L’Hotel Palermo, Buenos Aires

The place is a shit hole, lobby looks so dirty and disgusting that my wife refused to stay there

Everything

Staff was great.

The facilities need to be updated.

Grounds are pretty and location is excellent.

Hotel ignored my pre-booking request for a quiet room. Was assigned one of only a few street facing rooms which was exceedingly noisy. Totally disrupted sleep. For a “superior” room it was very small and basic and smelled musty. Breakfast was pretty basic.

clean and quiet room

too expensive for what you get!!

Clean room

Noisy cleaners early outside door. Staff on reception. One was lovely and chatty and friendly two didn’t even lift their heads most days until I had said good morning or good night. Room was clean but very basic. Saw better rooms online think was given the basic room as a lone traveller.

Location is the best thing going for it. Some staff members were very professional and friendly at the front desk. Not all though.

The breakfast was very poor compared to what similar level hotels offer in Buenos Aires. Our room was dated and run down. Bathrooms need an urgent upgrade as the old look has now got very old and deteriorated. It’s not what you see on their site.

Property is attractive. Nice gardens. Convenient location in Palermo but quiet at night. Breakfast daily

Room is tiny but the cost is about $150 usd per night. WiFi did not work in room 4. The room was not super clean.

Fantastic location and beautiful private garden.

After booking the suite, the room was not as per the pictures. With a much smaller terrace and different furnishings. Run down, terrible breakfast.

Comfortable spacious suite, Excellent spaces in the garden, by the pool to relax, friendly helpful staff, great area.

Nothing!

The area is beautiful, full of life, restaurants, cafés, tango Club. The hotel was quiet and peaceful and the garden was lush and cooling with the pool!

Everything was great. Friendly and helpful in all aspects during my stay. Nothing was a problem, with personalised attention when I asked. The hotel location also convenient to shops, restaurants parks plus the tourist bus hop on and off. Thank you all the hotel staff for a my stay with a healthy breakfast to start the day. Great coffee.

We loved the neighborhood and the quaintness of the building. The pool is very nice. The breakfast is good. Bed is comfy and the room was very spacious.

It was just strange that the host made a big deal about our balcony and how great it was…and then we find out that we actually couldn’t use the balcony. We also asked to use their microwave for leftovers and they refused. Just 2 really odd things.

The hotel is a European style boutique hotel with a lovely green space and pool. Very good bed and shower. The staff is extremely accommodating. They held our luggage for a late flight and allowed us to use the common facilities. Restaurant recommendations were excellent.

The location was very good. The breakfast was good. Staff were friendly. The payment was taken a very long time in advance and this made it expensive as we were unable to pay in Pesos using the blue dollar rate so it was not good value for money

It was in need of a refurbishment, it was shabby.

Staff was very nice, in particola Julieta

Breakfast was 4 days the same

the personnel is very friendly.

It was very strange that there is a pool which when getting there is not in use. I chose this hotel for the pool and garden and the price is therefore not in relation to the expectations.

Quaint, personal, nice cafe and garden, clean, cute, comfortable, just what we needed

Room was small, a bit crowded for 2 people and their large bags, could have used a mirror in the living space outside of the bathroom to increase efficiency with getting ready.

The location brought home the joys of solitude and relaxation. The room was cleaned daily with fresh towels and bathroom accessories. Breakfast selection (hot and cold cuts) freaks have and in good supply

Pleasant , helpful staff. Pretty garden.

IMO overpriced for the quality of product on offer : very old and poorly designed bathroom, poorly insulated bedroom room , too much noise from both the street and other rooms ( ie: neighbouring room’s alarm clock clearly audible from 4.30am at 15 minute intervals! ) , 1970’s style breakfast - ie: precooked scrambled eggs in a tray, nothing fresh to order , terrible coffee , the basics could have been done so well with a bakery literally over the road , cups that don’t match / sit in their saucers so drink spills everywhere. Small details everywhere which could be forgiven but at the room rate charged expectations are higher . Not terrible but wouldn’t re-book or recommend is the truth. Pity as I was looking for somewhere to stay on a regular basis when visiting family studying in Buenos Aires. Nx

Great location, spacious rooms, friendly staff and a nice garden. Breakfast is good but there are also many great cafes nearby which we quite enjoyed - one just opposite. It’s also well located in walking distance to some of the best restaurants.

