Athletic Association Hotel, Chicago

The location can't be beat right across from the park and access to the train sysytem

The mattress is too firm for my tastes.

The place is beautiful, with great options nearby, also inside of the Hotel you have various options of meals and things to do, the place overall is very iconic, the location is great, in the same street on the side you have the bus stop and the street behind a train station which facilitates moving around the city, overall you can see all the best places from this hotel by a 30min walk top.

We reserved by the pictures a room that looked way bigger than what has been given to us in the check-in, that was unpleasant, also the bed didn't seem to be Queen size, upon reviewing this with the staff they just shrugged and said that it was the same room booked, it felt stuffed overall for the small bedroom. Would be better to be more accurate given the same room as the pictures shown when someone makes a reservation. Didn't feel that the staff was interested even in seeing the reservation made using the pictures, overall that was the only thing that felt uncomfortable.

Service was excellent. Hotel beautiful woodworking and game room/speak easy very nice clean environment

Beds were very small we booked 2 queen but got 2 full size

I loved the preservation of this chicago landmark. The wool blanket was divine!

Room service menu options too greasy.

Great location and an amazing building to be in.

The temperature of the room. We got in and it was hot, so we put the thermostat on the cool setting. We got back from a quick nightcap to a room that was 83 degrees. We contacted the front desk for a fan because there was no way to cool down the room. The housekeeping/maintenance man helped us by getting us a fan. The fan he brought was broken (not his fault) and in the meantime he set the thermostat to cool while getting another fan. I. The five minutes that he was gone to get another fan the temperature in the room rose. When he came back with a working fan and we informed him of the temperature increase he offered to contact engineering for us. It was 1:30 AM so we opted for the tower fan he brought because we didn’t want to stay up any later after traveling all day. Fast forward to check out and we mentioned how the AC didn’t work. Turns out that there is no AC in the rooms because it’s an older building and that you should have just turned the heat off all together. If there’s a thermostat with a “cool” setting and no sign saying that there is no AC, how would you know any of this? The hotel is lovely but really there should be at least a sign in the room next to the thermostat or have someone say something after texting about how hot it was and needing a fan. It also doesn’t make sense how there was definitely cold air flowing in the hallways (which we opened the door in attempt to cool the room down). Maybe we got the lemon of a room but if there are rooms available in the summer at the hotel I don’t know how they would not have cool air in them.

Excellent Location and beautiful historic hotel.

Our room had a fantastic view of Michigan Ave./Chicago attractions. Hotel was beautifully decorated for the holidays, fun crowd at their restaurants and bars.

Everything was wonderful except...On Monday at 6am, we were awaken from loud pounding coming from above us. It continued on and off (mostly on) until 8:30am. We had planned sleep a bit later, but could not. Our room phone did not operate, we tried several times on 2 phones to contact staff, was either cut off or redirected to the same long message where no one answered.

The Hotel is very cool. The facilities and location are perfect. The staff were amazing!

The pillows!!! Everything was a 10/10 but the pillows in the room were -1000000/10. Tough to really call them pillows. Didn’t get a good nights sleep because of them.

Breakfast was a highlight good food but also old-worldly decor

Beautiful historical hotel, so classy and fun as well. Immaculately clean from top to bottom, guest rooms to public areas and top-notch restaurants. Fabulous scent, too. Interactions with employees everywhere was stellar.

Not a darn thing.

Excellent location, the rooms were very comfortable and clean, and the staff very friendly. The room was very quiet too, despite the central location.

I liked everything!

Our room looked down on Millenium Park and the "Bean". It couldn't have been a nicer location.

Great location and good vibe

A bit loud in the bar

Staff was friendly

Nothing bad

Charming, quirky, comfortable, friendly and trendy place to spend Memorial Weekend.

Only one comment, the breakfast room is so lowly lit, I could not see the menu!

I loved the location in the middle of Chicago. Staff were very helpful & professional. Decore amazing.

Squeaky lifts, but to be expected in such an old building.

Location is superb

Bathroom. Wash basin plug didn't work so water quickly drained from the basin which makes shaving difficult. This was largely fixed once I brought it to the attention of management. Shower does not have a low retaining wall on the floor and the shower curtain is 5-6 inches (125-150mm) above the floor level so you get a tidal wave of water across the bathroom floor when you shower and use up most of your daily towel allocation moping the water up. The shower control unit is very ancient - the marked H and C settings were irrelevant - and it took a couple of days to find the right settings. Dining room is very gloomy and poorly lit for breakfast

Beautiful building. Great bar/restaurant, amazing staff, super clean room, hallways, lobby etc

There was nothing that we didn't like

The staff were very helpful and the location was great!

The rooms were nice but so dark! We had every light on in the room in the evening and still could not barely see!!

This is not my first time at CAA, and the location, facilities, and amenities of the is PHENOMENAL and what brought us back. Love having all the options for activities, great food, the rooftop bar and restaurant, as well as the fact that you are so conveniently located smack in the middle of all the action!! It was easy to go out, walk around, do something, and then come back to the hotel for a break. We really appreciated that! Getting to and from the airport (MDW) and around the city was super easy with the L train right there. I've stayed in a King room before, but this time we stayed in a double. The room had windows which faced an interior courtyard, so we didn't really have a view, but we could see the sky and sunlight; the room was super quiet and I had very restful sleeps. If you're looking in this area, are traveling with kids (small humans or adults), and want to be 'wow-ed' by the history and tasteful interior, I would highly recommend!

