The Marriott Mena House, Cairo

We had the deluxe garden view rooms - the rooms themselves were beautiful. The bed and sofa and chairs were all very comfortable and there was a good supply of drinks and fruit in the room/fridges. The design of the room felt very luxurious and was incredibly comfortable. Room service was decently priced and the food at each restaurant was good.

There were only two main issues, one being that there was constantly celebrations or wedding parties taking place in the garden which our rooms overlooked. This itself wasn’t so much a problem, rather it was that after these events from midnight until 2am stages were disassembled and workers were cleaning the garden, this was incredibly noisy and made sleeping very difficult. I understand that these events are of course going to take place at the hotel, however considering we paid £8000+ for 4 nights, it was incredibly annoying that we were kept up so late. Additionally the service in each of the three restaurants was atrocious. We ate there every night, sometimes twice a day and every time it took almost an hour and a half for us to be served and then it took almost as long to get the bill, despite asking numerous times. I’m not entirely sure why this was such an issue as the staff doing room service and reception were very helpful and attentive, as were the staff serving at the pool.

Very nice

Very cool

you need to stay here if you’re traveling to Cairo. Waking up and having breakfast with the pyramids there it’s a surreal experience. worth every penny!

Everything! Exceptional Hotel

Cant think of anything here - all amazing

Location, amenities, staff

NA

great hotel, close to pyramids, fantastic staff and the onsite resturantes were perfect

nothing

Our stay at Marriott Mena House, Cairo was absolutely unforgettable! The staff were exceptionally kind, attentive, and always ready to help - their warmth truly made us feel at home. The food at the restaurant was delicious, with an excellent variety of dishes beautifully prepared. And of course, the view of the Pyramids is simply breathtaking - waking up to that sight was magical. Everything about this hotel exceeded our expectations. We can't wait to come back one day!

Location with the view of pyramids

TV channels with limited coverage on other languages than Arabic

Everything was a dream.

The location is truly one of a kind, with direct views of the Pyramids that feel like a dream and make the stay unforgettable. The property itself is historic and beautiful, and the atmosphere of being so close to such a landmark is unique. Breakfast was enjoyable (though more options would have been appreciated) with an extraordinary backdrop, the pool was excellent, and our room was spacious with a comfortable bed and a balcony view that will stay with us. The grounds are impressive and carry a sense of history that adds to the overall charm. A special mention goes to Amal from 139, who showed genuine warmth, professionalism, and sincere hospitality. Her approach stood out and left a lasting positive impression on us.

We booked this stay for a birthday/Anyma concert weekend and sent a request through Booking.com a month before arrival to ask for a single bed, but we never received a reply. The hotel, although beautiful, looks tired in some areas and our room carried a dusty smell that did not match five star expectations. The main issue was room service. It was promised within 45 minutes but only arrived after more than an hour and four follow-up calls. If the delay had been communicated properly, it would have been acceptable, but the lack of transparency caused frustration and disrupted our plans. While management did come to apologize the following day, the gesture felt procedural rather than sincere. For a hotel at this price point, guests deserve clearer communication, sharper service, and rooms maintained to a higher standard.

The staff were more than wonderful

Beautiful hotel and great staff. Restaurants catered well for gluten free too.

Location to Giza

The Concierge booked my ticket to Giza but email was not received. Lost 8800 EGP. Had to remind them many times and they didn't get the money back. Had to remind

Location Location Location and staff-Proximate to pyramid’s incredible. Did not upgrade to pyramid view because the view from great breakfast spot and elsewhere on the property was wonderful.

We lost a night’s stay due to a flight issue. Hotel said because we booked through a third party they had to charge full price. Had a very mediocre dinner at the same restaurant that does a good job with breakfast.

So comfortable, clean with amenities as one need and a spectacular view! The staff was very professional and friendly and the offer of food varied. We felt well taken care of and secure.

Exceptional service, it was even better than expected. The views of the pyramids are an added bonus but the hotel would be a 10 without it, with just the service and the facilities as well. Our room was ready at 8am , and we did not even request an early check in, they just had it ready and waiting. I even received a birthday cake, after the very kind and attentive receptionist asked if we are there for a special occasion. I forgot to catch her name but she definetely deserves a raise. Both me and my wife found this to be the best or one of the best hotels we have visited. ( we have visited many mariott hotels as well, and this experience we had here was one of the best )

Everything

NA

We had a very comfortable stay at Mena House. This was our second time here. We had some problems with our delayed luggage, Maria in the concierge team went above and beyond to help us out with getting our luggage back. Maria was exceptionally helpful and stayed in contact with us even after we checked out to help us resolve the baggage issue. This hotel was very nice, food was great and had beautiful views of the Pyramids. Look forward to going back.

The location next to the pyramids, the pool and the bed were all great. Staff were attentive.

Meals were okay Hotel could do with some refurbishment - looking tired but you are paying for the location and convenience

A magnificent view of the Pyramids. A plus is the direct access from the hotel to the Pyramids. The food was delicious and fresh. The staff were very polite and always happy to help. There was always a spot by the pool.

There was a wedding over the weekend. At 3 a.m., we were woken by wedding guests being noisy in the hallway.

Fabulous view, staff were amazing, rooms were lovely

Amazing property and the staff were very welcoming and friendly. They went above and beyond to make the start of our honeymoon special. Would definitely stay again.

