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Virgin Hotel, Chicago

203 N Wabash Ave, Chicago, IL 60601, USA (show on map)

Expert reviews

Lonely Planet review:

“Billionaire Richard Branson transformed the 27-story, art-deco Dearborn Bank Building into the first outpost of his cheeky new hotel chain.”

Telegraph review:

“Chicago is home to the first Virgin hotel, located in an historic Art Deco building in the heart of the Loop. It’s as stylish and cheeky as you’d expect from Richard Branson’s brand, complete with excellent food and cocktails, high-tech amenities and a co-working space.”

Guest rating

This an aggregated customer review rating of Virgin Hotel, Chicago. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.7 out of 5.0

Ranked 4th in Chicago

96£85$119¥12614C$92A$92HK$931S$157SFr111¥755kr981kr718kr927

What guests liked

All you need to know

Situated on 203 N Wabash Avenue, in the famous district of Chicago Loop, this four-star establishment is a fine resort for visitors in the city to enjoy the best of views of the beautiful city and enjoy state-of-the-art modern facilities. The hotel is located close to some of the most famous and busiest shopping malls, restaurants and entertainment hubs of the city. It is just some step away from the famous Michigan Avenue’s Magnificent Mile. As a boutique-style hotel, it offers guests a plethora of room options that are both stylish and comfortable.

The hotel rooms are lifestyle-focused and designed to offer the highest level of comfort for guests with relaxation and luxury the ultimate goal of the hotel. The rooms offer a large dressing and sitting area which is separated from the bedrooms by equally stylish sliding door panels. The dressing room has a closet that guests can use to keep their clothes. The room also features standard features and facilities such as free Wi-Fi, air conditioning, and a 42-inch LED LG Smart TV which is provided close to the comfy sofa in the seating area. The hotel also offers other luxury amenities such as a walk-in shower and rainfall showerhead in its stylish bathrooms.

Guests can enjoy a great view of the city skyline from the rooftop bar and nightclub provided by the hotel.

The several on-site restaurants including Miss Ricky’s provide guests with several dining options which include classic comfort food, cocktails and drinks and international cuisine.

 

Lowest price guarantee

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Location

Recent guest reviews

5.0
Aerica

17 June 2025

Stop looking and book

I loved the property.. it was really nice and clean and staff was excellent. Roof top and food amazing and ohhh the drinks definitely 10/10 it was my Birthday and they sent wine 🎉

Microwave wasn’t in the room nor at hotel at all.

5.0
Fernando

16 June 2025

Exceptional

Location is exceptional. Very clean and nice rooms

4.0
Wei

12 June 2025

Very good

Great location and good facilities.

No water in the room. Getting the stay receipt was confusing.

4.0
Ani

12 June 2025

Very good

minibar and the ability to make tea/coffee in the room. I loved the shower and toilet separation...

4.0
Jason

9 June 2025

Very good

Central location

Located directly on the L line very noisy

5.0
David

8 June 2025

Thoroughly enjoyed our stay.

An old property which had been sympathetically altered into a hotel. Some of the old features restored to give the public areas atmosphere. Excellent position in the city. Lovely restaurant with excellent food. Rooftop bar good fun and another atmospheric bar on 2nd floor. Well thought out very comfortable bedrooms.

5.0
Aurelia

8 June 2025

Best night ever

Location and Staff was amazing

5.0
Janelle

3 June 2025

Exceptional

We were upgraded to a suite for free upon arrival. The room was spotless. I couldn't find one hair or piece of dirt, lint, or trash.

Nothing

5.0
Hayman

29 May 2025

Exceptional

Room was clean and cozy

4.0
Frederick

26 May 2025

Great location, wonderful staff and room was comforable; restaurant bar and coffee shop were great.

Staff was wonderful and friendly. The location was great, room had plenty of amenities and the size of the room was perfect for our weekend stay.

Our room and possibly floor had obviously been smoked in before and had a lingering cigarette smoke odor. That was really the only unpleasant part of the stay.

4.5
Chanin

26 May 2025

Fabulous

The room was nice & we enjoyed cocktails on the rooftop bar. DJ was playing great music & lots of people on the dancefloor at 5pm on a Saturday afternoon! Breakfast was also very good.

5.0
Amy

14 May 2025

Loved being able to walk to everything we planned

Great location for our stay.

5.0
Nadezhda

14 May 2025

Exceptional

Our stay was wonderful! Perfect bed, location, nice toiletries, very smooth check in/out. We’ll definitely come back.

