The Marriott Mena House, Cairo

Great location and view of the pyramids. Pool area was really nice and decent reasonably priced food options. Spa experience also very good.

It’s quite expensive but worth it for a few days. Buffet was very expensive in comparison to other food options.

It’s so amazing how close it is to the pyramids! The views were amazing!

The check in was very slow, though all staffs are very friendly. But compare to all the other hotels we stayed in Egypt, we would hope there can be a better efficiency in check in service

Our rooms were upgraded to the partial view of the pyramids. That was extemely nice. The staff also prepared a cake for my parents' anniversary. Very thoughtful and extremely sweet. Thank you!

The bellman is a little rude when I tried to get my stored luggages. The better attitude can be much nicer.

Perfect ambiance , the views of pyramids and grounds are amazing. The staff are exceptional and hold high standards to their work. Loved the original traditional charm. Will come back again

Location food cleanness

Whine too expensive

Liked the place and service 🤍

The best views of the Pyramids

Nothing

Comfy beds! Great view but rooms are a bit dated. Very kind and accommodating staff. Although the servers in the main restaurant seem a little overworked since there are only a couple of them taking care of everyone. Seems like Marriott should be able to afford to hire more wait staff.

The view, the breakfast, the rooms. Wow!

The rooms were clean. The beds were comfortable. The staff were all very friendly and helpful. The breakfast buffet offered a lovely variety, and the view from the in house restaurant was very nice.

We have stayed at many high quality hotels over the years. For the price that this hotel charged (over $435/night), I would say that we should have received a room with a full view of the pyramids. The first two rooms we received did not have ANY of the views which we were shown at the time of booking online; and we had even paid for an upgrade. The third option we received was better, but still not equal to the cost. Also, the room furnishings could stand to be upgraded. Because the hotel is located quite close to the pyramids, you can hear the traffic from the adjacent freeway, and there isn't anywhere to walk around, aside from the hotel compound.

The breakfast was fantastic, with a great variety and an amazing view of the pyramids.

The ambiance was amazing especially by the pavilion restaurant for brunch and dinner

There was some construction and cleaning , I felt it could have been better organized and at times when guests are not passing by

perfect location to visit the pyramids, sphinx, and the GEM.

I had the pleasure of staying at the Marriott Mena House, and I can confidently say that it was an exceptional experience from start to finish. The breathtaking views of the Pyramids of Giza right from the hotel grounds added a magical touch to my stay. Waking up to such an iconic sight was truly a dream come true. The staff at Marriott Mena House went above and beyond to ensure my stay was comfortable and memorable. They were incredibly helpful, attentive, and always ready to assist with any request. Their warm hospitality made me feel right at home. The hotel itself is a perfect blend of historic charm and modern luxury. The rooms were spacious, well-appointed, and offered stunning views. The amenities were top-notch, and the attention to detail was evident in every aspect of the hotel. Dining at the hotel was a delightful experience as well. The restaurants offered a variety of delicious cuisines, and the ambiance was perfect for both relaxing meals and special occasions. Overall, my stay at Marriott Mena House was nothing short of amazing. I highly recommend this hotel to anyone looking for a unique and unforgettable experience in Cairo. Thank you, Marriott Mena House, for an incredible stay!

The views are spectacular and the grounds are so meticulously kept. All staff are very friendly and helpful.

Stunning location Excellent restaurants Helpful staff

Very little

Fantastic location near the pryamids. The hotel itself was very classy. Excellent food and breakfast. The stay was also very personable thanks to the staff

There wasnt anything that i disliked about the hotel.

Great location, best view and best service

The location couldn’t be beaten!

The slow service at the Indian restaurant

Room and kocatıom

Food

Great location, lovely restaurants and very helpful staff. They helped us organise all our trips. We felt very safe.

Great location to the pyramids, the garden area is also really nice. Breakfast was great and good location in front of the pyramid. The room was really nice, bathroom topped up well with toiletries. The laundry service was also good.

Nothing.

Beautiful location, very serene and quiet amongst the bustle of the area. the hotel was very well maintained

Nothing- it was really beautiful- I’m pretty sure that I booked with breakfast but upon arrival we were told it wasn’t included - and I couldn’t find anything on booking.com - so I can’t verify this, but another thing is that this has happened so far in all 3 hotels in Cairo. this is more of an observation - it should really work on its bio-diversity pertaining to plants.

The location is stunning. Lovely rooms. Comfortable beds. Wonderful staff.

The food in the Italian restaurant was not particularly good for such a luxury hotel. The pool was annoyingly closed for my stay but that’s just bad timing. The Exec Lounge was not as good as it should be: it feels small, pokey, no nice view and mediocre food. Sadly, also, too many narcissists constantly taking their photos/videos inform of the main restaurant, which is annoying but such is the world we live in now.

My stay was truly exceptional, I’m not even kidding when I say I have been to a 1000 different hotels in my life and this is one of the absolute top ones. Not only the location is amazing, looking straight at the pyramids but everything from cleanliness to helpful, amazing staff, great facilities, free private sauna and jacuzzi, I had the best massage ever in their SPA (and I spent 1,5 year in Thailand getting massages nearly everyday at different price range), food was tasty, I loved sitting outdoors while at breakfast or lunch, dinner. I can’t express enough how well behaved and mannered the Staff is, they truly made my stay unforgettable by the way they made me feel. The gardens in a hotel are beautiful and even if the rooms are a bit dull (as most of the hotels anyway) it was very clean and I found it spacious. I felt like a Queen there and it is worth the price. I read the bad reviews but honestly it’s gotta be some bad days or unlucky one time experiences because the hotel was amazing. I recommend it with all my heart!

