Zoom Hotel, Brussels

Location

Nothing

well placed in a clean area. Very friendly and helpful staff . The room was quite big for a downtown hotel. It was perfect for a business trip.

Cozy room, friendly staff, great location, comfortable bed.

My only complaint is weak lighting in the bathroom for putting on makeup.

The atmosphere in the building is great

Nothing

Location is the main highlight and off course the clean room. Its more than enough i suppose. Use your time in this amazing space in town. Also! good size of rooms! not mouse traps..

No fridge sadly in the rooms.

Idea and design is nice.

Need more cleaning and renewal of rooms.

Comfortable.

Not enough lighting.

Hotel was spotlessly clean with a very nice interior, staff were also really lovely especially the guy with glasses (didn’t catch his name sorry) who greeted us every time we came in! Very affordable too, a great deal!

No real complaints, only thing was it’s not as near to city centre as we thought but definitely still walkable to any major sights- around 20mins to city centre

its location

didnt get what I was asking for which was a room with a bathtub

lala

lala

The staff, the location, the cool ambience of the bar/restaurant

The room was a bit Spartan with not great lighting but these are minor matters

The location is quite good, near Justice palace, Carrefour Express 4 minutes and a small food shop in front of hotel.

The bathroom is very dark, so I had challenges putting on my make-up, also the sound of walking was heard from another floor

Decoration, staff, room size

Noise from restaurante bellow our window, bath tub, pillows too bulky, too many stairs

Clean, great location, friendly staff

You can get everything in one place. Very comfortable beds. Good atmosphere. Oliver in reception was fantastic. Very friendly and helpful. Our kindest regards to you Oliver. Iwona Robert Natasha

Nothing

The most comfortable bed I've ever been in ,the staff extra helpful

Just a little to out of town but not a problem we enjoyed the walk

The room was very spacious, my kid's loved it. There was a big toilet and very comfortable bed and pillows The hotel is very quiet, no disruptions and the hotel Is close to all the shops and food places. Everything seemed in walking distance. We had 2 room's but other room was dark while one was bright . Both room's had an aircon but one didn't work.

The elevator was scary and sounds broken. I booked 2 rooms for my children and for me and my husband ,my kids room had stuff that my room didn't. For example their room had hairdryer,coffee maker.but their AC was broken didn't work. Mine did. And even after the elevator, you had to walk up a flight of stairs with all your luggage.

Great decor with lovely staff in a great location

Nothing

Nice room and bathroom. Staff were friendly and helpful - we were able to leave our luggage with them post checking out.

Just be aware that there is no air conditioning. We had a fan but it was hot in the room at night.

Room was spacious and clean, staff were friendly and helpful, nice outdoor terrace area beside bar

Our air conditioning broke one night, and there isn’t air conditioning in every room (we had friends staying in other rooms who complained about this), breakfast is very expensive (€20 extra per day) so we didn’t buy it

It’s cool and unpretentious, friendly staff, all basic amenities, nice decor and comfortable bed

The room is warm - cosy- but can be stuffy in summer days. There is a very nice size fan in the room though if you are not fussy

It was a bit too hot in the room. Also, we seemed to have a dust allergy?? Lots of sneezing. But otherwise the room was excellent, location great, staff genuinely nice.

Service and staff

Maybe the breakfast was a little light

The room space was excellent, everything was on hand and we could easily and comfortably fit in the room. The boys at the front desk were very helpful and supportive. The location was great, walk distance to the major areas.

There were some road works outside at that time that caused a lot of noise in the room. An air conditioner and refrigerator would be a great addition to the rooms.

Great little hotel in a fantastic location and super helpful staff. Breakfast is decent and pretty good value for money.

There was noise from machinery outside but this appears to be linked to nearby roadworks which should be completed soon.

The room was spacious, and the reception staff were friendly and helpful.

The floors creaked loudly with every step.

Great location .. a bit away from the touristy areas but very close to main shopping street and facilities Nicely styled hotel and very friendly receptionist who was very welcoming and helpful

Nothing to note

Location

Flooring, I could hear footsteps

Clean and tidy. Good location. Helpful staff.

There were loud works in the street that we could luckily not hear from our room. However, we were facing a nice courtyard that had the terrace of a cocktail bar. There were loud people until late. The room was not tiny but felt very basic in terms of furniture. Very dark bathroom. Quite expensive for the type of hotel it is.

The hotel is in a good location close to Louise metro. Rooms are quite nice, modern and very clean. Staff (at checkin/checkout) is very polite and accomodating. Wifi fast and big bathroom.

i was lucky(?) to get a room on the last floor and facing back. The floors are creaking and you can hear people from the corridor, so i didn't have to deal with that. Outside the building currently there is construction, so if your room faces front might be a problem. Minor points: The bedframe has a design that blocks the TV.

