The BIG Luxury Backpackers, Cape Town

We stayed for a week and from the start it felt more like a home than a hotel. The hostel and garden are very well maintained. The breakfast is very well organised, all sitting at large tables and chatting with staff and guests. The staff are all super friendly and hard working, we really enjoyed our conversations with them. Also the hotel facilitates special activities. We can highly recommend the braai (John cooks amazing international and South African dishes!) and the township tour. The latter because you are able to meet the driving forces behind life in Capetown in a very respectful and inspiring manner. It was the highlight of our holiday.

Just a tip to you guys: promote the township tour even more and preferably guide people by female tour guides as the female perspective could add even more to the experience.

The location is amazing,daily cleaning its comfortable 👏 it's safe although it's on a hill but no stress when you have a car ...

The fact that you had to make your own eggs ,The breakfast options are really limited it really could use some improvement...it's really the only thing

Amazing staff, very friendly and helpful. True South African hospitality! Nice pool and off-street parking. Lovely breakfast included.

Air conditioning didn’t really get cold, definitely not below 20 degrees. The fan on the ceiling is very loud and wobbly.

Wonderful friendly atmosphere. Breakfast is so cool to start the day. Plenty of activities and recommendations. Don t miss the friday night market in Boschendal ! Amazing owner taking very good care of all hosts. Very helpful staff

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This was my third stay and definitely not my last. The staff, location, and breakfast are fantastic! The layout offers plenty of space for working remotely without bothering others (and vice versa :-) ).

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Ot was in a very safe location. The staff were the best I've ever encountered. So friendly and so helpful.

Nothing. Like I said it was really perfect. Better than a hotel.

Very lovely staff, very good breakfast, extremely clean rooms (we asked not to have room service every day, unfortunately it was ignored), lovely pool and backyard, not crowded at all, peaceful!

It’s not really a hostel which the name would suggest but a rather a very nice (or depending in your standards) bed and breakfast.

The staff are PHENOMENAL creating a home away from home environment 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

I have stayed in The BIG already before and will stay again! The hostel is in great location, always clean and the team is very accommodating!

Amazing hostel. Really enjoyed my stay here and would definitely recommend this place. Chill vibe with social and friendly people.

Lovely staff and very comfortable clean room

Slow dripping shower

The hostel offers everything you need to a very affordable price & even breakfast is included. The staff is super friendly!

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Garden pool bird song happy smiling staff

The breakfast setup creates a space where travelers get to interact and share what they are up to for the day. It feels like one huge family sharing a meal. Also, the girls' dorm was nice and very clean with daily housekeeping. Would recommend!

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The working staff is really friendly and the hostel offers everything you need. It is clear and the included breakfast is delicious. The area where you’re staying is perfectly located.

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Two converted old houses into communal spaces, lovely tree filled outdoor spaces and pool. Birds singing.

Top bunk bed in mixed dorm has no vertical bar to get into bed, which is problematic. Needs to be reviewed.

Great place, great staff, and very roomie! Enjoyed the place.

This place is so welcoming, clean and well maintained throughout, very friendly and helpful staff, amazing breakfast.

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Great location, spacious bedroom with air conditioning, pleasant staff.

Friendly staff , super neat property and warm environment

Could have been nice to have a bath in the room but that's just my preference. The shower is great, works well

Great location and the most friendly staff. Very clean and a place that made you feel at home.

the beds were quite hard

The female dorm room was beautiful and very clean. The bed was nicely made with fresh towels every day. The vibe was peaceful and relaxed, even though it was high season. The staff was also very kind and welcoming.

It took a while before I got checked in, but it wasn’t all bad because I got a welcome drink during the wait :)

Extremely clean, clean towels and bedding. It was also very quiet, no road noise. Lovely little Pool space.

This is very picky, shame it’s not closer to the beach.

Chantal and John were so welcoming and went out of their way to make sure I was well looked after, even making me fresh coffee and some breakfast for my early morning checkout - thank you! Delicious and social communal breakfast the previous morning. Good location. Nice vibes.

