5.0

Ranked 10th in Florence

439£390$542¥57452C$422A$422HK$4243S$715SFr509¥3441kr4471kr3273kr4222

What guests liked

All you need to know

This five-star establishment is a staple of luxury and comfort. The hotel offers room and accommodation options fitted with the latest and best amenities and facilities. Guests are assured of a satisfactory and memorable stay in the rooms of the St Regis Hotel. The hotel is located along the Arno River giving guests a great view of the beautiful river. Located on 1 Piazza Ognissanti Santa Maria Novella, this hotel is ideally located. Set near some of the city’s most famous attractions, this is the ideal place for any tourist or traveler in Florence.

The famous Ponte Vecchio is located near the hotel at just a short walk away while the Cathedral is just 1 km away from the hotel. The Santa Maria Novella Train Station is located 500 m away from the hotel.

The hotel is housed in a historic building that was originally designed by the famous architect, Brunelleschi. The hotel rooms are well-furnished with the finest furniture and also features modern and stylish décor. The furniture type in the hotel is Florentine giving guests a feel of the city.

The rooms of the St Regis Hotel are fitted with modern amenities such as free Wi-Fi, a digital jukebox, a full multimedia system, a flat-screen TV and a private bathroom. The rooms also come with a private bathroom fitted with thoughtful touches such as bathroom slippers and bathrobes.

The hotel provides a breakfast buffet that features Tuscan and Mediterranean cuisines prepared by the Michelin-starred on-site restaurant.

 

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Location

Recent guest reviews

5.0
Brian

15 December 2022

Very enjoyable

All the staff were exceptionally helpful and friendly

Afternoon tea

5.0
Kawthar

11 December 2022

great

every thing was great

there’s same voice in night my be haunted but they change my room. staff was nice

5.0
James

4 December 2022

amazing

stunningly beautiful with great service

4.5
Rand

17 November 2022

Fabulous

loved everything in the hotel, room was big enough for the 3 of us, staff were very nice and friendly

5.0
Michael

11 September 2022

Exceptional

4.5
Guilherme

31 August 2022

Confortable room and amazing location.

Location and confortble rooms.

shower could be better.

4.5
Ahmad

7 August 2022

truly exceptional experience. the staff were extremely warm and welcoming

location

No pool. i understand the difficulty given many of the buildings are centuries old no tea making facilities in some rooms

5.0
Osama

1 August 2022

Excellent place

Everything

Nothing

5.0
Neel

24 July 2022

Best place to Stay in Florence!

The place was amazing staff was very helpful and the hotel was clean and located in the perfect area. The food, romm service and turn down service was amazing!

4.5
David

12 July 2022

Best Stay Florence

great location, clean, first class, entire staff superb. Best Concierge in town.

Florence was too hot but hotel kept it cool!!

4.5
Svetlana

3 July 2022

I highly recommend this property

great location, service and hospitality

nothing

5.0
Hamish

23 April 2022

Exceptional

An absolutely beautiful hotel with amazing staff and impeccable service. We will never forget our stay here. Cannot recommend highly enough.

Cannot fault. Our stay and experience was perfect.

4.5
D’artagnan

6 April 2022

Luxurious stay in great location for seeing all the best of Florence

The hotel occupies an authentic period Palazzo right by the river and ideally located to walk to all the main sights and attractions of Florence. The interiors of the hotel are grand with high ceilings and decorative art work but its also very comfortable. The rooms each have their own character and some enjoy views over the river. Despite it's central location the hotel is very quiet in the evening ensuring a good nights sleep.

4.5
Nancy

25 March 2022

A lovely and welcoming hotel to come home to after a day of sightseeing.

The hotel is on the Arno. It is in an easy walking distance of most sights, but not in the middle of the city, which is nice as one comes home to a slightly quieter and open space every day. The staff is very welcoming and efficient - both reception area and room surface. The morning coffee/tea is delivered to one's room in the morning when one calls room service and is 'on the house'. Our rooms were very comfortable and looking out at the Arno, which was lovely. We enjoyed our stay.

5.0
Aljoharah

18 March 2022

better than ever

one of the best hotels ever staff is so friendly the location is amazing every is so good

nothing at all everything is so good

4.0
Daniela

7 March 2022

Very good

old charm

heating

5.0
Amal

20 February 2022

Exceptional

The amazing surprise prepared by in our room by Ombretta

4.5
Adrian

15 February 2022

Perfect spot for romantic weekend or special occasion, river views, amazing staff and great location

Location excellent, wonderful staff, beautiful architecture, safe and secure

Limited on site parking but good valet parking

5.0
Adwa

14 February 2022

highlight of our trip

the staff was amazing! the upgrade was much appreciated and concierge were fantastic!

nothing!

4.0
Tayeb

26 November 2021

Very good

Good location, the room was a bit small, quiet expensive

4.5
Patrick

24 October 2021

we have found our home in Firenze

The staff responded extremely well to our requests, we had a great stay.

as happy as we were about the rooms and facilities, the culinary side of our stay was disappointing. the Wintergarden restaurant offered limited choice and even that we had to send back to the kitchen. From a 5 star hotel we also expect a 5 star kitchen.

3.5
Hubert

29 February 2024

Pleasant stay

Excellent Location, beautiful hotel with many pleasant aspects to the hotel.

Staff Communication a little contrived.

3.5
Ahmed

5 November 2023

Pleasant

Location

The rooms are super small

3.5
Badr

31 January 2023

One of the best hotels in Florence

Location, service & winter garden ambience

3.5
Maha

11 July 2022

Good

Rooms

Service

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)
  • - Coffee house on site

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Pet basket
  • - Pet bowls

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying

Reception services

  • - 24-hour front desk
  • - Luggage storage
  • - Concierge service
  • - Invoice provided

Activities

  • - Fitness centre
  • - Spa and wellness centre (additional charge)
  • - Massage (additional charge)
  • - Hot tub/Jacuzzi (additional charge)
  • - Beauty Services
  • - Facial treatments
  • - Waxing services
  • - Make up services
  • - Manicure
  • - Pedicure
  • - Body treatments
  • - Body scrub
  • - Body wrap
  • - Spa facilities
  • - Steam room
  • - Spa lounge/relaxation area
  • - Foot bath
  • - Spa/wellness packages
  • - Back massage
  • - Neck massage
  • - Foot massage
  • - Couples massage
  • - Head massage
  • - Hand massage
  • - Full body massage
  • - Fitness
  • - Live music/performance
  • - Bicycle rental

Entertainment and family services

  • - Babysitting/child services (additional charge)

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping (additional charge)

Parking

  • - Parking garage

Miscellaneous

  • - 24-hour security
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Thermometers for guests provided by property
  • - Face masks for guests available
Check availability 439£390$542¥57452C$422A$422HK$4243S$715SFr509¥3441kr4471kr3273kr4222