St Regis Hotel, Cairo

Spa services were exceptional

The staff were very friendly and helpful especially at the breakfast Mr.Saleh was exceptional with his service.

The staff are all helpful and polite

We stayed at The St. Regis Cairo for one night to celebrate my wife's birthday, and it was an amazing experience. The staff really went above and beyond to make it special for us. We got upgraded to a beautiful, spacious apartment, which was a great surprise. The room was super clean, modern, and felt really luxurious. They also sent us flowers and a complimentary birthday cake—such a thoughtful gesture. We had dinner at La Zisa, the Italian restaurant at the hotel, and it was fantastic. The food was delicious and the service was excellent—friendly, professional, and made us feel right at home. Overall, we had a great time and would definitely come back. Perfect place for a special occasion or just to treat yourself!

Everything was perfect

Nothing

The place is new and the pictures looked dated, came in expecting an old hotel and it was brand new, the staff exceptional made us feel at home so attentive I did not want to leave. Late check out and complimentary breakfast were the cherry on top of the pie.

Everything was perfect

Nice view and great location. The service was excellent specially Mr. Zaher Alaraby from the butler team.

Special thanks to Mr. Omar Akmal from Butler Service Desk, and Ms.Haidy from guest relations Thank you

Everything

Nothing

Breakfast was quite nice, the juices in particular were delicious.

The coffee wasn’t very hot and the eggs weren’t great.

very good, BF and friendly staff.

Everything was fantastic!

I wish that the place of breakfast was bigger with more options on the buffet.

The staff, property, breakfast all was great.

Beautiful well maintained property. Secure and safe. Very attentive and friendly staff. Outstanding service. Perfect spot to stay in Cairo for a few days while visiting the pyramids and grand museum. Enjoyed everything about the hotel and amenities.

Nothing

Super clean and luxurious hotel in prime location

Supposed to check in at 3 but I was delayed till 3:30 which was annoying as I had other appointments to catch and all my plans had to be rescheduled

The staff go above and beyond to make the experience feel personal, always greeting you by name and remembering your likes and dislikes. They have thought about every tiny detail, even services you didn't think you needed were provided. The breakfast was exceptional - you could stay for a week and have a completely different cuisine each morning as the selection was as varied as I've ever seen at a hotel or restaurant. The Egyptian restaurant on site was also the best food we had whilst in Cairo by far, so would definitely recommend giving it a try. The servers and manager there were also fantastic. The butler and concierge services exceeded expectations, anything we needed was sorted for us immediately - one evening we needed medication from the pharmacy and it was delivered to us at our table in the restaurant within about half an hour.

Nothing! Everything was perfect.

Beautiful public spaces, lavish ample suites. Outstanding service from all staff! Of note, Abdul Achman Nouby, who attended my partner’s bleeding gash after he inadvertently hit his head on an open car door, Nouby leapt into action and retrieved a first aid kit in under a minute - above and beyond; Ahmed and Mahmoud by the pool, jovial and genuine, they kept the thread going from day to day; and Abu Thomas by the pool who orchestrated the lovely outdoor space and made a personal connection with each guest. And Abanoub with the warm send off.

The food at J&G Steakhouse was not even close to par. “French” Onion soup that was thickened with cornstarch? A ribeye so thin you could mistake it for something at Outback. A cold popover, why bother? Salads were fine, but something was off… we had to take antibiotics the next morning because…

The St. Regis Cairo exceeded expectations with its elegant interiors, exceptional service, and prime location along the Nile. From check-in to check-out, everything was seamless and luxurious especially with Shady’s welcoming hospitality. A special highlight was dining at La Zisa restaurant—Chef Ahmad, Rasha, Salah, Rudaina, Ahmad Atia, and the entire team made each visit feel personal with their warm hospitality and impeccable service.

N/A

amazing service

Nice property with great staff and excellent restaurants

A bit pricey

My stay at The St. Regis was truly exceptional from start to finish. The hotel exceeded all my expectations in every way. One of the standout features for me was the impeccable cleanliness—every corner of the property felt spotless and well-maintained, creating an atmosphere of pure comfort and luxury. The on-site restaurant was another highlight. The quality of the food, the presentation and the variety offered were all outstanding. Every meal was a delight, with fresh ingredients and thoughtful service making each dining experience special. The hotel itself is beautifully designed and feels brand new with a modern yet elegant aesthetic throughout. What truly sets The St. Regis apart, though, is the staff. Every team member I encountered was incredibly professional, warm and genuinely eager to help. Their attention to detail and personalised service went far beyond my expectations. I left feeling thoroughly impressed and very happy with my stay. I would not hesitate to return and highly recommend The St. Regis to anyone looking for a luxurious, comfortable and seamless hotel experience.