While check-in and front desk were professional, hospitable, and friendly; we didn't quite feel that same welcome and service from the wait staff, bar staff, or host/hostesses. For some reason, multiple individuals throughout the staff from different venues seemed tired, not personable, just here to do a job and seemed more thrilled to just finish the task they had with you, rather than being excited and happy that you were here. It was very weird! We actually dined at three of their spaces (Cherry Circle Room, the Drawing Room, got drinks at the Game Room Bar, and had breakfast at Cindy's), and Cindy's (hostess was just there to do her job) wait staff (our server and the helpful support team) seemed to be the only real humans (like everyone else were robots??) that smiled and offered a personable touch. Is it just that they're so busy and always working? I feel like when I used to serve, I still served with a smile :D

Great location, clean property, and staff were wonderful!

Service in the Cherry room was horrible for our breakfast. Had to ask multiple times for coffee and one member didn’t get her food until the rest of us were done.

Clean and service was excellent

Very small room and no view. They were changing key system and you needed a separate key for the elevator which was corrected while I was there.

Location and vibe

The staff were wonderful and my room was absolutely gorgeous. I loved all the little details (including the dressing gown) which highlighted the historic elements of the building.

It would have been good to have some sheer under curtains which could be drawn across separate to the thick curtains due to how close the buildings are to each other, but that's a tiny thing!

Great location and amenities.

Rooms are small.

The hotel is well located and close to many restaurants and coffee shops. Loved the staff and the accomodations. It was super easy to get to and from the hotel and the recommendations the hotel made were amazing

I think on Uber its not clear which entrance to drop you off at, but once you figure it out, then its super easy. Everything else, I really liked

Beautiful room and hotel - Loved the history and character. Staff very friendly. Excellent location.

No drawer space in the room. Unexpected destination fees on check out. It was explained that these fees contributed to the extra services (10% off Fairgrounds, the complimentary welcome drink)??

Beautiful design preserved historic character and updated with a modern playful sensibility. Exceptional and unique experience.

Amazing building, the public spaces are fantastic-beautifully maintained historic qualities. Great location

Too many people from outside ( not guests,) inside the hotel for the rooftop bar, game room etc-often very crowded. Room nothing like what was depicted on Booking.com-one window, very dark room, no view or light. Bathroom not particularly well designed-the bathtub very high and hard to get in and out of, slippery when taking a shower-nearly fell, shower controls did not work easily. toilet very close to the swing of the door, not enough hooks or places to put things while changing/ showering.... Night concierge not particularly well informed or able to give restaurant recommendations ( he googled restaurants and did not even know that the price range given for the restaurant was not an entry charge. Not a good value for the amount being charged for the stay. It would be better to stay somewhere else and come here for a drink.

Beautiful historic Chicago building artfully restored as a hotel. Staff was friendly, helpful and accommodating. Breakfast was very good.

We were given a handicapped accessible room and the adaptation In the bathroom made it a little less desirable for us

The location was perfect to access all the areas of this great city. And view of the bean!!!!! Well just. But nice and comfortable. Oh and roof top bar is a must!

Some more water bottles would have been nice. Even if charged.

all of the above

nothing

Great vibe lots of on site food/drinks

I always love this hotel. The atmosphere of the study is unmatched, the Cherry Circle Room feels like a hidden gem- and probably one of my favorite spots in the city.

Only thing- there seemed to be a discrepancy from what the front desk explained regarding the complementary drink voucher vs the bar staff at Cherry Circle Room. I had understood it was redeemable at either bar, however bar staff said it was for the other bar, but would still honor it there.

Great location and a fantastic bar and restaurant area. We used the gym everyday and will be back next time for the Shake Shack delivery to the room!

Amazing restoration of 1890's building - all wood & tile - no plastic!! BEAUTIFUL! Location: right across from "the bean", parks & Lake Michigan Greeter was super friendly - personally took me upstairs to the lobby 3 working fireplaces in the large lobby/lounge Game room with antique billiard tables, shuffleboard & bar excellent restaurant - premium fruit served with bfast entree on-site coffee shop & Shake Shack

Didn't know about the top-rated Cindy's rooftop restaurant till too late to visit!

location was perfect for us, near trains and sights and shopping and restaurants

The only disappointment was the shower (not enough heat or pressure) and the food at the rooftop restaurant was not great

conveniently located on `Michigan avenue. 2 blocks from the CSO. the amenities are great. the rooms are quiet.

N/A

Phenomenal room, exceptional staff, lightening fast valet service.

Ambiance and atmosphere. Staff very friendly. Special shout-out to Lori in the Restaurant: she is exceptionally good with customers.

All good.

The place is iconic and historic. Very beautiful. Living history.

A little pricey. But it is Chicago.

Great game room , bar , restaurant and shake shack

No coffee machine in room

Location was great Such a historical building with great amenities including game room Restaurants and 2 bars Very nice room as well

Thermostat was difficult to control

Location was great- right across the street from art museum. Historic building with great hang out space.

Lighting was awful in guest rooms. Too hot and dry in the room. No counter space in bathroom for toiletries.

Amazing place - plenty of fun old-school tabletop games and great service

The staff at check-in was very friendly, and every part of the hotel was beautiful. We loved the view from our room! We also had a wonderful meal at Cindy's, and enjoyed visiting the balcony.

Location, Style

a lot of options in the hotel for everything!

Room size was small, but very clean

Our suite was stunning! Loved how large it was. It was our second time staying here and we loved it! The lobby room is also stunning! It was wonderful to sit there and do some computer work while I was staying there.

I wish there had been a door between the living space and bedroom of the suite. Then we could have had a little private space time in that large beautiful space!