Cosy room and comfortable

The floor needs to be fixed so as not to create noise to the people on the below floor

Bathroom

No air conditioning and works in front of the entrance. Even on sundays

very nice stuff

Location, size of the room

1st floor, so we had the dark room with windows with inner view, could be noisy if open it. The room wasn’t cozy

Large room, good wifi, location

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Great location, really nice hotel.

Room was very hot

The hotel is lovely, staff was friendly and helpful and location was great next to to transport. The neighborhood is beautiful with restaurants and bars to relax. Also the room was spacious and clean, and the bed was comfortable!

I found it pricy, even if the city is expensive itself. Maybe there could be a simpler option for breakfast and make it cheaper as well.

Great location, friendly staff. Room nicely decorated.

Rooms are nice, spacious and clean, beds very comfortable. Location is excellent. Staff was very helpful and friendly.

Breakfast is somewhat expensive but has variety.

Vintage style, clean, quiet.

Room was a bit small. Forgot in the room cosmetic bag with medicine. Asked for it 3 hours later and staff could not find it :(

Well located modern hotel, friendly and helpful staff

Our room had a bright street light directly outside the window, however the blackout curtains mostly stopped it being an issue

The hotel is easily reched by foot from the city centre but public transportation is also available near by. The room was clean and very big. Only disadvantage: For longer stays it might be useful to have some sort of cupboard. We booked the hotel very spontaniously a few hours in advance and when we arrived, everything was prepared and for us to check in. They even turned up the heaters in our room in advance to make it cozy. The staff was very friendly and helpful. I did not book the breakfast, so I can't comment on that.

The bathroom had no ventilation and the room got quite warm even though we turned off the heater, which might be a problem in summer. Our room was located on the first floor and the windows showed some sort of backyard. It didn't bother us but I guess, I can see why some people might say it's a little depressing?

It was wonderful returning to a warm, cozy room at night. The bed was terrific, spacious and comfortable. The bathroom was great and well tiled, and the shower was powerful and hot. We thought each member of staff we interacted with was excellent, helpful and friendly. We especially liked the extra touches provided by the hotel eg. perfume to try at reception, sweets on offer and the lovely fragrant water. The location of this hotel is also excellent, not far from a metro station and lots of amenities, and our room at the front was very quiet and peaceful. We loved it.

Although a bright room and bathroom during the day, at night we found the lighting poor and inadequate (in both the room and bathroom). It was too dark to put on make-up, I could hardly see the outcome and could well have looked like a clown for all I know!! Secondly, there is a trip hazard outside room 203 - it might be an idea to mark this with coloured tape.

Good area to explore the city. Quiet area. Good size rooms. Friendly staff at reception.

very expensive breakfast options

Great location. Great access to public transport system.

The location was good, partway between the city center and my travel destination to the south. It was easily accessible by tram and bus. There was food and shopping nearby, but the street we were on was nice and quiet.

The floors were weirdly creaky. Every step was very loud, which made me self conscious about moving around. The bath tub could've used a mat to make things less slippery. These were minor things.

Nestled in a prime location, ZOOM offers a perfect base for exploring Brussels. The modern space exudes sophistication and style, making it a delightful retreat after a day of adventure. With its sleek design and convenient location, This hotel is a top choice for travelers seeking both comfort and accessibility.

While ZOOM boasts a convenient location and stylish ambiance, there were a couple of notable drawbacks that affected my stay. One issue was the flooring, which emitted noticeable sounds when walked upon. This detracted from the overall comfort and tranquility of the room, especially during quiet moments. Additionally, the soundproofing of the rooms left much to be desired. External noise from adjacent rooms or the surrounding area could be heard quite clearly, disrupting the peace and quiet that one expects from a hotel stay. Despite these shortcomings, it still offers a pleasant experience overall, thanks to its prime location and modern amenities. However, improvements in sound insulation would greatly enhance the comfort and satisfaction of guests.

Hotel has good location, the room was great size. I believe we were upgraded to an xl room which was appreciated as we travelled with a baby. Parking nearby possible. Overall very nice, calm neigborhood .

Our room shared a wall with a bar so it was a bit noisy. We understood that the breakfast was 20 euros per room per night but in reality it was the price per person per night so there was there a bit of a miscommunication there during check in. The breakfast is okey, could be better for the price point. The neighbourhood has plenty of options otherwise for breakfast or dining.

The bed was comfy and room size is good enough.

The breakfast was terrible with extremely high price. 20€ for person but lots of items were missing in breakfast, which they listed.

Staff, breakfast and location

It was too warm in the room, and noisy when the windows être open