The water pressure in the shower was weak and there was only one bathrobe instead of two.

4.0
Elizabeth

13 May 2025

Fabulous location, great place to stay

Great location and really nice room - unusual design of bathroom but it works really well, clever use of space so feels much bigger than it is.

The room seemed designed for only one guest so we had to ask for extra coffee (provided super-speedily) and there was only one robe, which we found a bit irritating.

4.5
Melanie

5 May 2025

Definitely would return!

Clean, modern, well appointed rooms. Bed and pillows very comfortable!

Main lounge/bar poorly staffed. Apparently when the roof top is busy, they close other bar areas

5.0
Janice

4 May 2025

Exceptional except for my health

Everyone was so helpful and friendly . Location was perfectly in the middle of things or closer. I felt like I was the princess. Thank you ALL

NOTHING

4.0
Elayne

29 April 2025

Fab location but noisy.

Comfortable bed. Clean room.

Was given an adjoining room and had to request a move as could hear everything in other room. Got moved. Noisy with trains outside.

5.0
Rohit

26 April 2025

Exceptional

The room was excellent.

Location wasn't ideal. The view was very ordinary.

4.5
Cinzia

25 April 2025

Overall good experience.

The location!

Too many extra charges, not previously specified.

5.0
Fernando

24 April 2025

Cozy

Cleanliness and location

A larger fridge would be nice

5.0
Tesha

21 April 2025

An excellent experience. Nice Boutique Hotel. Staff waa really friendly. And, receieved comp Free Breakfast tickets

Conveniently located. Walked to River Walk & Blues Chicago.

5.0
Glover

19 April 2025

Would stay with Virgin Hotels again.

Terrific location. We would definitely stay there again. We were close to the Chicago theater and to the park, where we walked to the museum and the waterfront. All of the restaurants around us were fabulous. The friendly staff was helpful in making suggestions and in giving directions.

4.5
Zarz

17 April 2025

Fabulous

The location is good close by most things and the room was a good size and had pretty much everything needed from a hotel.

4.0
Toby

17 April 2025

Great location

Great location, amazing views and nice staff.

Protest by staff one day blocking entrance. Quite a sexualised hotel with vibrators in the mini bar - an idea that sounds ‘hip’ at the corporate meeting but in reality makes the customer think the room has been used as a boudoir or similar. Also rooftop bar is cool but used a lot by public. No issue there but prices of the drinks are extortionate. Guests should get a discount.

4.5
Jane

14 April 2025

Fun and friendly, in a great location

Friendly and accommodating staff, well appoined facility, unique and efficiently designed rooms, beautiful rooftop bar and a central great location.

4.5
Bruce

12 April 2025

Nice friendly place in a good location

Nice spacious room

Nothing

4.0
Megan

2 April 2025

Modern, stylish hotel in great location

Very modern, clean, comfortable. Great size room for a four day stay. Within walking distance of the train and many popular Chicago attractions like Millennium Park and the riverwalk. There is a coffee shop within the hotel on the ground floor.

Like some other reviewers mentioned, we did get woken up by protesters and they didn’t stop for a good half an hour. This was at 8am on a Sunday but no other day while we were there. We were offered a lower floor upon arrival and we would’ve declined if we’d known.

5.0
Moriah

30 March 2025

Overall it was a wonderful hotel and we would definitely stay here again.

We loved the hotel and would definitely stay here again. The fact that it was pet friendly but also aesthetically pleasing was great. The staff was always very friendly. The coffee shop and roof top bar were a great bonus. It was also very quiet and close walking distance to many places. It was a great stay at a good price.

It would have been nice if there was a dedicated pet area. The walking map was a bit misleading as the stairwell by the river was closed off and it was kind of a far walk. The fridge also didn't have room to put any left over food from restaurants or items that we brought.

4.5
Lisa

30 March 2025

Good location, clean, roomy, but bed/pillows were uncomfortable.

Our view and room were great. Good soundproofing as well. Roomy.. staff was courteous.

Bed was too soft. Pillows were sooooo lofty we couldn't use them. No pillow for 3 nights. Please consider a variety to choose from, or at.least one that is able to be fluffed or flattened.

5.0
Oleksandr

23 March 2025

Exceptional

Great location, in the heart of Chicago. Beautiful interior with great views.

You can hear the music from the rooftop, we stayed on the 21st floor.

5.0
Bennett

23 March 2025

Very nice stay!

Very nice!