Beautiful hotel! Good breakfast! Very helpful and friendly staff.

Nothing

Everything went very well and the hotel is extremely well located in Palermo Hollywood.

The only note to make on this hotel is that they are invoicing you in USD. After some discussion with the hotel staff however, they changed the invoicing to pesos as we were in Argentina.

A beautiful building very close to all the Palermo Soho action

the staff were very welcoming and helpful, delicious breakfast and amazing location

Great location among many lovely cafes and restaurants. Really helpful staff who helped us with travel and money changing, and lovely varied breakfast

Great location, nice quiet garden, friendly staff

Breakfast very basic and unimpressive

Lovely staff and courtyard. Garden room with balcony very nice. Great location. Booking and communication with staff excellent. Very helpful.

All rooms need more trash receptacles. A/C not up to par and the two story suite didn't have hot water. No lift to suite but staff willing to carry heavy bags up iron circular steps. Lighting and air circulation in bathrooms not good.

Situation of hotel. Breakfast was excellent, Room size good

WiFi to bedroom intermittent. Shower did not get very hot

Julieta at reception was super helpful, warm & engaging!

Perfect location. Really helpful staff. I got delicious toasted gluten-free bread every morning for breakfast (celiac). That was a luxury.

The staff were exceptionally friendly and very helpful with arranging a taxi to the airport as well as allowing us use of the pool and breakfast area until we needed to depart. The hotel is off the street and very quiet in spite of the nearby nightclubs. The breakfast offerings were excellent.

The bathroom is worn and the shower grout is moldy.

They didnt open for us in the night and the card to the hotel didnt work so we had to find another place to stay in the middle of the night. We talked to the reception and they couldnt explain why this happended and they couldnt pay us back for the night we didnt selpt there. They promised to get us a night for free, and now when i tried to reach out to them they dont answer. So we paid for a night we couldnt use. So bad!!! Not okey. But the hotel was beuatiful, so we are sad this happened.

Location , pool, service, staff

Fantastic location. Beautiful property. Incredibly helpful, nice staff

The location was excellent, the hotel was "fine", but old and dirty. The linens were good, but the furniture was borderline unacceptable. Most item were worn out and stained. A good decorator could work wonders...it doesn't need much. Just desperate for refreshing the rooms and property. Staff was accommodating and helpful.

Worn out furniture, rooms and bathrooms.

Loved the whole ambience of the place. The staff couldn’t be happier to assist with any requests.

Not in anybody’s Control, but the beds were a little firm for my liking. my nights sleep wasn’t great due to discomfort

staff and pool and garden area

no roof terrace available at the time

it’s a true gem. so quiet and comfortable. Clara on the front desk is exceptionally helpful - gave us lots of restaurant tips, adaptors for the room and a card to use on the metro. the garden and pool area are a true oasis. breakfast is super. security is also excellent.

the entrance is very low key but don’t let that put you off - once you enter you go into a different world.

The breakfast was delicious. It was small and we had good, friendly service. Loved the resident cat!!

A nice, quiet place in the middle of the city. The staff is really nice and helpful.

Beautiful setting right in the middle of Palermo- lots of restaurants/shops nearby

Excellent price. Superb location. Beautiful place. great breakfast

beautiful garden and pool - excellent location - truly fantastic staff

the location was perfect and the property itself was like a little oasis in the middle of all the great restaurants and bars in Palermo. the pool and breakfast area were so relaxing, it was the perfect place to take a break from walking around the city and the staff were so helpful and accommodating. i would highly recommend.

The location is fantastic. The entire staff is exceptional at service to the guests’ needs. The rooms, courtyard, breakfast area and pool are spotless and very well maintained.

cosy place in the middle of the city

The staff were remarkably friendly and helpful. Garden and rooms were beautiful and comfortable with a lovely breakfast. Great location.

Just an FYI you need to check your room rate in peso's. The booking.com price was doubled when I got to the hotel. The staff were very accommodating and charged me the booking.com rate but it was stressful. Paying in cash is the best way to go if you use western union to send you money you will get 50% more than using a credit card.