What seemed empty as first, turned out to be full of guests with interesting life experiences. The largely female staff, while living up to the high expectations of the boss, were full of humour and kindness. Landscaping, kitchen, pool were good to excellent. Interesting conversation with the boss.

Climbing the hill.

We had a really great time at THE BIG. It is perfectly located and the staff is welcoming and nice

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Staff were super friendly, service was excellent! Great ambience. Love it!!

It was located uphill. Thank God for Uber. :P

I had an amazing stay at The BIG! The staff are super friendly and helpful, the space is clean and comfortable, and it was very easy to meet other people. A perfect balance between social and quiet at nights (not a party place!) The Friday braai was a highlight!

I had a great stay at The Big Luxury Backpackers. The atmosphere was relaxed and welcoming, and the common areas were clean and comfortable. The staff were friendly, helpful, and always ready to offer tips for exploring the area. The rooms were tidy and well-maintained, and the breakfast was exceptionally good — a great way to start the day.

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The property is perfect. There is nothing to complain about. I loved the fact that it had a Whatsapp group to communicate and also allow guests to communicate with each othet.

There was no A/C in the room. So we had to open the windows and that causes mosquitoes to come inside the room which was annoying while sleeping. There is a mosquito spray in the room but this doesnot really solved the problem.

This was the 1 hotel on the trip I was worried about prior to arrival, but turned out to be one of the best. The hotel, room and location all lived up to expectations. However the real plus was the amazing staff and team at the hotel, always friendly, always helpful and just a really great bunch of people. The breakfast was good and the Braai/BBQ night food was fanstastic

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Exactly what I was looking for. A social hostel but not a party hostel. Rooms are clean and comfortable. It’s like sharing a room with your friends. The price is relatively high for a shared dorm, but this actually works to their benefit, as they deter the people they probably don’t want in their hostel while still being cheaper than simple hotels, while offering the social life!

Never stayed at such a clean and well organized hostel. The stuff is so lovely, super professional and doing a really very good job. I liked the personal atmosphere, the warmhearted stuff and the stylish and charming interior design. I really felt save and at home here. Thanks to the lovely team <3

We really liked the fresh fruit and ice that was provided. After a long drive, a cold drink with ice was welcomed.

There really is nothing I can think of.

The cleanliness and the interiors felt homely

Nothing. Everything was great

Super homey and comfy, made good friends and the staff is so friendly, professional and personal!

The staff were exceptional

The doors were hard to open

Value for money

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Absolutely on point with everything- comfort, safety, professional and super hospitality, fantastic location. Delicious fresh breakfast.

Nothing negative whatsoever

I haven't met nicer hostel staff. Everyone (john, preem, chanti, josleen) were all genuinely nice and caring people that creates a family vibe and makes everyone smile. You guys are the best!

Wifi was slightly choppy at times

Clean, well decorated spaces throughout. The bed was SO comfortable. Property felt very safe/secure. Reception was helpful in booking activities. The bread at breakfast was delicious.

The BIG is everything it claims to be and more. The rooms are super clean and extremely comfortable and large. The location is absolutely fabulous - 10/10 on a walkability score. The breakfast was not only convenient and delicious, but also a great chance to meet others every morning. And the icing on the cake is the staff - everyone is so warm and friendly it just felt like home. No other place I'd stay at in Cape Town.

The staff was absolutely amazing. They were so helpful and super engaging that they wanted their guests to have the best experience possible. They would ask during breakfast who was doing what that day, but if you didn't have any plans, that's also fine. They just wanted to make sure that everyone got everything they needed to fully enjoy Cape Town.

Nothing, maybe one of the best hostels I've ever stayed. Clean, cool place, friendly people, likeminded guests.

Amazing place! Entire staff was friendly & helpful. Really enjoyed the common areas to socialize with staff & other guests.

Breakfast was healthy and well presented. Staff were all friendly and helpful

Nice people, comfortable and cosy room

The best experience stay for my small family. Best place. Best peaple. Will definitely come again!

As much as my family and I enjoyed our stay, we have nothing to say here.

The hostel staff is very good, you feel at home. All very polite and receptive.

Great breakfast! Great staff! Great location!