4.0
James

22 March 2025

Would go back. Just, hopefully a room not near train.

Location, friendly, clean.

Was on 8th floor, train below could be noisy.

5.0
Dermot

20 March 2025

Exceptional

Great location, very comfortable stay, loved the vibe in the hotel.

5.0
Pamela

10 March 2025

I arrived like 3 hours before check-in so I asked if I could leave the luggage with them. Apparently my room was ready s

Location was perfect!! Just 5 minutes away from the bean and the riverwalk. I was on the 20th floor and the city view was beautiful. The room was also clean and comfortable.

5.0
Landysh

9 March 2025

Excellent

I love everything about this property: the location, the staff, and the service.

There is no USB charger in the room. They should inform customers before arrival instead of trying to sell the charger for $20.

5.0
Sally

6 March 2025

The stay was great.

It was clean convenient.

A little over priced for drinks on rooftop and a 5 dollar service charge to have a drink😣

5.0
Sheniqua

5 March 2025

Exceptional

The stuff was very friendly and helpful. I was there for my girlfriend birthday and they gave us free breakfast and drinks at the bar.

I didn't like that security guard wasn't aware at all times.

5.0
Paula

25 February 2025

Funky fun hotel in very good location

In a very good central position Great rooms with very useful features very helpful friendly staff

4.5
Michael

24 February 2025

Fabulous

Quiet. Comfortable. Clean.

5.0
Yash

23 February 2025

Great stay and would totally recommend.

Great stay, awesome location, friendly staff and great overall stay.

The metro is right next to the hotel and the screeching sound makes it a little difficult to sleep.

4.5
Meghan

23 February 2025

Beautiful hotel with really, funky, fun updates.

Great location, funky, fun, eclectic building. Gorgeous, updated rooms. The shower with the rainfall shower head was fun and felt luxurious Loved the lighting throughout-motion sensors were nice.

-Did not have parking but after contacting property, they do have a garage with a discount. -Having the room directly across from the elevator was less than ideal as there were a couple of loud people that came in late. However, the privacy doors that divide the bedroom closed were helpful to drown out some noise. -Although the listing for the room stated that the room came with a $25 voucher for each adult (which there were two of us) for breakfast when I asked the front desk for these the customer service representative stated that this was not the case, but she would permit me to have one but not one for one both of us.

5.0
Faith

23 February 2025

Exceptional

Just the whole vibe of the hotel. The closeness to venue.

4.5
Alicia

22 February 2025

I really enjoyed my stay and the location couldn't be better

I liked that my room had a good view of the L train--it was fun to sit at the window and watch the trains go around the Loop. The bed was super comfortable and the whole room was very thoughtfully laid out.

5.0
Michael

20 February 2025

A great luxury hotel in the Loop

Location and room decor

Nothing

4.5
Morgan

16 February 2025

Beautiful Stay in Chicago

Central location to Chicago and beautiful aesthetic.

5.0
Julie

7 February 2025

Great Hotel

The hotel is exceptional, great location, staff super helpful. I highly recommend this hotel!

5.0
Joel

21 January 2025

Exceptional

Everything.

4.5
Dawn

21 January 2025

Fabulous

Bed was so comfy, room size was perfect but that bathroom was awesome! Loved Miss Rickys and we enjoyed the happy hour in the bar. Noise level was pretty nonexistent other than the train in the morning. But did not hear neighbors above or next door. Will be back for sure!

5.0
Tye

21 January 2025

Awesome

The room was cute and comfortable and in a wonderful location.

4.0
Jeanne

20 January 2025

Very good

The bed was very comfortable and I appreciated the bathroom vanity

The noise from the El train was distracting and kept me up but otherwise the location was great

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Wine/champagne (additional charge)
  • - Coffee house on site

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Heating
  • - Allergy-free room
  • - Non-smoking throughout
  • - Air conditioning
  • - Pet bowls

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Luggage storage
  • - ATM/cash machine on site
  • - Concierge service
  • - Private check-in/check-out
  • - Invoice provided

Activities

  • - Fitness centre
  • - Fitness
  • - Live music/performance (additional charge)

Outdoors

  • - Terrace
  • - Sun terrace
  • - Outdoor furniture

Cleaning services

  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Daily housekeeping

Entertainment and family services

  • - Board games/puzzles

Miscellaneous

  • - 24-hour security
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Face masks for guests available
Check availability 96£85$119¥12614C$92A$92HK$931S$157SFr111¥755kr981kr718kr927