Just like advertised. Location is perfect. Views of the pyramids are stunning. Staff are superb. Facilities are great! Love the breakfast spreads.

Non

They helped us with doggy-bag at the breakfast, which really helps considering you'll trip around Pyramids on foot all day.

Prices are international Marriott Prices; whereas the country is relatively affordable. Therefore Marriott overpriced the hotel and its services. I hope the staff is well-paid.

Amazing view in front of Pyramids

The view of the Pyramids, sunrise and sunset.

The price is steep.

The staff were incredible, impeccable service. The food was also delicious, a little expensive but I think the quality met the price. Staff were very attentive, helped with anything we needed.

No complaints, this is a great hotel.

Beautiful Hotel, very very nice people, great view on the pyramids, excellent breakfast! Rooms very big

The rooms remained a bit noisy, not that well isolated from exterior noises, which for the price you pay is a bit of an issue..

We dined in the hotel all meals….brunch, Buffet and Italian. Staff were kind and attentive (sometimes to much attention) Meals were good, I would forego the buffet in future and dine a le cart… better value. We enjoyed the lounge area, piano music and a cold beer…very relaxing.

It’s a safe hotel and you feel safe at all times but room charges seem exorbitant….we are accustomed to Fine hotels in Canada that are not priced this high. BUT we treated ourselves to more comfort during a couple days in Giza.

Beautiful property with staff who are engaged with guests , and care. In particular, Ahmed at the pool bar was excellent.

Amazing location

Perfectly located. Excellent view to pyramids. Very relaxing area.

Views

Noise Facilities and rooms old need refresh

This hotel has a quiet historic background. Many celebrities also stayed in this beautiful hotel. Location was next to pyramids. Room was very clean and bed and pillows were very comfy 😌. Breakfast was delicious with plenty of options. Amal hostess in the restaurant was very curtyest and pleasant. she was looking after everyone so efficiently and promptly. Pool was very big and clean. Overall hotel was amazing.

nothing

Perfect location if you mostly visit Pyramids and the new museum. Perfectly clean, colonial decoration, wonderful staff and service, perfect english, amazing rest with pyramid view. Actually this is the oldest british hotel in Cairo,,renewed and enlargened. Excellent

I liked everything, it is far away from the city center, but this was not a problem for us

Pretty much everything

Access through a traffic jam

An unparalleled location. Truly an epic view and beautiful compound. The most incredible pool!! A spacious room with a very comfortable bed. A great buffet restaurant with fresh and delicious food, and includes Egyptian food which was a welcome change. I want to recognise Mahmoud in the restaurant for his warmth and kindness. I’d also like to recognise Ali who was the housekeeper on my floor (Room 230). He was so friendly and his attention to detail in how he serviced the room was outstanding.

The rooms are a bit dated and should have a revamp to be on par with other 5 star resorts at this price point. The majority of the team in restaurants and bar were exceptionally attentive and warm, and this means staff who aren’t really let the side down. There was one young woman in the restaurant who was rude, abrupt, and didn’t seem to enjoy the hospitality part. I did let the manager know and the manager apologised and heard my feedback. A hotel of this quality cannot afford a poor performer in customer facing role.

The 'Garden view' room descriptor didn't make it clear that it wouldn't include a view of the main garden but of a side strip. We had to upgrade.

Location stunning, hotel, room and facilities amazing. Call out to the breakfast staff, they couldn't do enough for you, so professional and helpful. Overall really enjoyed the stay as always, thanks so much!

The location, staff and food were excellent!

The room and facility were somewhat dated.

View of the pyramids from the hotel was amazing. Having coffee at sunrise with a pyramid view was just magical. buffet breakfast was probably the best we had during our visit to Cairo. I’d probably consider staying here again just for the breakfast 😂. Staff are super helpful, friendly and professional. Compliments to the staff! They definitely made the stay a pleasant experience. Hotel swimming pool was open until 8pm. Bathroom was clean, water pressure was fine too.

139 pavilion was closed during our visit which was actually part of the reasons we decided upon staying at the hotel - they only informed us last minute like 2 days before our departure which was quite unprofessional as we couldn’t even make a cancellation and make changes to our plan at that time. They were doing construction throughout the entire evening past 10p.m. making a lot of noise we could hear from our rooms. The shelf next to the table had dust collections.

incredible place, everything is just magnificent. Food and service were also excellent !

unfortunately there were some constructions ongoing that spoiled part of the pyramid view and we were informed very late of this. Sad that a private event can ruin it for everyone for so many days ... not sure Marriott should be part of this and all the clients to pay for it indirectly. not fair especially at this price.

The location the ambience the staff. All of it was perfect

The breakfast was nice and the location was excellent. The view of the pyramid could not be better. The security of the hotel perimeter was assuring.

Everyone was kind and helpful. Excellent service.

This is the best Hotel I have ever stayed at. The breakfast is the best breakfast I have ever eaten at a hotel, the variety of options are endless and it tasted incredible. The staff are the most friendly staff I have come across in a hotel. The best part is obviously the view I felt like I was in a dream. Wow, mind blown this is a must if you are coming to Cairo.

Nothing at all!

The pyramid view from our room was excellent. Worth having if you are in Giza for a short time. The pool was also beautiful and grounds well maintained. There is also a high level of security as you come in.

We went for a walk past the original part of Mena House and were ushered into the construction site which seemed odd by a staff member and then taken into a surprise jewellery/ tourist gift shop in the middle of the construction site. Interesting by Western standards this would not be allowed without a safety induction to be let into a construction site. Like everywhere in Egypt tourists seem to be ushered away into a tourist store and pressured to spend USD, despite being told ‘there is no pressure’ to spend.