Nil

Amazing restaurants and clean facilities and rooms and classy people

Completely great

Amazing hotel, with Extremely friendly staff. We were upgraded to a nice 3 bedroom apartment, and given complimentary late check out till 730pm.

Smell of smoke in the apartment.

The location is very good, food is amazing and very friendly staff.

The staff were exceptional Ms. Mariam at guest relations and Mr. Emad were so caring that they were checking on us everyday to make sure that our stay was good

I requested a smoking room, but the smell was not so comfortable

The hotel is beautiful, and the staff goes above and beyond to assist guests. As soon as we checked in, the reception manager, Kareem, welcomed us warmly and gave us a tour of the property. They also prepared thoughtful touches for our anniversary celebration—upgrading our room and offering us a delicious breakfast buffet. Our room was luxurious, with a stunning view of the Nile. The bouquet of roses, fresh fruits, and sweets in the room were the icing on the cake. Without a doubt, this is the best hotel in Cairo!

N/A

Everything was perfect — from the warm and professional staff to the beautiful atmosphere and attention to detail. I sincerely appreciated the high level of service and hospitality throughout my stay.

Every thing was perfect

Perfect

I have stayed at other St. Regis hotels and so, I had high expectations. The Cairo hotel is superb. The quality of the bedding, the linens are the finest I have experienced as a seasoned traveller and someone well-versed in the business of linens. This is truly special as Egyptian cotton is the finest in the world, and it is nice the hotel put a focus on it. The breakfast is fantastic in the range and quality of offerings, the impeccable service provided by the staff, and, importantly the early and late hours it is open. I had room service which was top of the line in its selections and service. The facility, and rooms are gorgeous. No detail overlooked. The staff is polished, friendly, knowledgeable and eager to serve. Outstanding hotel in every respect.

Very luxurious, great restaurants and excellent customer service

Not able to get Bonvoy points because I booked with Bookings :(

perfect hotel, best view

The room was spectacular - great view of the Nile. The breakfast is superb - staff very friendly and always happy to help you out.

We were somewhat disappointed by our dining experience in the J&G steakhouse restaurant in the hotel. The wagu cut we wanted wasn't available so we ordered the more expensive cut - it was very disappointing.

The St. Regis Cairo exceeded every expectation. Our two-night stay was simply amazing. From the impeccable service to the luxurious accommodations, it was a truly exceptional experience. I Highly recommend for a taste of Cairo's finest.

My favorite hotel in Cairo

Nothing

Every aspect was taken care of. The staff and facilities were first class. Location of the hotel was centrally located.

Staff is very friendly and professional especially Mariam !

The terrace cafe was a bit strange and deserted and staff there wasn’t great

the staff

the noise

Everything’s was beyond my expectations Superbly staying

Nothing

It is my 4th visit and no where else in cairo you will find such hospitality

They mastered the game

Everything

Nothing

Excellent breakfast a lot selections

Perhaps the most beautiful hotel I have had the pleasure of staying in, but not only stunning, the old-world atmosphere, the attentiveness of all the staff, the fact that everyone from the front desk to the concierge, to the restaurant staff, addressed me by name after one meeting, was most appreciated. The room was spectacular - thank you very much to Mohammed for extending out exit time to 4 pm and for upgrading us upon arrival. Exceedingly clean and loved, loved the mattress and pillows. Everything was superb. Thank you!

The staff and the location and very clean and safe

Everthing good

-Every thing was outstanding -No single mistake , one of best experiences I had in twenty years - staff was very helpful , especially the manager Mr. Mohammad Samir and his staff they did everything to make our stay comfort.

- food was delicious starting from breakfast, room service and the Egyptian food restaurant Room was always clean and prepared when ever you requested.

I like the quiet in the hotel . I like the service was excellent

The restaurant in the 7th floor can be better.

Thanks to the warmth and hospitality of the staff at your hotel, especially MR:(Girgis,Yossef,Hatem,Fady,khaled ,Shahat , Salah from the restaurant staff) and Mrs. Hind, Mohamad Awad and Mohamad Abdul Ghani from room services . This hotel feels like a home away from home . thank you very much to all staff