Zoom Hotel, Brussels

The staff were very friendly and helpful, the room was large and nice, and small fridges were available. The beer selection was also excellent. The hotel is located near public transit and there are many stores and restaurants nearby.

As mentioned by others, you could hear people in adjacent rooms and our room was so dark that it was hard to find things. Would've been nice to have a kettle rather than just a coffee machine

Brilliantly iconic decor, very pleasant staff, bags could be left before/after check-in/out, early check-in/out was available, drinks and food available on arrival and check-out, breakfast offered but we ate out (the food did look good though), good social atmosphere and perfect location for the city and transport links to the rest of brussels (tram, metro and bus), short walk from most places. Would go back and would definitely recommend!!

The room could have been a little cleaner, there were old marks from soap and bottles on the bathroom sink, some minor dust and cobwebs, and the outermost curtains to the window in the bathroom had some minor mould on them. But overall clean enough and an enjoyable place to stay, would go back and would definitely recommend!!

Nice room, convenient location, very clean, good value for money

I could hear a person walking in the room above and it was quite noisy. isolation could be better. had to use earplugs

The hotel was very charming, and we loved the look and feel. Shout out to Oliver at the front desk for making us feel welcome. Side note: If you don't do well with stairs, this place might be a bit difficult for you since many of the rooms are only accessible via some form of stairs. But if you make a request known beforehand, you should be fine.

Lack of parking, but that's not unheard of in cities.

Location

Nothing

The hotel is really close to everything. There's a small kiosk across the hotel where you can get water and some snacks, the trams are right at the corner of the hotel, and the subway stop Louise is about 10mins walk.

Would be nice to have a fridge in the room though.

well placed in a clean area. Very friendly and helpful staff . The room was quite big for a downtown hotel. It was perfect for a business trip.

Cozy room, friendly staff, great location, comfortable bed.

My only complaint is weak lighting in the bathroom for putting on makeup.

Location.

The room didn’t have proper/enough drawers.

Great staff,great environment. The room was big enough for 2 people,very clean, with a very comfortable bed. We had a kettle in the room, some tea and coffee. Breakfast was very nice. Everything was fresh and tasty.

There was not fridge in the room, but it was not such a problem cause we were there in winter time.

The atmosphere in the building is great

Nothing

Location is the main highlight and off course the clean room. Its more than enough i suppose. Use your time in this amazing space in town. Also! good size of rooms! not mouse traps..

No fridge sadly in the rooms.

Idea and design is nice.

Need more cleaning and renewal of rooms.

Comfortable.

Not enough lighting.

Hotel was spotlessly clean with a very nice interior, staff were also really lovely especially the guy with glasses (didn’t catch his name sorry) who greeted us every time we came in! Very affordable too, a great deal!

No real complaints, only thing was it’s not as near to city centre as we thought but definitely still walkable to any major sights- around 20mins to city centre

Huge, very comfortable room with plenty of space and storage. Amazing breakfast well worth the price. Very subjective, but Nuxe is one of my favourite brands so I was particularly pleased with the toiletries. Very fluffy towels. Excellent location too, easy to find parking space.

Very minor detail, but I wish the hairdryer was more powerful. Not a fan of the wheelbarrow chair in the room.

its location

didnt get what I was asking for which was a room with a bathtub

lala

lala

The staff, the location, the cool ambience of the bar/restaurant

The room was a bit Spartan with not great lighting but these are minor matters

The location is quite good, near Justice palace, Carrefour Express 4 minutes and a small food shop in front of hotel.

The bathroom is very dark, so I had challenges putting on my make-up, also the sound of walking was heard from another floor

Decoration, staff, room size

Noise from restaurante bellow our window, bath tub, pillows too bulky, too many stairs

Clean, great location, friendly staff

You can get everything in one place. Very comfortable beds. Good atmosphere. Oliver in reception was fantastic. Very friendly and helpful. Our kindest regards to you Oliver. Iwona Robert Natasha

Nothing

The most comfortable bed I've ever been in ,the staff extra helpful

Just a little to out of town but not a problem we enjoyed the walk

The room was very spacious, my kid's loved it. There was a big toilet and very comfortable bed and pillows The hotel is very quiet, no disruptions and the hotel Is close to all the shops and food places. Everything seemed in walking distance. We had 2 room's but other room was dark while one was bright . Both room's had an aircon but one didn't work.

The elevator was scary and sounds broken. I booked 2 rooms for my children and for me and my husband ,my kids room had stuff that my room didn't. For example their room had hairdryer,coffee maker.but their AC was broken didn't work. Mine did. And even after the elevator, you had to walk up a flight of stairs with all your luggage.