I liked the place , staff , how quit is the place

Nothing

Location, all of the staff, Maria, Amal, Manna, Tarqar, view, grounds, M Club.

Leaving

Everything was perfect

Everything was perfect

Gorgeous hotel, right next to the Pyramids. The free buggy service to the exclusive pyramids entrance (less than 5 minutes away) was incredibly convenient. The staff were lovely and went above and beyond, making us feel welcome throughout our stay. We booked a garden view room and were delighted to be upgraded to a pyramids view — truly made our stay extra special. Breakfast was excellent, and the pool was gorgeous. I wouldn’t even consider staying anywhere else if I visit Cairo again!

Everything was perfect.

The property gave me the feeling as I travelled back on time. I loved the incredible view of the pyramids the property offered and the historical entrance to the pyramids.

The price of the property was over priced as the quality, services and facilities didn’t match the coast of the property.

The veiw was amazing...loved seeing the pyramids

Nothing

Everything

Nothing

The room was comfortable and the pool was clean and relaxing with good ambience and nice staff

Nothing

This hotel is full of history, so many famous people have stayed here, you can feel it. I would like to notice that the room was nice, sure thing, but what really made it a very special stay for me was of course the tremendous view from the balcony, looking at the pyramids of Kheops and Kephren. You can't beat that! Breakfast buffet was top notch, and the restaurant 139 Pavilion offers the view of the pyramids in case you do not book a room with view. Also, I would like to say that I felt particularly welcome by all staff, especially at the front desk where both young receptionists I dealt with during my stay, Youssef and Donia, seem to have fully understood what hospitality means.

The bathroom is a little bit outdated, it could need a refresh to bring it up to the same standard as the rest of the hotel (and the room).

The location and view of the pyramids is just magical. The gardens of the hotel are amazing which adds even more to the view

The amenities are very poor for the price point. The rooms are a bit outdated but all these points are compensated by the majestic view if the pyramids The location is ideal to visit the pyramids and the grand Egyptian museum but everything else is far.

The facilities and location

Very nice hotel

Courteous staff

Leaving

Wonderful location by the pyramids

Quite worn down

The view and the service are amazing

Everything was good

Nothing

Excellent choice with friendly helpful staff

I can’t think of anything that was not to my liking

View & hotel design

The food at 136 restaurant was not that delicious

View: The view is hands down the best part of the stay. You can see the Great Pyramid of Giza from many areas of the hotel, including some of the rooms and the breakfast terrace. Watching the sun rise or set over the pyramids from your balcony or the garden is an experience that stays with you. It adds a level of magic and historical awe that no other hotel can match. Breakfast: Breakfast was excellent, fresh, diverse, and well-prepared. They offered a wide variety of choices including traditional Egyptian dishes, continental options, and fresh fruits, pastries, eggs made to order, and juices. The staff was attentive, and the setting overlooking the pyramids made every morning feel special. You could truly relax and take your time. Room: The room was large, clean, and very comfortable. The bed and pillows were high quality, and the bathroom was modern and stocked with everything we needed. Housekeeping kept everything spotless, and there were thoughtful touches like bottled water, tea and coffee, and soft robes. If you book a pyramid-view room, it's absolutely worth it. What I liked: - The unbeatable pyramid view - The peaceful garden setting - Delicious breakfast with plenty of options - Comfortable, well-appointed rooms - Friendly, responsive staff - High level of security without being intrusive Bottom line: If you're visiting Cairo, Marriott Mena House gives you a calm, luxurious base with a front-row seat to history.

Price of food and drinks: Onsite dining and beverages are noticeably more expensive than similar options outside the hotel. While the quality is good, expect to pay premium rates.

Location, location, location! And the history surrounding the hotel makes staying here a truly one-of-a-kind experience. Our flight left late on the day of checkout, and the staff kindly extended our stay at no extra charge. Everyone we met was helpful and professional — excellent service all around.

Nothing

Amazing Restaurant with the view on pyramids. Pleasant swimming pool. Good prices in swimming pool restaurant. Live piano music in the hall. Tasty dinner offer. Amazing breakfast offer - every possible food you can imagine. Staff - amazing. So polite and smiley and care taking.

The furniture in the room is rather old and basic but rooms are clean.

Everything

Bathtub was a bit small

Everything was just perfect and the staff were so courteous and friendly

Amazing location. Awesome views. Great facilities. Friendly staff.

Size of the shower was a bit small.

-They have 3 different restaurants inside the hotel - One of the restaurants is open 24/7 -Friendly and helpful staff -Can see the pyramids from hotel -Rooms are clean and tidy -comfortable beds

-This hotel is the best in Giza by far because the other hotels are like 1 star however this hotel wouldn’t be rated 5 star if it was located elsewhere. It would be rated 4 stars maximum. -Umbrellas near pool are worn and have lost their red/orange colour. -Layout of the building is like a maze on the reception floor and confusing. - I have stayed in places like Sofitel which was 5 star in other counties and the looks felt like brand new when it was many years old. Some sort of touch up needs to be done to this place to make it look for 5 star if they want to call it 5 star. If not then it’s definitely a good 4 start hotel. -Price needs to also be taken down a little because it is way too expensive for the area.

Location and hotel in general was amazing. View from restaurants are great. Quality of food really good.

Stunning location, jaw dropping

Food good but not the best I've ever had

staff

very clean