Great decor with lovely staff in a great location

Nothing

The hotel is perfect, cozy, good atmosphere, Nice to come back in the evening. Just fine. Clean. Superb betts. The location is also great, clean streets in the neighbourhood.

..

Everything was really great. Especially, AC in the room. It was a relief when outside 33C. Walking distance ( ~ 7 min ) to large shopping street. 10 min to View ( Wheel ). Approx. 20 min till Grand Place. There is an elevator in the hotel as well. Big room and big WC. Wonderful staff, helpful.

Perhaps a breakfast price ( 20 eur) is a bit costly.

Nice room and bathroom. Staff were friendly and helpful - we were able to leave our luggage with them post checking out.

Just be aware that there is no air conditioning. We had a fan but it was hot in the room at night.

Room was spacious and clean, staff were friendly and helpful, nice outdoor terrace area beside bar

Our air conditioning broke one night, and there isn’t air conditioning in every room (we had friends staying in other rooms who complained about this), breakfast is very expensive (€20 extra per day) so we didn’t buy it

It’s cool and unpretentious, friendly staff, all basic amenities, nice decor and comfortable bed

The room is warm - cosy- but can be stuffy in summer days. There is a very nice size fan in the room though if you are not fussy

It was a bit too hot in the room. Also, we seemed to have a dust allergy?? Lots of sneezing. But otherwise the room was excellent, location great, staff genuinely nice.

Needed a last minute place to crash - found this cheap price and was not disappinted by the room, the big shower place and how nice were the employees.

nothing

Service and staff

Maybe the breakfast was a little light

We had a great stay at Zoom hotel. Staff were friendly and welcoming, and very kindly allowed us to check-in quite a bit earlier than the standard check-in time, which we were very grateful for. Our room was nicely designed, clean, and a decent size! The location is quiet and feels safe, right in the heart of Ixelles and a 5-10 minute walk to the metro, also a 20-30 minute walk into the centre. There was no kettle in the room but one of the staff members was very helpful and helped me get some boiling water when I needed it.

We didn't get the breakfast because it was €20, which we thought was pretty expensive, but there are lots of options of places nearby you can go instead. Other than that I can't think of anything!

The room space was excellent, everything was on hand and we could easily and comfortably fit in the room. The boys at the front desk were very helpful and supportive. The location was great, walk distance to the major areas.

There were some road works outside at that time that caused a lot of noise in the room. An air conditioner and refrigerator would be a great addition to the rooms.

Great little hotel in a fantastic location and super helpful staff. Breakfast is decent and pretty good value for money.

There was noise from machinery outside but this appears to be linked to nearby roadworks which should be completed soon.

The room was spacious, and the reception staff were friendly and helpful.

The floors creaked loudly with every step.

Great location .. a bit away from the touristy areas but very close to main shopping street and facilities Nicely styled hotel and very friendly receptionist who was very welcoming and helpful

Nothing to note

Value for money with great location and cool staff

Location

Flooring, I could hear footsteps

Clean and tidy. Good location. Helpful staff.

There were loud works in the street that we could luckily not hear from our room. However, we were facing a nice courtyard that had the terrace of a cocktail bar. There were loud people until late. The room was not tiny but felt very basic in terms of furniture. Very dark bathroom. Quite expensive for the type of hotel it is.

The hotel is in a good location close to Louise metro. Rooms are quite nice, modern and very clean. Staff (at checkin/checkout) is very polite and accomodating. Wifi fast and big bathroom.

i was lucky(?) to get a room on the last floor and facing back. The floors are creaking and you can hear people from the corridor, so i didn't have to deal with that. Outside the building currently there is construction, so if your room faces front might be a problem. Minor points: The bedframe has a design that blocks the TV.

We loved how quirky the hotel was from us walking into reception to our room the decor was lovely . Definitely would stay again . Room was a great size . Beautiful inside . Beds comfortable giving us the best night . Perfect stay for our short 24 hour trip to Brussels . A shame we wasn’t staying for longer . Staff are very friendly and helpful .

N/a

Cosy room and comfortable

The floor needs to be fixed so as not to create noise to the people on the below floor

Bathroom

No air conditioning and works in front of the entrance. Even on sundays

Bathroom was bit too small and was no windows

Friendly staff, beautiful and comfortable room

very nice stuff

Location, size of the room

1st floor, so we had the dark room with windows with inner view, could be noisy if open it. The room wasn’t cozy